GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10918512October 24, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE POWER WINDOW AND DOOR CONTROLS MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THE VEHICLE NEEDED A NEW POWER SWITCH. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913871October 4, 2016
VISIBILITY/WIPER, UNKNOWN OR OTHER
MY VEHICLE WAS SITTING IN THE DRIVE WAY AND A LOUD SHATTERING NOISE WAS HEARD FROM THE HOUSE AND WENT OUTSIDE TO LOOK AT WHAT IT WAS AND NOTICED THAT MY BACK WINDOW OF MY VEHICLE WAS IN A MILLION PIECES ON THE GROUND AND ALL OVER MY VEHICLE AND IN MY CAR SEATS FOR MY CHILDREN. THE BLOWER MOTOR FOR THE FRONT CONTROL QUITE WORKING A WEEK AGO AND THE RIGHT BACK DOOR WILL NOT LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904618September 8, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE THE VEHICLE WAS IN THE GARAGE AND WHILE DRIVING, THE ODOR OF FUEL WAS PRESENT. THE VEHICLE WOULD ALSO SHUDDER AND HESITATE WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896829August 18, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, THE LOW BEAM HEAD LAMPS CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000. ..UPDATED 10/18/16 *BF UPDATED 03/09/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883673July 8, 2016
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A NOISE NEAR THE FRONT END OF THE VEHICLE. IT WAS OBSERVED THAT THE ENTIRE FRAME WAS RUSTED OUT UNDERNEATH THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 179,603.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882824July 5, 2016
UNKNOWN OR OTHER
GAS GAUGE IS NOT WORKING. AMOUNT OF GAS IN TANK UNKNOWN DUE TO THIS ERROR, NOT ONLY MAKING DRIVING UNSAFE, IT IS ALSO A MAJOR INCONVENIENCE. WE HAVE REPLACED FUEL FILTER IN GAS TANK AND PROBLEM STILL PERSISTS. NOW OUR MECHANIC HAS SUGGESTED A NEW IMSTRUMENT CLUSTER.....$500 LATER WILL IT BE FIXED?' ALL THE WHILE GMC KNOWS OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864094May 10, 2016
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT A STRONG FUEL ODOR EMITTED INSIDE AND OUTSIDE OF THE VEHICLE CONTINUOUSLY. ADDITIONALLY, THE ENGINE WARNING INDICATOR ILLUMINATED WHENEVER THE VEHICLE WAS IN OPERATION. THE CONTACT RECEIVED NOTIFICATION OF THE MANUFACTURER CUSTOMER SATISFACTION PROGRAM RELATED TO THE FUEL TANK INLET VALVE REPLACEMENT. THE REMEDY PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. ON NOVEMBER 23, 2015. THE FAILURE MILEAGE WAS 119,292. UPDATED 07/05/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862639May 2, 2016
LATCHES/LOCKS/LINKAGES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2003 GMC ENVOY. AFTER PARKING THE VEHICLE AND ATTEMPTING TO EXIT, THE DRIVER AND PASSENGER SIDE DOORS FAILED TO UNLOCK. IN ADDITION, WHILE DRIVING 45 MPH, THE HEADLIGHTS BLINKED ON AND OFF AND FAILED TO REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 188,343. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860232April 19, 2016
STRUCTURE:BODY
