GMC Envoy Complaints (2002)

567 consumer complaints on file.

#10127128June 30, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS
DT: THE THIRD BRAKE LIGHT BURNED OUT, A RECALL WAS ISSUED ON TAIL LIGHT BUT NOT ON THE THIRD BRAKE LIGHT ALTHOUGH IT SEEMED TO BE RELATED. THE CONSUMER CAN NOT PASS INSPECTION WITHOUT IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126629June 27, 2005
ELECTRICAL SYSTEM:WIRING
STOPED BY COP, UNAWARE RT FRONT LIGHT WENT OUT, GOT WARNING LETTER. SOCKET BURNT AND SMELLED STRONGLY OF ELECTRICAL BURNING. TAKING IT TO DEALER ON MONDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126263June 22, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TAKING OFF FROM A COMPLETE STOP, THE TRANSMISSION LUNGED AND SUDDENLY I HAD NO DRIVE OR THIRD GEAR. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD PUT THE TRUCK IN PARK BUT THE GEAR WOULD NOT RE-ENGAGE. THE TRUCK WAS TURNED OFF AND CRANKED AGAIN, STILL NO DIFFERENCE. HOWEVER, I DID HAVE SECOND AND FIRST GEAR. WHILE DRIVING IN SECOND GEAR AT A VERY LOW SPEED THE VEHICLE WAS TRANSPORTED TO DEALERSHIP. SERVICE PERSONNEL ADVISED THE TRANSMISSION WAS GONE AND WOULD COST $3400.00 TO REPLACE. HE STATED THE GEARS WERE BROKEN OFF INSIDE THE TRANSMISSION AND THE OIL WAS BURNT. HE ADVISED THE VEHICLE ONLY HAS 36,000 MILES / 3 YEARS WARRANTY ON THE POWER TRAIN - TRANSMISSION, WHICH EVER CAME FIRST. I HAVE LESS THAN 74,000 MILES ON MY TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125078June 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS HEARING A CLUNKING NOISE WHEN SHIFTING FROM PARK INTO DRIVE. EVENTUALLY WENT TO SHIFT INTO DRIVE AND IT FELT LIKE I RAN OVER SOMETHING, BUT NOTHING WAS THERE. THEN THE TRUCK WOULD NOT SHIFT INTO SECOND OR FOURTH AND LOST REVERSE ALL TOGETHER. WAS TOLD THE TRANSMISSION IS BLOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124662June 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE CRUISING AT HIGHWAY SPEED (65 MPH) MY 2002 GMC ENVOY SUDDENLY MADE A LOUD CRUNCHING NOISE AND LOST FORWARD MOTION. THE ENGINE REVVED UP, THEN DOWN, THEN TURNED OFF (WHILE MULTIPLE DASH WARNING LIGHTS CAME ON SIMULTANEOUSLY). I MANAGED TO GET THE VEHICLE OFF THE ROAD WITHOUT THE HELP OF POWER STEERING OR BRAKES, AND AFTER A FEW MINUTES I STARTED IT BACK UP AND FOUND I COULD DRIVE OFF ONLY AT LOW SPEED ON THE SHOULDER, THOUGH THERE WAS CONTINUED NOISE FROM THE UNDERSIDE OF THE CAR AND IT WAS ERRATICALLY PERFORMING. I IMMEDIATELY BROUGHT THE CAR TO A MECHANIC WHO DISCOVERED THAT INTERNAL PARTS IN THE TRANSMISSION HAD FAILED. THE MECHANIC ALSO INFORMED ME THAT THERE IS A GMC TECHNICAL SERVICE BULLETIN ABOUT THIS AND IT IS A COMMON/FREQUENT PROBLEM. THE TSB RECOMMENDS REPLACING THE INTERNAL TRANSMISSION PARTS. THE MECHANIC SAYS THAT REPLACING THE TRANSMISSION IS THE ONLY SAFE THING TO DO. THE LOCAL GMC DEALER SERVICE DEPARTMENT SAYS THAT DESPITE THIS BEING A KNOWN ISSUE WITH THESE TRANSMISSIONS, IF YOU ARE OUT OF WARRANTY (I AM) GMC WILL NOT ADDRESS THE ISSUE. CATASTROPHIC TRANSMISSION FAILURE IS BAD ANYWHERE, BUT ON THE INTERSTATE CAN BE DEADLY. IF ANYONE HAD BEEN FOLLOWING ME MORE CLOSELY WE WOULD