GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10258267February 10, 2009
ELECTRICAL SYSTEM
INSTRUMENT CLUSTER. SPEED ODOMETER AND TACH NOT ACCURATE. I HAVE HAD 2 SPEEDING TICKETS BECAUSE I DON'T KNOW HOW FAST I AM GOING. NOT SURE OF THE DATE IT FIRST HAPPENED BUT IT IS GETTING WORSE. GM DEALER IN MY AREA WAS RUDE TO MY WIFE AND SAID THEY WILL NOT COVER IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258040February 9, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 GMC ENVOY XUV. THE CONTACT CANNOT DETERMINE HOW FAST SHE IS DRIVING ON THE FREEWAY. THE SPEEDOMETER DOES NOT WORK CORRECTLY WHEN THERE IS A HALF A TANK OR LESS OF FUEL IN THE VEHICLE. GMC STATED THAT THERE WAS NO RECALL FOR HER VEHICLE. THE FAILURE MILEAGE WAS 80,000. UPDATED 3/19/09 *CN UPDATED 03/23/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258002February 8, 2009
ELECTRICAL SYSTEM
MY 2004 GMC ENVOY SPEEDOMETER AND GAS GAUGE HAS GONE BAD. IT WILL NOT ZERO OUT AND OPERATES ERRATICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257437February 4, 2009
ELECTRICAL SYSTEM
I BEGAN EXPERIENCING PROBLEMS WITH THE INSTRUMENT PANEL ON MY 2004 GMC ENVOY A FEW MONTHS AGO. THE ENTIRE PANEL WOULD GO OUT AND ALL THE GAUGES BOTTOMED OUT. I COULD NOT TELL MY SPEED, GAS LEVEL, RPMS, ETC. THE PANEL WOULD STAY OUT FOR A FEW DAYS THEN RETURN TO NORMAL. ALSO ON OCCASION THE SPEEDOMETER WOULD STICK AT 60 MPH AND ONLY CORRECT ITSELF IF I PULLED OVER AND TURNED THE TRUCK OFF THEN BACK ON. FINALLY, ABOUT TWO WEEKS AGO THE ENTIRE INSTRUMENT PANEL WENT OUT AND HAS NEVER COME BACK ON. I HAVE DROPPED IT OFF AT THE DEALERSHIP FOR SERVICE AND AM AWAITING THEIR RESPONSE. THIS PROBLEM HAS CAUSED ME TO RUN OUT OF GAS TWICE BECAUSE I WAS UNABLE TO JUDGE MY FUEL LEVEL. LUCKILY BOTH TIMES I WAS IN AN AREA WITH EASY ACCESS TO THE SHOULDER OF THE ROAD. I CURRENTLY HAVE APPROXIMATELY 55,000 MILES ON MY TRUCK. (I CAN'T BE SURE OF THIS, HOWEVER, SINCE THE ODOMETER IS A PART OF THE PANEL THAT IS OUT.) THIS IS A SERIOUS AND, ACCORDING TO MY RESEARCH, RECURRING PROBLEM THE GMC SHOULD BE FORCED TO CORRECT AND PAY FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256892January 29, 2009
FUEL SYSTEM, GASOLINE
2004 ENVOY WITH APPROX.47,000 .HAD TO REPLACE FUEL TANK DUE TO FRACTURE AROUND FILLER NECK AND REPLACE OXYGEN SENSOR .WAS INFORMED EXTENDED WARRANTY ON FUEL TANK MODULAR RESERVOIR ASSEMBLY WHICH CONTAINS THE FUEL PUMP DID NOT INCLUDE FILLER NECK I HAD TO PAY 1'551.16 DOLLARS FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256665January 28, 2009
