GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10455891April 20, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE FUEL GAUGE WOULD DISPLAY AN EMPTY READING AFTER REFUELING. IN ADDITION, ALL OF THE OTHER GAUGES ON THE INSTRUMENT PANEL FAILED. THE VEHICLE WAS TAKEN TO A DEALER AND THE DEALER STATED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453156March 26, 2012
STRUCTURE:BODY
THE REAR TAILGATE IS NOT OPERATING AT ALL. IT WILL NOT LATCH CLOSED, IT SWINGS DOWN ON ITS OWN. IT IS CURRENTLY BEING HELD IN THE LATCHED POSITION BY A RATCHET STRAP. IT HAS ALSO SWUNG OPEN ON ITS OWN, WHILE IT WAS STILL LATCHING PROPERLY AND THE REAR WINDOW HAS DROPPED ITSELF ON ITS OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452444March 20, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
SPEEDOMETER AND TACHOMETER QUIT WORKING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451119March 12, 2012
ELECTRICAL SYSTEM
THE SPEEDOMETER AND GAS GAUGE IN MY 2004 ENVOY DO NOT WORK. JUST LIKE EVERYONE ELSE HERE THE SPEEDOMETER IN MINE SOMETIMES READS OVER 100 MPH WHEN I MIGHT BE DOING 35MPH. MOST OF THE TIME IT JUST STAYS AT 0 SO I DON'T KNOW HOW FAST I'M GOING. THE GAS GAUGE JUST DOESN'T WORK AT ALL. I CAN'T AFFORD THE REPAIR AND FROM ALL THE OTHER COMPLAINTS I'VE SEEN GM SHOULD FIX IT FOR FREE ANYWAY. HOW MANY PEOPLE HAVE TO COMPLAIN BEFORE THE NTSB WILL GET BEHIND THE CAR OWNERS? ONE PERSON HERE SAID THAT GM ACTUALLY WON A LAWSUIT AND WAS COMPENSATED FOR THE FAULTY PARTS BUT DID NOT DO THE RECALL ON THE ENVOYS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448649February 21, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE PARKED, THE CONTACT NOTICED A STRONG GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THE CONTACT THAT THE FUEL TANK WAS CORRODED AND FUEL WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448075February 15, 2012
ELECTRICAL SYSTEM, STRUCTURE
FIRST MY SPEEDOMETER STOPPED REGISTERING A SPEED FOLLOWED BY THE GAS GAUGE GOING OUT. MY RADIO GOES IN AND OUT (MORE OUT THAN IN), MY SUNROOF STARTED OPENING AND CLOSING ON ITS OWN WHEN TURNING THE CAR ON AND OFF, AND THE ROOF LEAKS AROUND WHERE THE VISOR IS WHEN IT RAINS HARD. I HAVE SEEN MANY OTHER CONSUMERS WITH THESE SAME PROBLEMS AND WOULD REALLY LIKE TO HAVE THESE PROBLEMS ADDRESSED BY SOMEONE AT GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446772February 6, 2012
AIR BAGS
I WAS IN ACCIDENT ON SATURDAY FEBRUARY 4, 2012 IN MY 2004 ENVOY XUV. I WAS TRAVELING APPROX. 40 MPH WHEN ANOTHER CAR PULLED IN FRONT OF ME AND WITHIN 1 SECOND I T-BONED THE SIDE OF THEIR CAR. MY AIRBAGS DID NOT DEPLOY. FORTUNATELY ALL I ENDED UP WITH WAS MINOR BRUSES FROM THE STEERING WHEEL AND THE SEATBELT STRAP. THIS WAS TO BE THE BEST ENGINEERED SUV GMC HAD EVER MADE AND I WAS SHOCKED THE AIRBAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10445850January 30, 2012
VEHICLE SPEED CONTROL
SPEEDOMETER IS COMPLETELY DISABLED , RPM AND BATTERY GUAGES INOPERABLE AND GAS GUAGE SOMETIMES DOES NOT WORK. I UNDERSTAND THERE WAS A RECALL BUT I DID NOT RECEIVE ANY NOTIFICATION AND NOW I AM TOLD IT WILL COST BETWEEN $400 AND $500 TO REPAIR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444936January 23, 2012
AIR BAGS
ROAD CONDITIONS WERE ICY ,CAR SUDDENLY LOST CONTROL AND SLAMMED INTO A UTILITY POLE. NEITHER DRIVER SIDE OR PASSENGER SIDE AIRBAG DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10444004January 17, 2012
