GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10298503January 6, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STARTED ACTING INCONSISTENT AND THEN "FIXED" ITSELF THE LAST WEEK OF DECEMBER 2009. AT THAT TIME IT WOULD NOT DROP BELOW 20MPH. AFTER SEEMINGLY BEING OK, THE FIRST WEEK OF JAN. 2010, THE SPEEDOMETER JUMPED TO 80MPH AND HUNG THERE AND PEGGED OUT AT 120MPH WHEN DRIVEN. I MADE APPT. WITH GMAC IN WINSTON SALEM, NC AND WAS TOLD THE ENTIRE INSTRUMENT CLUSTER WOULD HAVE TO BE REPLACED @ $600+. PANEL HAS BEEN ORDERED AND TO BE INSTALLED END OF WEEK. NOW I SEE THAT THERE HAS BEEN A LETTER SENT OUT BY GMAC THAT I NEVER RECEIVED, TO REPLACE THIS CLUSTER IF LESS THAN 70,000 MILES. I NOW HAVE A LITTLE LESS THAN 73,000 MILES. APPARENTLY THIS HAS BEEN A MAJOR PROBLEM??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298519January 6, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, OTHER
SPEEDOMETER FAILED AT 44,000 MILES. GAS GAUGE MISREADS. INSTRUMENT CLUSTER IS BEING REPLACE BY GMC ON OTHER MODELS WITH THE SAME CLUSTER BUT THEY DECIDED NOT TO REPLACE THE ENVOYS CLUSTER. GMC KNOWS THAT THEY HAVE CLUSTERS THAT FAIL AND HAVE EVEN BEEN MONETARY REIMBURSEMENT BY OTHER COMPANIES TO REPLACE BUT STILL DO NOT REPLACE FOR THE ENVOYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297956January 4, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT PANEL CLUSTER ON MY GMC ENVOY 2004 IS DEFECTIVE AS IT IS ON A MULTITUDE OF OTHER GM MODELS BETWEEN 2003 AND 2005. ONE OF THE CONSEQUENCES IS THAT THE SPEEDOMETER WILL NOT WORK OR WILL REPORT A FAULTY READING WHILE OPERATING THE VEHICLE. THIS IS AN UNSAFE DRIVING CONDITION AND FOR SOME REASON GM HAS NOT YET ISSUED A RECALL ON THIS IPC PROBLEM FOR GMC ENVOYS OF THE YEAR 2004 EVEN THOUGH OTHER YEARS OF THIS MODEL AND OTHER MODELS OF GM VEHICLES HAVE BEEN RECALLED FOR THIS EXACT ISSUE. PLEASE HELP GM DO THE RIGHT THING BY IT'S ENVOY OWNERS. WE HAVE CERTAINLY BAILED THEM OUT ENOUGH. THERE IS ANOTHER POTENTIALLY DEADLY CONSEQUENCE OF THIS ISSUE. IF ONE WERE TO BE DRIVING THE VEHICLE AT 60MPH USING CRUISE CONTROL AND THE SPEEDOMETER WERE TO ALL OF A SUDDEN PEG ITSELF TO 20MPH, THERE WOULD BE A SUDDEN AND ABRUPT ACCELERATION AS THE COMPUTER IN THE CAR ATTEMPTED TO REGAIN 60MPH EVEN THOUGH THE VEHICLE WAS ALREADY AT THAT SPEED. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS DANGEROUS SPEED CONTROL ISSUE. MATT DYE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297446December 29, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY CAR'S SPEEDOMETER STARTED TO GIVE ME THE WRONG SPEED AND EVENTUALLY JUST QUIT AND IS NOW STUCK ON 0. A LITTLE WHILE AFTER, THE RADIATOR GAUGE DOES NOT WORK EITHER. IT SEEMS THAT THE INSTRUMENT CLUSTER IS SLOWING GOING OUT. WE HAVEN'T FIXED THE INSTRUMENT CLUSTER YET BECAUSE WE HAVE BEEN TRYING TO TALK WITH THE DEALER AND GMC ABOUT THE PROBLEM, BUT THEY REFUSED TO FIX IT BECAUSE WE WERE JUST ONE PERSON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296484December 20, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY VEHICLE'S INSTRUMENT CLUSTER FAILS ON A REGULAR BASIS AFTER CHECKING INTO THE SITUATION WITH GM DEALERS THERE IS A RECALL ON THE SIERRA'S AND YUKONS WHICH HAVE