GMC Envoy Complaints (2002)

567 consumer complaints on file.

#10139111October 8, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, SUSPENSION:FRONT:STABILIZER BAR, VEHICLE SPEED CONTROL:CRUISE CONTROL, STEERING:HYDRAULIC POWER ASSIST:PUMP, ELECTRICAL SYSTEM, SEAT BELTS:FRONT
AIR CONDITIONING SYSTEM FAILURE AT 7,000 MILES : VEHICLE COMPUTER RELATED EMISSION CONTROL SYSTEM FAILURE / DAMAGED COMPONENTS AT 12,000 MILES STABILIZER BAR LINK FAILURES COMPLETE DASHBOARD GAUGE CLUSTER FAILURE REAR BRAKE DETERIORATION, HEAVY BRAKE DAMAGE PASSENGER SIDE MIRROR LOSS OF CONTROL POWER STEERING PUMP FAILURE TRANSMISSION MODULE/ FWD FAILURE BATTERY FAILURE CRUISE CONTROL FAILURE VALVE LIFTER TAPPING EMERGENCY BRAKE FAILURE SEAT BELT SHOULDER RESTRAINT LOCKUP, PASSENGER SIDE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138576October 4, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
DT: CONTACT OWNS A 2002 GMC ENVOY. CONTACT WAS DRIVING ON ROAD FAN SPED UP AND THE HEAT WENT UP. CONTACT TOOK VEHICLE TO DEALER, AND THEY TOLD HER TO REPLACE THE FAN CLUTCH MOTOR. THE PIECE TO FIX THE VEHICLE COST $350. A LOCAL MECHANIC FIXED THE PROBLEM. NO CRASHES. NO POLICE REPORTS. INCIDENT DATE OCTOBER 1, 2005. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138285September 30, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
IN A MATTER OF ONE WEEKS TIME WE HAD 2 DOOR LOCKS FAIL ON THE PASSENGER DOORS OF OUR GMC ENVOY XL. THE LATCH THAT CLOSES THE DOOR FAILED AND ONE OF THE DOORS OPENED WHILE DRIVING THE CAR. I HAD THE FIRST LATCH ON THE PASSENGER REAR DOOR REPLACED ON SEPTEMBER 20TH AND THE SAME THING HAPPENED WITH THE DRIVER SIDE REAR DOOR ON SEPTEMBER 25, 2005. THIS TIME I WAS NOT DRIVING JUST PUTTING MY CHILD IN HIS CAR SEAT AND THE DOOR WOULD NOT CLOSE. I AM TALKING WITH GM ABOUT THIS PROBLEM BECAUSE THE DEALERSHIP TOLD ME THEY HAVE CHANGED QUITE A FEW OF THESE. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE A RECALLED ITEM. I ONLY HAD THE CAR 3 YEARS AND A PART THAT CAN CAUSE SUCH A DEADLY CONSEQUENCE SHOULD NOT WEAR OUT. THIS NEEDS TO BE INVESTIGATED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137993September 28, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
2002 GMC ENVOY WITH 31,000 MILE EXPERIENCED TRANSMISSION FAILURE (NO REVERSE). THE DEALER SAID THAT IT WAS THE "SUNSHELL" GEAR AND NORMALLY WOULD COST $2300 TO REPAIR, BUT, OUT OF THE GOODNESS OF THEIR HEART THEY WOULD ONLY CHARGE ME A $500 DEDUCTIBLE (I ASSUME IT IS ON SOME TYPE OF WARRANTY THAT THEY HAVE) PLUS FLUIDS, SO MY GRAND TOTAL WOULD ONLY BE AROUND $600. ON THE SURFACE THIS SEEMED LIKE A GOOD DEAL BUT AFTER A LITTLE RESEARCH IT TURNS OUT THERE ARE MANY OTHER ENVOY AND TRAILBLAZER OWNERS WHO HAVE HAD THE SAME PROBLEM. IT IS CLEAR THAT THERE IS SOME SORT OF DEFECT AND APPEARS GM HAS IT COVERED UNDER SOME TYPE OF WARRANTY AND IS STICKING THE CONSUMER WITH THEIR $500 DEDUCTIBLE WHEN THEY SHOULD BE PAYING FOR THE ENTIRE REPAIR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137672September 26, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2002 GMC ENVOY WITH 70,000 MILES ON IT. WENT TO DRIVE TO THE STORE AND THE TRUCK WOULD NOT MOVE. THERE IS A WINING/ SPINNING SOUND COMING FROM THE TRANSMISSION. REVERSE WORKS, BUT ALL OTHERS DO NOT. I HAVE READ QUITE A FEW FORUMS ON THIS TOPIC AND FOUND THIS PROBLEM HAPPENS OFTEN. PLEASE LET