GMC Acadia Complaints (2015)

243 consumer complaints on file.

#11534063July 24, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533260July 19, 2023
AIR BAGS
The PASSENGER side air bag system on my 2015 GMC Acadia is issuing a warning light as of yesterday. The current recall is for the DRIVER seat airbag which I was told by the dealership there is no fix for as this time. I am concerned that the same potential for harm or death is present if the passenger side airbag malfunctions and would like to report the condition and request that a formal recall be created. I am also requesting information regarding when a fix will be available for the current recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532999July 18, 2023
AIR BAGS
My vehicle was recalled for exploding airbag inflators but the manufacturer has no remedy. They suggested i get a loaner car as it isn’t safe to drive. I asked if they would supply a loaner car until they have a remedy and they refused stating that it would be my responsibility to pay for the loaner but again suggested my car is unsafe to drive. I cannot afford to rent a vehicle everyday for an unknown period of time while I wait for my vehicle to be fixed. Please help
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533004July 18, 2023
LANE DEPARTURE: BLIND SPOT DETECTION
A warning light is coming on telling to have the side detection module serviced. Brought it to a dealer and was quoted a cost of $1274 to repair. It is a complicated repair and if not repaired will affect other safety systems of the vehicle because all sensors are linked. I did some research and this issue is common for this make, model and year GMC Acadia. I would like some help getting assistance for payment of this issue - one that is common and represents a safety problem if not repaired. Issue is described as Side Detection Modules and Harness. If this is a common occurence and is a safety issue, a recall or other means of satisfaction should be offered by GM. Thanks, Brad Nylander 218 343-8780
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532371July 14, 2023
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531427July 10, 2023
AIR BAGS
Received the notification of the airbag recall in the mail. Contacted the dealership where the car was purchased to inquire about the availability of repair parts. Was told by the service representative that there are no parts available at this time for repair. Also asked when the part would become available no timeframe is known. Requested a loaner be provided was told there were no available loaners available. Then called the # provided by GM if the dealership was unable to assist, was told by that rep that the repair parts would be available soon. Asked how long soon would take they were unable to quantify the time period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530649July 6, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact stated that the warning light for the service air bag was illuminated. The contact stated she received notification of NHTSA Campaign Number: 23V334000 (Air Bags). The dealer was made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530681July 6, 2023
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530727July 6, 2023
AIR BAGS
unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530738July 6, 2023
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), PARKING BRAKE
The contact owns a 2015 GMC Acadia. The contact stated that the parking brake, TPMS, and the stabili-trak warning lights were illuminated. The vehicle was taken to an undisclosed dealer where it was diagnosed that the brake sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated while driving at an undisclosed speed, the engine misfired. The air bag warning light then illuminated. The contact later received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the parts to do the recall repair were not yet available. An undisclosed dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 132,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530100July 3, 2023
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530120July 3, 2023
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530241July 3, 2023
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529597June 29, 2023
AIR BAGS
Takata recall. The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529311June 28, 2023
AIR BAGS, STEERING
Airbags - I received a service notification that the airbags needed to be serviced. I was told by the dealership there weren’t any outstanding recalls on this vehicle. When I researched myself, I saw that in fact, there is an outstanding recall for the airbags. The dealership is trying to charge me for the repairs on an outstanding recall on this car. If I had not researched on my own, I would be out of pocket hundreds of dollars. I transport myself and children I. This vehicle that I thought was safe. This is concerning. Struts - According to the car fax provided at the time of sale, the struts were replaced at the dealership 3 months before purchasing the car. 2 months later the struts have failed and the dealership will not cover the cost of the repair. There was only a 1,000 mile difference from when the struts were repaired until the time I purchased the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529024June 26, 2023
AIR BAGS
RECALLED. GMC NOT OFFERING ANY SOLUTIONS. I have two jobs, and two children. Got a notice saying recall "An Infaltor rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants." I noticed there have been TWO recalls on this. The first one was in 2022, and I was never informed. I need a solution. A refund for the loan amount or something. I can not put my children in the car, and I have no transportation and no solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525737June 6, 2023
AIR BAGS
The airbag recall was a month ago and according to two different GMC dealerships, GM has not yet provided the replacement for our vehicle and no ETA. Why issue a very important recall and not have the part on hand to repair a dangerous issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524703May 31, 2023
AIR BAGS
The contact owns a 2015 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522051May 15, 2023
EXTERIOR LIGHTING
*Headlamp *Hard to see at night; risk of being pulled over *yes *no *no Week of May 1st 2023...headlamp works...then turns orange...the goes out. Repeats this process consistantly ** Currently there is a notice from NHTSA that GM Extended Headlamp Module Warrant Unfortunately Dealership is unaware of that...and also GMAC Warranty Customer service The initial recall was for defective low-beam headlights and daytime running lights on certain GM makes and models that were prone to failure on more than 300, 000 vehicles. More complaints were received after the re-call, NHTSA opened an investigation on April 2017. One year later the recall was expanded to include an additional 180,000. In the affected vehicles, the headlamp driver module may overheat, which could melt the module under the hood and result in failing headlight and daytime running lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521400May 10, 2023
STEERING, SUSPENSION
My steering rack and pinion as well as my power steering pump have gone out completely potentially put me in harms way By impairing my ability to drive defensively. by greatly reducing the vehicles reaction time . A worn steering rack can cause you to lose partial or complete control over your car steering wheel, which can lead to fatal accident. That goes without saying that steering rack is a major car maintenance procedure and is expensive. When they perform defectively, it can spell trouble and make your steering faulty and unreliable—this is what happens when the rack and pinion goes out. And I believe it goes without saying that the power steering pump is just as an intricate part of your design as is the rack and pinion they go hand-in-hand, and the potentially damage each other. In this case, they both went out.. I believe it’s well documented across many platforms, similar issues with the same model. document to the skyline motors in Rawlins, Wyoming. At the time there was no warning lights are indicators on the instrument panel whatsoever.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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