GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10349262August 13, 2010
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
2004 GMC ENVOY XUV DIES WHEN IN DRIVE AND STOPPED FOR STOP LIGHT, STOP SIGN, ETC. WHEN THE GAS IS APPLIED, THE CAR DIES AND I TIE UP TRAFFIC WHILE HAVING TO SHIFT TO PARK, RESTART THE ENGINE, AND THEN SHIFT TO DRIVE AND PROCEED THROUGH THE INTERSECTION. IT NEVER DIES WHILE DRIVING, ONLY AT A STOP. I HAVE HAD THIS CAR TO THE DEALER NUMEROUS TIMES AND, BECAUSE THERE IS NO "CODE" , THEY DON'T KNOW WHAT TO DO TO FIX IT. THE CAR ALSO HAS A GAS TANK THAT IS CRACKED AT THE NECK AND CAUSES THE CHECK ENGINE LIGHT TO BE ON ALL THE TIME. THE DEALERSHIP ASSURES ME THAT THIS IS NOT A SAFETY CONCERN NOR DOES THE GAS TANK CRACK HAVE ANYTHING TO DO WITH THE ENGINE DYING. THERE IS NO GAS LEAK BUT AIR DOES GET INTO THE TANK CAUSING THE LIGHT TO STAY ON. THE THROTTLE BODY HAS BEEN CLEANED AND THE ENTIRE EMISSION SYSTEM HAS ALSO BEEN CHECKED AND NO ONE CAN FIGURE OUT WHAT THE PROBLEM IS. DEALERSHIP ALSO SAYS THAT THE GAS TANK PROBLEM IS QUITE COMMON BUT THAT THERE IS NO RECALL..................WHY NOT?????? THE MAIN COMPUTER MODULE WAS REPLACED AND THIS HAS BEEN HAPPENING SINCE THEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348975August 12, 2010
ELECTRICAL SYSTEM
I HAVE A 2004 ENVOY SLE 4X4 AND I HAVE BEEN HAVE THE PROBLEM OF IT STALLING AND IT WON'T START DO TO IGNITION PROBLEM.I CALLED GM AND THEY SAID THAT PEOPLE HAVE TO CALL IN SO THEY COULD LOOK INTO THIS PROBLEM THAT US PEOPLE ARE HAVE WITH THE IGNITION AND STALLING AT LIGHTS OR JUST DRIVING AND WILL NOT START IN DRIVEWAY..PLEASE CALL IN 1-800-263-3777 AND TELL THEM THAT YOUR HAVE IGNITION PROBLEMS ALSO,THIS IS THE ONLY WAY THAT WE CAN GET SOMETHING DONE SO PLEASE CALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347067August 3, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2004 GMC ENVOY 4.2 LITER ENGINE - DEFECTIVE EXHAUST MANIFOLD. NOTICED CASTING CRACK AT 81,000 MILES REPLACED COMPLETE MANIFOLD, 02 SENSOR, GASKETS AT 89,000 MILES. ACCORDING TO DEALER NO RECALL OR EXTENDED WARRANTY ON THIS PART THAT MANY OTHERS HAVE HAD CRACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346530July 31, 2010
VISIBILITY:REAR WINDOW WIPER/WASHER
AFTER STORING CARGO IN THE REAR OF MY 2004 GMC ENVOY XL, I REACHED FOR THE HANDLE ON THE TAILGATE TO CLOSE IT AND ONCE I STARTED TO PULL DOWN AN INCH OR TWO THE ENTIRE REAR WINDOW SHATTERED. THERE WAS NO WARNING OR CRACKS OR DAMAGE IN THE GLASS PRIOR TO THE INCIDENT. I WAS COVERED IN A SHOWER OF GLASS AND SHARDS WERE IN THE CAR, ON THE GROUND AND IN MY SKIN. I HAVE OWNED THE VEHICLE APPROX THREE YEARS AND IT CURRENTLY HAS 88K MI ON IT. THE ENTIRE REAR WINDOW NEEDS TO BE REPLACED. BASED ON MY RESEARCH I FEAR THIS MAY HAPPEN AGAIN WHICH WOULD BE HAZARDOUS TO ANYONE IN THE VICINITY. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10345922July 28, 2010