THE REAR GLASS ON THE LIFT GATE COMPLETELY SHATTERED/EXPLODED WHILE IN GARAGE. THE CAR WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860259April 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. AFTER REPEATED ATTEMPTS, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CYLINDER IGNITION SWITCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,429. UPDATED 06/14/16*LJ UPDATED 06/30/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851210March 23, 2016
FUEL/PROPULSION SYSTEM
GMC IS ADMITTING TO A FAULTY GAS TANK AND ONLY COVERS THIS UP TO 150,000 MILES I BOUGHT THE CAR AFTER THE 150,000 MILES AND NOW HAVE GAS LEAKING THE TANK WAS NEVER FIXED. WHY DOES THE MILEAGE MAKE A DIFFERENCE? THIS IS A MAJOR SAFETY ISSUE THAT GMC SHOULD COVER REGARDLESS OF THE MILEAGE. JUST BECAUSE MY GAS TANK DID NOT LEAK AS SOON AS OTHER ONES DID MEANS I SHOULD NOT BE COVERED? A RECALL IS A RECALL AND THEY SHOULD BE RESPONSIBLE FOR FIXING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838812February 28, 2016
ENGINE
WHILE FILLING UP MY VEHICLE WITH GAS AT SAMSCLUB, IT BEGAN LEAKING CONTINUOUSLY FROM THE TANK. WE REPLACED THE FILLER NECK HOSE, BUT IT TURNS OUT THE GAS TANK HAS A CRACK AT THE TOP. WHEN YOU WALK BY, YOU COULD SMELL THE FUMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837741February 23, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836610February 17, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EMITTED A FUEL ODOR FROM THE REAR OF THE VEHICLE. THE FUEL TANK LEAKED FUEL NO MATTER HOW MUCH FUEL WAS IN THE TANK. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER WHO STATED THAT THE FAILURE WAS COVERED UNDER WARRANTY; HOWEVER, THE CONTACT'S VEHICLE DID NOT MEET WARRANTY GUIDELINES. THE APPROXIMATE FAILURE MILEAGE WAS 153,802.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822420January 26, 2016
FUEL/PROPULSION SYSTEM
THE FUEL INLET SEAL ON THE TOP OF THE FUEL TANK HAD SEPARATED CAUSING A SMELL OF FUEL AND ALLOWING MATTER TO ENTER THE FUEL TANK FROM THE TOP...POSSIBLY CAUSING THE PREMATURE FAILING OF THE FUEL PUMP. WE UNDERSTAND GMC HAS EXTENDED THE WARRANTY ON THE VEHICLE FOR THIS ISSUE TO 150,000 MILES. OUR VEHICLE HAD OVER 155,000 MILES WHEN THE PROBLEM OCCURED BUT WE NEVER RECEIVED NOTIFICATION FROM GMC OF THE EXTENDED WARRANTY. HAD WE RECEIVED THIS NOTIFICATION WE WOULD HAVE TAKEN IN THE VEHICLE FOR AN IMMEDIATE REPAIR. THE FUEL PUMP FAILED AND WE HAD TO PURCHASE A NEW FUEL TANK (AS A RESULT OF THE FAULTY TOP SEAL) AND FUEL PUMP...COSTING US ALMOST $1,700. WE HAVE A COPY OF THE REPAIR BILL BUT I AM UNABLE TO SCAN AND UPLOAD IT HERE AT THIS TIME... I AM IN THE MILITARY AND WILL BE MOVING TO KOREA IN APRIL, 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820725January 17, 2016
STRUCTURE:BODY
I TOOK VEHICLE TO GMC DEALER FOR AN UNRELATED GM SPECIAL SERVICE PROGRAM AND UPON REMOVAL OF THE FUEL TANK, THEY FOUND EXTENSIVE RUST-THROUGH ADJACENT TO WHERE THE TANK MOUNTS TO THE FRAME. THEY SAID THE "VEHICLE IS NOT SAFE TO BE DRIVEN" YET IT HAS ONLY 100,000 MILES AND ITS EXTERIOR APPEARS ALMOST LIKE-NEW. DEALER FEELS THE DESIGN OF THE TANK BEING MOUNTED AGAINST THE FRAME CAUSED ROAD SALT, ETC TO GET TRAPPED WHERE IT CANNOT BE CLEANED OUT BY UNDERCARRIAGE CAR WASHES. I RECENTLY CONTACTED GMC BUT MY COMPLAINT HAS NOT BEEN RESOLVED TO MY SATISFACTION. I SUSPECT THERE ARE THOUSANDS OF ENVOY/TRAILBLAZER (XL) MODELS STILL ON THE ROAD WITH THIS HIDDEN "CANCER".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820599January 16, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, WHEELS