HAVE CERTAINLY CAUSED A PILE-UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124831June 9, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING THE VEHICLE, I STEPPED ON THE GAS AND IT ONLY INCREASED THE RPM AND DID NOT PROVIDE ANY ACCELERATION WHILE CHAGING LANES. IT THEN LATER KICKED IN AND I GOT ACCELERATION. WHEN I PARKED THE VEHICLE TO SEE CHECK THINGS OUT, I WAS UNABLE TO USE REVERSE TO GET OUT OF THE PARKING SPACE, REVERSE NO LONGER WORKED. AFTER THE INCIDENT OCCURED, I CHECKED OUT OWNER FORUMS ONLINE TO FIND THAT MANY OWNERS HAVE HAD SIMILAR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122213May 26, 2005
SUSPENSION:FRONT
DT: CONTACT STATED THERE HAS BEEN A SQUEAKING AND GRINDING NOISE IN THE FRONT END SINCE HE PURCHASED THE VEHICLE. NOW, IT HAS BEGAN TO SHAKE WHILE DRIVING. THE SERVICE DEALER STATED THEY COULD NOT DO ANYTHING BECAUSE THEY COULDN'T FIND WHAT WAS WRONG WITH THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10122167May 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE HAD THREE TOTAL TRANSMISSION FAILURES. THE FIRST WAS IN DEC, 2002 AT 14,000 MILES. THE SECOND WAS IN DEC 2003 AT 36,000 MILES. THE THIRD WAS JAN 2005 AT 58,000 MILES. EACH TIME THE DEALERSHIP REPAIRED THE CAR BUT CAN NOT DETERMINE THE REASON FOR THE FAILURE. THE LAST FAILURE WAS WITH MY FIVE YEAR OLD GRANDDAUGHTER IN THE CAR AND WE WERE PULLING INTO ONCOMING TRAFFIC. SINCE THEY HAVE NOT DETERMINED THE ROOT CAUSE OF THE FAILURE I SEE NO REASON TO THINK IT WILL NOT HAPPEN AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119495May 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
WHILE DRIVING AT 65 MPH ENGINE SHUTS OFF; WOULD NOT RESTART FIRST TRY. WOULD START A LITTLE LATER. WENT TO DEALER, REPROGRAMMED PCM WITH LATEST CALIBRATION UPDATE. SECOND TIME HAPPENED AT 70 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118332April 24, 2005
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
FOR I HAVE A 2002 GMC ENVOY THAT IS HAVING BRAKE PROBLEMS AND THE ANSWER THAT I WAS GETTING FROM THE DEALER WAS THAT MY BRAKES WERE LOW, WELL I CHANGED THEM AND THE PROBLEM IS STILL THERE, FOR AT TIMES WHEN HOLDING DOWN THE BRAKE THE PEDAL WILL STOP AND THEN DROP ABOUT AN EIGHT OF AN INCH ( AS IF THERE IS AIR IN THE LINES) AND I DON'T KNOW IF ELECTRICAL PROBLEMS ARE THOUGHT OF AS DANGEROUS, BUT I HAVE THEM TOO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118918April 18, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
2002 GMC ENVOY HAS PROBLEMS STARTING.*MR THE DEALER REPLACED THE IGNITION SWITCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115531April 18, 2005
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BOTH POWER EXTERIOR MIRRORS MOVED WHILE DRIVING. THEY WOULD NOT STAY IN PLACE. THIS CONDITION CAUSES POOR VISIBILITY WHILE DRIVING DRIVING OR PARKING. THE DEALER WAS NOTIFIED.*AK *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116720April 11, 2005
AIR BAGS:FRONTAL
AIR BAG DEPLOYED FOR NO REASON. I WAS SITTING IN THE VEHICLE IN THE GARAGE AND JUST STARTED IT AND THE DRIVER SIDE AIR BAG DEPLOYED. THE AIR BAG LIGHT HAD COME ON ONCE OR TWICE WHILE DRIVING BUT WENT OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116639April 8, 2005
