GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10543447September 13, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT AFTER ENTERING THE DRIVEWAY, SHE SHIFTED INTO PARK BUT THE GEAR SELECTOR INDICATED THAT THE VEHICLE WAS STILL IN DRIVE. THE VEHICLE THEN ROLLED AWAY. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THE GEAR CABLE HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,193. UPDATED 11/19/13*LJ THE CONSUMER STATED UPON SHIFTING THE GEAR INTO PARK, THE VEHICLE CONTINUED TO ROLL FORWARD. ONCE THE CONSUMER PUSHED THE SHIFTER RELEASE, AN INDICATOR DISPLAYED INTERNAL FAILURE CABLE BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535427August 14, 2013
ELECTRICAL SYSTEM
LONG TERM PROBLEM WITH THE INSTRUMENT CLUSTER THAT GREW MUCH WORSE AT THE BEGINNING OF THIS YEAR. I'M THE ORIGINAL OWNER AND THE VEHICLE CURRENTLY HAS LESS THAN 88K MILES ON IT. BACK IN 2010 THE TACHOMETER STOPPED FUNCTIONING PROPERLY. AT IDLE, IT WAS READING 5000-6000 RPM. KEPT WATCHING THE TACH OVER MONTHS AND IT WAS ALL OVER THE PLACE UNTIL THE NEEDLE FINALLY RESTED AT THE 6 O'CLOCK POSITION. WASN'T A BIG DEAL. EARLY THIS YEAR (2013), OTHER GAUGES STARTED READING IMPROPERLY. ONE BY ONE THE OIL PRESSURE, SPEEDOMETER, AND FUEL GAUGE ALL WENT HAYWIRE, SHOWING READINGS OUTSIDE OF THEIR RANGE. THE ONLY TWO FUNCTIONAL GAUGES LEFT WERE VOLTAGE AND COOLANT TEMPERATURE WHEN I HAD THE ENTIRE INSTRUMENT CLUSTER REPLACED BACK IN MARCH THE CLUSTER IS A COMMON PROBLEM. THERE'S A THREAD AT EDMUNDS.COM WITH OVER 500 POSTS RELATED TO IT: HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX?14@@.F17BA01/0 DIDN'T HAPPEN TO ME BECAUSE I WAS WATCHING ALL THE GAUGES CLOSELY, BUT I'D HATE TO SEE SOMEONE RUN OUT OF GAS IN THE MIDDLE OF NOWHERE BECAUSE OF A FAULTY FUEL GAUGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526242July 22, 2013
FUEL/PROPULSION SYSTEM, ENGINE
MY GMC'S SERVICE ENGINE SOON LIGHT WENT ON AND I TOOK INTO THE SHOP. THEY STATED THAT THERE IS A FUEL ISSUE FOR THE FUEL CAP AND THAT THE FUEL TANK NEEDS TO BE REPLACED BECAUSE IT LEAKS. THIS IS A MANUFACTURERS DEFECT AND THIS PART SHOULD NEVER "WEAR OUT" OVER TIME OR DUE TO THE NUMBER OF MILES DRIVEN. GMC NEEDS TO STAND BEHIND THEIR VEHICLE AND REPLACE THIS PART FOR FREE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524963July 15, 2013
FUEL SYSTEM, GASOLINE
THE FUEL TANK NECK WHERE THE FUEL GOES INTO THE VEHICLE, THEN DOWN TO THE GAS TANK, HAS IN THE PLASTIC & LEAKS FUEL & GAS VAPORS SO THE CHECK ENGINE LIGHT IS ALWAYS ON. MY MECHANIC SAID THERE IS NO WAY TO FIX THIS WITHOUT PURCHASING A NEW FUEL TANK SINCE THIS IS ALL ONE PIECE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524903July 15, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 GMV ENVOY SUV. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, FUEL WAS SEEN LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE INLET CHECK VALE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522818July 2, 2013
AIR BAGS
WAS SITTING IN PARKING LOT, CLOSED THE DRIVERS SIDE DOOR, TURNED KEY IGNITION ON AND PASSENGER AIRBAG DEPLOYED. CAR WAS NOT OUT OF PARK. BRAKE WAS DEPRESSED. CAR WAS NOT STRUCK BY ANYTHING AROUND IT. PREVIOUSLY MY DRIVERS SIDE AIRBAG HAD DEPLOYED IN THE SAME FASHION. PARKED CAR, NOT IN GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522325June 28, 2013