THE SAME CLUSTER AS MY VEHICLE BUT GM REFUSES TO STAND BEHIND THE DEFECT ON THE ENVOYS. PARTS HAVE NOT BEEN REPLACED YET ON MY VEHICLE HOPING THAT GM WILL WAKE UP AND REALIZE THIS IS A COMMON PROBLEM ON THE ENVOYS AND THAT IT REQUIRES ATTENTION. THE ISSUE OCCURS ON A REGULAR BASIS NORMALLY SEVERAL TIMES PER MONTH, AFTER A FEW DAYS THE CLUSTER WILL RESET AND WORK AS NORMAL BUT HAS BEEN VERY FRUSTRATING TO DEAL WITH. WHEN PROBLEM OCCURS I HAVE TO USE MY GPS NAVIGATOR TO TELL WHAT SPEED I AM TRAVELING. THE COST OF THE REPLACEMENT IS APPROX. $650.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295547December 14, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
STARTED TO HEAR LOUD RATTLE COMING FROM REAR OF VEHICLE, THOUGHT MAYBE A HEAT SHIELD AROUND MUFFLER WENT BAD. TOOK IT INTO THE SHOP AND THEY STATED "NOT SURE WHAT HAPPENED, THOUGH YOU HAVE SOMETHING THAT HAS COME LOOSE IN THE RESONATOR". AROUND $100 TO GET THE RESONATOR REMOVED, HAVE NOT QUOTED A NEW ONE FROM THE DEALER YET. I WOULD IMAGINE THE REPLACEMENT PART WILL FAIL JUST AS THE ORIGINAL PART HAS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294688December 7, 2009
ELECTRICAL SYSTEM
SPEEDOMETER WENT COMPLETELY OUT WHILE DRIVING A FEW MONTHS BACK, THOUGH IT WILL JUMP AROUND FROM TIME TO TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294342December 3, 2009
ELECTRICAL SYSTEM
BOUGHT MY 2004 GMC ENVOY IN MAY 2009. AFTER ABOUT A MONTH AND A HALF OF DRIVING IT, ALL DASH GAUGES STARTED WORKING INTERMITTENTLY, AND THE WARNING BELL WOULD GO OFF, AND ALL WARNING LIGHTS STARTED FLASHING. SHORTLY AFTER THAT BEGAN, ALL GAUGES QUIT WORKING ALL TOGETHER EVERY OTHER TIME I WOULD START THE VEHICLE. TOOK THE VEHICLE IN FOR REPAIR, THEY REPLACED IGNITION SWITCH AND HALF WAY HOME FROM THE REPAIR SHOP, IT ALL STARTED OVER AGAIN. BEEN DOING IT EVER SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293970November 30, 2009
TIRES, TIRES:VALVE
ONE MORNING, I HAD A FLAT TIRE, THE TIRE WAS TAKEN OFF THE VEHICLE, AND TAKEN TO SEARS AUTO CENTER. VISUAL INSPECTION REVEALED NO PUNCTURES OR REASON FOR THE FLAT. FURTHER INSPECTION SHOWED THE VALVE STEM HAD A LARGE CRACK CLOSE TO THE TIRE ITSELF. NEEDED TO REPLACE THE VALVE STEM. BROUGHT VEHICLE HOME, AND LEFT IN GARAGE FOR THE WEEKEND, WHEN TAKING THE VEHICLE OUT OF THE GARAGE ON MONDAY MORNING, THOUGHT THE STEERING WAS NOT AS USUAL. STOPPED THE VEHICLE, AND SAW ANOTHER TIRE WAS GOING FLAT. THEN CHECKED THE OTHER THREE TIRES, AND SAW ALL THREE VALVE STEMS HAD CRACKS IN THEM. VEHICLE TAKEN TO FIRESTONE AUTO CARE FOR REPLACEMENT OF THE VALVE STEMS. THE TIRES HAD BEEN REPLACED ON THE VEHICLE IN NOVEMBER, 2007. ALTHOUGH THE REPAIR SHOPS DID NOT SAY WHY VALVE STEMS WOULD HAVE FAILED IN SUCH A SHORT TIME OF EACH OTHER, I WONDER IF THIS MAY BE PART OF THE SAFETY RECALL DONE FOR DEFECTIVE PARTS FROM DILL AIR CONTROLS. ALTHOUGH THE TIRES WERE PURCHASED AFTER THE DATE INDICATED COULD THERE STILL BE DEFECTIVE VALVE STEMS WHICH WERE STILL BEING USED ON TIRES? SEARS ONLY SAID THE VALVE STEM WAS NOT COVERED BY WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293911November 29, 2009
ELECTRICAL SYSTEM
