GMC Envoy Complaints (2002)

567 consumer complaints on file.

#10101068November 16, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 20 MPH CONSUMER'S VEHICLE COLLIDED WITH THE VEHICLE IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER TO SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10101375November 9, 2004
CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT
ONE OF THE SEATS LATCH HOOKS WAS SEWN ON UPSIDE DOWN. *NM COSCO ALPHA OMEGA (MODEL#22155HMR) *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098370November 6, 2004
ENGINE AND ENGINE COOLING, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
FAILURE OF ENGINE COOLING SYSTEM AND FOUR WHEEL DRIVE SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099326November 3, 2004
AIR BAGS:FRONTAL
AFTER BEING STRUCK HEAD ON BY A SEMI TRAILER AT 40 MPH AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10099287November 3, 2004
AIR BAGS:FRONTAL
WHEN CONSUMER'S VEHICLE WAS HIT IN THE FRONT AND REAR AT 40 MPH THE FRONT AIR BAGS DID NOT DEPLOY. CONSUMER AN DPASSENGER SUSTAINED INJURIES. VEHICLE WAS TOWED. THEN, DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10096269October 23, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS
TAILLIGHT BULB HOLDER IS FAILING. HAVE BEEN THROUGH THREE. WHEN A PARTS MAN AT KELLY CHEVROLET WAS ASKED ABOUT THIS, HIS RESPONSE WAS BUY THEM IN BULK????? CALLED GMC CUSTOMER SERVICE. WAS TOLD I WOULD HAVE TO PAY FOR A DIAGNOSIS(FILE # 1-270417936) I NOTICE ALOT OF ENVOYS ON THE ROAD WITH BRAKELIGHTS OUT. I THINK IT WARRANTS A REDESIGN AND RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092809October 15, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CRUISE CONTROL WAS SET TO 55 MPH VEHICLE LURCHED FORWARD AND THEN ROLLED OVER. THE CONSUMER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED. THE DEALERSHIP WILL BE NOTIFIED. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10093862October 9, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AFTER READING THE FOLLOWING ARTICLE, I CHECK AND MY REAR BREAK LIGHT BULB DRIVER SIDE WAS BURNED OUT. PLEASE, MOVE FORWARD WITH THIS RECALL!! I HAVE A 2002 ENVOY SLT THAT IS AT 40K MILES. ALSO, MY REAR DRIVER'S SIDE ELECTRIC WINDOW MECHANISM UNEXPECTEDLY BROKE. SOME CABLE INSIDE. THE DEALER WANTS TO CHARGE $500 TO REPLACE THE WHOLE ASSEMBLY. CAN YOU SAY HIGHWAY ROBBERY? LIKE MILEAGE HAS ANYTHING TO DO WITH WINDOW USAGE. HTTP://AP.TBO.COM/AP/BREAKING/MGBHYYS0SXD.HTML. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091424September 7, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING AT A LOW SPEED AND TURNING TO THE LEFT, THE FOUR WHEEL DRIVE ENGAGED. THE DEALERSHIP REPLACED THE SELECTOR SWITCH TWICE FOR THE FOUR WHEEL DRIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090571September 7, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I PURCHASED MY GMC ENVOY WITH 17,000 MILES A YEAR AND A HALF AGO. SINCE PURCHASE, MY RADIO HAS HAD TO BE REPLACED TWICE BECAUSE THE CD PLAYER STOPS WORKING. SINCE THE LAST TIME IT WAS REPLACED WHICH WAS ABOUT 6 MONTHS AGO:MY CD PLAYER HAS STOPPED WORKING AGAIN. THE DELAER SAYS THAT SINCE MY VEHICLE IS OUT OF WARRANTY, I WILL HAVE TO BUY A NEW RADIO. I DO NOT UNDERSTAND THIS CONCEPT BECAUSE THE RADIO HAS A YEAR WARRANTY ON IT. THIS IS RIDCULOUS BECAUSE THIS WILL BE THE THIRD RADIO AND THE CAR ONLY HAS 45,000 MILES. AM I GOING TO HAVE TO REPLACE MY RADIO EVERY 15,000 MILES? THE TYPE OF RADIO THAT I HAVE IS A BOSE 6 DISC IN-DASH CD RADIO. CAN YOU PLEASE HELP ME? I HAVE HAD SO MANY PROBLEMS WITH MY DEALERSHIP AND THIS VEHICLE THAT I WILL NEVER BUY ANOTHER ONE. I NEED SOME PROFESSIONAL ADVICE. THANKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090349September 3, 2004
SEAT BELTS:REAR/OTHER
