GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10166056August 20, 2006
ENGINE AND ENGINE COOLING:ENGINE
GMC ENVOY SUV (4.2) INLINE 6-CYLINDER. VEHICLE HAS STALLED FIVE TIMES INTERMITTENTLY OVER THE PAST SIX MONTHS. IT STALLS OUT WHEN YOU BEGIN TO STOP OR START TO ACCELERATE FROM A STOP OR JUST WHILE IDLING. LUCKILY IT HASN'T BEEN WHEN I WAS TRYING TO PASS OR MERGE IN TRAFFIC. THE FIRST TIME WAS AROUND 23,000 AND THE SECOND TIME 23,500. THE NEXT OCCURRENCE HAPPENED WHILE IT WAS SITTING IN A PARKING LOT IDLING AND IT DIED AFTER RUNNING FOR 5-8 MINUTES. I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE THROTTLE BODY THAT NEEDED CLEANING - DONE. SIX WEEKS LATER AND 1500 MILES IT STALLED WHEN I WAS TRYING TO MAKE A U-TURN IN ST. PETERSBURG AND I NEARLY GOT REAR ENDED. DEALER KEPT IT TWO DAYS AND DID NOTHING SINCE THEY COULDN'T DUPLICATE PROBLEM AND COULDN'T GET ANYTHING FROM THE COMPUTER. I TOOK IT BACK TO THE DEALER ON 7/21 FOR REGULAR MAINTENANCE (OIL CHANGE, FUEL FILTER CHANGE, AND A/C REPAIR-BAD CLUTCH). THE DEALER SAID THEY HAD TWO COMPUTER MODULE UPDATES, ONE TO FIX STALLS. THREE DAYS LATER IT STALLED IN JACKSONVILLE TRAFFIC AT A STOP LIGHT. I HAVE TAKEN IT BACK FOR A FOURTH TIME TO THE DEALER AND LEFT FOR A WEEK. DEALER SAID VEHICLE IDLING ROUGH BUT COMPUTER NOT REGISTERING PROBLEM SO NOTHING WAS DONE, AGAIN. I E-MAILED GM AND I HAVE HAD NO REPLY IN TWO WEEKS. I SEE WHERE A PERSON WITH A V8 VERSION IS HAVING THE SAME PROBLEM. THIS IS AN ACCIDENT WAITING TO HAPPEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164872August 7, 2006
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS DID NOT WORK, JUST FOG AND HIGH BEAMS, TOOK TO DEALER TO FIX, SPENT $500.00 AND AFTER I PICKED IT UP, SAME THING HAPPENED AGAIN, WITHIN A WEEK, PLUS I RECEIVED A TICKET AND POINTS FOR DRIVING WITHOUT HEADLIGHTS. TOOK BACK TO HAVE FIXED AGAIN, AND THEY TRIED CHARGING ME ANOTHER $200.00 SAYING IT WAS SOMETHING ELSE UN-RELATED. TURNED ON ENGINE, AND IT DIDN'T SOUND QUITE RIGHT, ENDED UP STALLING ABOUT 4 TIMES, ON WAY HOME, ENDED UP CALLING THEM TO HAVE CAR TOWED BACK TO DEALERSHIP. THEY CLAIM IT WAS NOTHING THEY DID, HOWEVER, IT STILL STALLS FOR NO APPARENT REASON, UNTL THIS DAY. NEVER KNOW WHEN IT COULD HAPPEN, VERY DANGEROUS, AND I AM IN SALES AND DRIVE FOR A LIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162947July 20, 2006
EXTERIOR LIGHTING:TAIL LIGHTS
TAIL LIGHT MALFUNCTION. DURING NORMAL OPERATION OF THE VEHICLE THE TAILLIGHT WILL GO OUT. THE BULB HAS BEEN CHECKED ALONG WITH THE CONNECTION. THERE SEEMS TO BE A PROBLEM WITH THE WIRING. THIS MALFUNCTION CREATES A SAFETY HAZARD DURING NIGHT DRIVING. IT ALSO PRESENT LEGAL CONCERNS WITH TICKETS FROM LAW ENFORCEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162835July 19, 2006
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE VEHICLE STARTED SHAKING PRIOR TO STALLING WHILE DRIVING ON THE FREEWAY AT ANY SPEED FIVE TIMES. ON EACH OCCASION, THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASH. THE VEHICLE HAS BEEN TO THE DEALERSHIP EACH TIME. ON EVERY OCCASION THE GAUGES WERE CLEANED AND THE OXYGEN SENSORS WERE REPLACED. THE PROBLEM PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162068July 11, 2006
