GMC Envoy Complaints (2005)

624 consumer complaints on file.

#10432449October 22, 2011
ENGINE AND ENGINE COOLING
INFORMED BY MECHANIC THAT EXHAUST MANIFOLD HAS CRACK AND NEEDS REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432221October 20, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE INSTRUMENT LIGHTS REGULARLY BLINK IN AND OUT ON MY 2005 ENVOY. THERE HAVE EVEN BEEN TIMES WHEN THE HEADLIGHTS BLINK OFF AND ON FOR NO KNOWN REASON. HAS HAPPENED A FEW TIMES OVER THE LAST 3 OR 4 YEARS. SCARY STUFF! PLUS, I HAVE READ ON SEVERAL FORUMS THAT THIS IS A COMMON PROBLEM WITH THESE VEHICLES. ONE FELLOW SAID HE TOOK IT INTO THE SHOP AND THEY COULD NOT FIND THE PROBLEM. RECALL - AND NOW THE PROBLEMS WITH THE GAS GAUGE AND CHECK ENGINE LIGHT. MY HUSBAND WAS LAID OFF FROM HIS JOB AND WE CAN'T EVEN AFFORD THE 1/2 THAT GM IS OFFERING TO FIX THE THING IN THEIR RECALL. IF THEY KNEW IT WAS A FAILURE OF THEIR EQUIPMENT WHY ARE THEY NOT PAYING THE ENTIRE AMOUNT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432263October 20, 2011
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, EXTERIOR LIGHTING
THE FUEL GAGE STOPPED WORKING AND THE LOW FUEL LIGHT STAYS ON. THE CHECK ENGINE LIGHT KEEPS GOING ON AND OFF THE PORT TO CHECK ENGINE CODE DOES NOT WORK. THE INSIDE COURTESY LIGHTS STOPPED WORKING ONE BACK UP LIGHT WILL NOT WORK THE LEFT BRAKE LIGHT GETS NO POWER AND WON'T WORK. ONLY 3 OF THE 5 SPEED SETTINGS ON THE FAN WORK. GMC DEALER SAYS THEY CAN DO NOTHING, AND THAT THEY DO NOT HAVE OTHER COMPLAINTS ON THESE PROBLEMS. HOWEVER I AM ABLE TO FIND THOUSANDS OF THE SAME COMPLAINTS ONLINE IN VARIOUS CONSUMER SITES. GMC WON'T EVEN RETURN MY CALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430426October 16, 2011
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
2005 GMC ENVOY XL HAS SEVERAL ISSUES WITH THE INSTRUMENT CLUSTER. THE BATTERY AND TEMPERATURE GAUGES ARE READING OFF THE SCALE PAST THEIR MAXIMUM READINGS. IT SHOULD ALSO BE NOTED THAT THIS VEHICLE ALSO HAD ISSUES WITH THE FUEL GAUGE SENDING UNIT AND THE ENGINE THERMOSTAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429226October 9, 2011
FUEL SYSTEM, GASOLINE
JULY 26, 2011 I FILLED MY VEHICLE UP WITH GAS AND NOTICED THAT MY GAS GAUGE SHOWED THAT MY VEHICLE WAS ON EMPTY....AFTER DRIVING IT FOR ABOUT AN HOUR THE GAS GAUGE STARTED WORKING PROPERLY. OVER THE NEXT MONTH IT CONTINUED TO DO THIS OFF AND ON. THEN I RECEIVED A LETTER FROM GMC STATING THEY ARE AWARE OF THIS PROBLEM WITH 2005 GMC ENVOY'(WEIRD HOW THE LETTER APPEARED AS I WAS STARTING TO HAVE THE ISSUE) AND THAT THEY WOULD PAY 50% OF MY COST TO HAVE IT REPAIRED AT A GMC DEALERSHIP. WITHIN TWO WEEKS MY FUEL GAUGE STOPPED WORKING ALL TOGETHER. I NEVER KNOW HOW MUCH GAS I DO OR DO NOT HAVE IN MY VEHICLE. WHAT IF I RUN OUT OF GAS IN THE MIDDLE OF TRAFFIC!! THIS COULD BE DANGEROUS !! GMC IS AWARE OF THIS PROBLEM AND SHOULD CONSIDER IT A RECALL AND REPAIR THIS ISSUE AT NO COST TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429135October 7, 2011
