GMC Acadia Complaints (2010)

343 consumer complaints on file.

#10546675October 3, 2013
STEERING
THE STEERING WILL QUIT WORKING RANDOMLY WHEN MAKING TURNS ALMOST CAUSING ACCIDENTS, GM DOES NOT FEEL THIS IS A SAFETY ISSUE SO THEY WONT PAY TO HAVE IT FIXED BUT YET THEY RECALLED IT TO FIX A LITTLE PLASTIC PIECE ON A REAR SEAT BELT. AT THIS POINT WE CAN NOT AFFORD TO HAVE IT FIXED SO WE MUST DRIVE AROUND IN FEAR OF LOSING STEERING CONTROL.SOMEONE SHOULD BE HELD RESPONSIBLE SINCE RESEARCHING THE PROBLEM THERE ARE ALOT OF OTHER PEOPLE WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544815September 22, 2013
STEERING
POWER STEERING FAILS AT LOW SPEEDS AND TIGHT TURNS. VEHICLE SAFETY IS VERY QUESTIONABLE. THE DEALER SAYS THAT IT IS THE PUMP OR RACK. I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THE STEERING ISSUES WITH THE ACADIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543045September 11, 2013
STEERING
WHEN ATTEMPTING TO MAKE A LEFT TURN AT AN INTERSECTION, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND I HAD TO USE BOTH HANDS TO TURN THE WHEEL. DURING THE MONTH, THERE WERE SEVERAL MORE INSTANCES WITH SLOW TURNS TO THE RIGHT AND LEFT. THERE IS ALSO A BUMPING NOISE (THUMP, THUMP) COMING FROM SOMEWHERE UNDERNEATH THE STEERING WHEEL. IT IS NOT ALL THE TIME BUT INCREASING AS TIME GOES ON. THE STEERING WHEEL IS MORE BECOMING MORE DIFFICULT TO TURN AND THE INCIDENTS ARE INCREASING. I WENT TO A CHEVORLET/GMC DEALERSHIP THIS MORNING AND WAS TOLD IT WAS EITHER MY POWER STEERING PUMP OR THE RACK AND PINION THAT WOULD NEED TO BE REPLACED. THEY WOULD HAVE TO HAVE MY VEHICLE FOR 2 DAYS, ONE TO TEST IT TO DETERMINE THE EXACT NATURE OF THE PROBLEM AND ONE DAY TO FIX IT. THE COST WOULD BE ANYWHERE FROM $300-$600, DEPENDING ON THE CAUSE. I HAVE READ SEVERAL FORUMS ON THE INTERNET OF ACADIA OWNERS WITH THE SAME ISSUE BUT POWER STEERING PROBLEMS GOING DOWN INTERSTATES WHEN ATTEMPTING TO EXIT ONTO AN OFF RAMP AT A HIGH RATE OF SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10543125September 11, 2013
STEERING, ELECTRICAL SYSTEM
AS EVERYONE ELSE IS COMPLAINING, POWER STEERING FEELS LIKE IT'S OUT. ESPECIALLY NOTICED IN PARKING LOTS WHEN TURNING INTO A SPOT AT A LOW SPEED AND PULLING OUT INTO TRAFFIC AT INTERSECTIONS. I BOUGHT THIS $40K+ VEHICLE TO HAUL MY WIFE AND 4 KIDS AROUND AND IT'S LITERALLY FALLING APART. SERIOUS ISSUES WITH THE STEERING, THE GAS GAUGE ONLY WORKS HALF OF THE TIME, THE HOT/COLD BUTTONS ARE WORE DOWN AS YOU CAN'T EVEN TELL WHAT THE '+' & '-' ARE ANYMORE (AND WE HAD THESE REPLACE ONCE ALREADY UNDER WARRANTY) AND THE WINDSHIELD FLUID WASHER PUMP IS OUT (AND NO, IT'S NOT JUST A FUSE-ALREADY CHECKED). ALL MY KIDS ARE INVOLVED IN SPORTS AND WE PUT A LOT OF MILES ON PER YEAR. VERY WORRIED ABOUT THE STEERING WITH MY FAMILY, TRYING NOT TO DRIVE IT MUCH AS WE'RE TRYING TO GET RID OF IT ASAP BEFORE THE ENTIRE COUNTRY KNOWS THAT THEY'RE JUNK! IT'S OUT OF WARRANTY, AND I CAN'T EVEN IMAGINE HOW MUCH IT COSTS TO REPAIR IT, SO JUST TRYING TO GET RID OF THIS HEADACHE OF A VEHICLE! WE ARE