ENGINE, ELECTRICAL SYSTEM
THE "CHECK GAUGES" LIGHT FLASHES FOLLOWED BY "LOW OIL PRESSURE" FOLLOWED BY "STOP ENGINE" AND THE ENGINE STALLS. EACH TIME THIS HAPPENS THE AC HAS BEEN ON. SENT TO DEALER AND THEY WERE UNABLE TO REPRODUCE THIS ISSUE. HAS HAPPENED 3 TIMES NOW. VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522172June 27, 2013
POWER TRAIN
I WAS DRIVING BACK HOME AND PARKED IN MY DRIVEWAY PUT THE VEHICLE IN PARKED AND WHEN I RELEASED THE BRAKE PEDDLE THE VEHICLE JUMP AND TOOK OFF IN REVERSE. I MISSED HITTING MY WIFE BY INCHES. I THEN STOPPED THE VEHICLE AND TURNED IT OFF. THEN I TRIED TO RESTART THE VEHICLE AND IT WOULD NOT START. I TIRED TO PUSH THE BUTTON ON THE SHIFTER. I THEN THOUGH THERE WAS SOMETHING WRONG WITH THE TRANSMISSION. I THEN WHEN TO THE INTERNET AND SEARCH WHAT WOULD CAUSE THE PROBLEM. FINDING IT WAS SOMETHING TO DO WITH THE LOCKOUT DEVISE. I THEN CHECKED INSPECTED THE TRANSMISSION AND FOUND THE CABLE THAT COME FROM THE SHIFTER TO THE TRANSMISSION WAS OF AND THE BUSHING THE WAS SUPPOSE TO HOLD THE CABLE END ON THE TRANSMISSION BRACKET WAS DEFECTIVE AND MADE MY VEHICLE VERY DANGEROUS ALMOST HITTING MY WIFE. IF IT HAD HAPPENED IN A PARKING LOT I COULD HAVE HIT SOMEONE OR THE VEHICLE BEHIND ME. CONTACTED GMAC NO KNOWLEDGE OF THE SAFETY PROBLEM I HAVE DESCRIBED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519293June 11, 2013
ELECTRICAL SYSTEM, SEATS
ON JUNE 8 2013 BOTH THE DRIVER AND PASSENGER SEAT POWER ADJUSTMENTS CEASED TO OPERATE OR RESPOND IN ANY WAY. BOTH SEAT STUCK IN A FULL BACK POSITION. THE NEXT DAY, JUNE 9 2013, THE VEHICLE WAS AT IDLE AND IN PARK FOR NO MORE THAN 4 OR 5 MINUTES, WHEN AN ODD SMELL WAS NOTICED. A SMALL ELECTRICAL FIRE TO INCLUDE SPARKS AND A LOT OF SMOKE THEN ERUPTED UNDER THE PASSENGER SEAT. THE DRIVER TURNED THE VEHICLE OFF, AND THE PASSENGER AND 18 MONTH OLD CHILD, AND DRIVER ALL EXITED THE VEHICLE. THE FIRE DIED, AND THE SMOKE CLEARED. WAITED 15 MINUTES, RESTARTED THE VEHICLE WITH NO PROBLEMS. THE VEHICLE WAS DROPPED OFF THE NEXT DAY, JUNE 10 2013, A CHEVY DEALERSHIP. THE VEHICLE IS CURRENTLY UNDER DIAGNOSES. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10514669June 1, 2013
ENGINE, STRUCTURE:BODY, ELECTRICAL SYSTEM
WHILE DRIVING ANOTHER MOTORIST SAW SMOKE COMING FROM REAR OF VEHICLE AND GOT VEHICLE STOPPED ON SIDE OF ROAD AT WHICH TIME THE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. CALLED FIRE DEPT AND POLICE. FIRE SPREAD THROUGH THE HEARER BOX INTO THE VEHICLE AND ACROSS DASH UNTIL IT BEGAN BURNING THE HEADLINER. FIRE DEPT PUT OUT FIRE BUT WAS A TOTAL LOSS. THERE WAS NO INDICATION ON INSTRUMENT PANEL OF ANY PROBLEMS (ALL GAUGES SHOWING NORMAL READINGS). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10513455May 24, 2013
