GMC Envoy Complaints (2002)

567 consumer complaints on file.

#10164986August 8, 2006
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE FILLING MY 2002 GMC ENVOY, I OBSERVED GAS POURING OUT OF THE TOP OF THE TANK DOWN OVER THE REAR AXLE AND NEAR THE TAILPIPE. I NOTICED THIS BECAUSE THE GAS PUMP DID NOT SHUT OFF AT THE APPROPRIATE LEVEL. I CALLED GMC AND REPORTED IT. THEY WERE AT FIRST RELUCTANT TO GIVE ME THE AGENCY I COULD REPORT THIS TOO BUT AFTER SPEAKING TO A SUPERVISOR THEY FINALLY TOLD ME I COULD REPORT THE POSSIBLE DEFECT TO THE NHTSA. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164056July 31, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2002 GMC ENVOY WITH 49,000 MILES. THE TRANSMISSION FAILED, DID NOT WANT TO SHIFT FROM FIRST, THEN NO REVERSE WHEN I LEFT THE DESTINATION. HAD TOWED TO DEALER. SERVICE MANAGER STATED SHE HAD A HUNCH WHAT IT WAS BUT HAD TO GET IT IN THE SHOP FIRST. SURE ENOUGH, THE SUN SHELL FAILED AND THE TRANSMISSION HAS TO BE REPLACED. CALLED GM CUSTOMER SERVICE IN AN ATTEMPT TO GET THEM TO FIX IT AT THERE EXPENSE SINCE THIS IS AN REGULAR OCCURRENCE WITH THERE TRUCKS. HAVE NOT HEARD BACK AS OF YET. SEEN MANY MANY MANY POSTS AROUND THE INTERNET ABOUT THIS VERY PROBLEM. THIS SHOULD BE LOOKED INTO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163186July 22, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
LAST YEAR (2005) THE CLUTCH FAN LOCKED UP AND STAYED LOCKED UP UNTIL WE TOOK IT TO A GM DEALER. THEY SAID THERE WAS A BULLETIN ON THIS AND THE PCM NEEDED TO BE RE-PROGRAMMED. THAT SOLVED THE PROBLEM. THE VEHICLE LOOSES POWER, WON,T SHIFT PROPERLY AND THIS HAPPENS WITHOUT NOTICE. ONE MINUTE IT'S FINE AND THEN IT'S NOT. NOW ONE YEAR LATER THE SAME PROBLEM HAS OCCURRED. THIS IS RIDICULOUS!! I NOW HAVE TO TAKE IT TO A DEALER AND PAY TO HAVE IT RE-PROGRAMMED. IF THIS IS A CONTINUING PROBLEM, I DON'T UNDERSTAND WHY GM CAN'T JUST REPLACE THE CHIP THAT HOLDS THE CODE, AND BE DONE WITH IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161785July 7, 2006
FUEL SYSTEM, GASOLINE:DELIVERY
DT*: THE CONTACT STATED THE VEHICLE HAD A PREMATURE FAILURE OF THE FUEL TANK ASSEMBLY. THE TOP OF THE GAS TANK ASSEMBLY RUSTED OUT CAUSING A FUEL LEAK WHICH INCREASED THE PROBABILITY OF A FIRE. UPDATED 9/15/2006 - THE CONSUMER SAW THE FUEL LEAKING FROM THE VEHICLE AT A RATE OF 1-3 DROPS PER SECOND. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE FUEL SENDING UNIT HARDWARE WAS SEVERELY RUSTED AND CORRODED. THE ENTIRE ASSEMBLY HAD TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160452June 22, 2006
ENGINE AND ENGINE COOLING
MY 2002 ENVOY HAS STALLED 3 TIMES NOW WHILE TRAVELING ON THE HIGHWAY. EACH TIME THE ENGINE QUITS AND WILL NOT RESTART UNTIL DISCONNECTING AND RE-CONNECTING THE BATTERY. SINCE THIS LAST TIME THE CAR DISPLAYS ABS LIGHT AND SPEEDOMETER DOES NOT WORK EVEN AFTER DISCONNECTING BATTERY. DEALER SAYS I HAVE TO REPLACE A COMPUTER NOW. SOUNDS LIKE RECALL 04V289000 BUT MY VIN IS NOT INCLUDED IN THAT RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160182June 19, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160113June 18, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
