GMC Envoy Complaints (2002)

567 consumer complaints on file.

#10112018February 23, 2005
EXTERIOR LIGHTING:TAIL LIGHTS
REFERENCE RECALL 04087 - I HAVE BEEN TRYING TO GET MY 2002 ENVOY GMC RECALL SINCE DECEMBER. ALL I GET IS THE PARTS ARE BACK ORDERED AND TO CALL BACK. NOW I GET A NOTICE FROM GMC THAT I HAVE NOT HAD THIS COMPLETED. TO DATE I HAVE CALLED 3 TIMES WITH NO RESULT. STILL BACK ORDER PARTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110522February 14, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WATER PUMP FAILURE AT 47000 MILES ON A 2002 GMC ENVOY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109380January 31, 2005
VISIBILITY:REAR WINDOW WIPER/WASHER
WHILE THE VEHICLE WAS PARKED DRIVER HEARD A LOUD KNOCKING NOISE. CONSUMER INSPECTED THE VEHICLE, AND NOTICED THAT THE REAR WINDOW BROKE ON ITS OWN. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WINDOW NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127956January 27, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2002 GMC ENVOY HAS DEFECTIVE BRAKE ROTORS.***NO ANSWER REQUIRED***. *MR THE BRAKE ROTORS WERE CRACKING AT THE EDGES AND IN DANGER OF CRACKING. THE CONSUMER WROTE TO THE MANUFACTURER BUT HASN'T RECEIVED A RESPONSE. THE CONSUMER BELIEVES THERE IS A DEFECT IN THE STEEL USED TO PRODUCE THE ROTORS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106548January 18, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE
WHEN DRIVING THE BACK HATCH MAKES A POPPING NOISE AND REAR HATCH OPENS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106298January 14, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
MY VEHICLE IS A 2002 GMC ENVOY. I HAVE HAD 3 INCIDENTS WITH THE 4 WHEEL DRIVE SYSTEM IN THIS VEHICLE SINCE DECEMBER 2003. THE NEWEST FEATURE WITH THESE VEHICLES, AS WITH THE CHEVEROLET TRAILBLAZERS IS THE AUTOMATIC 4 WHEEL DRIVE SYSTEM. THIS SYSTEM ALLOWS THE DRIVER TO PUT THIS LEVER IN AND THE VEHICLE WILL BE IN 2 WHEEL DRIVE AND WILL SWITCH TO 4 WHEEL DRIVE WHEN ROAD CONDITIONS ARE A NECESSITY FOR 4 WHEEL DRIVE. MY VEHICLE'S 4 WHEEL DRIVE SYSTEM BROKE IN DECEMBER 2003. IT WAS REPORTED TO ME FROM ALASKA SALES AND SERVICE WHO REPAIRED THE VEHICLE THAT THE FRONT DIFFERENTIAL HAD TO BE REPLACED DUE TO THE 4 WHEEL DRIVE SYSTEM. THEN THERE WAS A LEAK OF SOME FLUID UNDER THE VEHICLE NOTICED APRIL THROUGH MAY 2004. THE VEHICLE WAS IN THE SHOP AT ALASKA SALES/SERVICE AGAIN AND A TRANSFER CASE WAS REPLACED IN THE VEHICLE. COME WINTER IN 2004, MY 4 WHEEL DRIVE NEEDED TO BE USED AGAIN DUE TO WEATHER IN ALASKA. MY VEHICLE WAS IN FOR A MAJOR CHECKUP ON DEC 14TH, 2004 AND I WAS TOLD THE 4 WHEEL DRIVE SYSTEM WAS IN GOOD SHAPE. I HAD THE VEHICLE BACK IN THE SHOP WITHIN 2 WEEKS FOR A LOUD NOISE IN THE 4 WHEEL SYSTEM. AGAIN THE VEHICLE WAS IN THE SHOP AND ANOTHER TRANSFER CASE WAS REPLACED. MY MAJOR COMPLAINT TO THE FEDERAL CONSUMER COMPLAINT SYSTEM IS THAT THIS VEHICLE IS A 2002, AND THIS VEHICLE HAS BEEN IN THE SHOP FOR THE SAME PROBLEM MORE THAN 3 TIMES UNDER THE 3 YEAR NEW CAR WARRANTY. I FEEL THAT THE GENERAL MOTORS CORPORATION SHOULD BUY THIS VEHICLE BACK OR PURCHASE A NEW VEHICLE FOR ME DUE TO THE PROBLEMS I HAVE HAD TO ENDURE. I AM IN THE PROCESS OF FINDING A LAWYER IN ALASKA THAT WILL SUPPORT THE AUTOMOBILE LEMON LAW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106987January 7, 2005
