GMC Acadia Complaints (2014)

463 consumer complaints on file.

#11577565March 15, 2024
AIR BAGS
In March 2024 I received a letter from GM saying "that parts are now available to repair your vehicle" relating to the 2023 airbag recall. However, the local GM dealer advised me that while it placed an order for these parts 11 days ago, it still has not received the parts and told me that GM has provided no "ETA" for when these parts would be received. GM has failed to replace the airbag component(s) within a reasonable period of time and as of this writing I have no idea when the parts will truly be available. As a result, our family continues to be at risk from a potentially exploding airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576596March 11, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573761February 24, 2024
UNKNOWN OR OTHER
I have taken this vehicle to 2 different mechanics for "stuttering" during driving. Many times it will state a problem with stabilizer and lose power causing me to pull over in traffic as soon as possible. When this happens in snow it has become dangerous. Lately it just stutters without stabilization. No one has been able to find problem and sensors have already been changed. These occur at speeds of 2 mph to 75 mph intermittently
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573423February 22, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573428February 22, 2024
AIR BAGS
Recall for air bag was issued in May or 2023. So far no information on repair time, etc. Local dealers unable to provide more information. We have a vehicle that is dangerous to drive and need help resolving the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573083February 21, 2024
AIR BAGS
See attached letter for details
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572215February 15, 2024
AIR BAGS
Received a safety recall notice for my 2014 Acadia due to a faulty airbag in June 2023 and GMC still hasn't provided a fix. The noticed states- the front-driver airbag inflator may contain a supplier manufacturing defect that may result in inflator rupture during deployment. An inflator rupture may cause metal fragments to pass through the airbag and into the vehicle interior, which may result in injury or death to vehicle occupants. It has been almost a year since the notice was mailed and posted and this is not a matter that has been corrected in a timely matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572006February 14, 2024
AIR BAGS
This is regarding a safety recall and no parts being available at this time. I have contacted GM and the Bergstrom dealership multiple times without receiving answers. The original letter I received was from 6/2023. Please let me know if there is anything that can be done - GM should have to provide parts within a timely manner - 8 months and counting is far from acceptable when the letter states "may cause injury or death".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571552February 12, 2024
AIR BAGS
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571327February 11, 2024
AIR BAGS
There has been a recall on my vehicle for 9 months and there is still not a resolution from GM. I have called every dealer near me to try and have this recall fixed as it is a major safety hazard. I could be seriously injured or killed if this is not fixed. GM says that do not yet have a resolution and this isn’t okay!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570400February 6, 2024
STEERING
The rack unit is going out. It makes the vehicle suddenly jerk to the left at highway speeds. It could cause a collision if there is a car on the left or a head on collision if on a two lane road. It also increases the amount of force needed to steer at low speeds. I took to the mechanic and was told that it needed to be replaced and would be 2500+ dollars to repair it and that they could not do the repair their only recommendation was to take it to the dealer. So GM is not wanting to issue a recall because it would cost them a lot of money to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569917February 5, 2024
AIR BAGS, STEERING
The contact owns a 2014 GMC Acadia. The contact stated that while driving at various speeds and making a turn, there was an abnormal grinding sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who was unable to determine the cause of the failure. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 81,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570085February 5, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The manufacturer informed the contact that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568943January 31, 2024
AIR BAGS
AIRBAG HAS BEEN RECALLED SINCE MAY 2023 AND HAS NOT BEEN REPAIRED YET. THIS IS A SERIOUS RECALL, AND IT NEEDS TO BE REPAIRED NOW. IT IS RIDICULOUS THAT THE COMPANY KEEPS SAYING THEY DO NOT HAVE THE PARTS TO REPAIR THIS FOR 9 MONTHS WHEN PEOPLE COULD DIE FROM THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569035January 31, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569062January 31, 2024
AIR BAGS
GMC has not repaired this life threatening air bag issue and states there is nothing they can do at this time. Why can't GMC replace the defective driver's air bag module and resolve this issue immediately. This can be a life or death scenario to drive this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568764January 30, 2024
AIR BAGS
My safety and the safety of my family continues to be at risk due to GM’s failure to resolve this issue nearly a year after the recall was issued. I’ve been patient, but this is unacceptable to still have no timeline for resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568817January 30, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568588January 29, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568513January 29, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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