ME KNOW WANT I COULD DO ABOUT THIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135548September 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DROVE VEHICLE AS NORMAL WITHOUT WARNING AND AFTER I STOPPED (SHUTDOWN THE VEHICLE AND RESTARTED IT) THERE WAS NO REVERSE GEAR OR FORWARD GEAR. VEHICLE WAS TOWED TO THE DEALER WHERE I WAS LATER TOLD THAT THE REVERSE GEAR HAD BLOWN APART. DAMAGED PARTS WERE REPLACED AND TRANSMISSION WAS FLUSHED AND REFILLED. I'M CONCERNED NOW BECAUSE THE VEHICLE IS OUT OF WARRANTY AND IT IS SLUGGISH OR SLIPPING WHEN IT MAKES A 1ST TO 2ND SHIFT. WILL IT REQUIRE ADDITIONAL TRANSMISSION WORK IN THE NEAR FUTURE AND HUGE $$ TO REPAIR? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135410September 6, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN VEHICLE IS STOPPING, IT FEELS AS THOUGH THE BRAKES ARE RELEASING SOME SORT OF AIR. WE THEN HAVE TO LIFT OFF OF THE BRAKE IN ORDER TO FULLY STOP. THIS HAS BEEN A PROBLEM WHEN TRYING TO MAKE SUDDEN STOPS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135224September 2, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: 2002 GMC ENVOY XL - THE CONSUMER IS HAVING THE SAME PROBLEM AS THE LARGER GMC VEHICLES THAT WERE RECALLED REGARDING THE ANTI- LOCK BRAKING SYSTEM. WHILE DRIVING AT HIGH SPEED THE VEHICLE STARTING SLOWING DOWN AND LOCKED UP. THE CONSUMER WAS ABLE TO DRIVE TO THE DEALER. THE ANTI- LOCK BRAKES WERE REPAIRED ON THE TRUCK AT A COST OF $1400. THE CONSUMER HAD THE REPAIR DONE ABOUT A YEAR AGO. THERE WAS NO RECALL ON THE ENVOY FOR THE ABS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134333August 26, 2005
SUSPENSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EXTERIOR LIGHTING
GENERAL QUALITY FAILURE. JUST A FEW OF THE PROBLEMS 1. ALL OF THE RECALL NOTICES 2. FRONT END BUSHINGS 3. REAR END BUSHING 4. AIR CONDITIONING REPLACEMENT 5. 4 WHEEL DRIVE ENGAGEMENT. 6. DOOR STEPS FALL OFF 7. LOVE THE VEHICLE EXCEPT THAT THE DEALER SHOP FORMAN GETS TO DRIVE IT MORE THAN I DO. HAD A 1999 BLAZER PRIOR TO THIS AND IT HAD QUALITY ISSUES ALSO. DEFINITELY GO HONDA OR TOYOTA NEXT TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133965August 23, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY 2002 ENVOY XLT WENT OUT THIS MORNING ON MY WAY TO WORK. I BARELY MISSED HAVING AN ACCIDENT WHILE PASSING A SEMI AND INJURING MYSELF AND OTHERS. THE ENVOY HAS 69,000 MILES ON IT AND THE TRANSMISSION SHOULD HAVE LASTED MUCH LONGER. AFTER EXPLORING SOME WEB SITES (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.EF15323) I FOUND THAT OTHER OWNERS OF ENVOYS AND TRAILBLAZERS ALSO EXPERIENCED TRANSMISSION FAILURE. AN IMMEDIATE RECALL SHOULD BE ISSUED. COST FOR REPLACING THE TRANSMISSION IS $1,500. WE WERE SO THRILLED WITH THE ENVOY AND BRAG ABOUT IT ALL THE TIME. WE WERE CONSIDERING BUYING A NEW ONE NEXT YEAR BUT WE WON'T IF WE DO NOT GET REIMBURSED FOR THIS TRANSMISSION REPAIR. SIGNED DANIEL AND DIANA TRABEL 812-623-3440 VERY DISAPPOINTED ENVOY OWNERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132926August 15, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM
DT: THE FRONT BRAKE DRUMS RUSTED. VEHICLE WAS TAKEN TO SERVICE REPAIR SHOP BECAUSE THERE WAS SEVERE VIBRATION IN THE BOTH FRONT WHEELS WHEN BRAKE PRESSURE WAS APPLIED. SERVICE MANAGER NOTED BOTH BRAKE DRUMS WERE RUSTED. THERE WERE CHUNKS FALLING FROM THE INSIDE OF THE BRAKE DRUMS, AND THEY NEEDED TO BE REPLACED. CONSUMER WAS WAITING THESE PARTS TO COME IN SO THAT THEY COULD BE PLACED ON THE VEHICLE AND REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132553August 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2002 GMC ENVOY THAT I PURCHASED NEW IN FEBRUARY 2002. ON 24 MAY 2005, THE TRANSMISSION FAILED WITH 68,920 MILES ON THE ODOMETER. THERE WAS NO REVERSE OR DRIVE. THE VEHICLE OPERATED MARGINALLY IN GEARS 3,2,AND 1---ENOUGH TO LIMP INTO THE DEALER. LUCKILY, IT DIDN'T FAIL ON THE HIGHWAY...OR I MIGHT NOT BE HERE WRITING THIS COMPLAINT! AFTER TEARING DOWN/CHECKING OUT THE TRANSMISSION, THE TECHNICIAN FOUND A DAMAGED SUN REACTION SHELL AND SUN GEAR. THE PARTS WERE REPLACED, ALONG WITH NEW GASKETS AND SEALS, THE TRANSMISSION CLEANED AND POWER FLUSHED. THE TOTAL COST OF THIS EFFORT WAS $2277. :-( :-( IN DOING A BIT OF RESEARCH ON THIS PARTICULAR FAILURE, I'VE DISCOVERED OTHER GMC ENVOY, OLDSMOBILE BRAVADA, AND TRAIL BLAZER OWNERS HAVE BEEN VICTIMS TOO. ACCORDING TO ONE OF THEM, WHO WORKS IN THE SERVICE DEPARTMENT OF A GM DEALER, THE REPAIR INSTRUCTIONS STATE THE MATERIAL USED IN THE SUN SHELL OF THE 02 BLAZER, ENVOY, AND OLDS BRAVADA WASN'T ABLE TO WITHSTAND THE HEAT IN THE TRANSMISSION, CAUSING IT TO STRIP (WHICH IS EXACTLY WHAT HAPPENED IN MY VEHICLE). HE GOES ON TO STATE. THAT IN VEHICLES FROM 2003 ON, GM USED A "MORE HEAT RESISTANT MATERIAL" IN THE TRANSMISSION THAT REDUCES THE LIKELIHOOD OF THE SUN GEAR FAILURE. I'M WRITING THIS COMPLAINT BECAUSE I BELIEVE THE ROOT CAUSE OF MY TRANSMISSION FAILURE...AND THOSE EXPERIENCED BY OTHER OWNERS... WAS DUE TO FAULTY MATERIAL...WHICH THE MANUFACTURER KNEW ABOUT...YET DIDN'T INFORM THE CONSUMER ABOUT. I'VE NEVER OWNED A VEHICLE, GM OR OTHERWISE, WHERE THE TRANSMISSION FAILED AT A YOUNG 68,000 MILES! HELP PLEASE! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129544August 12, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: CONTACT STATED TRANSMISSION WENT OUT AT AROUND 29,415 MILES. TRANSMISSION FAILED WHILE DRIVING AT 20 MPH, AND LEAVING HIM STRANDED. TRANSMISSION HAS BEEN REPAIRED. THE SERVICE DEALER REPLACE THE SUN GEAR, AND STATED THIS WAS A KNOWN PROBLEM WITHIN THE GMC ENVOY. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132533August 11, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
I AM WRITING TO FILE A COMPLAINT REGARDING MY 2002 GMC ENVOY. IT HAS 46550 MILES ON IT AND THE FAN CLUTCH HAS FAILED ON IT. AFTER SEARCHING ONLINE I NOTICED THAT THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE VEHICLES I.E. GMC ENVOY/CHEVY TRAILBLAZER. THE DEALERSHIP IS OFFERING TO FIX IT FOR 900.00. I WILL HAVE IT FIXED, I DON'T HAVE A CHOICE, BUT I WILL KEEP THE OLD PART JUST IN CASE ANYONE EVER NEEDS TO SEE IT. I'M HOPING THAT ONE DAY YOUR AGENCY WILL SE THAT THIS IS A REAL PROBLEM WITH THESE VEHICLES AND RECALL THEM. THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131398August 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING DOWN A 4 LANE INTERSTATE AT 65 WITH CRUISE ON, THE TRANSMISSION STARTS TO WINE AND LOSES ACCELERATION. MOVED OVER TO SLOW LANE PROCEEDED TO GET THE NEXT 35 MILES HOME IN 3RD GEAR (NOISE WAS MAKE IN "D"). UPON ARRIVAL HOME-FOUND OUT THAT THE ENVOY NO LONGER HAS REVERSE. DEALER BELIEVES THERE IS A PROBLEM WITH THE "SUN PLATE" IN THE TRANSMISSION. THIS ENVOY ONLY HAS 48,300 MILES. DEALER BELIEVES THIS IS THE PROBLEM BECAUSE HE HAS SEEN THIS BEFORE AND KNOWS THERE IS A PROBLEM. WHY IS THERE NOT A RECALL ON THIS PART OR PROBLEM?? THIS SHOULD NOT BE HAPPENING WITH ANY VEHICLE THAT HAS SUCH LOW MILES. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10130408July 28, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:REAR WINDOW WIPER/WASHER:MOTOR