FUEL SYSTEM, GASOLINE
LET ME START LIKE THIS. MY FAMILY INCLUDING MY GRANDFATHER ALWAYS HAD CHEVROLET OR GMC CARS. I WAS RAISED LEARNING HOW STRONG THEY WERE, SMOOTH DRIVING AND EXTREMELY COMFORTABLE. I BOUGHT A CHEVY TRAILBLAZER 2002 IN 2006 WHICH I LOVED, BUT UNFORTUNATELY SOMEBODY HAD CRASHED AND AFTER FIXING I SOLD. NEXT, I DECIDED TO BUY AN ENVOY SLT V6 2005 WITH 27KMILES IN 2008, WHICH I HAVE UNTIL TODAY AND I LOVE SO MUCH. SMOOTH DRIVE, COMFORTABLE, POWERFUL, GREAT LOOKING, SPACIOUS AND GREAT ENGINE. AS MY GRANDFATHER USED TO SAY, "SON ALWAYS HAVE A NORMAL MAINTENANCE AND THIS CAR WILL LAST FOREVER". I NEVER HAD ANY SERIOUS PROBLEM, EXCEPT NOW THAT THE FUEL SENSOR LEVEL IS DEAD AND I HAVE THE CHIME ALWAYS SIGNALIZING LOW FUEL EVEN IF I FILL OUT THE TANK. WELL I WAIT FOR MORE THAN 3 MONTHS FILLING OUT THE TANK AND TRACKING THE MILEAGE. 2 WEEKS AGO I RECEIVED A LETTER FROM GMC WITH MY VIN NUMBER STANDING THAT THIS IS A PROBLEM THAT THEY FIND OUT AND THEY ARE WILLING TO PAY 50% OF THE COST. I DID CALL THEM IN FACT TO KNOW THE AUTHENTICITY OF THE LETTER AND THEY CONFIRM THE ISSUE RECOMMENDING TO TAKE TO THE DEALER. I DID, AND THIS PROBLEM HAS A COST EQUIVALENT OF ALMOST A THOUSAND, WHICH WITH 50% OF DISCOUNT WITH THE LETTER WILL BE CLOSE TO FIVE HUNDRED. GMC IS AVOIDING HAVING THIS PAID 100% SINCE IT'S A RECOGNIZED AND IT SHOULD BE A RECALL. I REFUSE TO PAY FOR SOMETHING THAT IT'S A MANUFACTURING DEFECT PART. MY CAR HAS 86K MILES TODAY AND ITS STILL WITH THE PROBLEM. I CALLED GMC MORE THAN 3 TIMES AND THE ANSWER IS ALWAYS THE SAME "WE'LL PAY 50% OF THE TOTAL COST". THIS IS RIDICULOUS!!! I WANT THIS SOLVED. IT'S A SAFETY ISSUE !!! I WANT THIS PAID 100%. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428799October 5, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER AND THE FUEL GAGE SENSOR FAILED INTERMITTENTLY. THE SENSORS WERE REPLACED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428694October 4, 2011
FUEL SYSTEM, GASOLINE
I OWN A 2005 GMC ENVOY XUV WITH APPROXIMATELY 64000 MILES ON IT. THE COMPLAINT I WISH TO REPORT IS A MALFUNCTION WITH THE FUEL LEVEL SENSOR. THE FUEL LEVEL SENSOR HAS STOPPED WORKING AND READS EMPTY CONSTANTLY, EVEN WHEN THE VEHICLE IS FULL OF FUEL. THE SENSOR CHIMES A WARNING SOUND TO INDICATE FUEL IS LOW. THIS HAS BEEN AN ISSUE FOR US FOR 5 MONTHS. WE HAVE SPENT MUCH TIME RESEARCHING THIS ISSUE TO TRY TO REPAIR IT OURSELVES, AND IT HAS SEEMED TO BE AN ISSUE THAT NEEDS DEALERSHIP ATTENTION. I WAS IN PROCESS OF SCHEDULING AN APPOINTMENT WITH GMC, WHEN A LETTER FROM GMC ARRIVED IN THE MAIL. THEY WERE ABLE TO LOCATE US BY OUR VIN. IN THE LETTER, GMC FULLY ACKNOWLEDGES THE FAULTY FUEL LEVEL SENSOR AND OFFERS TO PAY 50% OF REPAIR COSTS AT A CERTIFIED GMC DEALERSHIP. ALTHOUGH I APPRECIATE THEIR OFFER, THE REPAIR WILL STILL BE APPROXIMATELY $200 AT 50%. I AM WRITING TODAY TO LET MY VOICE BE HEARD THAT THE LAST FEW MONTHS DEALING