ACTUALLY DRIVING AROUND AN OLD 1999 SUBARU OUTBACK WITH ALMOST 200K MILES, AND IT'S MUCH MORE DEPENDABLE THAN OUR $40K+ ACADIA. VERY DISAPPOINTED! FIRST QUESTION IS, WITH ALL THE COMPLAINTS, WHY HASN'T IT BEEN RECALLED YET? I'M GUESSING THERE HAS TO BE SO MANY FATALITIES BEFORE A RECALL IS APPOINTED?? SECOND QUESTION, DO THE MAKERS OF THE GMC ACADIA SLEEP WELL AT NIGHT KNOWING THEIR PRODUCT IS VERY DANGEROUS AND IT'S JUST A MATTER OF TIME BEFORE PEOPLE START GETTING KILLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542929September 10, 2013
STEERING
WHEN TRYING TO TURN CORNERS IT'S ALMOST AS IF THE POWER STEERING HAS GONE OUT. PULLING INTO A CROWDED PARKING LOT IS SCARY BECAUSE I NEVER KNOW IF MY CAR IS GOING TO TURN ENOUGH TO FIT INTO THE PARKING PLACE. I HAVE COME CLOSE TO HITTING OTHER CARS WHEN MAKING TURNS ONTO SMALLER STREETS. THIS STARTED IN 2012 AND I TOOK MY CAR TO CLASSIC BUICK GMC, IN ARLINGTON TEXAS THEY STATED THEY COULD NOT RECREATE THE PROBLEM SO NOTHING WAS DONE. NOW A YEAR LATER IT IS BAD ENOUGH THAT THEY HAVE BEEN ABLE TO RECREATE THE PROBLEM AND WANTED TO CHARGE ME 1714.13 TO FIX IT. I CALLED GMC CUSTOMER SERVICE AND THEY WERE ABLE TO GET THE DEALER DOWN TO 850.00 TO FIX IT. AFTER READING ALL OF THESE COMPLAINTS ABOUT THE SAME ISSUE I AM VERY CURIOUS AS TO WHY NO RECALL HAS BEEN ISSUED. I HAVE ANOTHER CALL INTO GMC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537981August 29, 2013
STEERING
I PURCHASED VEHICLE USED ON JUNE 1 2013 AROUND 3 WEEKS LATER THE VEHICLE STARTED BEING HARD TO TURN AT TURNS AND SLOW SPEEDS THE STEERING LOCKS UP.I TOOK IT BACK TO DEALERSHIP THEY ENDED UP CHARGING ME 75.00 FOR POWER STEERING FLUID NOW ITS GETTING A LITTLE OUT OF CONTROL AT FIRST IT WAS EVERYNOW N THEN NOW ITS ABOUT 5-7 TIMES A DAY. I CALLED GM TAKING IT IN ON SERVICE ON THIS MATTER AND WAITING TO SEE WHAT HAPPENS I BARELY DRIVE THE VEHICLE NOW CAUSE OF THE PROBLEM TO ME ITS A SAFETY ISSUE AND I FOUND OUT IM NOT THE ONLY ONE WITH THIS ISSUE WHEN WILL GMC REALIZE THIS NEEDS TO BE RECALLED I DONT FIND IT FAIR TO HAVE TO PAY OUT OF POCKET WITH SUCH A KNOWN ISSUE GOD FORBID IF ME OR MY GRANDKIDS GET HURT ITS SCARY TO DRIVE MY TRUCK NOW. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536104August 19, 2013
STEERING
WHILE LEAVING A PARKING LOT - TRIED TO AVOID A POLE - WAS NOT ABLE TO TURN STEERING WHEEL - IT WAS AS THOUGH I HAD NO POWER STEERING - *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10535172August 13, 2013
STEERING
VEHICLE HAS BEEN EXPERIENCING INTERMITTENT ISSUES WITH STEERING AT LOW SPEEDS. WHILE TRYING TO PARK, PULL INTO TRAFFIC OR MAKE LOW SPEED TURNS, THE STEERING WILL SEIZE. NO CURRENT RECALLS SO ISSUE REPORTED TO GMC ON 8/13/13 FOR CONSIDERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534970August 12, 2013
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
