GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10144058November 30, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
TRAVELING ON THE INTERSTATE AT 60 MPH TRANSMISSION SHIFTED GEARS VIA CRUISE CONTROL AND THE TRANSMISSION LOST 3RD AND 4TH GEARS. WHEN CONTACTING ONSTAR 3 DIFFERENT TIMES THEY INSISTED IT WAS SAFE TO DRIVE. THEN THE WHOLE TRANSMISSION DIED. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10142783November 15, 2005
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
HEADLIGHTS, DRIVING LIGHTS AND ALL INTERIOR LIGHTING DIM AND FLICKER APPROX EVERY 30 SECONDS. HAS BEEN THIS WAY FOR OVER 10 DAYS, DEALER CANNOT DIAGNOSE PROBLEM UNTIL THE "SERVICE ENGINE SOON" LIGHT COMES ON, WHICH IT HASN'T. IT IS NEARLY IMPOSSIBLE TO DRIVE AT NIGHT WITH DIM, FLASHING, HEADLIGHTS, AND IS CONFUSING TO OTHER DRIVERS. ALSO, A FAN CAN BE HEARD BLOWING OFF & ON APPROX ONCE EVERY MINUTE, AND THIS IS WITH THE VEHICLE COMPLETELY TURNED OFF AND THE KEY OUT OF THE IGNITION. THIS IS CONSTANT, I'M CONCERNED THE BATTERY WILL BE DEAD AND THE CAR WON'T START, OR THAT THE LIGHTS WILL COMPLETELY GO OUT WHILE I AM DRIVING AT NIGHT. REAR PASSENGER DOOR LOCKS SUDDENLY STOPPED WORKING WITH THE REMOTE AND THE DOOR UNLOCK SWITCH ON THE DRIVER'S DOOR. I HAVE TO CLIMB OVER THE FRONT SEAT INTO THE BACK TO PHYSICALLY UNLOCK THE DOOR TO REMOVE MY CHILDREN FROM THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143210November 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
THERE IS A MALFUNCTION IN CONSUMER GMC ENVOY POWER TRAIN CONTROL MODULE RESULTING IN FAILURE TO ACCELERATE. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141812November 5, 2005
STEERING
I PURCHASED A NEW 2004 ENVOY XUV IN 7/2004. AFTER ABOUT 3 MONTHS OF OWNERSHIP THE STEERING WHEEL STARTED TO MAKE A SQUEAKING NOISE WHEN TURNING OR BEING IN PARK AND TURNING THE WHEEL. WHEN I BROUGHT IN THE XUV FOR AN OIL CHANGE I TOLD THE DEALER ABOUT THE SQUEAK BUT THEY WERE UNABLE TO DUPLICATE THE NOISE THAT DAY. HOWEVER, THE NOISE WAS STILL THERE AND AS THE TIME CAME CLOSER TO THE NEXT OIL CHANGE THE NOISE WAS GETTING LOUDER. IT WAS KIND OF A SCRAPING SOUND. THE DEALER DID HEAR THAT SOUND THAT WAS DESCRIBED AND LUBRICATED SOMETHING IN THE STEERING WHEEL. THE NOISE FADED BUT WAS BACK WITHIN THE NEXT COUPLE OF DAYS. WELL, TODAY I BROUGHT IN THE XUV FOR IT'S SCHEDULED OIL CHANGE AND COMPLAINED ABOUT THE NOISE. THE ANSWER THE GMC DEALERSHIP GAVE ME WAS THAT THIS IS A COMMON DEFECT IN THE ENVOYS AND YUKON AND THERE WAS NOTHING THEY CAN DO TO FIX IT. CHANGING THE STEERING SHAFT WOULD NOT FIX IT AND LUBRICATING IT WON'T WORK EITHER. THE NOISE COMING FROM THE STEERING WHEEL IS LIKE A WINDOW BEING CLEANED WITH A SQUEEGEE. SO, AS OF TODAY...STILL NO RESOLUTION TO THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141706November 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THERE IS AN ISSUE WITH EITHER THE TRANSFER CASE OR TRANSMISSION OF MY 2004 GMC ENVOY XL. ON SEVERAL OCCASIONS, WHILE