WITH THIS ISSUE HAVE BEEN EXTREMELY CHALLENGING. I HAVE HAD TO BE CONSTANTLY AWARE OF MY EXACT MILEAGE, AND FEARFUL OF RUNNING OUT OF FUEL, STRANDED ON THE INTERSTATE WITH MY FAMILY. TO ME, IT IS A SAFETY ISSUE THAT GMC SHOULD REPAIR AS A COURTESY TO THEIR CUSTOMERS. WE PURCHASED THIS VEHICLE BECAUSE OF THE REPUTATION OF AN AMERICAN COMPANY AND AM HOPING THAT OTHERS ALONG WITH US WILL REPORT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428156October 1, 2011
STRUCTURE:BODY, ELECTRICAL SYSTEM
ONE INCIDENT WHERE THE DOOR MALFUNCTIONED IN A POSITION WHERE THE DOOR CAME COMPLETELY OFF THREE OF THE LATCHES AND THE DOOR WAS ONLY BEING HELD ON BY THE NON-ELECTRONIC LATCH, THE DOOR FELL INTO MY ARMS AND I HAD TO HOLD THE DOOR UP AND MANUALLY PLACE IT INTO POSITION SO I COULD GET IT TO CLOSE. HAD I NOT CAUGHT THE DOOR, IT WOULD HAVE FALLEN TO THE GROUND. IT WOULD HAVE BEEN DAMAGED. IT COULD HAVE BEEN POSSIBLE THAT THE DOOR FELL OUT ONTO ME, CAUSING INJURY. ON OCTOBER 1ST, 2011 THE DOOR CAME OPEN WHILE SITTING AT A RED LIGHT, AS THE VEHICLE PULLED AWAY AT A GREEN LIGHT THE DOOR FLUNG OPEN IN A TAILGATE FASHION(TRUCKBED STYLE) AND SLAMMED AGAINST THE STOPS CAUSING THE WINDOW TO SHATTER ON THE ROAD. PRIOR TO THIS HAPPENING, WE WERE LOADING GROCERIES INTO THE BACK WITH THE DOOR OPENED IN THE SWING DOOR FASHION( TO THE SIDE) WHEN WE ATTEMPTED TO CLOSE THE DOOR, IT JUST BOUNCED BACK AND DID NOT SECURE. WE KEPT TRYING TO SECURE THE DOOR AND FINALLY THE DOOR SECURED, BUT IT WOULD ONLY SECURE WITH ONE ELECTRONIC LATCH AND THE MANUAL LATCH, THE TOP LEFT LATCH WOULD NOT CLOSE. IT SHOWED AJAR ON THE DASH. AS STATED ABOVE WHEN WE PULLED AWAY AT A GREEN LIGHT, THE DOOR FLUNG OPEN LIKE A TRUCK BED STYLE WITH THE WINDOW UP. THE DOOR IS NOT DESIGNED TO OPEN TRUCKBED STYLE WITH THE WINDOW UP, THE WINDOW NEEDS TO BE IN THE OPEN POSITION BEFORE IT WILL OPEN TRUCK BED STYLE. EVEN IF YOU WERE TO ACTIVATE THE TRUCKBED LATCH OPENER, THE DOOR WOULD SENSE THAT THE WINDOW WAS UP AND DEFAULT TO THE SIDE SWING METHOD. THE TAILGATE DOOR IS A SAFETY HAZARD DUE TO THE POOR DESIGN OF THE DOOR WHICH ALLOWS WATER AND DIRT/SAND TO INFILTRATE THE LATCHES AND CAUSE UN-WANTED OPERATIONS WHICH COULD CAUSE INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427997September 30, 2011
FUEL SYSTEM, GASOLINE
FUEL SENSOR, LOCATED IN GAS TANK, HAS FAILED. NO MATTER HOW MUCH GAS IS IN THE TANK, BE IT FULL, HALF FULL, OR LESS, THE SENSOR BELL RINGS AND THE GAUGE REGISTERS EMPTY. THIS ALSO CAUSES THE CHECK ENGINE LIGHT TO COME ON. GMC SHOULD RECALL, AS THIS IS VERY DANGEROUS. I THOUGHT I HAD MORE FUEL BUT RAN OUT OF GAS ON A MAJOR ROAD, THANKFULLY NO ACCIDENT. GMC HAS ADMITTED THERE IS A PROBLEM AND HAS AGREED TO PAY 50% OF REPAIRS, BUT THIS IS ONLY DONE UNDER A VEHICLE WARRANTY EXTENSION, NOT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426485September 20, 2011