FUEL SYSTEM, GASOLINE
A YEAR AFTER THE PURCHASE OF MY NEW 2004 GMC ENVOY XUV MY SERVICE ENGINE LIGHT CAME ON AND AN AUTHORIZED SERVICE TECH SAID I NEEDED A NEW GAS CAP BECAUSE OF A SMALL VAPOR LEAK. I BOUGHT THE NEW CAP AND A FEW MONTHS LATER THE ENGINE LIGHT CAME ON AND AGAIN I BOUGHT ANOTHER CAP. FROM THEN I HAD BEEN TOLD BY DIFFERENT MECHANICS THAT THE VAPOR LEAK IS COMING FROM THE NOZZLE THE CAP ATTACHES TO BUT TODAY FOR THE FIRST TIME I WAS TOLD I WOULD FAIL MY SMOG CHECK BECAUSE THE VAPOR LEAK ACCORDING TO THEIR DIAGNOSTICS WAS NOT COMING FROM THE NOZZLE, BUT SOMEWHERE ELSE NEAR THE TANK. AFTER RESEARCH ON RECALLS AND COMPLAINTS, I FOUND OUT THAT MY PROBLEM WAS SIMILAR TO OTHER COMPLAINTS, THAT BEING THE GM SERVICE BULLETIN 05-06-04-014A: INFO - DIAGNOSTIC AIDS FOR TROUBLE CODES P0440, P0455 & / OR P0442 FUEL WAS LEAKING FROM THE CRACK, AND THAT THE 2002 - 2004 ENVOY MAY HAVE ISSUES WITH A CRACK IN THE GAS TANK FILLER NECK AS WELL. I CHECKED OUT THE ASSEMBLY SYSTEM AND YEP MY FILLER TANK CONNECTION FROM HOSE TO TANK IS LOOSE AND SHOWING EVIDENCE OF GAS LEAKING DOWN THE TANK. IT WASN'T A SMALL VAPOR LEAK, IT IS A MUSHROOM CLOUD EVENT JUST WAITING TO HAPPEN TO MY BACKSIDE! THE INTERESTING PART OF THIS DISASTER IS THAT THEY DID THIS AS FAR BACK AS I COULD SEARCH, SO FAR AS EARLY AS 2001. GM HAD ADVISED THEIR MECHANICS THAT THE PROBLEM WAS RESOLVED AND REDESIGN OF THE SYSTEM WAS IN PLACE WITH WELDED UNITS ATTACHING THE COMPONENTS, RATHER THAN RUBBER BOOTING TO PLASTIC TANKS. I HAVE THE INTERNAL MEMO OF THEIR DECLARATIONS FOR THREE YEARS SO FAR. TODAY, I'M IN POSSESSION OF A LOADED BOMB AND SEE THAT TSB'S ARE ISSUED FOR YEARS THROUGH 2009. PLUS THERES A DISCREPANCY WITH SERVICE WARRANTIES OF 10 YEARS OR 120,000 MILES VS 150,000, I HAVE THOSE INTERNAL DOCUMENTS FROM GM TO THE DEALERS AS WELL. I CANT AFFORD THIS. OTHER ENVOY OWNERS I'VE TALKED TO ARE SAYING THE SAME THINGS EXACTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444048January 17, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
STARTING SHORTLY AFTER ENVOY WAS BOUGHT I NOTICED THAT THE FUEL GAUGE WOULD SHOW QUARTER TANK ONE, THEN AFTER SHUTTING OFF AND STARTING AGAIN IT WAS OUT OF FUEL AND THE LIGHT WAS ON. IN JULY 2011 THE OIL PRESSURE GAUGE WENT HIGH AND IT IS NOW PEGGED AND DOESN'T RESET. I ASKED DEALER ABOUT IT AND THERE WAS AN OUTRAGEOUS PRICE JUST TO DIAGNOSE. JAN 2012 AND NOW SPEEDOMETER GAUGE DOES NOT RESET, IT IS STUCK AT 30 MPH AND GOES UP TO 85-90 WHEN DRIVING. AFTER RESEARCHING TODAY I SEE A SERVICE BULLETIN ABOUT THE INSTRUMENT CLUSTER, I NEVER RECEIVED THE INSTRUMENT CLUSTER LETTER FROM GM, BECAUSE ENVOY WASN'T INCLUDED, BUT IT IS THE SAME ISSUES AS OTHER VEHICLE ON THE SERVICE BULLETIN. PLEASE HOLD GM RESPONSIBLE FOR THESE DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443751January 13, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED A FUEL TANK CRACKED CAUSING THE FUEL TO LEAK AND THE VEHICLE TO STALL. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO REPLACED THE FUEL TANK WHICH CORRECTED THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442469January 5, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