HAVE A 2002 GMC ENVOY, BOUGHT NEW. 8 RECALLS, BALL JOINT AND SPEAKER FAILURES. AT 32000. MILES, THE TRANSMISSION FAILED. DEALER DIAGNOSED WITH SUN-SHELL GEAR PROBLEM, THAT WAS ADDRESSED BY A GM REPAIR BULLETIN. AT 37000. TRANSMISSION FAILED AGAIN. DEALER ADVISED THE ENTIRE TRANSMISSION NEEDED REPLACEMENT, BUT IT WAS NOT RELATED TO HIS OCT. 05 REPAIR. CONTACTED GM CUSTOMER SERVICE, HAVE A FILE NUMBER, BUT HAVE NOT HEARD FROM ANYONE IN 2 WEEKS. THEY ADVISE THAT THE GM AREA REPRESENTATIVE HAS NOT CALLED ANYONE BACK, EITHER THE DEALER OR GM CS. ?? ASKED TO CONTACT HIM MYSELF AND WAS TOLD I COULD NOT DO THAT. ASKED WHERE I COULD CONTACT CEO RICK WAGONER AND WAS TOLD THAT NO ONE CAN GIVE OUT THAT INFO. A BUNKER IN COLARADO MAYBE? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159632June 12, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE DRIVING 10 MPH, THE SUN SHELL GEAR FRACTURED INSIDE THE TRANSMISSION SUDDENLY, CAUSING THE TRANSMISSION TO LOSE REVERSE, SECOND AND FOURTH GEARS. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALERSHIP. REPAIRS HAVE BEEN MADE TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157748May 17, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
WENT TO BACK OUT OF NEIGHBOR'S DRIVEWAY & THERE WAS NO REVERSE GEAR; JUST LIKE IT WAS IN NEUTRAL. AFTER PUSHING THE GMC ENVOY OUT OF DRIVEWAY, IT WOULD GO FORWARD, BUT WAS VERY "STRAINED" TO GET INTO GEAR. I AM THE OWNER OF HIS ENVOY SINCE IT WAS NEW; IT HAS ONLY HIGHWAY MILES; HAS ALWAYS BEEN SERVICED BY THE DEALER FROM WHICH IT WAS PURCHASED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157679May 16, 2006
ENGINE AND ENGINE COOLING:ENGINE
SEVERE LOSS OF ENGINE POWER, LOUD NOISES FROM ENGINE AND POOR SHIFTING AND VERY POOR ACCELERATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156962May 8, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
1) PERIODIC LOUD, BUT NOT SUSTAINED, ENGINE FAN ROARING NOISE FOR 1-2 YEARS. 2) NOISE FINALLY WOULD NOT STOP AND WAS DIAGNOSED AS SEIZED FAN CLUTCH, AFTER WARRANTY EXPIRATION. 3) REPLACEMENT OF COOLING FAN CLUTCH AT A COST OF $630.16 ON A VEHICLE WITH ONLY 37,188 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10155621April 18, 2006
ELECTRICAL SYSTEM:WIRING, AIR BAGS:FRONTAL, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CONTINUED ELECTRICAL PROBLEMS WITH 2002 GMC ENVOY. SUCH AS ON-STAR TELEPHONE ALONG WITH RADIO/CD PLAYER, ALL FOUR DOORS FAILING TO LOCK OR OPEN INCLUDING THE BACK HATCH. SERVICE AIR BAG LIGHT AND ENGINE CHECK LIGHTS COMING ON. REPROGRAM ENGINE/TRANSMISSION MODULE, ALSO TELEPHONE ANTENNA REPLACED, SHORT IN WIRING LOCATED DUE TO RUBBING/PINCHING DURING CONSTRUCTION, REPLACED WIRING HARNESS. HUNDREDS OF DOLLARS REQUIRED TO IDENTIFY SHORT IN WIRING. TRANSMISSION OPERATES SLUGGISH UNTIL WARMED-UP VEHICLE FEELS AS IF THE BRAKES ARE ON UNTIL IT HAS MOVED SEVERAL BLOCKS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154538April 4, 2006
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
IN REGARD TO MY PRIOR COMPLAINT I NOTICE THAT MY HINGES HOLDING MY TAILGATE ON WERE RUSTED ABOUT A MONTH AFTER I PURCHASE MY TRUCK, AND TOOK IT THE DEALER SERVICE SHOP. I WAS TOLD THAT THE HINGES WERE NOT COVERED UNDER THE CERTIFIED WARRANTY,ALTHOUGH ACCORDING TO THE CERTIFIED CAR AND TRUCK WARRANTY IT SHOULD HAVE BEEN NOTICE DURING THE BUMPER TO BUMPER INSPECTION BEFORE SELLING THE TRUCK. I CAN'T REMEMBER THE EXACT DAY I TOOK IT IN I BELIEVE IT WAS NEAR THE END OF THE MONTH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154400April 3, 2006
STRUCTURE:BODY:HATCHBACK/LIFTGATE