SPEEDOMETER ON 2004 GMC ENVOY SLT QUIT WORKING. I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH GM VEHICLES, HOWEVER THEY HAVE NOT ISSUED A RECALL FOR IT. I FEEL THAT THIS COULD BE A HUGE SAFETY ISSUE AND THAT THEY ARE AWARE OF IT BUT CONTINUE TO IGNORE COMPLAINTS. KNOWING YOUR SPEED IS EXTREMELY IMPORTANT WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293926November 29, 2009
EXTERIOR LIGHTING
2004 GMC ENVOY SLE - FREQUENT RECURRING PROBLEM WITH HEADLIGHT FAILURE. HEADLIGHTS WILL TURN OFF WITHOUT NOTICE. CHECKED FUSES, CONNECTIONS AND WIRES. HAVE TAKEN TO LOCAL GMC DEALERSHIP (BECKON MASTON) FOR REPAIR HOWEVER DEALERSHIP UNABLE TO DIAGNOSE. VEHICLE IS COMPLETELY OEM, PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292722November 18, 2009
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED AN USED 2004 GMC ENVOY XL IN 2005 WITH WARRANTY. ABOUT A YEAR BEGAN EXPERIENCING PROBLEMS TOOK TO DEALER WAS TOLD ENGINE HAD TO BE REPLACED DUE TO HEAD BOLT BREAKING. AT THIS TIME I ONLY PAID MY DEDUCTIBLE AS IT WAS COVERED UNDER THE MANF WARRANTY. NOW 3 YEARS LATER, I BEGAN TO EXPERIENCE PROBLEMS. ENGINE LIGHT ONE TOOK TO MECHANIC (WARRANTY HAS EXPIRED) WAS TOLD ENGINE NEEDS TO BE REPLACED. SEEMS IT'S THE SAME PROBLEM IT HAD WITH PRIOR ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290971November 4, 2009
FUEL SYSTEM, OTHER
TOOK VEHICLE IN FOR INSPECTION AND CHECK ENGINE SOON LIGHT WAS ON. A CODE P0455 WAS FOUND WHICH MEANS A LARGE GAS LEAK. IT WAS DISCOVERED THAT THE GAS LEAK FROM THE GAS TANK SEAL WHERE THE FILLER NECK HOSE ATTACHES. REPAIR IS REPLACE FUEL TANK AS THE FILLER NECK IS BUILT INTO THE GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290239October 29, 2009
VEHICLE SPEED CONTROL
IN THE PROCESS OF MAKING A LEFT TURN, (DEAD END - NO ONCOMING TRAFFIC) THE VEHICLE FAILED TO GET UP TO SPEED AFTER DEPRESSING THE ACCELERATOR IN ORDER TO MAKE THE TURN. A WARNING LIGHT CAME ON THAT HAD NEVER BEEN SEEN BEFORE; IT WAS THE "REDUCED ENGINE POWER" LIGHT ALONG WITH THE "SERVICE ENGINE SOON" LIGHT. THE WAY WAS CLEAR TO PUT THE VEHICLE IN REVERSE AND BACK INTO A GAS STATION. A PRAYER WAS SAID BEFORE CONTINUING ON TO THE DESTINATION AT HAND WITH A TRIP TO THE DEALERSHIP IN THE AM. THE VEHICLE WAS TESTED AT THE DEALERSHIP WITH THE "FOUND CODE" P1680..GAS PEDAL SHORTING OUT. PEDAL WAS REPLACED, RETESTED, AND APPROVED WITHOUT A RECURRENCE OF THE CODE. TWO MONTHS HAVE PASSED WITHOUT A RECURRENCE SO FAR. THE TOTAL COST WAS $191.85. THANK GOD IT DIDN'T COST A LIFE! THE OLD PART IS AVAILABLE; TELEFLEX 15187573 G03302 2 360-133143 PASSED MADE IN MEXICO 400421 COULD NOT ALLOW THIS TO HAPPEN AGAIN OR TO OTHERS; REPAIRED IMMEDIATELY DUE TO DANGEROUS TO FATAL CONSEQUENCES IF TURNING LEFT IN FRONT OF AN ONCOMING SEMI. THIS COMPLAINT IS TO INFORM OTHERS OF A POTENTIALLY DANGEROUS SITUATION REGARDING THEIR GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289868October 26, 2009
ELECTRICAL SYSTEM
INSTRUMENT PANEL CLUSTER ISSUES. DRIVER 1 RESETS TO UNKNOWN DRIVER, ABS LIGHT, SEATBELT LIGHT, 4-WHEEL DRIVE, ETC. LIGHTS FLASH ON AND OFF, BATTERY GAGE FLUCTUATES, HEADLIGHTS AND INSTRUMENT PANEL LIGHTS FLICKER DIM TO BRIGHT. OCCURS WHILE DRIVING DOWN THE ROAD VERY SPORADIC. DIAGNOSTIC STATED FAULTY INSTRUMENT PANEL CLUSTER. ISSUE IF NOT FIXED, THE VEHICLE COULD STALL WHEN DRIVING AND LOSE POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289390October 22, 2009