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TRANSFER CASE( 4-WHEEL DRIVE) WASN'T ENGAGING. VEHICLE WAS INSPECTED BY A DEALERSHIP, WHO INDICATED THAT THE TRANSFER CASE SHIFT CONTROL MODULE WAS DEFECTIVE, AND NEEDED TO BE REPLACED. THEY ALSO INDICATED THAT THE PART HAD TO BE ORDERED. A WEEK LATER WHEN THE CONSUMER CONTACTED THE DEALERSHIP TO INQUIRE ABOUT WHEN THE PART WILL ARRIVE THEY WERE INFORMED NOT UNTIL MARCH DUE TO THE PART BEING BEING RE DESIGNED. THE PART # WAS 12590220.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103144January 6, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES
MIRRORS WILL NOT STAY IN POSITION ,AND THAT MAKES IT HARD TO DRIVE IN TRAFFIC. DEALER HAS REPLACED SEVERAL PARTS. HOWEVER, THE MIRRORS ARE STILL DEFECTIVE.*AK THE CONSUMER STATED THAT THE MIRRORS MUST BE RESET EVERY TIME THE VEHICLE IS STARTED. THE VEHICLE WAS IN AN ACCIDENT DUE TO THE MIRROR DEFECT WHILE DRIVING AT NIGHT. THE CONSUMER WOULD LIKE THE MIRROR PROBLEM ADDRESSED. *TC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10101804January 5, 2005
FUEL SYSTEM, GASOLINE
CHECK ENGINE LIGHT TURNED ON. TAKEN VEHICLE TO THE DEALER AND FOUND THAT THERE WAS A LEAK AT THE FILLER PIPE AND FUEL TANK WHICH ALLOWED FUEL AND VAPORS TO ESCAPE. DEALER WILL REPAIR FOR $900.00. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105596December 30, 2004
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
COMPUTER THAT ACTIVATES THE FOUR WHEEL DRIVE IS INOPERABLE. IT GOES INTO SLEEP MODE AND CONSUMER DOESN'T KNOW THAT HE IS IN 4-WHEEL DRIVE. CONSUMER CONTACTED THE DEALER, WHO UPDATED THE COMPUTER. IT SEEMS TO BE FINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105334December 27, 2004
EXTERIOR LIGHTING:HEADLIGHTS, VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING 73 MPH WITH CRUISE CONTROL ON HEADLIGHTS WILL SHUT OFF. CONSUMER WAS ABLE TO RESTART THE VEHICLE AND CORRECTED THE PROBLEM. DEALERSHIP WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109431December 23, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE 2002 GMC ENVOY ELECTRONIC OPERATION OF SIDE VIEW MIRRORS DOES NOT WORK CONSISTENTLY. *BF THE MIRRORS WOULD REPOSITION THEMSELVES RANDOMLY WHILE THE VEHICLE WAS IN MOTION. GMC HAD SERVICED THE VEHICLE NUMEROUS TIMES, ALTHOUGH THE COMPUTER HAD BEEN UPGRADED, THE MIRROR MOTORS HAVE BEEN REPLACED MORE THAN ONCE AND THE MIRRORS HAVE BEEN RESET SEVERAL TIMES UNDER WARRANTY, BUT THE PROBLEM CONTINUED. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104387December 23, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN STARTING THE TRUCK THERE IS A VERY NOTICEABLE TICKING SOUND COMING FROM THE FRONT OF THE ENGINE. THE TICKING WILL CONTINUE UNTIL THE VEHICLE WARMS OR FOR A MAX. OF 3-5 MIN. ACCELERATING THE ENGINE WILL NOT STOP THE TICKING. INQUIRIES REVEALED OTHER ENVOY OWNERS ARE EXPERIENCING THE SAME PROBLEM. WHAT IS THE CAUSING THE PROBLEM. REPLY NEEDED AS SOON AS POSSIBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104309December 22, 2004
ENGINE AND ENGINE COOLING:ENGINE