I PURCHASE A 2002 GMC ENVOY 06/05 ,AND ABOUT 1 MONTH AGO I HEARD A LOUD NOISE WHEN I WENT TO OPEN MY TAIL HATCH AFTER NOTICING MY PASSENGER SIDE BRAKE LIGHT WAS OUT. I TALK TO THE DEALER ABOUT THIS AND WAS TOLD BY THE BODY SHOP MANAGER THAT THE FLAP OVER THE HATCH WAS SUPPOSE TO LOOK LIKE THAT THERE IS A VERY NOTICEABLE GAP,HE THEN SAID THAT IT PROBABLY HAD BEEN FIXED BEFORE. AND DURING A LATER CONVERSATION WITH HIM HE SAID THAT IT WAS NATURAL WEAR AND TEAR. I AM THE OWNER AND ONLY DRIVER OF MY TRUCK, AND I PROBABLY WOULDN'T HAVE OPEN THE BACK HATCH IF I HADN'T NOTICE THE BRAKE LIGHT OUT WHICH I FOUND OUT IS UNDER A RECALL. MY CONVERSATIONS WITH THE DEALER AND ALSO GMC HAVE LEAD TO NO WHERE. I TOOK THE TRUCK TO AN OUTSIDE REPAIR SHOP WHO LOOK AT THE HATCH AND ALSO SAID THAT IT HAD BEEN REPAIR BEFORE AND TO TRY TO WORK WITH GMC AND THE DEALER WITH GETTING IT FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152190March 8, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH A NOISE WAS HEARD FROM THE ENGINE AND THE CLUTCH FAN WAS STICKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC DETERMINED THE CLUTCH FAN NEEDED TO BE REPLACED. THE CLUTCH FAN WAS REPLACED AND THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151796March 4, 2006
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
THE REAR WINDOW ON THE TAILGATE POPS OPEN ABOUT EVERY OTHER MONTH. THE DASHBOARD DISPLAY ADVISES THIS HAS HAPPENED BUT IT CAN BE EASILY HEARD WHEN THE LATCH POPS. THIS HAS BEEN OCCURRING FOR SEVERAL YEARS. THE DATE BELOW IS THE MOST RECENT OCCURRANCE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151100February 24, 2006
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE POWER STEERING UNIT WENT OUT ON MY GMC ENVOY. YES, MY CAR IS OUT OF WARRANTY,BUT DO NOT FEEL THIS SHOULD OF OCCURRED. IN DISCUSSING WITH SERVICE MGR. OF SELLING DEALER HE ADVISED THEY HAVE HAD SIMILAR FAILURES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150283February 14, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
DT*: THE CONTACT STATED WHILE EXITING THE EXPRESSWAY AT 45 MPH THE VEHICLE LOST ALL TRANSMISSION CONTROL. THE ENGINE REVVED AND THE VEHICLE COASTED TO A STOP. THE VEHICLE WAS PUT INTO PARK HOWEVER, THE VEHICLE STILL ROLLED. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. UPON INSPECTION THE TRANSFER CASE AND MODULE NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL #01V334000, REGARDING THE TRANSMISSION AND TRANSFER CASE. THE VEHICLE HAS THE SAME PROBLEM AS INDICATED IN THE RECALL HOWEVER; IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. NO REPAIRS HAVE BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150106February 13, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED THE ABS ENGAGED AT SPEEDS OF 30 MPH AND BELOW. THE STOPPING DISTANCE WAS INCREASED AS A RESULT. THERE IS A NHTSA RECALL, # 05V379000, REGARDING THE ABS SYSTEM. THE VEHICLE HAS THE SAME PROBLEMS AS THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP FOR INSPECTION. THE DEALER CAN NOT DUPLICATE THE PROBLEM AND NO REPAIRS WERE MADE. UPDATED 03/03/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150802February 6, 2006
WHEELS:LUGS/NUTS/BOLTS/STUDS
2002 ENVOY WHEEL STUDS BROKE COMPLETELY OFF 3 TIMES. *TS ***NO ANSWER REQUIRED*** THE STUDS ALWAYS BREAK OFF IN THE SAME LOCATION, THE DRIVER'S SIDE REAR WHEEL. THE WHEELS HAVE BEEN ROTATED BY THE DEALER EVERY 7/8000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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