ELECTRICAL SYSTEM
THE SPEEDOMETER DOES NOT REGISTER THE CORRECT SPEED. THIS HAS BEEN HAPPENING FOR OVER A YEAR AND IT IS PRETTY CONSISTENT. CALLED GMC AND WAS TOLD IT WOULD BE FIXED FOR FREE BUT WHEN I WENT TO DEALERSHIP THEY SAID NO. I STILL HAVE THE PROBLEM AND BELIEVE IT SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344471July 21, 2010
EXTERIOR LIGHTING
2004 ENVOY: REAR BRAKE LIGHTS AND PARKING LIGHTS HAVE FAILED FREQUENTLY AND NEEDED REPLACEMENT 6 TIMES IN 6 MONTHS. BRAKE LIGHT FAILURE IS A SAFETY HAZARD. IT MAY RESULT IN AN ACCIDENT. I SAW A RECALL ON NHTSA WEBSITE ABOUT THIS PROBLEM. TOOK CAR AND NHTSA PAPERWORK TO GM DEALER . DEALER SAID RECALL WAS FOR VEHICLES BEFORE AND AFTER MINE. THIS CONFLICTS WITH NHTSA CAMPAIGN NUMBER #04V527000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343796July 18, 2010
ELECTRICAL SYSTEM
IN DECEMBER 2009 MY 2004 ENVOY XL'S TACHOMETER WENT OFF LINE. IT STARTS AT ABOUT THE 3 O'CLOCK POSITION. THEN A MONTH LATER THE ODOMETER STUCK AT ABOUT 40 MILES PER HOUR EVEN THOUGH I WAS STOPPED OR OBVIOUSLY DOING OVER 40. WHEN THE VEHICLE IS TURNED OFF AND RESTARTED IT CORRECTED ITSELF BUT WAS ERRATIC AND WOULD TICK ITS WAY UP TO ABOUT 40-50MPH THEN WOULD STOP GOING UP. THIS HAS BEEN AN ONGOING PROBLEM WITH MANY 2004 ENVOYS. THE DEALER SAID IT WAS A INSTRUMENT PANEL PROBLEM AND THAT THEY WOULD HAVE TO REPLACE IT AT A COST OF AROUND $500.00 THIS IS A SERIOUS SAFETY PROBLEM. WHEN REDUCING SPEED TO ACCOMMODATE A CURVE THAT RECOMMENDS A REDUCED SPEED I CAN NOT TELL WHAT MY ACTUAL SPEED IS TO SAFELY MAKE THE CURVE. SPEED LIMITS ARE POSTED FOR SAFETY REASONS AND IF WE CANT TELL HOW FAST WE ARE GOING DO TO A FAULTY INSTRUMENT PANELS IT PUTS PEOPLE IN DANGER. DEALERS AND GMC SEEM TO KNOW ABOUT IT AND HAVE NOT YET RECALLED THE VEHICLES TO CORRECT THE SAFETY PROBLEM NOT TO MENTION THAT $500.00 IS A LOT OF MONEY FOR MOST PEOPLE TO HAVE TO PAY FOR A SAFETY PROBLEM THAT THE MANUFACTURE SHOULD BE FIXING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343704July 17, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, INTERIOR LIGHTING, VEHICLE SPEED CONTROL, VISIBILITY
