GMC Canyon Complaints

313 consumer complaints on file.

#11606017August 2, 2024
EXTERIOR LIGHTING
LED Headlamps blink off and back on in a fraction of a second. Seems to be related to low beam setting. Seems to not be related to auto-dimming functionality. Seems to be a narrow build date window from late Spring 2024 thru June 2024. Occurs when vehicle is moving or parked. Can be replicated in daylight by manually turning headlights on in the control center. GM documented with Document ID 6691954 "#PIT6203: Headlamp or DRL Flicker or Flash (July 16, 2024) Possible hazards include oncoming drivers being flashed from flicker. Oncoming drivers thinking they're being signaled by the flicker. Pedestrians or cyclists thinking the flash or flicker is signaling them to proceed and that vehicle operator will yield. Possible that headlamps will stay off when they flicker, rendering the driver unable to see during night driving. Dealerships are unable to repair as GM has not come up with a solution. Please consider escalating this issue to a formal recall due to dangers outlined above.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605976August 1, 2024
EXTERIOR LIGHTING
LED Headlamps flicker off and on and occurs repeatedly every few minutes. Occurs when vehicle is moving or parked. Occurs in a controlled lighting environment meaning it is not due to the auto-headlamp sensor being triggered by light or darkness changes. There are no error or fault warning messages that display on the dash or control center. No human involvement triggers the flickering. The issue occurs even when remote start is used and the vehicle is unoccupied. I have located dozens of other owners with the same issue with a similar build date from Spring 2024 through June 2024. GM documented the issue with Document ID 6691954 #PIT6203: Headlamp or DRL Flicker or Flash (July 16, 2024). Hazards include the possible signs of headlight catastrophic failure rendering the driver unable to see the road and surrounding vehicles as well as other drivers being unable to see you that could result in injury or death. Vehicles that are being trailed when the flickering occurs interpret the action as being indicated to rush and make way for the approaching vehicle resulting in road rage actions such as brake checking or other forms of violence that can result in injury or death. Pedestrians may interpret the flicker as the driver yielding to them resulting in the pedestrian entering the path of a moving vehicle resulting in injury or death. Oncoming drivers that are being flashed from the flicker are distracted or blinded in a way that could result in injury or death. Please escalate this safety issue to a formal recall due to severe consequences that could result from the faulty headlamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605837August 1, 2024
EXTERIOR LIGHTING
- The vehicle's headlights will briefly turn off during normal operation, it can be made available for inspection - This is a safety issue because: loss of visibility in dark conditions, other vehicles mis-interpret the failure as a signal - The issue has been reproduced and confirmed by many dealers, see discussion forum here - [XXX] - Manufacturer engineers have inspected the component - No warnings or indications prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605833August 1, 2024
EXTERIOR LIGHTING
The headlights flicker. It doesn’t matter whether auto dim feature is on or off. It happens approximately every 5 minutes or so. This is a dangerous situation. It flashes at vehicles as well as pedestrians. This could cause I’m signaling to go in front of me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605761July 31, 2024
EXTERIOR LIGHTING
LED Headlamps blink off and back on in a fraction of a second. Seems to be related to low beam setting. Seems to not be related to auto-dimming functionality. Seems to be a narrow build date window from late Spring 2024 thru June 2024. Occurs when vehicle is moving or parked. Can be replicated in daylight by manually turning headlights on in the control center. GM documented with Document ID 6691954 "#PIT6203: Headlamp or DRL Flicker or Flash (July 16, 2024) Possible hazards include oncoming drivers being flashed from flicker. Oncoming drivers thinking they're being signaled by the flicker. Pedestrians or cyclists thinking the flash or flicker is signaling them to proceed and that vehicle operator will yield. Possible that headlamps will stay off when they flicker, rendering the driver unable to see during night driving. Please consider escalating this issue to a formal recall due to dangers outlined above.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603310July 19, 2024
EXTERIOR LIGHTING
The headlights are malfunctioning where they periodically flicker and there is a loss of lighting. The frequency seems to increase the longer the headlights are on and in use. The loss of lighting during the event increases risks of driving at night and impairing oncoming traffic. Yes, the problem has been confirmed and documented by my dealer, Ideal Buick GMC in Frederick MD Yes, Dealer inspected the problem, replaced parts but the problem still exists. No other indications of failure. Symptoms appeared immediately after taking delivery of vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602956July 17, 2024
POWER TRAIN
The valve body on GM's 8 speed transmission is a known fail point for many GM truck owners. I believe the NHTSA should investigate this for the extreme risk of an accident. My truck has been inoperable for a month awaiting a back ordered part. When driven, the truck displays erratic behavior and will downshift and decelerate rapidly and without warning. The risk of being rear-ended is very high.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602573July 16, 2024
EXTERIOR LIGHTING
Headlights blink every 2 to 3 minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600211July 8, 2024
EXTERIOR LIGHTING
Since buying this truck new in june of 24 the headlights will flicker. Randomly as you drive or when parked the headlights will turn off for a second then come back on. Often at night the lights flicker numerous times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600202July 8, 2024
EXTERIOR LIGHTING
Front low beam headlights will flicker on and off for a second while driving or sitting at a stop in auto or constant on mode. They will flicker every 2-3 minutes causing cars to flash and brake check you as they thing you are flashing your lights at them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600177July 8, 2024
EXTERIOR LIGHTING
Both front headlights flicker every few seconds
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600085July 8, 2024
EXTERIOR LIGHTING