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT DIAGNOSED AS DTC CODE P0442 (EVAP LEAK). SMOKE TEST REVEALED CRACK IN FUEL TANK ASSEMBLY WHERE FILLER NECK HOSE MEETS THE FUEL TANK. *TR GMC ISSUED A BULLETIN NO.: 05-06-04-014A ON MARCH 21, 2005 REGARDING THE ABOVE REFERENCED DTC CODE AND ITS POSSIBLE CONNECTION TO A FRACTURE IN THE FUEL TANK, BUT HAS NOT ISSUED A RECALL OR OTHER REMEDY FOR THIS DEFECT. VEHICLE IS UNSAFE DUE TO FUEL TANK FRACTURE. IN ADDITION, VEHICLE CANNOT BE REGISTERED BECAUSE IT CANNOT PASS SMOG TEST WITH CHECK ENGINE LIGHT ON. COST FOR REPAIR IS $1,300-$1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511483May 11, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
OIL GAUGE STOPPED WORKING SINCE 2010. CHANGED OIL PRESSURE SWITCH, BUT OIL GAUGE STILL NOT READING. SPEEDOMETER GAUGE STARTED GIVING FALSE READINGS SINCE EARLY 2011. FAILS TO READ CORRECTLY SINCE, READING UP TO 200MPH @ REAL SPEEDS UP TO 40MPH. ABOUT A YEAR LATER RPM GAUGE FAILED AND STOPPED WORKING SINCE EARLY 2012. WE NEVER KNOW WHAT SPEED WE ARE GOING WITH A LOT OF RISKS INVOLVED, INCLUDING SPEEDING TICKETS OR ELSE. THERE ARE MANY OWNERS WITH SAME PROBLEM, WITH COSTLY REPAIRS AND SOMETIME NO FIX. HOPING FOR GMC TO STEP UP TO THE PLATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507303April 5, 2013
FUEL/PROPULSION SYSTEM
A VERY STRONG ODOR OF GASOLINE IS INSIDE AND OUTSIDE OF MY CAR. WHEN THE CAR IS STARTED AND BEING DRIVEN THE SMELL IS MOST HEAVIEST. AFTER DRIVING AND IT SITS, YOU CAN CONTINUE TO SMELL THE GAS FUMES. I TOOK MY VEHICLE TO A CERTIFIED DEALERSHIP TO FIND OUT THE PROBLEM AND A DIAGNOSTIC WAS DONE. UNFORTUNATELY, I WAS TOLD THAT THE PROBLEM COULD NOT BE DETECTED. I CONTINUE TO BE AFRAID THAT MAYBE MY CAN IS GOING TO CATCH ON FIRE OR EXPLODE AT ANY TIME. AFTER DOING MY RESEARCH, I HAVE FOUND THAT THERE ARE MANY OWNERS OF GMC ENVOYS WITH THIS SAME PROBLEM. SOME OF THE MODELS HAVE BEEN RECALLED, BUT THIS ISSUE REACHES FAR BEYOND THOSE MODELS. ALL MAKE AND MODELS WITH THIS PROBLEM SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502076March 8, 2013
FUEL/PROPULSION SYSTEM
THERE IS A STRONG GASOLINE SMELL INSIDE AND OUTSIDE THE VEHICLE. THE CHECK ENGINE LIGHT IS ON AND THE CODE IS INDICATING SOME TYPE OF VAPOR/EMISSIONS PROBLEM. I TOOK THE VEHICLE TO 2 DIFFERENT MECHANICS AND THEY BOTH FOUND THAT THE FUEL TANK FILLER AREA HAS A VAPOR AND LIQUID LEAK. THERE IS A TSB ISSUED BY GMC THAT COVERS THIS SITUATION BUT THEY WILL ONLY HONOR IT ON VEHICLES PRIOR TO 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501914March 7, 2013
FUEL/PROPULSION SYSTEM
MY CAR IS LEAKING GAS AND I. CAN ONLY PUT 20 OR 30 DOLLARS WORTH IN AT A TIME WHERE MOST OF IT ENDS UP ON THE GROUND. THERE IS ALSO A VERY STRONG GAS SMELL. I'M TAKING IT IN TO BE FIXED BUT THIS IS OBVIOUSLY A PROBLEM SINCE I JUST READ THAT OTHER OWNERS ARE HAVING THIS PROBLEM SO THERE SHOULD BE A RECALL BEFORE SOMEONE IS SERIOUSLY HURT MY CHECK ENGINE LIGHT ALSO COMES ON FOR A WHILE AND THEN GOES OFF. THESE ARE PROBLEMS THAT REQUIRE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499640February 22, 2013
