GMC Acadia Complaints (2015)

243 consumer complaints on file.

#11511491March 13, 2023
UNKNOWN OR OTHER
Shifter won't engage out of park. There was a recall on 2014 vehicles, still seems to ba an issue 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509273February 27, 2023
ELECTRICAL SYSTEM
Vehicle was destroyed by electrical fire on December 21, 2022. It caught on fire after ‘SERVICE BATTERY CHARGING SYSTEM’ warning light displayed.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11508737February 23, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Side Object Detection Indicator failure. This was a recall in 2019 after my system failed causing the entire electronic dashboard to go black while driving on the highway. I had no indication of speed while driving. Once I pulled safely off the road and turned the vehicle off, it would not start and needed to be towed. I had it fixed and within months GMC recalled the module kit due to poor design resulting in failure to protect the module from expected weather exposure. The module was replaced in 2019. Again, in 2023, exactly 4 years again, the Side Detection Indicator has failed, due to expected weather exposure which resulted in corrosion. GMC denied replacement because I have already had it replaced. GMC is unable to confirm the module kit placed on my vehicle was an improved design and was the same kit design that has been known to fail. GMC engineers need to reassess for a second recall as the issue is not resolved and could lead to devastating injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505305February 3, 2023
AIR BAGS
Service Air Bag light is on; local mechanic advised GMC has an airbag recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502281January 17, 2023
AIR BAGS
The air bag system needs to be checked but there hasn't been an accident in my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498836December 26, 2022
ELECTRICAL SYSTEM
The electrical wiring started a fire that destroyed the engine compartment. I was in the vehicle and barely escaped injury while pedestrians were walking by and could have been injured when an explosion occurred. GEICO is now investigating the incident. A Service Battery Charging System warning light displayed on the dashboard and heavy smoke began to emit from the engine compartment then, a small fire started and escalated to a full and life threatening condition.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11496035December 5, 2022
AIR BAGS, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
2015 GMC ACADIA. CONSUMER WRITES IN REGARD TO SAFETY RECALL 22V-246.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492984November 9, 2022
EXTERIOR LIGHTING
Both headlights failed at same time during night driving resulting in very low visibility with only the daytime running lights working. My safety as well as others driving on the road were put at risk as my visibility of the road was impacted and my vehicles visibility to other drivers was impaired. This problem has occurred twice within in the last year making the vehicle unsafe to drive. The first time we just replaced both headlights thinking it was a fluke but having occurred a second time within a short period of time is very concerning. There were no warning lamps and at this time has not been inspected by dealer as there is not a recall and is an expensive repair. This is a serious safety hazard and could have easily caused a bad accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484725September 15, 2022
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 22V246000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466234May 26, 2022
ENGINE, VEHICLE SPEED CONTROL
Today I encountered a problem with my vehicle that not only put myself at risk but my children. This problem came out of no where since I have not had any problems with my vehicle before today. When going to leave I turned my car on to have it stall and die. I had someone come out and look at it and got it to work by pushing down on the gas pedals. Said nothing looked wrong since there were no check engine light or any codes coming up on the dash. So I proceeded to leave and go get gas. When going to start my car again it stalled yet again and showed a check engine light. The car then started to smell like smoke and gas to where I immediately turned to car off and had my kids get out. I then tried to start my vehicle again and thankfully was able to get it to work with the check engine light showing. I called the car dealership that I go to for my oil to let them know I’m coming and that it stalled again with the check engine light showing. I made it to the shop and they ran diagnostics on it to show that it was a time change in the engine that was messing up. They then proceeded to let me know that I would have to go to a GMC shop because they can’t do the work at their shop. He then proceeded to tell me not to drive in this because the car will stall in motion and will not go faster than 45 without dying or shutting off. Which to me is a major safety concern since I have to drive it to the shops and let along home with my children in the car. So the whole way I couldn’t go over 45 without my car starting to stall and shake. Thankfully it didn’t shut down with my kids in the car on a main road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465360May 19, 2022
STEERING, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT
While driving my car I have noticed that my steering wheel shakes when I apply the brakes. Also when I turn the wheel the power steering makes a loud noise which is the steering rack box. Steering has gotten worse over time and noise has gotten louder. Praying me and my children do not get in an accident as I have no other vehicle to drive. Also the passenger airbag will randomly turn on and off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465190May 18, 2022
SEAT BELTS
The left outer seat belt cable broke when I tried to fasten it. I took to my dealership to have them inspect it. The only thing they seem to be concerned about was having to pay for the repair. I had it repaired it is the law in pa to wear a seat belt. I also contacted gmc but they didn't seem too concerned. I have the part that broke a the repair order and pictures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460709April 14, 2022