DT: CONTACT STATESD THE WINDSHIELD WIPERS WILL NOT WORK EXCEPT ON HIGH. THE SERVICE DEALER STATED A BAD AIR CONDITIONING CYCLING SWITCH CAUSED THE WINDSHIELD WIPERS TO FAIL. THEY STATED THE IGNITION SWITCH MODULE, WINDSHIELD WIPER MODULE, AND THE AIR CONDITIONING CYCLING SWITCH NEEDED TO BE REPLACED, AND THE COMPUTER PROGRAM NEEDED TO BE UPDATED. THE ENGINE LOST ALL POWER WHILE DRIVING; THERE WERE NO WARNING LIGHTS OR INDICATION THAT THERE WAS ANY THING WRONG WITH THE VEHICLE. THERE WAS A RECAL 04V046000 ON THE WINDSHIELD WIPER MOTOR, THE RECALL WAS SERVICED, BUT THE CONSUMER STATED THE MODULE WAS ALREADY BROKE. THE VEHICLE WILL BE SERVICED, BUT AT CONSUMER'S EXPENSE. THE CONSUMER HAS ALREADY FILED A COMPLAINT ON THE IGNITION SWITCH MODULE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130162July 27, 2005
ELECTRICAL SYSTEM:IGNITION
I HAVE BEEN COMPLAINING OF MULTIPLE PROBLEMS WITH MY 2002 GMC ENVOY SINCE I PURCHASED IT IN 2002. THE MOST SERIOUS OF THESE IS THE FACT THAT MY ENGINE SEEMS TO IDLE VERY HIGH SOMETIMES AND MY GAUGES QUIT WORKING TEMPORARILY. ON 7/25/2005 I LOST ALL POWER TO MY VEHICLE WHILE IT WAS RUNNING. I LOST POWER STEERING BRAKES, ETC. AND HAD TO COAST TO SAFETY. I WAS VERY LUCKY THAT I DID NOT HIT ANOTHER VEHICLE OR CRASH. HAD THIS HAPPENED ON A BUSY HIGHWAY OR WHILE MY CHILDREN WERE IN THE CAR IT MAKES ME SICK TO THINK OF WHAT MAY HAVE HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129259July 18, 2005
AIR BAGS, EQUIPMENT
I WAS TRAVELLING AT APPROXIMATELY 35MPH AND AS I WAS HEADING TOWARD A SIGNAL LIGHT WHEN A VAN TURNED LEFT IN THE OPPOSITE DIRECTION OF TRAVEL. MY VEHICLE'S FRONT END STRUCK THE VAN'S PASSENGER SIDE DOOR. AIR BAGS DID NOT DEPLOY UPON IMPACT ALTHOUGH VAN'S BOTH FRONTAL AIR BAGS DID DEPLOY.MY FACE HIT THE STEERING WHEEL AND KNEES HIT THE BOTTOM OF THE DASHBOARD. PASSENGER WAS ALSO BRUISED ON KNEES
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10128637July 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
BACKING UP MY DRIVEWAY AND HEARD A "CLUNK" FOLLOWED BY A HIGH PITCHED WHINING NOISE. FOLLOWING THIS, I HAD NO REVERSE AND THE TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127194June 30, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE A 2002 GMC ENVOY SLT WITH 22700 MILES. RECENTLY, I NOTICED DEEP SCORING IN THE REAR BRAKE ROTORS. I THOUGHT THAT THE BRAKE PADS WERE SEVERELY WORN, SO I TOOK MY VEHICLE TO THE DEALER WHERE I PURCHASED IT. USUALLY, I KEEP VERY CLOSE WATCH ON THE ROTORS, FRONT AND REAR BECAUSE IT CAN BECOME A COSTLY JOB IF THEY ARE SCORED. WHEN THE SERVICE MANAGER INFORMED ME THAT THE PADS WERE OK AND THAT THEY WERE ONLY HALF WORN, SENT UP RED FLAGS TO ME. HE ALSO SAID THE FRONT ROTORS WERE OUT OF ROUND. HE SAID IT COULD BE DUE TO WEAR AND TEAR. I AM 53 YEARS OLD AND I HAVE NEVER HEARD OF THE ROTORS BEING SO DEEPLY SCORED WITHOUT THE PADS BEING WORN DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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