PERFORMING SLOW MANEUVERS (20 MPH OR LESS) IN AND OUT OF PARKING SPACES OR MAKING SLOWER RIGHT OR LEFT HAND TURNS, THE VEHICLE FEELS AS IF IT IS BEING HELD BACK BY SOMETHING, UNTIL A LOUD CLUNK IS HEARD AS IF A GEAR DISENGAGES, AND THEN THE VEHICLE JUMPS FORWARD. THIS HAS PROVEN TO BE DANGEROUS TO ME, AS I HAVE FELT MORE THAN ONCE LIKE I HIT SOMETHING. THE VEHICLE ALSO EXPERIENCES VERY HARD DOWNSHIFT, INTO FIRST GEAR AS THE VEHICLE COMES TO A STOP. THIS ISSUE FIRST APPEARED ON THE VEHICLE IN DECEMBER 2004, AND HAS CONTINUED INTERMITTENTLY THROUGH THE CURRENT DATE DATE (FOR MORE THAN 5 SEPARATE INSTANCES).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141441November 1, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
DT: THE CONTACT STATED THE BRAKE PEDAL BROKE. HE WAS UNAWARE OF HOW OR WHY THIS HAPPENED. HE CONTACTED THE DEALERSHIP. THE DEALERSHIP ORDERED A PART FOR THIS VEHICLE. HIS VEHICLE IS AT THE DEALERSHIP AWAITING REPAIRS. HE CONTACTED THE MANUFACTURER, AND WAS INFORMED HIM THEY WOULD LOOK INTO THE MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140815October 26, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT: CONTACT STATED THE ACCELERATOR PEDAL HAD TO BE REPLACED. WHILE ACCELERATING TO MAKE A LEFT-HAND TURN THE ACCELERATOR WOULD NOT TAKE. THE SERVICE DEALER REPLACED THE ACCELERATOR PEDAL. THE REPAIR WAS COVERED UNDER THE WARRANTY OF THE VEHICLE. THIS REMEDIED THE PROBLEM. *AK UPDATED 11/29/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140512October 22, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, EQUIPMENT:MECHANICAL
FRONT BRAKING PROBLEM WITH 2004 GMC ENVOY XL. PROBLEM HAS OCCURRED AFTER EACH TIME A REPAIR ATTEMPT HAS BEEN MADE BY GMC PROBLEM IS FRONT SQUEALING OF BRAKE SYSTEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140304October 20, 2005
SUSPENSION:FRONT, STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT: THE CONSUMER COMPLAINED ABOUT A POWER STEERING PROBLEMS. THERE WAS A CONSTANT SQUEAK IN THE STEERING EVEN WHILE THE VEHICLE WAS PARKED. SHE SAID THERE WAS A POPPING NOISE WHILE TURNING RIGHT OR LEFT. THE CONSUMER ALSO HEARD THE POPPING NOISE WHILE GOING OVER SPEED BUMPS. THE SQUEAKING NOISE BEGAN AS SOON AS THE VEHICLE STARTED. THE SERVICE DEALER REPLACED THE POWER STEERING BELT, POWER STEERING GEAR, A LINK AND BUSHING, AND THE DRIVE BELT. ALSO, THE DEALER ADJUSTED THE POWER STEERING PULLEY. THIS DID NOT REMEDY THE PROBLEM, SO THEY REPLACED THE ENTIRE POWER STEERING PUMP. HOWEVER, THE PROBLEM RECURRED. THE DEALER THOUGHT IT MAY HAVE BEEN SOMETHING IN THE FRONT SUSPENSION, SO THEY REPLACED TWO STABILIZER LINKS. THIS STILL DID NOT REMEDY THE PROBLEM. *AK UPDATED 11/29/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139579October 13, 2005