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE IN MY 2005 ENVOY XL GOES TO LOW FUEL ANYTIME AFTER 1/4 TANK LEFT. AFTER FILLING UP, IT WILL READ LOW FUEL FOR ABOUT 15 MILES. IT THEN FLUCTUATES FOR AWHILE BEFORE SETTLING ON WHAT I HOPE IS AN ACCURATE READING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426259September 19, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
MY FUEL GAUGE STOPPED WORKING 8 MONTHS AGO, TOOK TO GMC DEALER FOR SERVICE ESTIMATE. SERVICE MANAGER SAID THESE FUEL GAUGES ALWAYS GO OUT ON ENVOYS AND THE COST TO REPAIR WAS $578.00 (PLUS TAX) - I CHOKED AND DID NOT GET REPAIRED. 3 MONTHS LATER AFTER TRYING TO OPERATE THE VEHICLE WITHOUT THE FUEL GAUGE - IT BECAME A NIGHTMARE TO KNOW IF WE HAD GAS IN THE VEHICLE OR NOT, I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND THEY SAID "WE SEE THIS FUEL GAUGE PROBLEM ALL THE TIME ON THE ENVOYS"... THEY SAID THE GMC PARTS WERE A RIP-OFF AND EXPENSIVE, THEY WOULD HAVE TO USE GMC PARTS FOR THE FUEL GAUGE AND THEY QUOTED $408.00 (PLUS TAX) FOR THE REPAIR. THE SERVICE MANAGER FOR THE REPAIR SHOP SAID HE COULD NOT UNDERSTAND WHY THEY HAVE NOT HAD A RECALL ON THIS SINCE THEY HAVE SEEN HUNDREDS OF GMC'S WITH THE SAME PROBLEM. HE SAID WE MAY WANT TO WAIT ON THE REPAIR TO SEE IF GM HAS A RECALL. ON AUGUST 30, I RECEIVED A WRITTEN NOTIFICATION FROM GMC STATING AN ISSUE WITH ENVOYS AND THE FUEL LEVEL SENSOR FAILURE PROBLEM; HOWEVER, GMC STATED THEY WOULD ONLY COVER 50% OF THE COST OF REPAIR. WHAT A JOKE, 50% OF A $600 REPAIR BILL FOR A PROBLEM THEY ADMIT IN WRITING IS A SCAM TO TRY AND GET AS MANY PEOPLE TO PAY FOR THE REPAIR ($300) BEFORE THE GOV'T. MANDATES A RECALL. I CALLED GMC AND REQUESTED A 100% PAID REPAIR AND THEY REFUSED. I WILL BE GLAD TO FORWARD THE "FUEL SENSOR FAILURE" LETTER IF YOU NEED. CAN YOU PLEASE HELP? THE ARE SEVERAL HUNDRED THOUSAND OWNERS OF GMC ENVOYS THAT WOULD BE VERY APPRECIATIVE - THANK YOU IN ADVANCE... *TR *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426344September 19, 2011
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
FUEL GAUGE DOES NOT GO ABOVE 1/8 TANK. SPEEDOMETER "STICKS" USUALLY AT HIGHWAY SPEED AND WHEN STOPPED DOES NOT RETURN TO ZERO THEN WHEN VEHICLE IS MOVING AGAIN THE NEW SPEED IS ACCUMULATING ON "STUCK" SPEED. SOMETIMES SPEEDOMETER "STICKS" BEFORE REACHING STEADY SPEED AND WHEN VEHICLE IS STOPPED THE READING IS BELOW ZERO IN THIS SCENARIO WHEN THE VEHICLE IS MOVING AGAIN THE "REGISTERED" SPEED IS BELOW ACTUAL SPEED. AS I DRIVE 1,000 MILES A WEEK, IT IS QUITE IMPORTANT TO KNOW HOW MUCH FUEL I HAVE IN MY TANK AND OF COURSE HOW FAST I AM TRAVELING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426353September 19, 2011