POWER TRAIN:DRIVELINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ERRATIC SPEEDOMETER OPERATION, WE TOOK IT IN TO IN TO BE CHECKED AND THEY SAID IT NEEDED A NEW CLUSTER, ALSO WHILE IT WAS THERE I HAD THEM CHECK THE 4WD SERVICE LIGHT WHICH CAME ON ERRATICALLY AND THEY SAID IT ALSO NEEDED A NEW MODULE. THIS IS FOR A 2004 GMC ENVOY WITH 64,984 MILES. NO EXTENDED WARRANTY SO WE HAD TO PAY FOR THE ALL THE WORK DONE. THE DAY I HAD IT CHECKED OUT THE SERVICE REP DID SAY THERE WERE PROBLEMS WITH A CERTAIN YEAR AND IF WE HAD THE RIGHT YEAR AND VEHICLE AND IF IT WAS UNDER 70,000 MILES THEY WOULD REPLACE IT FOR FREE. WHEN WE CAME BACK A COUPLE DAYS LATER TO HAVE THE WORK DONE HE SAID AFTER I ASKED HIM IT WAS FOR A SILVERADO NOT SURE IF HE SAID 2003 OR 2004 BUT NOT FOR OUR VEHICLE..... I AM VERY DISAPPOINTED AFTER 40 YEARS OF BUYING GM VEHICLES THAT GM DIDN'T TAKE CARE OR HELP TAKE CARE OF THE COST OF THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256181January 24, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILED. AT FIRST IT DID NOT CORRECTLY REFLECT VEHICLE SPEED, THEN FLUCTUATED RAPIDLY OVER THE COURSE OF SEVERAL DAYS, AND FINALLY FAILED COMPLETELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256166January 23, 2009
ELECTRICAL SYSTEM
MY 2004 GMC ENVOYS SPEEDO IS NOT WORKING CORRECTLY. THE FUEL GAUGE IS ACTING UP TOO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254996January 14, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER NEEDLE FLUTTERED AND THEN STUCK BETWEEN 100-120 MPH. IT IS UNCLEAR IF THERE IS ANY CURRENT SERVICE BULLETIN (E.G., #07187A (INCLUDES ENVOY) AND #07187B (DOES NOT INCLUDE ENVOY), OR #040845010) WHICH COVERS THIS DEFECT WHICH, ACCORDING TO VARIOUS CHAT SITES, HAS OCCURRED IN OTHER VEHICLES. IT IS UNSAFE TO DRIVE THE VEHICLE. WE ARE AWAITING A REPLACEMENT PART WHICH WILL BE AT OUR EXPENSE. REPLACEMENT COSTS VARY BE GEOGRAPHIC LOCATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253698January 3, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
APPROXIMATELY 1 1/2 MONTHS AGO MY SPEEDOMETER WENT OUT ON MY GMC 2004 ENVOY. I WENT TO THE DEALERSHIP AND THE PERSON HELPING ME SAID THAT THEY GET ALOT OF REPAIR REQUESTS FOR THE SPEEDOMETERS GOING OUT ON THE GMC'S. SO I STATED IF THIS IS AN OFTEN OCCURRENCE IT APPEARS TO ME THAT IT SHOULD BE A NATIONAL RECALL BEING THAT THIS SEEMS TO OCCUR ALOT. WHEN I GOT HOME I WENT ON LINE TO PULL THE REVIEWS AND TO SEE WHAT OTHERS WERE TALKING ABOUT. THAT IS WHEN I NOTICED THAT A I WAS NOT THE ONLY CUSTOMER WITH THIS PROBLEM. ALSO, WHEN I WENT ONTO MY IPHONE APPLICATION TO SEE IF I COULD FIND ANYTHING THAT COULD ASSIST ME BEING THAT I WAS GOING OUT OF TOWN I FOUND AN APPLICATION AND ONE OF THE PEOPLE POSTING A REVIEW WAS A GUY WHO WAS OUT OF TOWN AND HIS SPEEDOMETER WENT OUT AND HE TOO WAS ABLE TO FIND THE SAME SPEEDOMETER THAT I HAD TO USE IN ORDER FOR HIM TO GET BACK TO WHERE HE WAS GOING. AS A CUSTOMER I FEEL THAT IF THIS IS A PROBLEM THAT IS OCCURRING AT THE 35,000-45,000 MARK OF THESE VEHICLES THEN IT SHOULD BE THE RESPONSIBILITY