Headlights in on position, every few minutes both left and right headlights along with DRLs flicker off and back on very quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599705July 7, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision light comes on and stays on for no reason while driving. The only way to reset is to cycle the key. Took it to the dealership with the light on and they said no problem found.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598717July 3, 2024
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Constant smell of coolant while stopped at traffic lights or idling even worse when the air vents are on, dealership insists it's because the reservoir cap is vented but coolant reservoir is literally a foot away from drivers window even still shouldn't be smelling coolant it's been like this since a month after purchase. Having issues now with auto braking system activating for no reason did this multiple times almost got rear ended on NY State thruway because it activated with no cars near me once it activates it causes the truck to go into a limp mode (won't go over 30 mph) and starts vibrating like it needs a tune up. The radio and digital display often dissappear for no reason can tell speed. I almost got a ticket from state trooper for unsafe stopping i explained everything and was told i could get a safety violation for defective equipment and to take it garage and drive it till its fuxed , the windows have rolled down a couple of times while it's parked and won't go back up. Headlights often flicker when driving auto low beam/high beam rarely works. Every time it goes to dealership they say they can't duplicate the problem. It's really scary when you're doing 70mph and the auto brake engages. I'm literally afraid to drive it. I have a 14 year old truck with 230,000 miles I don't smell coolant or have these kinds of issues Seems to be a lot of electrical problems going on service advisor said he saw notices for bcm, front facing camera total of 6 issues. Nothing seems to resolve issues but dealerships aren't doing anything just saying can't duplicate problem also paint is chipping every where The issues started around 5300 miles and continuing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597806June 30, 2024
ELECTRICAL SYSTEM, STEERING
Service Power Steering, Drive with care warning comes on, vehicle looses all power steering. First time it happen was around November 2023. This will happen randomly, at various speeds, sometimes going straight, sometimes turning. Power steering will come back after a few minutes sometimes, a few times vehicle had to be turned off for a hour, but was out for over 3 days one time. During that incident we ran OBD scanner, C0800 code was showing for Power Steering Control Module, recommended repair was the replace battery, even though the battery was good. We went ahead and replaced the battery anyways, issue was not immediately resolved but after running the truck for an hour and then going for a test drive power steering returned a mile down the road. That was around May 11th. Issue hadn’t returned until today, June 22nd where it’s went on and off a handful of time before totally loosing power steering for over 5 hours now. 2015 model years had an issue the power steering rack wiring, dealer said they assume it could be same issue. Connections to the steering rack where check and corrosion was found but they won’t fix because it’s not a recall even though it’s the same corrosion issue the 2015 models had.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597199June 27, 2024
EXTERIOR LIGHTING
The headlights randomly flicker on and off while driving at night. This not only causes a distraction while i'm driving but is also affecting other drivers. Drivers in the other lane keep mistaking the flicker as me turning on my bright lights which is leading other driver to retaliate and either put on their bright lights or flash their brights at me. I also had one instance where a car I was following thought I was continually flashing my head lights at him and he proceeded to get behind me and tailgate me with his bright lights on. Due to the frequency of the issue and the unknown cause I fear that at some point the lights will go out completely while driving at night. The truck has been taken to the dealer an they state they are unable to reproduce however there is an only forum where multiple owners are reporting the same issue. I also posted a video to youtube demonstrating the issue [XXX] ). Here is a link to the forum where other owners are discussing the issue [XXX] ). Vehicle has only been inspected by the Dealership. There were no warning lamps, messages, or other symptoms prior to the failure. The vehicle is new and the issue has been present since the truck was new. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592104June 3, 2024
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2022 GMC Canyon. The contact stated that while attempting to start the vehicle, the contact became aware of a failure by removing the key from the ignition. The contact stated that in 15 to 20 minutes he was able to remove the key. The contact had to restart the vehicle several times and switch gears until the key was removed. There was no warning light illuminated. The vehicle was taken to the dealer where the diagnostic result was undisclosed. The contact was informed that the ignition switch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 36,746.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590518May 24, 2024
AIR BAGS
The contact owns a 2022 GMC Canyon. The contact stated that while driving at 45–50 MPH, he was blinded by the sun and crashed into the rear of a 2010 Volkswagen Jetta. The air bags did not deploy. The contact noticed that the service air bag message was displayed on his app after the crash. The contact sustained injuries to his head and cervical spine, and medical attention was provided. A police report was filed. There was no reported fire. The vehicle was towed to a tow lot. The local dealer was not contacted. The manufacturer was not notified. The failure mileage was approximately 14,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11590247May 22, 2024
SEAT BELTS, UNKNOWN OR OTHER
unknown the gmc dealership refuses to repair recalls as they say, theres no recalls on the vehicle. There are 2 recalls and were not told of these recalls when purchasing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588620May 14, 2024
STEERING
The contact owns a 2022 GMC Canyon. The contact stated that while driving approximately 5 MPH and making a right turn, the steering wheel became inoperable. The service power steering message was displayed. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that there was water intrusion into the electrical connector. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,424.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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