AFTER STARTING THE CAR, SHIFTING TO DRIVE WITH BRAKES APPLIED AND SLOW ACCELERATION WHILE TAKING A RIGHT TURN OUT OF MY PARKING SPACE I LOST ALL STEERING CONTROL AND BRAKES BECAME VERY HARD TO PRESS AS WELL. I MANAGED TO STOP THE CAR AND PUT IT BACK TO PARK AND TURNED OFF THE IGNITION, THEN BACK ON AGAIN. I DIDN'T HAVE THE ISSUE AGAIN. LUCKILY I DIDN'T HIT ANOTHER CAR IN THE PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532030July 26, 2013
STEERING, ELECTRICAL SYSTEM
WHILE TRYING TO PARK THEGMC ACADIA 2010, THE STEERING FELT LIKE IT WENT OUT ON ME. MY HUSBAND HAD TOLD ME PREVIOUSLY THAT HE HAD THE SAME ISSUE WHILE TRYING TO PULL OUT INTO TRAFFIC. MY INCIDENT ONLY HURT MY SHOULDER HIS INCIDENT ALMOST CAUSED A CAR CRASH. WE HAVE ALSO HAD ISSUES WITH THE WINDOW ON THE DRIVER'S SIDE NOT OPENING UNTIL YOU OPEN ANOTHER WINDOW. AND NOW THE LATEST ISSUE, MY HUSBAND HAD GOTTEN OFF WORK AND STARTED THE CAR AND ALL THE LOCKS WENT UP AND DOWN REALLY FAST AND THE DASH LIGHTS FLICKERED OFF AND ON, THEN, WHEN HE WAS ON HIS WAY HOME HE SMELLED PLASTIC BURNING. IF THIS WAS ANYBODY ELSE'S CAR I WOULD HAVE SAID IT WAS POSSESSED BUT SINCE WE'RE PAYING FOR IT THERE'S A PROBLEM. DOES SOMEBODY HAVE TO DIE BEFORE THEY WILL ADDRESS THIS PROBLEM? I FILLED THIS FORM OUT ON MY HUSBAND'S PHONE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10531862July 25, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE MALFUNCTION RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT DRIVER'S SIDE INTERNAL SEAT BELT PRETENSIONER WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526194July 22, 2013
SEAT BELTS, CHILD SEAT:HARNESS/CROTCH BUCKLE
I AM FILING A COMPLAINT FOR GMC 2010 ACADIA SECOND ROW SEATING SEAT BELT ISSUE. RECALL #N100243. ALTHOUGH MY CARS VIN NUMBER [XXX]. DOES NOT FALL INTO THE RECALL LIST. MY CARS SECOND ROW SEAT BELT IS DOING THE SAME EXACT THING AS THE RECALL DESCRIBES. BUT THEY WILL NOT FIX IT SO IN THE MEAN TIME I CANNOT CARRY ANY CHILD IN THE BACK SEAT BECAUSE OF SAFETY BELT CONCERNS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523030July 3, 2013
STEERING
THE VEHICLE WAS BECOMING DIFFICULT TO TURN AND COULD HEAR CLICKING NOISE WHEN TURNING. THE STEERING WAS BECOMING INCREASINGLY STIFF. WHEN I TOOK IT TO THE DEALERSHIP THEY STATED THEY THE RUBBING NOISE WAS FROM THE STEERING GEAR, ALSO POWER STEERING PRESSURE VERY LOW CAUSING THE STIFFNESS. DIAGNOSIS RESULT NEED TO REPLACE THE STEERING GEAR AND THE POWER STEERING PUMP AND DO A POWER STEERING FLUSH AND A 4 WHEEL ALIGNMENT WITH AN ESTIMATED REPAIR COST OF $2074.05. THERE APPEARS TO BE MULTIPLE COMPLAINTS REGARDING THE SAME ISSUES, IS THERE ANY RECALL AVAILABLE TO HELP WITH THIS REPAIR? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10519455June 12, 2013
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED. THE CONTACT APPLIED EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515455June 6, 2013
ENGINE AND ENGINE COOLING