OF THE MANUFACTURER TO MAKE GOOD ON THIS MALFUNCTION. MY CAR IS NOT QUITE 5 YEARS AND I ONLY HAVE APPROXIMATELY 42,500 MILES ON MY TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253589January 2, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STARTED STICKING, WHEN TURNED OFF AND BACK ON WOULD CORRECT THIS FOR A SHORT TIME. AFTER A WHILE SPEEDOMETER SHOWED I WAS GOING 90 MPH. SINCE THIS, MY SPEEDOMETER COMPLETELY STOPPED. (ALTHOUGH,YESTERDAY WHEN I LOOKED AT MY SPEEDOMETER IT DID SHOW 50 MPH THEN WENT BACK TO ZERO) I WAS ALSO TOLD THIS WAS A FAULTY STEPPER MOTOR. I DON'T FEEL THAT I SHOULD PAY $250 TO HAVE A $25 MOTOR INSTALLED WHEN THIS IS OBVIOUSLY A MANUFACTURING DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253246December 30, 2008
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
THE DROP GATE ACTUATOR STOPPED WORKING. THE GATE WONT OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253240December 30, 2008
POWER TRAIN:MANUAL TRANSMISSION
THE GEARS IN THE FRONT DIFFERENTIAL GOT DAMAGED AT 41,000 MILES. HAD TO REPLACE THE GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253244December 30, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER NEEDLE BROKE AND GAVE WRONG READING. HAD TO REPLACE IP CLUSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253083December 29, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRVING 20 MPH THE SPEEDOMETER STOPPED WORKING. THE DEALER STATED THAT THEY ASSUMED IT WAS A PART OF THE MANUFACTURERS RECALL AND REPAIRED THE VEHICLE. THE DEALER CONFIRMED AFTER THE REPAIRS WERE MADE THAT THE VEHCLE WAS NOT WITHIN THE RECALL VIN RANGE. THE DEALER HAS BILLED THE CONTACT FOR THE REPAIRS. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252381December 21, 2008
ELECTRICAL SYSTEM
SPEEDOMETER MALFUCTIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252276December 19, 2008
FUEL SYSTEM, GASOLINE
SMELL OF GAS INSIDE OF VEHICLE, CHECK ENGINE LIGHT ON AND NOTICE OF GAS ON GARAGE FLOOR. TOOK VEHICLE TO A MECHANIC AND FOUND OUT THAT THE GAS TANK WAS LEAKING AROUND THE NECK OF THE TANK WHERE THE REFILL HOSE CONNECTS. FOUND OUT THAT CHEVROLET AND GMC HAD A SPECIAL COVERAGE ADJUSTMENT # 07099A ON THIS PROBLEM. I TOOK MY VEHICLE TO THE DEALER AND I WAS TOLD THAT MY VEHICLE IS NOT COVERED ON THIS SCA BECAUSE OF THE VIN NUMBER. I CALLED GMC CUSTOMER SERVICE ON RECALLS AND I WAS TOLD THE SAME THING. THE DEALER AGREED TO PAY 2/3'S OF THE BILL AND I WILL HAVE TO PAY 1/3 OF IT. ON THE SCA SHEET IT LIST THE FOLLOWING FOR MY VEHICLE. THE LAST 8 DIGITS OF THE VIN STARTING WITH 46100001 TO 46116824. MY VEHICLE IS LEAKING SO BADLY THAT I CAN SMELL GAS INSIDE OF THE VEHICLE ALL THE TIME. IT IS VERY DANGEROUS TO DRIVE. ALSO I PARK MY VEHICLE IN MY GARAGE ALL THE TIME AND THIS IS DANGEROUS. I THINK THAT ALL OF