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE PULLING INTO DRIVEWAY AT 5 MPH THE VEHICLE WOULD NOT STOP, IT ACCELERATED AND THEN I HIT GARAGE. THERE WAS DAMAGE TO THE GARAGE THE GARAGE DOOR HAD TO BE REPLACED. THE VEHICLE WAS DAMAGED, THE ESTIMATED COST TO REPAIR THE VEHICLE WAS $5000. THE VEHICLE IS AT THE DEALER . AN INVESTIGATION IS ONGOING AT THIS TIME. WHEN THE TOW TRUCK CAME TO PICK THE VEHICLE THE DRIVER NOTED THAT THE BRAKES WERE ALL THE WAY TO THE FLOOR. AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10138960October 6, 2005
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
WHILE DRIVING AT 35-40 MPH, AFTER EXITING THE HIGHWAY, (I-75) MY TRUCK JUST SLOWED ALL OF A SUDDEN, ALMOST TO A COMPLETE STOP, NO WARNING. AND STARTED JERKING. I WAS ALMOST REAR ENDED. MY TRUCK STARTED RATTLING, AND CLANKING, AND I HAD TO HAVE IT TOWED. I WAS TOLD BY THE DEALERSHIP THAT MY FRONT CARRIER HAD THROWN A BEARING, (FONT DIFFERENTIAL) AND THE HOUSING WAS BROKEN. I WAS ALSO TOLD THAT IT WOULD BE 3,286.53 TO HAVE MY TRUCK REPAIRED. UPON FURTHER RESEARCH, I LEARNED FROM A FRIEND THAT THE SAME PROBLEM HAD OCCURRED WITH HIS TRUCK SIX MONTHS AFTER HE HAD PURCHASED IT, AND THAT OVER 450 OF THESE SAME PARTS HAD TO BE ORDERED IN 2004 ALONE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134972August 31, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
VEHICLE: N04 GMC ENVOY VIN: [XXX] THE ABOVE VEHICLE WAS PURCHASED 12/31/04 AND WAS TOTALED 5/05. MY SON WAS DRIVING THE VEHICLE AND WITNESS SAY THE BRAKES HAD LOCKED AND CAUSED MY SON TO GO INTO A SLIDE AND THE VEHICLE FELL DOWN THE SIDE OF THE HILL. THE VEHICLE HAD PERFORMED A 180 AND ROLLED DOWN THE HILL. THE AIR BAGS AND ON STAR DID NOT DEPLOY. GMAC INVESTIGATED THE INCIDENT AND INDICATED THAT THERE WERE NO RECALL AND THE BRAKES SHOWED NO CRACKS. THE INVESTIGATOR 813-731-3051 AND PHOTOS OF THE AREA SHOW THE BRAKES HAD LOCKED. GMAC REFUSES TO SHARE THE INVESTIGATIVE REPORT. *NM UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10129239August 5, 2005
SUSPENSION:FRONT
DT: THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATES THAT THE DEALERSHIP HAD TO REPLACE THE FRONT SWAY BAR LINKS. THE FIRST TIME IT WAS REPLACED WAS AT 24,712 MILES. CURRENTLY, AT 33, 700 THE SWAY BAR LINK PIN NOISE RECURRED. THE CONTACT WAS TAKING THE VEHICLE BACK AGAIN TO THE DEALER. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131297July 26, 2005
AIR BAGS, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, ELECTRICAL SYSTEM
2004 GMC ENVOY DEVELOPED THE FOLLOWING PROBLEMS: VEHICLE STALLED, TURN SIGNALS STOPPED WORKING, BLOWER FAN STOPPED WORKING, AND THE SRS LIGHT REMAINS LIT.*MR THE TURN SIGANLS STOPPED WORKING DUE TO A SHORT IN THE FLASHER. THE POWERTRAIN CONTROL MODULE WAS REPLACED DUE TO THE SES LIGHT ILUMINATING. THE BLOWER MOTOR FAN FAILED 4 TIMES DUE TO A SHORT IN THE WIRES AND CONTROL HEAD. THE VEHICLE OVERHEATED, BUT THE PROBLEM COULD NOT BE DIAGNOSED. THE LCD DISPLAYS, KNOBS BECOME EXTREMLY HOT AFTER HOURS OF DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125515July 22, 2005
SEAT BELTS:FRONT:RETRACTOR