ELECTRICAL SYSTEM
THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER SUDDENLY STOPPED WORKING. CONTACTED DEALER ABOUT ISSUE AND TOLD INSTRUMENT CLUSTER NEEDED TO BE REPAIRED. THE DEALER ALSO STATED THAT THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED THAT NUMEROUS PEOPLE WERE EXPERIENCING THE SAME FAILURE AND GM SEPT 2007 TSB 07187 INCLUDED ENVOY BUT LATEST REVISIONS B & C AT DEALERS DOES NOT INCLUDE ENVOY. THE VEHICLE HAS NOT YET BEEN REPAIRED; HOWEVER, THE CONTACT BELIEVES THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT AND A RECALL SHOULD BE ISSUED. THE VEHICLE HAS ONLY 20,000 MILES AND SEE THIS LACK OF GMC OWNING UP TO ITS ISSUE IS A HUGE SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289412October 22, 2009
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL
I PURCHASED A USED 2004 GMC ENVOY SLT, WITH AN EXTENDED WARRANTY FROM GRAND PRIX AUTO GROUP, HICKSVILLE, NY IN AUGUST 2008. SOON AFTER PURCHASING THE CAR IT STALLED WHILE WE WERE AT A RED LIGHT. IMMEDIATELY BROUGHT THE TRUCK BACK TO THE DEALER AND THEY SAID THEY FIXED IT, MAY I MENTION IT NEVER STOPPED STALLING. THEN THE SPEEDOMETER BROKE AGAIN. IT CONSTANTLY SAYS I'M TRAVELING 120 MILES AN HOUR. ONCE AGAIN, BROUGHT IT BACK TO THE DEALER, THEY TELL ME I NEED TO GO TO A GMC DEALER, I DO, THEY REPLACE THE INFORMATION CLUSTER AND SPEEDOMETER, HAD TO PAY A $ 300.00 DEDUCTIBLE. THIS WAS IN MARCH 2009. DRIVING THE OTHER DAY OCTOBER 2009 AND THE SPEEDOMETER ONCE AGAIN SAYS 120. GET PULLED OVER, GET A TICKET FOR A BROKEN SPEEDOMETER. THE OFFICER WAS AWARE I WAS NOT TRAVELING AT THAT SPEED, AND EVEN WHEN I TRIED TO EXPLAIN, WANTED TO HEAR NONE OF IT. SO NOW HERE I AM AGAIN, BROKEN SPEEDOMETER, ENGINE THAT STALLS OFTEN AND A SUMMONS TO BOOT. I NEED HELP AND I DON'T KNOW WHERE ELSE TO TURN THE DEALERSHIPS ARE OF NO HELP. JACQUELINE KING *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289289October 21, 2009
EXTERIOR LIGHTING
WINDSHIELD WIPERS WHEN TURNED, EVEN IF THE MIST OR WASH IS SELECTED WILL NOT TURN OFF WITHOUT SHUTTING THE VEHICLE OFF FOR APPROX. 15 MINUTES ALSO BOTH HEAD LOW BEAM HEAD LIGHTS WILL NOT TURN ON WITH OR WITHOUT THE SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286793October 8, 2009
AIR BAGS
WHILE TRAVELING DOWN I-95 AT APPX. 60MPH THE CAR IN FRONT OF ME STOPPED SHORT. I SLAMMED INTO THE BACK OF IT. MY AIRBAGS DID NOT DEPLOY, NOR DID ONSTAR CALL TO CHECK ON ME (SO MUCH FOR BELIEVING IN THOSE ADS!) THE ENTIRE FRONT END NEEDS TO BE REPLACED. FLUIDS WERE SPILLING FROM THE VEHICLE. 2 WITNESSES ARE CAPITOL HILL POLICE OFFICERS WHO WERE SHOCKED THAT THE AIRBAGS DID NOT DEPLOY. THE SEATBELT DID RESTRAIN ME CAUSING IRRITATION AT THAT SITE. MY BACK, NECK AND HEAD WERE ACHING. I WAS CHECKED OUT BY THE ER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10281403August 22, 2009
ELECTRICAL SYSTEM
SPEEDOMETER STUCK AT 54 MPH, REGARDLESS OF SPEED. MOVED TO 95 MPH AND STUCK THERE. MOVED TO 120 MPH AND STUCK THERE. MOVED BACK TO 95 MPH AND STUCK THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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