DRIVING ON ROAD AND HEARD LOUD CLATTERING NOISE AND THEN ENGINE DIED. LOST ALL POWER! BROUGHT TO DEALER BY FLATBED AND FOUND CAMSHAFT BROKE OFF DUE TO LOSS OF OIL. DEALER IS SUPPOSEDLY FIXING PROBLEM. 35,000 MILES ON IT. JUST BOUGHT IN MARCH OF 04. WE THINK IT IS ENGINE DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104271December 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I NOTICED THE BRAKES PULSING BADLY ON MY 2002 GMC ENVOY AT 27,000 MILES. THE DEALERSHIP STATED THAT BRAKES ARE COVERED UP TO 21,000 MILES AND ROTORS COVERED TO 24,000. ALL 4 ROTORS AND BRAKE PADS HAD TO BE REPLACED AT MY EXPENSE. I GUESS THAT I SHOULDN'T HAVE ASSUMED THAT A WARRANTY OF 3 YEARS OR 36,000 MILES MEANT THAT EVERYTHING WAS COVERED. HOW CONVENIENT IT IS FOR THE WARRANTY COVERAGE ON BRAKES AND ROTORS EXPIRES PRIOR TO THE 3 YEAR 36,000 MILE WARRANTY. THAT TELLS ME THAT GM KNOWS WHEN THE CHEAPER PARTS THEY ARE USING ARE GOING TO FAIL. THE 3 YEAR 36,000 WARRANTY IS VERY MISLEADING. IN MY 27 YEARS OF DRIVING, I'VE NEVER SEEN ROTOR AND BRAKE PAD FAILURE AT 27,000 MILES. GOOD BRAKE PARTS ARE VITAL IN THE SAFETY OF A VEHICLE, I DON'T UNDERSTAND HOW THEY ARE ALLOWED TO USE INFERIOR MATERIALS. THANK GOD MY PREGNANT WIFE DIDN'T HAVE AND ACCIDENT WHILE DRIVING THIS VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102267December 7, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
EXTERIOR POWER REAR VIEW MIRRORS WILL NOT STAY IN SAME POSITION. THE MIRRORS ARE TO AUTOMATICALLY MOVE INTO PROPER POSITION WHEN THE KEY FOB IS DEPRESSED. MAJORITY OF THE TIME THE MIRRORS STOP IN THE WRONG POSITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102002December 2, 2004
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
RECALL 04V289000 CONCERNING ELECTRONICALLY CONTROLLED AIR SUSPENSION. VEHICLE EXPERIENCED ENGINE STALLING AT LOW SPEED. VEHICLE HAD BEEN TO THE DEALER ON FOUR SEPARATE OCCASIONS, AND DEALER WAS UNABLE TO LOCATE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101831November 30, 2004
EXTERIOR LIGHTING:HEADLIGHTS
THE LOW BEAM HEAD LIGHT ON THE DRIVER SIDE WOULD GO OUT INTERMITTENTLY WHILE DRIVING AT NIGHT. THE PROBLEM WAS CAUSED BY THE PLUG MELTING AND CAUSING THE BUILB TO GO OUT. VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED CONSUMER THAT THE HEADLIGHT UNIT NEEDED TO BE REPLACED INSTEAD OF THE PLUG.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100318November 22, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FUEL TANK HAS LEAK AT JOINT WHERE FILLER PIPE AND TANK JOIN ALLOWING FUEL AND VAPORS TO ESCAPE. SMELLED FUEL INSIDE THE GARAGE. THE DEALER SERVICE MANAGER SAID THAT THE WELD HAD FAILED, THAT IT IS A MANUFACTURING DEFECT, AND THAT THEY HAD REPLACED THE FUEL TANK FOR 2 OTHER ENVOYS FOR THE SAME FAILURE. THERE WAS NO PRIOR REPAIR ON THE FUEL TANK OR REMOVAL OF THE FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099101November 22, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THE CHECK ENGINE LIGHT WAS ON. THE DEALER SAID THAT THE FUEL TANK FILLER NECK RUPTURED CAUSING A LEAK. THE FUEL TANK HAD TO BE REPLACED. THERE WAS NO PRIOR REPAIR ON THE FUEL TANK OR REMOVAL OF THE FUEL TANK. THE OWNER HAS CONTACTED THE MANUFACTURER TO EXPRESS THAT THE DESIGN OF FUEL TANK WAS BAD FOR THE ENVIRONMENT. *SC. ....*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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