GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10096904October 14, 2004
VISIBILITY:GLASS, SIDE/REAR
WHILE THE VEHICLE WAS PARKED, THE REAR PASSENGER GLASS EXPLODED. THE TEMPERATURE WAS NOT HOT OUTSIDE, 68 DEGREES. THERE WAS NO ONE IN THE VEHICLE AT THE TIME. THE CONSUMERS WIFE HEARD A SOUND LIKE A WATER BALLOON HAD JUST BEEN POPPED. THE CONSUMER STATED NOTHING HIT THE VEHICLE. THE VEHICLE WAS PARKED IN THE CONSUMERS DRIVE WAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090334September 2, 2004
ELECTRICAL SYSTEM
WHILE DRIVING AT ANY SPEED CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINEDED ON. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE COMPUTER NEEDED TO BE REPLACED, AND REPLACED IT. HOWEVER, THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081918August 12, 2004
VISIBILITY:WINDSHIELD, STRUCTURE
WHEN IT RAINED THE CONSUMER NOTICED IT LEAKED INTO THE VEHICLE. THE CONSUMER MADE CONTACT WITH THE DEALER ON FIVE SEPARATE OCCASIONS. THE CONSUMER STATED THAT RAIN WAS COMING THROUGH THE WINDSHIELD. *AK THIS PROBLEM WAS NOTICED WHEN THE VEHICLE WAS FIRST PURCHASED. THE PASSENGER SIDE FRONT FLOOR WOULD GET WET WHEN IT RAINED. THE CLIPS WERE NOT SEALING THE PILLAR AND THE WINDSHIELD LEAKED. BULLETIN#030857004. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086571August 10, 2004
SEAT BELTS:FRONT:RETRACTOR, EQUIPMENT:MECHANICAL, EQUIPMENT:OTHER:LABELS
DRIVER SEAT MALFUNCTIONS, IT JAMS AND I CAN NOT GET IT UNJAMMED. THE DEALERSHIP REPLACED THE BELT. 7 DAYS LATER IT JAMMED AGAIN. DEALER SAID THEY WILL NOT FIX IT AGAIN. THEY SAY IT IS OVER SPOOLING. THE SEAT BELT NEEDS TO WORK AT ALL TIMES. STATE LAW REQUIRES A SEAT BELT ON TO DRIVE. WHEN IT JAMS I CAN NOT DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087298August 5, 2004
SEAT BELTS:FRONT:RETRACTOR
DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. THE SEAT BELT WAS REPLACED. HOWEVER, THE PART CONTINUED TO FAIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082747July 27, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
I PURCHASED A 20054 GMC ENVOY IN FEBRUARY AND WE TOOK OUR FIRST LONG DISTANCE TRIP THIS SUMMER. AT INTERSTATE SPEEDS ON DOWNHILL SLOPES THE CRUISE CONTROL BUCKS CONTINUOUSLY, WHICH I CONSIDER POTENTIALLY DANGEROUS. THE LOCAL DEALER TOLD ME THAT THIS WAS INHERENT IN THE DESIGN OF THE VEHICLE, AND THAT MANY OTHERS DID THIS ALSO. I HAVE NEVER ENCOUNTERED THIS WITH OTHER VEHICLES THAT I HAVE OWNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082639July 26, 2004
VISIBILITY:REAR WINDOW WIPER/WASHER
I EXPERIENCE EAR PAIN IF I DRIVE WHILE ALL WINDOWS ARE DOWN. (PARTICULARLY THE BACK WINDOWS). Y REAR WINDSHIELD WIPER FAILED TO WORK FOR NO REASON. THE NEXT TIME I GOT INTO THE CAR, IT WORKED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068211May 3, 2004
ELECTRICAL SYSTEM
NO HEAT IN REAR OF ENVOY GMC HAS NO REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068551April 21, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON 3 SEPARATE OCCASIONS SUN ROOF STUCK IN AN OPEN POSITION. DEALERSHIP REPLACED THE SUN ROOF MOTOR. THIS PROVIDED A TEMPORARY SOLUTION. ALSO, AT 6,000 MILES, SEVERE AND UNCONTROLLABLE VIBRATION OCCURRED IN THE ENTIRE BODY OF THE VEHICLE WHEN THE REAR WINDOWS WERE OPENED. VIBRATION OCCURRED WHEN THE VEHICLE'S SPEED EXCEEDED 55 MPH. DEALERSHIP REPRESENTATIVE INDICATED AFTER TEST DRIVING THE VEHICLE THAT THE VIBRATION WAS NORMAL, AND ONLY ONE REAR WINDOW SHOULD BE OPENED AT A TIME. CONSUMER FELT THE VIBRATION WAS CAUSED BY A DESIGN FLAW IN THE REAR WINDOWS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065798April 8, 2004
EXTERIOR LIGHTING:TURN SIGNAL
AT RANDOM TIMES WHEN USING THE LEFT TURN SIGNAL THE HAZARD LIGHTS WILL COME ON INSTEAD OF THE TURN SIGNAL OR THEY JUST WON'T BLINK AT ALL. THE REST OF THE TIME IT WORKS FINE BUT COULD BE A DANGEROUS SITUATION AT THE TIMES THE TURN SIGNAL DOES NOT WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062808March 22, 2004