MY SPEEDOMETER HAS STOPPED WORKING. THE GAS GAUGE SAYS EMPTY WHEN I HAVE JUST FUELED THE CAR TO FULL. THE CAR WILL SURGE FORWARD WHEN I AM BACKING OUT OF THE DRIVE WAY AND PUTTING CAR IN DRIVE. I HAVE TO IMMEDIATELY PRESS ON THE BRAKE AND RETURN THE CAR TO NEUTRAL POSITION TO STOP FROM RUNNING INTO PARKED CARS OR THE CURB. TONIGHT WE WERE LEAVING THE PARK AND BOTH HEADLIGHTS ( LOW BEAM) ARE NOT WORKING. ALL OTHER LIGHTS AND FLASHERS ON THE CAR WORK. THE INTERIOR LIGHT ON THE LEFT HALF OF THE A/C CONTROLLER DOES NOT WORK.THE MOTOR IN THE REAR WINDOW WENT OUT. THE DEALERSHIP CHARGED ME $ 1000 TO REPLACE THE MOTOR AND THEN THEY ADVISED ME THAT THE MIDDLE WINDOW MOTOR WAS BAD AND THAT WOULD BE AN ADDITIONAL $600 TO REPAIR. I ONLY COULD AFFORD THE BACK WINDOW MOTOR. THIS CAR IS MY ONLY MODE OF TRANSPORTATION AND I CANNOT BELIEVE THAT GM HAS NPT PLACED A RECALL ON ALL OF THESE ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343594July 16, 2010
ELECTRICAL SYSTEM
THE SPEEDOMETER ON THE 2004 GMC ENVOY IS INOPERATIVE AND IS STUCK IN THE 120 MPH POSITION. FOR ABOUT ONE MONTH BEFORE, THE NEEDLE WAS VERY ERRATIC AND JUMPED AROUND, SOMETIMES FROM 10 MPH TO UP TO 30 MPH. DURING THE ERRATIC PHASE, I TOOK THE VEHICLE TO THE DEALER AND THEY SAID THEY DID NOT NOTICE A PROBLEM. I HAVE NOT TAKEN ANY STEPS TO FIX IT NOW THAT IT IS STUCK AT 120 MPH BECAUSE THE VEHICLE IS OUT OF WARRANTY AND THE DEALERSHIP WILL NOT COVER THE COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342609July 12, 2010
LATCHES/LOCKS/LINKAGES, EQUIPMENT, STRUCTURE:BODY:TAILGATE, VISIBILITY, ELECTRICAL SYSTEM
WE HAVE A 2004, GMC ENVOY XUV, WHICH WE PURCHASE BRAND NEW IN 2004. SINCE LAST YEAR WINTER, I NOTICED THAT MY SPEEDOMETER WOULD GET STUCK AND RUN ERRATICALLY, WHICH I THOUGHT AT THE TIME WAS DUE TO THE COLD. OCCASIONALLY TOO, WE'D COME TO THE GARAGE TO FIND THE REAR WINDOW OPEN AND THE TAILGATE UNABLE TO OPEN. DURING THOSE TIMES, WE WERE ABLE TO BRING THE WINDOW BACK UP WITH THE BUTTON INSIDE THE VEHICLE, AS WELL AS UNLOCK THE TAILGATE BY LOCKING AND UNLOCKING THE DOORS WITH THE REMOTE. ALSO, THE TRUCK WOULD STALL DURING DRIVING, ESPECIALLY AT TURNS, BUT WOULD START AGAIN. JUST LAST WEEK, MY WIFE WAS JUST ABOUT TO LEAVE HOME LAST WEEK, WHEN SHE NOTICED THE REAR TAILGATE WINDOW HAD GONE DOWN BY ITSELF AS USUAL; FOLLOWING WHICH ALL ELECTRONIC EFFORTS TO BRING IT UP FAILED, AND THE TAILGATE OR ROOF WOULDN'T OPEN AS WELL. THEN, WE HEARD SOME HUMMING INSIDE THE TAILGATE. MY WIFE LEFT HOME ONLY TO HAVE THE TRUCK'S BATTERY FAIL AT THE LOCAL MALL. SINCE THEN, THE INSTRUMENT CLUSTER HAS ALSO CONTINUOUSLY GONE HAYWIRE, WITH THE SPEEDOMETER READING ERRATICALLY AS WELL AS THE OIL PRESSURE GAUGE. THE DEALERSHIP SAYS THERE ARE NO RECALLS REGARDING ANY OF THESE MANUFACTURING DEFECTS, AND MY RESEARCH INDICATES THESE ARE PROBLEMS MOST GMC ENVOY XUV OWNERS ARE EXPERIENCING, WITHOUT RECOURSE OF HAVING IT FIXED BY GM AT NO CHARGE. NOW, WE KNOW WHY THEY HAVE LOST THE MARKET SHARE TO JAPAN VEHICLES, BECAUSE OUR NEXT VEHICLE WILL NEVER BE A GM, UNLESS ALL THESE PROBLEMS ARE RECALLED AND FIXED. WE'LL ALSO ENSURE TO MOUNT A LACK-OF-CONFIDENCE CAMPAIGN AGAINST GM VEHICLES WITH EVERYONE WE KNOW, IF NOTHING IS DONE ABOUT ASAP BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342648July 12, 2010