I HAD BEEN DRIVING AND PULLED INTO A FAST FOOD RESTAURANT AND WHEN I GOT OUT OF MY VEHICLE I NOTICED THE SMELL OF GASOLINE BEING CLOSE TO A GAS STATION I THOUGHT NOTHING OF IT WHEN GETTING BACK IN MY VEHICLE AFTER RETRIEVING MY FOOD I NOW SMELLED THE GASOLINE INSIDE MY VEHICLE STILL THOUGHT NOTHING THAT MAYBE THE FUMES WERE JUST LINGERING UNTIL THE NEXT DAY WHEN THE SMELL WAS STRONGER SO STRONG THAT MY CHILD WITH ASTHMA IMMEDIATELY HAD TO GET OUT OF THE VEHICLE SO BEING CAUTIOUS AS ANYONE I HAD MY HUSBAND TAKE A LOOK HE SMELLED THE GASOLINE BUT COULDN'T FIND A LEAK SO HE TOOK IT TO OUR LOCAL MECHANIC WHO THEN DIAGNOSED THE PROBLEM AND REMOVED THE TANK AND REPLACED IT WITH A USED TANK AND WHATEVER PART WAS NEEDED TO FIX THE ISSUE SO SINCE THEN I HAVE NOT SMELLED ANYMORE GASOLINE BUT MY CHECK ENGINE LIGHT REFUSES TO GO OFF NOT TO MENTION I RECEIVE A LETTER IN THE MAIL STATING THAT THERE WAS SOME SORT OF RECALL ON MY EXACT YEAR AND MAKE OF VEHICLE AND THAT I COULD SEND IN A CLAIM TO GET BACK THE $500 I PUT INTO FIXING THE VEHICLE THINKING IT WAS NOW SAFE FOR MY FAMILY SO I PAID TO FIX THE PROBLEM ONLY MY NEW TANK IS USED SO I'M GUESSING I'LL BE HAVING THIS ISSUE AGAIN AT SOME POINT WHICH IS VERY SCARY CONSIDERING I DRIVE MY CHILDREN IN THIS VEHICLE PLUS I'M OUT THE $500 STILL HAVE THE SAME ISSUE WHICH I CANNOT AFFORD TO FIX AGAIN SHOULD THE PROBLEM ARISE AND I DIDN'T KEEP THE RECEIPT FROM MY MECHANIC THINKING PROBLEM SOLVED I PUT IT ASIDE IT THREW IT AWAY SO I'M JUST CURIOUS IS THERE ANYTHING I CAN DO BECAUSE KNOWING THE TANKS HAVE ISSUES AND I'VE JUST PAID $500 FOR ANOTHER RECALLED TANK PRETTY MUCH SO I'M AT A POINT WHERE I HAVE NO OPTION BUT TO TAKE A LOSS ON THE MONEY I PAID TO FIX THE VEHICLE BEFORE I KNEW ABOUT THE RECALL NOT TO MENTION I'VE HAD TO REPLACE THE TIE RODS TWICE AND IT'S POPPING AGAIN WHEN I MAKE TURNS I LOVE THIS VEHICLE BUT NOW I'M SUPER NERVOUS OF IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820022January 13, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT WHILE PARKED AND STARTING THE VEHICLE, THE REAR END ABNORMALLY ROSE HIGHER FROM THE GROUND. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING, THE REAR LOWERED NEAR TO THE GROUND. THE CONTACT ALSO MENTIONED THAT AT TIMES ONE SIDE OF THE VEHICLE WAS HIGHER THAN THE OTHER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819707January 12, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE OPERATING THE VEHICLE, THE SERVICE ENGINE LIGHT ILLUMINATED. WHILE IN FOUR WHEEL DRIVE MODE, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ICV WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818776January 7, 2016
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2003 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 163,324.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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