EXTERIOR LIGHTING:TURN SIGNAL
I OWN A GMC ENVOY LX 2004. WHEN I PUT MY LEFT TURN SIGNAL ON THE HAZARDS TURN ON. THIS DOES NOT HAPPEN EVERYTIME, SO IT IS VERY HARD TO REPEAT. THIS IS VERY DANGEROUS BECAUSE I SOMETIMES CAN NOT SIGNAL. I DO NOT HAVE TIME TO STICK MY HAND OUT SIDE TO LET THE PEOPLE NEAR ME NOW I AM TURNING. ALSO THE RIGHT TURN SIGNAL SOMETIMES JUST DOES NOT WORK. IT IS ALSO RANDOM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063629March 22, 2004
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE BUMPER JACK IS UNSAFE. WHEN JACKED TO ITS FULL HEIGHT UNDER A LOAD, THE JACK'S CORK SCREW MOVES, MISALIGN ITSELF, FROM THE JACK'S BODY. THEREFORE, YOU ARE UNABLE TO SCREW IT BACK INTO ITS BODY DUE TO THE MISALIGNMENT. IN ORDER TO REMOVE THE JACK, I HAD TO DRIVE OFF OF IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061398March 4, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CONSUMER STATED INCOMING AIR PRESSURE AND NOISE WERE HURTING HIS AND HIS FAMILY EARS. THE NOISES WERE UNBEARABLE. ALSO, THE PRESSURE OF AIR COMING INTO THE VEHICLE CAUSED THE LINER ON THE ROOF TO FLAP UP AND DOWN. THIS HAPPENED WHILE DRIVING 30 MPH. CONSUMER WAS STOPPED ON THE FREEWAY THE OTHER DAY BY THE POLICE BECAUSE HE WAS TRAVELING TOO SLOW. CONSUMER CLAIMED THAT HE HAD TO TRAVEL SLOWLY BECAUSE OF THE AIR RUSHING INSIDE, AFTER VEHICLE WAS CLOSED TIGHTLY, IT WAS CAUSING HIS WIFE EAR PAIN. CONSUMER TOOK VEHICLE TO THE DEALER AT LEAST 3 TIMES, BUT WAS TOLD THAT THIS WAS A MANUFACTURING DEFECT. CONSUMER WAS GIVEN A COURTESY RIDE IN ANOTHER GMC, ENVOY, AND IT DID THE SAME THING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061196March 2, 2004
TIRES:SIDEWALL
CONSUMER STATED WHILE DRIVING REAR PASSENGER'S SIDE TIRE BLEW OUT. CONSUMER TOOK VEHICLE TO DEALER, AND NEXT DAY SHE WAS TOLD BY DEALER THAT A NAIL MIGHT HAVE BEEN IN THE TIRE. CONSUMER DISAGREED WITH DEALERS ASSESSMENT. MICHELIN CROSS TERRAIN TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059649February 24, 2004
TIRES
WHILE DRIVING AT 65 MPH RIGHT REAR TIRE BLEW OUT. THE DRIVER WAS ABLE TO PULL OVER AND CHANGE THE FLAT TIRE. THERE WERE NO OBJECTS IN THE ROAD. MICHELIN, TIRE SIZE 265/45R15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058483February 19, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
SERVICE 4WD LIGHT CAME ONE WITH 2500 MILES ON NEW 2004 GMC ENVOY. REPLACED ACTUATOR, THEN A CONTROL MODULE ON TRANSFER CASE. WAS TOLD NEITHER FIXED THE PROBLEM. NOW TOLD THE TRANSFER CASE MUST BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056816February 9, 2004
SEAT BELTS:FRONT
I AM RENTING A GMC ENVOY. WHEN I FIRST GOT INTO THE CAR I NOTICED THAT THE SEAT BELT HIT MY NECK AT A NOT-TOO-COMFORTABLE SPOT BUT I DIDN'T REALLY THINK MUCH ABOUT IT...UNTIL YESTERDAY WHEN I TURNED MY HEAD AND BODY IN SUCH A WAY THAT THE VERY STURDY SEAT BELT CUT MY NECK. IT'S NOT A BIG DEAL, ONLY A SCRATCH BUT IF I HADN'T JUST BEEN CASUALLY TURNING MY HEAD, IF I HAD BRAKED SUDDENLY OR BEEN IN A COLLISION, I'M NOT SO SURE. I KNOW IT'S NOT A BIG DEAL BUT PLEASE PUT MY LETTER IN THE PILE SO IF OTHER PEOPLE HAVE THIS PROBLEM SOMETHING CAN BE DONE ABOUT IT. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052336January 4, 2004
VISIBILITY:GLASS, SIDE/REAR
WHILE TRAVELING ON INTERSTATE 90 AT 75 MILES PER HOUR, THE REAR TAILGATE GLASS IMPLODE INTO THE PASSENGER COMPARTMENT FOR NO APPARENT REASON. NOTHING HAD COME IN CONTACT WITH THE REAR GLASS, NOR WHERE THERE ANY OTHER VEHICLES IN THE AREA AT THE TIME TO HAVE CAUSED THIS THE GLASS WAS SPRAYED ALL AROUND IN THE PACK COMPARTMENT OF THE VEHICLE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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