DT: WITHOUT WARNING THE SEAT BELT RETRACTOR WILL NOT LET THE SEAT BELT BE PULLED OUT. DEALER REPLACED THE RETRACTOR TWICE. THE CONSUMER HAS BEEN TO DEALER ABOUT 5 OR 6 TIMES FOR THIS PROBLEM. MANUFACTURER SAID IT WAS A DESIGN DEFECT. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129358July 19, 2005
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2004 GMC ENVOY,JUST PURCHASED IN JANUARY.I FEEL VERY UNSAFE DRIVING IT, FOR WHEN I TRY TO ACCELERATE IT JUST LOSES POWER FEELS LIKE ITS GONNA DIE OUT.THE RPMS ARE GOING UP AND DOWN WHEN I TRY TO ACCELERATE.IT,S GONNA END UP CAUSING ME TO GET IN A WRECK.I BROUGHT IT TO DEALERHIP LAST THURS,THEY UPDATED THE SOFTWARE IN PCM. I HAD TO PUT IT BACK IN SHOP TODAY FOR DOING THE SAME THING I FEEL AS IF THEY ARENT GONNA FIND WHATS WRONG B/C THE CHECK ENGINE LIGHT ISNT ON AND IT DOESN,T ACT UP ALL THE TIME.I REALLY FEEL THIS IS OF MAJOR CONCERN B/C I,M SEEING A LOT OF COMPLAINTS POSTED WITH THIS SAME PROBLEM IN ENVOYS AND TRAILBLAZERS.I THINK ITS TIME TIME FOR A RECALL DON,T YA,LL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128270July 11, 2005
AIR BAGS:FRONTAL
DT: CONSUMER STATES THAT SHE WAS IN A HEAD ON COLLISION ON JULY 8, 2005 AND THE AIR BAGS DID NOT DEPLOY. SHE WAS GOING 55 MPH WHEN HIT. THERE WAS DAMAGE TO THE VEHICLE AND A POLICE REPORT WAS TAKEN. CONSUMER STATES SHE HAS NECK AND BACK INJURIES, SHE IS GOING TO THE DOCTOR FOR A FOLLOW UP VISIT TODAY. HER DAUGHTER HAS SEAT BELT BURNS ON HER NECK. THE VEHICLE IS CURRENTLY BEING INSPECTED BY THE INSURANCE COMPANY; IT HAD TO BE TOWED TO A BODY SHOP. SHE HAS NOT CONTACTED THE DEALERSHIP OR MANUFACTURER, THE ATTORNEY GENERAL ADVISED HER TO CALL US FIRST. *NM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10126626June 27, 2005
ENGINE AND ENGINE COOLING:ENGINE
MY 2004 GMC ENVOY XUV (V6) HAS AN ENGINE PROBLEM. IT HAS STALLED ON 3 OCCASSIONS. WE TOLD THE DEALER SERVICE DEPARTMENT ABOUT THE INCIDENT AND THEY DID A DIAGNOSTIC TEST ON IT. THEY SAID THE COMPUTER ON THE ENVOY DIDN'T HAVE A RECORD OF THE INCIDENT. ON THE 1ST INCIDENT IT HAPPENED WHEN PULLING OUT OF A PARKING SPOT. THE 2ND TIME WAS AFTER REVERSING OUT OF A DRIVEWAY AND THEN DRIVING FORWARD OUT OF THE DRIVEWAY. THE 3RD TIME WAS ATTEMPTING TO DRIVE FORWARD AFTER WAITING FOR THE GARAGE DOOR TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121986June 27, 2005
EQUIPMENT:MECHANICAL:CARRIER/RACK
THE CONSUMERS ROOF RACK ON THE VEHICLE BLEW OFF WHILE DRIVING. THE ROOF RACK WAS HANGING ON THE VEHICLE,THE OTHER HIT THE ROAD AND BOUNCED ON THE TURNPIKE. THE DRIVER SAW THE OTHER VEHICLE SWERVING TO MISS THE ROOF RACK, BUT NO ACCIDENT OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED, BUT WANTED TO FILE A COMPLAINT FIRST. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120523June 8, 2005
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
DT: THE TAILGATE INTERLOCK FAILED. THE TAILGATE COULD HAVE FALLEN OFF. IT WAS DANGLING ON 1 HINGE. *AK *SB *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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