THE LEFT REAR SEAT BELT TIGHTENED ON THE CHILD, IT WOULD NOT RELEASE, IT KEPT SQUEEZING HER. FINALLY, AFTER NOT BEING ABLE TO RELEASE THE CHILD, THE SEAT BELT WAS CUT OFF. THE CHILD SUSTAINED BRUISES.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10090341September 2, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE APPLYING THE BRAKES PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088637August 26, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE OF MY 2002 GMC ENVOY HAS STALLED TWICE IN THE LAST MONTH WHILE I WAS DRIVING THE VEHICLE, BOTH TIME JEOPARDIZING MY SAFETY. THE FIRST STALLED HAPPENED WHILE I WAS MAKING A LEFT TURN AT NIGHT. IT STALLED AND STOPPED WHILE I WAS IN THE ONCOMING LANE ON A BEND WHERE TRAFFIC SPEED IN 75 MPH. LUCKILY NO ONCOMING TRAFFIC CAME BEFORE I PUSHED THE CAR OFF THE ROAD. THE ENGINE FINALLY STARTED AFTER ABOUT 10 IGNITION ATTEMPTS. THE SECOND STALL HAPPENED ON THE FREEWAY WHILE I WAS DRIVE AT 65 MPH. THE ENGINE JUST SHUT DOWN. I STEERED TO THE SIDE OF THE ROAD. THE ENGINE STARTED AFTER I LET IT REST A MINUTE. 'VE TOOK THE CAR TO A GMC SHOP AFTER EACH STALL. THE FIRST DEALER TOLD ME THEY COULDN'T FIND ANYTHING, THAT IT WAS PROBABLY BAD GAS. THE SECOND DEALER SAID THEY COULDN'T DUPLICATE THE SITUATION SO THEY CAN'T DIAGNOSE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088529August 25, 2004
ENGINE AND ENGINE COOLING:ENGINE
DRIVING ON THE INTERSTATE AT 70 MILES PER HOUR, WITHOUT WARNING THE ENGINE STALLED. NO CRANK AND THE CAR WOULD NOT RESTART. PANEL LIGHTS OPERATIONAL, ABS AND EMERGENCY BRAKE WARNING LIGHTS ILLUMINATED. CAR IS CURRENTLY AT DEALERSHIP AWAITING REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075683August 20, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 30 MPH, THE CONSUMER WAS INVOLVED IN AN EIGHT VEHICLE PILE UP. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. AS A RESULT, THE DRIVER SUSTAINED SEVERE BACK AND LEG INJURIES. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10082180August 12, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE HAS BEEN CONCERNED ABOUT THE FACTED THAT BOTH REAR DOORS HAVE INTERMITTENTLY FLEW OPEN ON DIFFERENT OCCASIONS WHEN MAKING A TURN, EVEN WHEN THE CHILD PROOF LOCK WAS ACTIVATED. VEHICLE WAS TAKEN TO THE DEALER AND BOTH DOORS WERE CORRECTED. *LA *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10086525August 10, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
I WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH PULLING A 3000 LB. BOAT AND TRAILER. I FELT SOMETHING CHANGE IN THE FRONT END AS THOUGH THE ALIGNMENT CHANGED AS I WAS DRIVING. I EXITED THE HIGHWAY, AND AFTER APPLYING THE BRAKES A VERY LOUD POP CAME FROM THE LEFT FRONT WHEEL WELL. UPON INVESTIGATION I FOUND THAT THE UPPER BALL JOINT HAD COMPLETELY SEPARTATED FROM THE UPPER CONTROL ARM. THIS APPARENTLY OCCURRED AFTER THE BOLT THAT SECURES THE BALL JOINT IN THE UPPER CONTROL ARM EITHER SHEARED, FELL OUT, OR WAS NEVER THERE BEFORE THE INCIDENT. THERE WAS LITTLE TO NO DAMAGE, AND THE VEHICLE IS CURRENTLY AT THE DEALER AWAITING PARTS. MORE SPECIFICALLY, I WAS TOLD THAT THEY ARE REPLACING THE UPPER CONTROL ARM AND UPPER BALL JOINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081882July 13, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE SUDDENLY ACCELERATED UNCONTROLLABLY. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND IT HIT A GUARD RAIL, FLIPPED OVER SIX TIMES, AND LANDED UPRIGHT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED NECK AND BACK INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. VEHICLE WAS TOTALED OUT BY THE INSURANCE COMPANY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10081732July 12, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR PASSENGER SIDE DOOR WAS DEFECTIVE AND WAS REPLACED AT LEAST 3 TIMES. SINCE THE LAST REPAIR THE DOOR LOCK WAS DEFECTIVE AGAIN. CONSUMER TOOK THE VEHICLE BACK TO THE DEALER FOR THE SAME REPAIR. CURRENTLY, PASSENGER'S REAR DOOR WAS DEFECTIVE AS WELL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081744July 12, 2004
ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM SHUT DOWN WHILE DRIVING 45 MPH ON THE HIGHWAY. THERE WAS NO WARNING. CONSUMER CALLED FOR A TOW TRUCK SO THAT THE VEHICLE COULD BE INSPECTED. THE ENTIRE ELECTRICAL SYSTEM HAD TO BE REPLACED AND UPDATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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