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER BEGINS TO GIVE FAULTY READINGS. AT FIRST IT WAS REPORTING APPROXIMATELY 20 MILES PER HOUR UNDER ACTUAL SPEED. THIS ALMOST CAUSED A CRASH DUE TO EXCESSIVE UNKNOWN SPEED. IN THE LAST FEW DAYS THE SPEEDOMETER STARTS AT 60 MPH AND IS OFF BY APPROXIMATELY THE SAME AMOUNT SO WHEN TRAVELING 50 MPH THE SPEEDOMETER READS 110 MPH. THIS IS A MASSIVE SAFETY ISSUE AND THERE ARE NUMEROUS REPORTS ABOUT THIS YET NO RECALLS. HOW MANY PEOPLE MUST BE INJURED OR KILLED BEFORE YOU TAKE ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499347February 19, 2013
FUEL/PROPULSION SYSTEM, AIR BAGS, SUSPENSION
DUE TO THE CHECK ENGINE LIGHT CONSTANTLY COMING ON I WAS TOLD THAT I NEEDED A NEW GAS CAP. IT WAS STATED IF THE CAP IS NOT ON PROPERLY IT AFFECTS THE EMISSION CONTROLS. I HAVE REPLACED THE GAS CAP SEVERAL TIMES NOTHING HAS CHANGED ENGINE LIGHT GOES ON AND OFF. THERE STILL HAS NOT BEEN ACCURATE JUSTIFICATION FOR THIS MATTER. VEHICLE HAS FAULTY / LEAKING AIR BAGS ON THE REAR SUSPENSION. UPON RESEARCH THIS HAS BEEN A PROBLEM ON GMC VEHICLES FROM 1994 ~ 2006. WHY ARE THERE NO RECALLS? GMC ENVOY VEHICLE ARE SITTING VERY LOW DURING FREEZING TEMPERATURES. UPON STARTING THE VEHICLE IT WILL RAISE BACK UP AND LEVEL ITSELF BUT IT SHOULD NOT DROP DOWN LOW PERIOD. WEBSITES ARE FLOODED WITH COMPLAINTS. I HAVE CONTACTED GMC REGARDING ALL THESE ISSUES AND NOTHING HAS BEEN DONE. I WAS TOLD THERE WERE NO RECALLS REGARDING THESE MATTERS WHICH I DON'T UNDERSTAND. I HAVE VIEWED SO MANY COMPLAINTS ON SEVERAL WEBSITES REGARDING THESE SAME ISSUES. EXTERIOR LIGHTS~ LAMPS HAVE FAULTY SOCKETS DUE TO MOISTURE GETTING INSIDE THE LAMPS / BACK UP LAMPS. BULBS BURNING OUT CONTINUOUSLY. UNFORTUNATELY WHEN YOU TAKE YOUR VEHICLE TO A FREQUENT DEALER, MANY TIMES THEY'LL STEP OUTSIDE TO CHECK YOUR VEHICLE QUICKLY WITHOUT PUTTING YOU IN THE SYSTEM IF THEY FEEL NO SERVICE IS REQUIRED. I BELIEVE THIS MAY BE WHY THESE COMPLAINTS ARE NOT BEING ADDRESSED/ REPORTED / OR RECORDED. IT IS APPARENT THERE ARE SERIOUS PROBLEMS WITH THESE VEHICLES. SOMETHING NEEDS TO BE DONE, AND WE SHOULD NOT HAVE TO DEAL WITH REPEAT MANUFACTURER DEFECTS/HAZARDS YEAR AFTER YEAR. IT IS NOT FAIR TO US (THE CUSTOMER). THEY CAN CONTINUALLY CONTACT YOU TO TRADE IN YOUR VEHICLE OR BUY IT, BUT THEY CAN'T CONTACT YOU REGARDING DEFECTS ON THE VEHICLE. I WAS TOLD THEY ONLY NOTIFY THE ORIGINAL OWNER OF RECALLS. AGAIN THEY'LL CONTACT YOU REGARDING MARKETING AND ADVERTISING. THANK YOU IN ADVANCE FOR YOUR TIME AND CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496675February 6, 2013
ELECTRICAL SYSTEM
ONE DAY ALL MY GAUGES MAY WORK I MIGHT SHUT THE SUV OFF AND START IT AGAIN AND NO GAUGES WILL WORK (SPEED,OIL PRESSURE,BATTERY,GAS,ODOMETER,TACH) WHEN ONE WORKS THEY ALL WORK WHEN ONE DOESN'T WORK NONE OF THEM WORK AND YOU NEVER KNOW WHEN THEY WILL DO WHAT THEY DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493324January 17, 2013
EXTERIOR LIGHTING
THE LOW BEAMS WILL NOT COME ON !!! THIS NEARLY CAUSED AN ACCIDENT ! PLEASE I BEG OF YOU "RECALL". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493212January 16, 2013
ENGINE
EXHAUST MANIFOLD CRACKED. GM HAS A SPECIAL EXTENDED WARRENTY ON MODEL YEARS 2008-2009 ONLY. YET THEY ARE THE SAME MANIFOLD AND SAME ENGINE ON ALL MODEL YEARS. THERE ARE 100'S OF REPORTS OF CRACKED MANIFOLDS ONLINE, WITH ALL MODEL YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Envoy