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL SYSTEM STARTED TO MALFUNCTION AROUND THE FIRST WEEK OF SEPT 2010. I WAS GOING ON VACATION STOPPED TO GET GAS, AFTER FILLING UP THE GAS GAUGE READ EMPTY AND THE WARNING LIGHT CAME ON. AFTER SHUTTING THE ENVOY OFF AND RESTARTING IT THE GAUGE SEEMED TO WORK. AS THE DAYS WENT ON THE GAUGE COMPLETELY QUIT WORKING AND THE LOW FUEL LIGHT HAS REMAINED ON. I RESET MY TRIP METER AFTER EVERY FILL UP, HOW ANNOYING. I AM NOT THE ONLY CONSUMER WITH THIS COMPLAINT. I REC'D A LETTER THAT GM STATES ITS THE FUEL LEVEL SENSOR. THE ONLY FIX A NEW FUEL PUMP FROM A DEALER AT 50% OFF? WHO CAN AFFORD DEALER PRICES? THIS IS OBVIOUSLY A DEFECT THAT GM IS FAILING TO OWN UP TO. ANY HELP WOULD BE APPRECIATED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425933September 18, 2011
FUEL SYSTEM, OTHER
FUEL SENSOR DOESNT WORK. STARTED OUT SPORATIC NOW JUST STICKS AT QUARTER TANK OR EMPTY VARIES AT TIMES. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425683September 15, 2011
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE
FILLED VEHICLE WITH GAS AND THE FUEL GAUGE REGISTERED EMPTY. FUEL GAUGE NO LONGER WORKS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425610September 15, 2011
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE
"GMC ENVOY FUEL SENSOR MAY FAIL PREMATURELY". I GOT THIS INFORMATION FROM GM IN A LETTER. THEY WILL PAY 1/2 COST TO HAVE IT REPLACED IF THE VEHICLE IS LESS THAN 10 YEARS OLD AND HAS =<120K MILES. MY VEHICLE HAS 148K AND IS A 2005 MODEL. GM TELLS ME THEY WILL NOT HELP ME WITH THIS PROBLEM DUE TO THE HIGHER MILES. I CONSIDER THE FACT THAT THE FUEL SENSOR MAY READ EMPTY EVEN WHEN FULL OR FULL WHEN IN FACT THE TANK IS EMPTY TO BE A SAFETY HAZARD. I AM ASKING FOR YOUR HELP TO HAVE GM RECALL THE AFFECTED MODELS AND REPAIR AT NO COST TO ME OR THE THOUSANDS OF OTHERS WHO IN FACT HAVE THE SAME PROBLEM. I HAVE NEVER FILED A COMPLAINT BEFORE AND HOPE THAT I HAVE PROVIDED ENOUGH INFORMATION FOR THE BOARD TO TAKE POSITIVE ACTION. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425433September 14, 2011
VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE:BODY:HATCHBACK/LIFTGATE, STRUCTURE:BODY:DOOR, POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, ELECTRICAL SYSTEM
THE WIPERS WERE THE FIRST TO GO. THAT NEEDED A CONTROL MODULE. THE TOUCH PADS FOR THE TAIL GATE WERE NEXT. FIRST THE DROP DOWN THEN THE SWING. THEN THE RIGHT SIDE PASSENGER DOOR INSIDE HANDLE STOPPED WORKING. THEN THE LEFT SIDE REAR DOOR OUTSIDE HANDLE DOESN'T WORK. THEN THE FOUR WHEEL DRIVE DOESN'T WORK. THEN THE FUEL GAUGE DOESN'T WORK. NOW THE PASSENGER'S WINDOW DOESN'T OPEN. 5TH SPEED ON THE HEATER STOPPED WORKING. WHAT IS THE MATTER WITH GMC? THAT IS A HIGH END VEHICLE AND AS SUCH SHOULD NOT BE PLAGUED WITH SUCH PROBLEMS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423831September 6, 2011
FUEL SYSTEM, GASOLINE
FUEL GAUGE READINGS ARE INACCURATE, DEALER WANTS TO REPLACE THE GAUGING SYSTEM IN THE TANK AT CONSUMERS COST. I BELIEVE IT IS A KNOWN PROBLEM AND SHOULD BE A WARRANTIED ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423989September 6, 2011
FUEL SYSTEM, GASOLINE
FUEL LEVEL SENSOR FAILURE. FUEL GAUGE FAILS TO GO PAST 1/4 TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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