THE 2002 TO 2004 CHEVROLET TRAIL BLAZERS AND GMC ENVOYS WILL HAVE THIS PROBLEM WITH THE LEAKING GAS TANKS. THE PROBLEM IS WITH THE DESIGN OF THE TANK. I WAS TOLD BY THE SERVICE TECH AT THE DEALER THAT THEY USE TO HAVE A LOT OF PROBLEMS WITH THE GAS TANKS. HE SAID THAT SINCE THEY HAVE CHANGED THE TANKS OUT ON THE COVERED VEHICLES THAT THEY HAVE HAD NONE OF THE VEHICLES BACK IN WITH LEAKING GAS TANKS. THIS IS A BIG SAFETY ISSUE THAT NEEDS TO BE CORRECTED. SOME PEOPLE WOULD NOT NOTICE THIS PROBLEM AND IF THEY HAVE AN ACCIDENT THIS COULD CAUSE MORE INJURIES AND POSSIBLE DEATHS. THIS COULD ALSO CAUSE AN EXPLOSION AROUND SPARKS OR STATIC IN SOMEONE'S GARAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252055December 17, 2008
ELECTRICAL SYSTEM
SPEEDOMETER MALFUNCTION - ENVOY 2004 -ELECTRICAL ERRORS SPEEDOMETER MALFUNCTIONS OFF & ON.......UP TO 120 MPH WHILE IDLING, NOT ABLE TO GET CORRECT SPEED READING.......UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252098December 17, 2008
ELECTRICAL SYSTEM
I HAVE A 2004 GMC ENVOY IN WHICH THE SPEEDOMETER HAS STOPPED WORKING. I RESEARCHED THIS ON THE INTERNET AND IT IS A COMMON OCCURRENCE. I ALMOST CAUSED A WRECK BECAUSE THE SPEEDOMETER SAID I WAS GOING FASTER THAN I REALLY WAS AND THE CARS BEHIND ME ALMOST RAN INTO ME. THIS IS A SAFETY ISSUE THAT I FEEL SHOULD BE INVESTIGATED. COULD YOU PLEASE ASSIST W ANY RECALL MEASURES. IT COSTS OVER 500.00 TO REPLACE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251287December 10, 2008
FUEL SYSTEM, GASOLINE
RECEIVED A SPECIAL CASE 07076 LETTER FROM GMC. TOOK 2004 GMC LETTER INDICATED IF YOU WERE NOT SEEING SYMPTOMS YOU ARE NOT TO TAKE IT TO DEALER. I ALREADY HAVE REGULAR MAINTENANCE SERVICE SCHEDULED AND BROUGHT THIS SC07076 LETTER TO DEALER TO INQUIRE ABOUT CASE. DEALER SERVICE ADVISOR RECOMMENDED TO HAVE THIS SC07076 SERVICE PERFORMED AS PREVENTIVELY MAINTENANCE EVENTHOUGH THE VEHICLE WAS NOT EXHIBITING THESE SYMPTOMS. THE SERVICE WAS PERFORMED AND IMMEDIATELY THE VEHICLE BEGAN TO SHOW SYMPTOMS IN THE EXACT NATURE THAT WAS DESCRIBED IN THE SC07076 LETTER, FUEL FUMES, FUEL LEAK WHEN FILLING, SES LIGHT ON... TOOK VEHICLE BACK AND DEALER INDICATED THAT THEY WILL NOT PERFORM FREE SERVICE EVENTHOUGH IT SHOULD STILL BE COVERED UNDER STIPULATIONS OF SC07076 LETTER AS WELL AS THEIR WARRANTY POLICY. CURRENTLY THIS IS A HEALTH AND SAFETY ISSUES SINCE MY CHILDREN AND I GET HEADACHES FROM GAS FUMES WHEN NEEDING TO USE THE VEHICLE AS FEAR FOR OUR SAFETY SINCE FUEL LEAKS FROM GAS TANK NOW. I AM TRYING TO PREVENT ANY INJURY OR DEATH, MINE, A PASSENGER OR NEAR BY PERSON. APPARENTLY GMC AND DEALER ARE AWARE OF THE PROBLEMS BUT NOW IGNORE THE SITUATION DUE TO THEIR CURRENT FINANCIAL SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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