MY HUSBAND AND I PURCHASED A 2010 GMC ACADIA IN JULY 2012. SINCE WE'VE HAD THE VEHICLE WE HAVE ALREADY HAD TO REPLACE THE WATER PUMP WHICH FORTUNATELY IT WAS COVERED UNDER WARRANTY. BUT NOW THE AC IN THE VEHICLE HAS STOPPED WORKING. THE TECHNICIAN DID A BLACK LIGHT TESTING OF THE AC AND IT REVEALED LARGE AREAS OF ULTRA-VIOLET DYE COVERING THE AC HOSES AND SURROUNDING AREA. THEY RECHARGED A SMALL AMT OF R-134A FREON INTO THE SYSTEM TO HELP PINPOINT THE LEAK TO THE SUCTION AND DISCHARGE HOSES WHICH HAVE BLOWN. WHEN THEY CHECKED ON ORDERING THE HOSES, THESE HOSES ARE ON BACKORDER WHICH LEADS ME TO BELIEVE THEY HAVE BEEN HAVING NUMEROUS PROBLEMS WITH THESE HOSES. NOW WE'RE LOOKING AT BEING OUT $700 FOR A VEHICLE THAT IS ONLY 3 YRS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514405May 30, 2013
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT BULB CONTINUES TO OVERHEAT, BLOW OUT AND MELT HOUSING UNIT AROUND BULB. GMC STATES IT IS MY RESPONSIBILTY TO REPLACE IT BECAUSE NOW MY VEHICLE IS OUT OF WARRANTY, EVEN WHEN MY VEHICLE WAS IN WARRANTY WHEN THIS STARTED. ESTIMATED COST $915. I HAVE HAD THE HEADLIGHT BULBS REPLACED AT LEAST 3 TIMES WITHIN 6-7 MONTHS. I HAVE HAD TO PAY FOR THE BULB AND "LABOR" WHICH COULD RUN AS HIGH AS $50 A HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513710May 27, 2013
STEERING
INTERMITTENT LOSS OF POWER STEERING WHILE ATTEMPTING A TURN WHILE BRAKING. THIS HAPPENED 1 TO 4 TIMES PER DAYS FOR SEVERAL WEEKS BEFORE BRING THE CAR IN FOR DIAGNOSIS AND REPAIR. THIS REQUIRED A REPLACEMENT OF THE POWER STEERING PUMP, GEAR, AND FLUID. PRIOR TO EXPERIENCING THESE PROBLEMS THERE WAS CONSTANT AUDIBLE NOISE WHENEVER THE STEERING WHEEL WAS TURNED. WHEN THE POWER STEERING FAILED IT WAS DIFFICULT TO SUCCESSFULLY COMPLETE THE TURN, THOUGH I NEVER HAD ANY COLLISIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513036May 21, 2013
STEERING
POWER STEERING GOES IN AND OUT AT LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512633May 18, 2013
ELECTRICAL SYSTEM, STEERING, ENGINE
FIRST HAPPENED AT 75000 WITH ENGINE AND ELECTRICAL SYSTEM SHUT DOWN. DOORS DON'T WORK AND RADIO/BLUETOOTH WORKS WHEN IT WANTS TOO. EXPOSED WIRES GOT FIXED BECAUSE OF MOISTURE. STEERING POWER FAILURE AT LOW SPEED AND EMERGENCY MANEUVERS. THE DEALERSHIPS CANT FIX IT ALTHOUGH THEY KNOW ITS THE STEERING PUMP. AT 93000 A SYSTEMIC FAILURE OF ELECTRICAL SYSTEMS AGAIN. NEW DEALER FIXED SUPPOSEDLY THE WIRES AGAIN, STILL EXPOSED. THE CAR ELECTRICAL DOES NOT PERFORM OVER 76 DEGREES OUTSIDE TEMPERATURE. POWER STEERING IS A PROBLEM AND GETTING WORSE. FINDING THAT THERE ARE MORE PROBLEMS WITH POWER STEERING FROM 2013 AND LOWER MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511593May 12, 2013
ENGINE AND ENGINE COOLING
SINCE I GOT THE CAR SET 2012 HAVE STINK COMING FROM AIR VENT A/C SOMETIMES PRETTY BAD NOW IN SPRING WHEN THE A/C IS ON HAVE A WEIRD NOISE AND IS NOT COOL AT ALL AND I CAN FELL THE MOIST BESIDES I CAN SEE A SMOKE COMING FROM THE A/C VENT. I NOW IS A LIKING PROBABLY FROM THE WATER PUMP. I JUST RECEIVED A LETTER FROM A GMC SEEING THAT THEY KNOW THIS PROBLEM (WATER PUMP SHAFT SEAL) AND THEY JUST GOING TO ADD ENGINE COOLANT TO FIX THE PROBLEM. THIS HAVE TO BE A RECALL. WE BOUGHT EXPENSIVE US CARS DON'T SALES US JUNK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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