SERVICE BRAKES, HYDRAULIC
MY 2004 GMC ENVOY XUV HAD AT LEAST 12 FAILURES TO STOP. THIS ISSUE BEGAN OCCURRING AS SOON AS I BOUGHT IT NEW IN 2005. DESCRIPTION OF THE ISSUE: 1. WHILE APPLYING BRAKES, BRAKE PEDAL BECOMES SOFT FOR A PERIOD OF TIME (SHORTEST 1 SECOND, LONGEST 3-4 SECONDS) CAUSING FAILURE TO STOP. 2. ISSUE IS VERY INTERMITTENT AND OCCURS AT ANY TRAVELING SPEEDS (EXAMPLE: 75 MPH, 15 MPH)... WHAT WAS DONE: 1. FIRST COMPLAINT TO SERVICE DEPARTMENT IN 2005: NO ISSUES FOUND. 2ND COMPLAINT AT 2005: DEALER REPLACED BRAKE BOOSTER. 3RD COMPLAINT IN JUN 2006: DEALER REPLACED BRAKE BOOSTER AGAIN. CONCLUSION: SINCE THIS ISSUE IS VERY INTERMITTENT AND I DO NOT DRIVE THIS VEHICLE VERY OFTEN, IT MAY TAKE SOME TIME TO VERIFY THE FIX. I DO NOT FEEL SAFE TO DRIVE THIS SUV. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161961July 10, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
WHILE DRIVING DOWN THE HIGHWAY, MY GMC ENVOY XL SHUDDERED THEN STALLED. THE SES LIGHT AND REDUCED POWER LIGHT CAME ON CAUSING AN EXTREME SAFETY HAZARD AS WE WERE ON A HIGHWAY (SPEED LIMIT 65 MPH). THE DEALER, REGAL AUTOMOTIVE IN LAKELAND STATED THAT THE COMPUTER THAT CONTROLS THE DRIVE TRAIN LOST CONTACT WITH THE VEHICLE. THEY INFORMED US THAT THIS IS A COMMON PROBLEM WITH THE ENVOY AND THAT THEY HAVE A SERVICE BULLETIN FOR A PROGRAM UPDATE. HOWEVER, NO RECALL HAVE BEEN ISSUED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159441May 30, 2006
SEAT BELTS:FRONT:RETRACTOR
2004 ENVOY SEAT BELT DOES NOT LOOSEN WHEN IT RETRACTS. *TS THE DEALER REPLACED THE SEAT BELT RETRACTOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157725May 17, 2006
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
DT*: THE CONTACT STATED WHILE EXITING THE OFF-RAMP OF THE HIGHWAY AT 20-25MPH, THE CHECK ENGINE AND REDUCED POWER LIGHT ILLUMINATED AND THERE WAS A LOSS OF ALL VEHICLE POWER. ALTHOUGH THE ENGINE RESTARTED AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE DEALER DETERMINED THE ACCELERATOR SENSOR NEEDED TO BE REPLACED. AFTERWARDS, THE LOSS OF POWER PERSISTED AND THE ACCELERATOR SENSOR WAS AGAIN REPLACED BY THE DEALER AS WELL AS THE COMPUTER. ADDITIONALLY, THE HORN INTERMITTENTLY WORKED, BUT THE HORN WAS NOT INSPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157525May 14, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
GMC 2004 ENVOY XL SUV HAS REPEATED STOPPING PROBLEMS AT LOW SPEED. BRAKE PEDDLE HAS EXCESSIVE TRAVEL AND COAST THROUGH STOP SIGNS AT LOW SPEED. EXPERIENCED NEAR MISSES WITH CARS IN PARKING LOTS. BRAKE PEDDLE COLLAPSES TO FLOOR AT STOP LIGHTS AND SIGNS WHEN STOPPED. FALSE ABS ACTIVATION ON DRY PAVEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156968May 8, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED INTERMITTENTLY THE VEHICLE COASTS THROUGH INTERSECTIONS WHILE THE BRAKE PEDAL IS DEPRESSED. ALSO, THE BRAKE PEDAL HAS COLLAPSED TO THE FLOOR ON OTHER OCCASIONS. IN ADDITION, THE ABS ACTIVATES ON DRY PAVEMENT. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR THE ABS, THEY REPLACED THE CONTROL VALVE WHICH CAUSED THE BRAKE PEDAL TO HAVE MORE MOVEMENT. THE MASTER CYLINDER WAS ALSO REPLACED, BUT THIS DID NOT REMEDY THE PROBLEM. THE CONTACT FEELS IT SHOULD BE A RECALL ISSUE. WISCONSIN STATE ATTORNEY GENERAL IS WORKING TO GET WISCONSIN INCLUDED IN 14 STATE RECALL LIST. UPDATED ON 06/01/2006. *AK *TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154913April 9, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
HEADLIGHTS, INTERIOR LIGHTS, ALL LIGHTS ON VEHICLE FLICKER WHILE DRIVING ON THE HIGHWAY. THE VEHICLE DOES THIS WHEN THERE IS NO APPARENT LOAD ON THE ELECTRICAL SYSTEM (I.E. BLOWER, DEFROSTER, AC, POWER SEATS, WINDOWS ETC.) THE LIGHTS BECOME VERY DIM AND THEN BRIGHT AGAIN IN THE MATTER OF A FEW SECONDS. THIS CAN BE DANGEROUS TO VEHICLES IN FRONT OF YOU AND APPROACHING AS THEY BELIEVE THEY ARE GETTING "FLASHED" BY YOUR VEHICLE. IT IS VERY UNNERVING DRIVING WITH THIS RANDOM OCCURRENCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154872April 8, 2006
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:GLASS, SIDE/REAR
CLOSED REAR DOOR ON BACK OF 2004 GMC ENVOY XUV AND THEN STARTED TO DRIVE THE CAR. PUT ON THE REAR DEFROSTER AND THE REAR WINDSHIELD WIPER AND THE REAR WINDOW SHATTERED WITHIN 30 SECS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153356March 21, 2006
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED WHILE GOING AROUND A CURVE AT 35 MPH THE DRIVER SIDE REAR DOOR OPENED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD. UPON ATTEMPTING TO CLOSE THE DOOR, IT WOULD NOT STAY CLOSED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THEY REPLACED THE DRIVER SIDE REAR DOOR LATCH, WHICH REMEDIED THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153264March 20, 2006
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC, EQUIPMENT, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
I BOUGHT MY GMC ENVOY IN JANUARY 2004 FOR APPROX. $42,000. THIS CAR HAS EVERYTHING. AFTER ABOUT 2 MONTHS OF THE PURCHASE, MY GPS WENT OUT AND HAD BEEN FIXED TWICE. MY BRAKES DO NOT ALWAYS WORK --SOMETIMES THEY SLIP ESPECIALLY WHEN I NEED THEM MOST -WHICH IS SCARY. GMC SAID THAT THEY HAVE HEARD ABOUT THIS PROBLEM BEFORE, BUT DID NOTHING TO RESOLVE THE PROBLEM. THE ENGINE STALLS PERIODICALLY. GMC SAID THEY DO NOT KNOW WHY. THE GAS GAUGE AND ODOMETER DO NOT WORK PROPERLY. WHEN I BROUGHT MY VEHICLE INTO NORTH COUNTY GMC DEALERSHIP IN SAN DIEGO FOR REPAIRS I MENTIONED MY GAS GAUGE DID NOT WORK ALONG WITH MANY OF THE OTHER ISSUES. AFTER THEY REPAIRED THE ODOMETER BY REPLACING THE CLUSTER, THE GAS GAUGE STILL DID NOT WORK. EVERY SINGLE TIME THESE PROBLEMS HAPPEN I AM FORCED TO PAY A $100 SERVICE CHARGE JUST SO THEY CAN LOOK AT IT AND BECAUSE I AM IN SALES, I AM ALSO FORCED TO GET A RENTAL CAR. AFTER ALL THIS, I AM STILL QUITE DISPLEASED WITH GMC. I HATE TO SAY IT BUT THEY ARE SUPPOSED TO BE THE BEST AMERICAN CAR ??PROFESSIONAL GRADE?? AND IF THIS IS TRUE I WILL NEVER BUY AN AMERICAN VEHICLE AGAIN. GMC SAID THEY WOULD BE CHECKING ON ALL THESE PROBLEMS AND EVERY SINGLE TIME I PICKED MY ENVOY UP AFTER THEY SUPPOSEDLY FIXED THE PROBLEMS, I FOUND SEVERAL ISSUES STILL UNRESOLVED. THEY SUGGEST I NEED TO SET ANOTHER MEETING TO BRING MY ENVOY IN AND OF COURSE WILL COST ANOTHER $100. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152802March 15, 2006