LANE DEPARTURE: BLIND SPOT DETECTION
Service side detection system distracts me from driving causing an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455287March 5, 2022
POWER TRAIN
The vehicle was perfectly fine and within 2 weeks, I needed a new transmission. When speaking to multiple shops about repairing it, they all stated it was a known problem with this transmission. This issue caused the vehicle to vibrate, made loud noise, and had problems shifting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439546November 5, 2021
SERVICE BRAKES, EXTERIOR LIGHTING, LANE DEPARTURE: ASSIST
2015, GMC, Acadia SLT. Rear brake calipers had to be replaced out of my pocket after rear brake calipers froze and locked the brakes in the middle of traffic. This almost caused a major accident in which lives may have been lost or severe injury sustained. The rear brake calipers were inspected by a mechanic. ABS, Traction Control and Stabiltrak warning lights illuminated. Had to have the vehicle towed four times due to rear brakes seizing. Vehicle was sold to me by Posner Park Chrysler, Highway 27, Davenport, FL who did not fulfill the promised repairs and lied to BBB but researching their submitted Used Car Inspection Sheet, they destroyed the rear brake calipers when installing rear rotors and pads and never did install the passenger side fog light assembly as promised after they claimed they had ordered it and held up vehicle delivery until the evening before my departure from Florida back to New York. They were deliver the vehicle by 11:30 am, August 17, 2021 but I did not drive away with it until 5:00pm, the clock-out time for all mechanics in Florida.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428162August 7, 2021
UNKNOWN OR OTHER
Power liftgate suddenly fell about 3 ft, hitting the back of my head. The liftgate then forcibly closed, pinning my hand. There was a recall for 2008-2012 vehicles to due faulty Stabilus struts that cause failure. This is a serious defect that has already caused numerous head injuries, fractured hands, neck pain, etc. This recall needs extended and consumers need to know of the possibility. Lastly, the warning mechanism that GM claims is the presence of flashing rear brake lights and a chime to warn when liftgate failure occurs only happens AFTER the gate fails, not before. The warning is of NO use. Another consumer posted an exact same complaint in July 2021 for an Acadia outside of the current recall dates.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11427253July 31, 2021
POWER TRAIN
I have taken the vehicle to be repaired 5 times already and GM still refuses to acknowledge the full extent of the issue. My transmission was repaired under 100k miles while under warranty coverage for a slipping 3rd gear, excessive shudder, and hesitation. After a 3 attempts for repair, the 4th involved keeping the vehicle for a number of weeks and replacing internal transmission parts. Within 2 months, the symptoms returned but was out of warranty. The service center refused to diagnose it further without a $1,500 "diagnostics fee". I have brought the vehicle multiple times to the dealership, and have contacted GM seeking assistance on the matter. While the dealership service centers continue to focus on other parts and/or smaller sub-components of the transmission, my vehicle remains UNSAFE to drive outside of my immediate locality. I suffer from stalling, failure to maintain speeds, I cannot pass vehicles, I cannot maintain or obtain highway speeds to keep up with traffic. I have taken it yet again for repair, where the service center refuses to acknowledge the problem. They blamed it on a sensor and sent me on my way, but not only 30 minutes later did the symptoms return full-force. The Check Engine Light has reappeared. Prior to the visit earlier today, it was recently tripped at P0796, Pressure Control Solenoid C stuck or closed. I was on the highway today with avg traffic going 75 MPH. I was unable to merge into traffic and almost got pushed off of the road as a result. The truck also slipped when travelling inclined over the walt whitman bridge in to Philadelphia. It resulted in a bridge closure for 45 minutes while I could get towed off of the bridge. Once i got to the service center, as always, but will not drive over 45 MPH unless its up to 4600 RPM, steadily. This has got to end. Please Help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425016July 15, 2021
UNKNOWN OR OTHER
Rear lift gate when used goes up to a certain point in which you can start putting things into the car. Then it will slam down and then go back up and come back down in a forceful manner. When you attempt to control it manually it will close forcefully and yanked out of your hand. Biggest concern is if my kids were placing items in the car in which do realize things as quickly as an adult that it would crush my kids. After looking at all the information about this it has a recall open for the same thing in the 2008-2014 GMC Acadia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407980April 13, 2021
AIR BAGS
VEHICLE HIT OTHER VEHICLE THAT WAS STOPPED AT INTERSECTION AT 50 MPH AND AIRBAGS DID NOT DEPLOY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11404853March 25, 2021
ELECTRICAL SYSTEM
IT APPEARS THAT THE ELECTRICAL SYSTEM TO THE CAR RADIO HAS SHORTED OUT. IT EFFECTS THE SOUND TO THE BLINKER AS WELL AS TO THE RADIO. I AM VERY CONCERNED THAT IT MAY HAVE OTHER ELECTRICAL PROBLEMS. IS THIS COVERED UNDER ANY KIND OF RECALL. I HAVE HEARD THAT THE WHOLE DASH COULD BE EFFECTED AND MY CAR JUST STOP RUNNING. THE CAR WAS NOT RUNNING WHEN THIS HAPPENED. I OPEN THE PASSENGER SIDE FRONT DOOR AND IT MADE A LOUD NOISE WHICH SOUNDED LIKE IT WAS SHORTING OUT. THE VEHICLE RUNS BUT AM VERY LEARY ABOUT TAKING IT ON A LONG TRIP. WHERE I BOUGHT THE CAR SAYS THERE IS A MONTH WAIT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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