ELECTRICAL SYSTEM
1. 2004 GMC ENVOY INSTRUMENT CLUSTER PANEL INTERMITTENTLY MALFUNCTIONING ON AND OFF. 2. ONGOING SINCE OCTOBER 2008. ALL GAUGES IN THE INSTRUMENT PANEL WILL SUDDENLY STOP/START FUNCTIONING FOR VARYING LENGTHS OF TIME. THE CONSEQUENCE IS THAT THE DRIVER IS UNABLE TO DETERMINE DRIVING SPEED, GAS FUEL LEVEL, AND BATTERY STATUS LEADING TO OBVIOUS AND POTENTIALLY SERIOUS SAFETY CONCERNS. 3. OWNER CURRENTLY SEEKING FINANCIAL RELIEF FROM GMC AND US GOVERNMENT FOR RECALL TO HAVE FAULTY INSTRUMENT PANEL REPLACED AT NO COST TO CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341450July 5, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 GMC ENVOY XL SPEEDOMETER AND TACHOMETER NO LONGER FUNCTION.... THIS HAPPEN ABOUT 1 YEAR AGO AND IT CONTINUES TO THIS DAY... I AM READING ONLINE THAT THERE ARE OTHER SIMILAR ISSUES WITH THE INSTRUMENT PANEL. IN MY OPINION THIS IS WITHOUT A DOUBT A SAFETY RELATED ISSUE.... I SHOULD BE TRAVELING 35 MILES AN HOUR AND THE CAR REGISTERS 75 MPH. ITS NEVER CORRECT AND THE TACH JUST STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341050July 1, 2010
ELECTRICAL SYSTEM
WHILE DRIVING INTERSTATE 80 IN NEBRASKA DURING THE MONTH OF DECEMBER 2009, THE SPEEDOMETER ON MY 2004 GMC ENVOY GOT STUCK ON 70 MPH. I HAD NO IDEA HOW FAST I WAS GOING AND IT WAS VERY DANGEROUS DRIVING WHILE NOT KNOWING HOW FAST I WAS GOING IN CONSTRUCTION ZONES AND THE ROADS WERE VERY SNOW AND ICE PACKED. SINCE DECEMBER, I HAVE PURCHASED A GPS WITH A SPEEDOMETER. I DO NOT WANT TO PAY TO GET THIS FIXED BECAUSE I FEEL THIS IS A SAFETY ISSUE AND GM SHOULD ISSUE A RECALL. THERE ARE TIMES THE SPEEDOMETER WILL WORK, THEN FOR NO APPARENT REASON WHILE DRIVING DOWN THE HIGHWAY IT WILL GET STUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340836June 30, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE REAR HATCH OPENS BY ITSELF WITHOUT WARNING. ON JUNE 3, 2008 THE CONTACT HAD THE REAR END GATE CONTROLLER, THE LOWER END GATE HATCH ACCELERATOR AND THE LEFT UPPER HATCH ACCELERATOR REPAIRED, AND THE FAILURE HAD RETURNED. THE DEALER STATED THAT THE PARTS HAD BROKEN AGAIN. THE CONTACT FEELS THIS IS A SAFETY ISSUE BECAUSE ITEMS FALL OUT OF THE VEHICLE ON THE HIGHWAY WHEN THE HATCH OPENS. THE FAILURE MILEAGE 50 AND THE FAILURE 