AIR BAGS
AVOIDING TO HIT AN UPCOMING VEHICLE IN A CURVE, I LOST CONTROL OF MY GMC ENVOY SUV 2004 AND HIT A CONCRETE DRIVEWAY AND STOPPED WITH AN ELECTRICAL UTILITY POST FRONT SIDE. THE AIRBAGS DID NOT DEPLOY CAUSING MYSELF TO HIT THE STEERING WHEEL AND INJURED MY NECK, MY HEAD, LOWER BACK, KNEES AND LEFT ARM. THE INSURANCE COMPANY TOLD ME THAT IF THE AIR BAGS WOULD DEPLOYED THEY WOULD DECLARED MY VEHICLE TOTAL LOSS DUE TO THE EXTENSIVE DAMAGE. I TOLD THEM I DON'T WANT MY VEHICLE REPAIRED IF THE AIR BAGS ARE NOT CHANGED. I INTEND TO GO AGAINST GMC LEGALLY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10151678March 3, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, EQUIPMENT
FIRST OF ALL MY ODOMETER GAUGE STOPPED OPERATING. IT REMAINED ON ZERO MILES WHILE I WAS DRIVING THE VEHICLE SINCE NOVEMBER 2005. THE WHOLE DASHBOARD CLUSTER HAD TO BE REINSTALLED. SECONDLY; THE SERVICE ENGINE SOON LIGHT BEGAN POPPING ON AND THE ENVOY WAS DRIVING ROUGH. I FOUND OUT FROM A GM DEALER THAT THE CLUTCH FAN FROZE WHICH CAUSED THE WATER PUMP TO BREAK AND THE RADIATOR TO OVER HEAT BURST THE RADIATOR HOSE AND SPEW OUT AND LEAK ALL OF THE WATER AND RADIATOR FLUID FROM THE RADIATOR. THE ENVOY IS NOW NOT DRIVABLE. I HAVE ONLY HAD THIS 2004 ENVOY SINCE NOVEMBER OF 2003. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152989March 2, 2006
SEAT BELTS:FRONT:RETRACTOR
2004 ENVOY DRIVER SIDE SEAT BELT WILL NOT RELEASE. *TS THE CONSUMER HAD GREAT DIFFICULTY TRYING TO GET THE SEAT BELT TO RELEASE FROM THE RETRACTOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148619January 10, 2006
ENGINE AND ENGINE COOLING:ENGINE
2004 GMC ENVOY STALLS WHEN ACCELERATING FROM A STOP. *TS THIS PROBLEM OCCURRED WHILE IN DRIVE OR REVERSE. THE VEHICLE HAS BEEN TAKEN TO BE REPAIRED FIVE TIMES BUT THE PROBLEM STILL EXIST. DURING THE MOST RECENT INCIDENT THE VEHICLE STALLED WHILE MAKING A LEFT TURN INTO TRAFFIC. THE VEHICLE WAS TAKEN TO BE REPAIRED AGAIN AND WAS GIVEN BACK TOT HE CONSUMER TWO DAYS LATER, SUPPOSEDLY FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146593December 30, 2005
AIR BAGS, EQUIPMENT:MECHANICAL
WHAT IS HAPPENING TO CLAIM 10134972? *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10144708December 7, 2005
POWER TRAIN:CLUTCH ASSEMBLY
DT: THE CONTACT STATED THE SERVICE BRAKE LIGHT ILLUMINATED IN THE DASHBOARD. WHILE DRIVING THE VEHICLE AND PRESSING ON THE ACCELERATOR PEDAL THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION, AND THEY CHANGED THE FAN CLUTCH ASSEMBLY. THE VEHICLE IS STILL UNDER WARRANTY .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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