ON THURSDAY 12/27/2011 ON MY WAY TO WORK PULLED INTO HESS GAS STATION PUT MY TRUCK IN PARK LOOK UP AND I WAS ROLLING BACK... LOOK AT THE GEAR SHIFT AND IT WAS IN PARK BUT ON MY DASHBOARD THE TRUCK WAS IN 1ST GEAR TRIED TO PULL IT OUT OF PARK BY THE HAND GEAR AND IT KEPT ROLLING BACK AND FORTH THEN IT FINALLY LOCK UP IN PARK BUT STILL ON THE DASHBOARD IT SAID IT WAS IN 1ST GEAR UNABLE TO CHANGE GEARS, HAD TO HAVE MY TRUCK TOWED TO WHERE I PURCHASED IT FROM AUTOLINE IN JACKSONVILLE FLA. FOUND OUT THE SHIFTER CABLE POP IN HALF HAD TO HAVE IT REPLACED PURCHASED THE SHIFTER CABLE AND SHIFTER ASSEMBLY COSTING JUST FOR THE PARTS OVER $200.00 AT 292.00 LABOR I ONLY HAD THE TRUCK 3 MONTHS AND SINCE THEY CLAIM IT WAS WEAR AND TEAR IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY I PURCHASED. THIS WAS A VERY SCARY MORNING GLAD I WAS NOT DRIVING IT AND PULLED OVER TO PURCHASE GAS THAT MORNING. WHAT I DON'T UNDERSTAND IS WHY IS THIS CONSIDERED WEAR AND TEAR..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442359January 4, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 ENVOY XL BEGAN ACTING ERRATICALLY ( GOING FROM 0 TO 120 ) A EARLIER 2011 AND CONTINUES. THE GAS GAUGE DOES NOT REGISTER PROPERLY EITHER. THE DEALER WANTED TO CHANGE MY SPEEDOMETER FIRST TO SEE IF THIS WOULD FIX BOTH PROBLEMS (OVER $600.00 IN COST) AND IF THAT DIDN'T FIX IT, THEN THEY WOULD HAVE TO CHANGE A MODULE IN THE FUEL TANK (ANOTHER $600.00 IN COST). MY RESEARCH ON THE INTERNET INDICATES THIS IS A FAULTY PART AND NEEDS TO BE RECALL. I'VE READ DIFFERENT MAKES OF GMC AND MILEAGE HAVE COMPLAINED ABOUT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441982December 31, 2011
FUEL SYSTEM, GASOLINE
GAS SMELL NEAR REAR OF VEHICLE WHEN PARKED, AFTER DRIVING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440960December 22, 2011
VISIBILITY
THE BACK WINDOW ON MY GMC ENVOY 2004 EXPLODED WHEN MY SON WAS CLOSING IT. THANK GOODNESS THE GLASS PIECES HIT AND CUT HIS FOREHEAD AND HAND AND NOT HIS EYES! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10438049December 2, 2011
FUEL SYSTEM, GASOLINE
THE GAS TANK OR HOSE IS LEAKING. THIS IS ONLY 7 YEARS OLD AND IT IS GOING TO BE VERY EXPENSIVE TO FIX AN FEEL THIS SHOULD BE A RECALL. SEVERAL PEOPLE HAVE TOLD ME THAT THEY HAVE HAD RECALLS ON TRAILBLAZERS FOR JUST THIS REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436810November 22, 2011
ENGINE AND ENGINE COOLING
LOW ENGINE POWER LIGHT COMES ON AND VEHICLE SHUTS DOWN. SOMETIMES YOU CAN RESTART IT WITH NO PROBLEMS. NOW IT SPUTTERS AND HAS VERY LITTLE POWER. IF YOU TURN ON ANYTHING IT MAKES IT WORSE. IT SURGES AND STALLS. IT CHUGS ALONG UNTIL YOU TURN OFF AS MAY ELECTRICAL ITEMS AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436480November 20, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS ON MY WAY TO WORK DOING 40 MPH WHEN I LOOKED DOWN TO CHECK MY SPEED AND THE SPEEDOMETER STATED THAT I WAS GOING 70 MPH AND IT WAS GOING HIGHER. I BEGIN TO SLOW DOWN BUT THE SPEEDOMETER WOULD NOT GO ANY LESS THAN 70 MPH, EVEN WHEN I PARKED MY CAR AT MY JOB IT WAS STILL READING 70 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435958November 15, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING GASOLINE ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE FUEL TANK EXHIBITED A LEAK AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE FUEL LEAK AND THE MANUFACTURER SUGGESTED TAKING THE VEHICLE TO THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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