72000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340536June 28, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I HEARD A CLICKING NOISE FROM UNDER THE HOOD AND AFTER PULLING OFF THE COVER PLATE FOR THE ENGINE EXHAUST MANIFOLD I SAW THE MANIFOLD WAS CRACKED. AT IDLE SPEED FUMES GET INSIDE VEHICLE. REPAIR HAS NOT BEEN MADE SO OLD PART IS AVAILABLE. UPON RESEARCH ON THE INTERNET THERE ARE NUMEROUS OTHER COMPLAINTS OF THIS PROBLEM. I SENT AN E-MAIL TO GM AND SOMEONE CALLED AND SAID THEY NEED MORE PEOPLE TO REPORT IT TO GET SOMETHING DONE. I BELIEVE IT IS A SAFETY ISSUE BECAUSE OF THE FUMES AND POSSIBLE FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339577June 22, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER SAYS I AM GOING 70 - 110 WHEN I AM DRIVING 30 ISH AND SOMETIMES GOES TO ZERO. WHEN I AM STOPPED, IT WILL SHOW THAT I AM GOING SPEEDS (VARIOUS). MY LIGHTS ON DASHBOARD DIMS ONCE IN AWHILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339384June 21, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE TRAVELING AT 45 MPH, THE SPEEDOMETER FAILED AND WOULD NOT READ THE CONTACT'S TRAVELED SPEED. THE VEHICLE WAS NOT DIAGNOSED AND THERE WERE NO PRIOR WARNINGS. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336807June 17, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOOR LATCHES FAILED. NEITHER OF THE DOORS WOULD OPEN AND WHEN THE CONTACT WAS ABLE TO OPEN THE DOORS, THEY WOULD NOT REMAIN CLOSED. THE DEALER ADVISED THE LATCHES WERE CHIPPING AND THE FAILURE WAS THE SAME AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 05V494000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH). THE VEHICLE HAD NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335768June 11, 2010
FUEL SYSTEM, GASOLINE
2004 ENVOY GMC XL HAVING THE PO442 CODE COME UP WITH SIGNS OF GAS LEAKING, SMELLS LIKE GAS AND EVAP SYSTEM SEEMS TO NOT BE WORKING. THE GMC DIAGNOSTIC COMES UP WITH EVAP SMALL LEAK DETECTED. VERY SIMILAR TO THE PROBLEMS ON THE 2002-2003 ENVOY XL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335846June 11, 2010
ELECTRICAL SYSTEM
INSTRUMENT PANEL CLUSTER ISSUES IN 2004 GMC ENVOY,. HEADLIGHTS AND INSTRUMENT PANEL LIGHTS FLICKER DIM TO BRIGHT. OCCURS WHILE DRIVING DOWN THE ROAD VERY SPORADIC. DIAGNOSTIC STATED FAULTY INSTRUMENT PANEL CLUSTER. ISSUE IF NOT FIXED, THE VEHICLE COULD STALL WHEN DRIVING AND LOSE POWER. MINE HAS STARTED LOOSING POWER AND STALLING. FAULTY SPEEDOMETER INACCURATE, WILL GO PAST 120MPH OR STAY ON ZERO, WHY NO RECALL ON THESE ITEMS GM IS AWARE OF THIS BUT AS OF TODAY NO ACTION HAS BEEN TAKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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