ELECTRICAL SYSTEM
ELECTRICAL SYSTEM FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116580April 7, 2005
STRUCTURE:BODY
FOR THIS AUTO HAS BEEN IN THE SHOP ABOUT TWENTY TIMES AND THREE TIMES FOR A WATER LEAK THAT THEY CAN'T SEEM TO FIX, IT SEEMS LIKE EVERY MONTH THERE'S A NEW PROBLEM, AND I HAVE SPENT ABOUT 19000 IN THIS CAR AND I'M AFRAID THAT I WILL HAVE TO SPEND MONEY THAT I SHOULD NOT HAVE TO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116462April 6, 2005
ELECTRICAL SYSTEM:IGNITION
AFTER NUMEROUS RECALLS ON MY 2002 ENVOY I WAS LEAVING FOR WORK AND THE VEHICLE WOULD NOT START. THE DASH LIT UP, HORN, RADIO, ALARM ALL WORKED, BUT THE VEHICLE WOULD NOT START. I COULD MOVE GEAR SHIFT FROM P TO N AND IT STILL WOULD NOT START. I HAD TO HAVE THE VEHICLE TOWED AT MY EXPENSE. I WAS TOLD GMC ROADSIDE ASSISTANCE DOESNT APPLY IF YOU HAVE AAA. DEALER SAID (ACCORDING TO THE COMPUTER CODES) THAT IT MIGHT HAVE BEEN A FAULTY INGITION SWITCH. THEY REPLACED IT BUT IT HAPPENED AGAIN. NOW THE DEALER SAID THERE ARE NO COMUPTER CODES THIS TIME SO THEY HAVE NO IDEA WHAT TO DO. IT HAS BEEN AT THE DEALER 10 DAYS NOW. EVERY TIME THE DEALER TURNS THE KEY IT STARTS UP WITH NO PROBLEM. I HAVE CONTACTED GMC ON A DAILY BASIS TO FIND OUT WHAT THEY PLAN ON DOING. I BOUGHT IT NEW, AND IT ONLY HAS 18,400 MILES ON IT. I'M SUPPOSED TO HEAR FROM GMC TODAY ON WHAT THEY ARE GOING TO DO. THIS VEHICLE IS NOT SAFE TO DRIVE. IT HAS STALLED ON THE HIGHWAY ABOUT A YEAR AND AFTER I RESTARTED IT, IT WOULD NOT SHIFT OUT OF A LOWER GEAR AND THE ENGINE WAS VERY LOUD. I HAD TO HAVE THE ROTORS MACHINED AT 12000 MILES BECAUSE THE BRAKES WERE PULSING HARD AND THE ROTORS WERE PITTED. SO MUCH FOR BUYING A NEW VEHICLE THAT SHOULD BE DEPENDABLE! I'M MAKING PAYMENTS FOR A VEHICLE THAT I DONT HAVE! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116255April 2, 2005
STRUCTURE:BODY
THE TRIM CONTAINING REAR STOP LIGHT LOCATED AT THE TOP REAR OF VEHICLE BROKE OFF BECAUSE THE CLIPS HOLDING IT TO BODY OF VEHICLE SHEARED OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115861March 25, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS
CONSUMER WAS UNABLE TO HAVE THE REPAIRS ON THE BRAKE LIGHT RECALL DONE SINCE THE PARTS HAVE NOT BEEN MADE AVAILABLE TO THE DEALERS IN THE CONSUMER'S AREA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115771March 24, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS
RECALL CAMPAIGN 04V525000 CONCERNING BRAKE LAMP FAILURE. CONSUMER UNABLE TO GET THE DEALER TO HONOR MANUFACTUERER'S RECALL NOTICE DUE TO NO PART BEING AVAILABLE. MANUFACTURER WAS NOTIFIED, AND INFORMED THE CONSUMER THAT THE PARTS WERE ON NATIONAL BACK ORDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113454March 4, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
VEHICLE HAS A CRACK IN THE FUEL TANK, AND FUEL IS LEAKING AT THE FILLER NECK WHERE THE NECK ATTACHES TO THE FUEL TANK. OWNER CONTACTED THE MANUFACTURER, WHO WAS NOT WILLING TO ASSIST THE OWNER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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