GMC Acadia Complaints (2008)

854 consumer complaints on file.

#10808993December 8, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
RECEIVED NOTICE FROM GM RE POWER STEERING, DO NOT TAKE TO VEHICLE FOR SERVICE UNLESS PROBLEM IS KNOWN. I TOOK VEHICLE FOR TIRE ROTATION AND MECHANIC NOTICED POWER STEERING FLUID LEAKING, CAUSED DAMAGE TO RACK, PINION, ETC. (ESTIMATE ATTACHED). CALLED GM DEALER AND GM CUST SERVICE, WILL ONLY COVER DEFECTIVE POWER STEERING PUMP NOT THE DAMAGE CAUSED BY DEFECTIVE PUMP. SINCE GM ADVISED NOT TO GET FIXED UNTIL ISSUE OCCURS (I STILL HAVE POWER STEERING, WAS NOT AWARE OF THE ISSUE UNTIL TIRES WERE ROTATED) WHY SHOULD I BE LIABLE FOR THE ADDITIONAL DAMAGE CAUSED? ALSO, THIS MORNING 12/08/15, WHILE TAKING MY DAUGHTER TO SCHOOL, THE CAR BUCKLED AND STABILTRAK, CHECK ENGINE LIGHT CAME ON WITH A MESSAGE "POWER REDUCED", ONLY ABLE TO DRIVE 20-25 MILES. THE SAME ISSUE OCCURRED APPX. A YEAR AGO AND I FILED A COMPLAINT. THE LIGHT GOES AND OFF JUST LIKE A YEAR AGO. AFTER READING SEVERAL BULLETINS FOR THE 2008 GMC ACADIA, ALL THE ABOVE ISSUES ARE A KNOWN ISSUE. I SHOULD NOT HAVE TO PAY FOR VEHICLE DEFECTS THAT ARE COMMON IN ALL OF THE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809044December 8, 2015
PARKING BRAKE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPERATE THE VEHICLE, THE PARKING BRAKE FAILED TO DISENGAGE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808155December 3, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ....UPDATED 01/13/16 *BF THE CONSUMER STATED THE MATTER WAS RESOLVED. UPDATED 01/22/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816100December 2, 2015
POWER TRAIN
LETTER FROM CONGRESSMAN HUDSON ON BEHALF OF CONSTITUENT RE 2008 GMC ACADIA TRANSMISSION FAILURE. *SMD THE VEHICLE WAS RETURNED TO THE CONSUMER, AFTER THE REPAIRS WERE COMPLETED. HOWEVER, ABOUT 30 MILES IN ROUTE, VARIOUS WARNING SIGNS AND MESSAGES BEGAN APPEARING ON THE DASH. SOME OF THE MESSAGES READ SERVICE STABILITRAK, SERVICE TRACTION CONTROL, ALL WHEEL DRIVE OFF, CHECK RIGHT FRONT TIRE PRESSURE, AND OTHERS. INCLUDING THE ABS SIGN WAS FLASHING A SCARY AND CAUTIONARY YELLOW SYMBOL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808020December 2, 2015
STEERING
TEMPORARY AND INTERMITTENT LOSS OF POWER STEERING DURING MANEUVERING AND TURNING CAUSES SAFETY AND CONTROL ISSUES. DURING THE LOSS OF POWER STEERING EVENT THE STEERING WHEEL REQUIRES A DRIVER TO APPLY MORE THAN NORMAL AMOUNTS OF TORQUE TO GET THE STEERING WHEEL TO ROTATE. THIS IS ESPECIALLY TRUE (REQUIRES MORE THAN NORMAL AMOUNTS OF TORQUE) WHEN THE SPEED OF THE STEERING WHEEL INPUT IS INCREASED TO PERFORM SHARP TURNS OR LOW SPEED MANEUVERING. THIS IS A KNOWN PROBLEM, BUT GM WILL NOT FIX THE PROBLEM BASED ON REPORTS FROM CONSUMERS WHO HAVE HAD THE PROBLEM. THEY WILL FIX THIS SAFETY ISSUE IF THERE A COMPLETE FAILURE OF THE POWER STEERING PUMP THAT CAN BE RECREATED IN THE GARAGE BY THEIR DEALER SERVICE DEPARTMENT. THIS PRESENTS A SAFETY ISSUE, BECAUSE A COMPLETE FAILURE IN THE SYSTEM IS THEN GOING TO OCCUR WHILE DRIVING ON PUBLIC ROADWAYS AND MAY RESULT IN A CRASH PRIOR TO GETTING THE VEHICLE TO THE DEALERSHIP FOR REPAIRS. THIS EVENT MAY HAPPEN 0 TO 5 TIMES A DAY/TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807250November 27, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION STARTED GETTING SLUGGISH AROUND 88, 000 MILES. VEHICLE WOULDN'T CRANK DUE TO ELECTRICAL STABILIZER, NOW MY SUNROOF IS LEAKING. DEALERSHIP IS GOING TO CHARGE ME $275 DOLLAR TO UNBLOCK THE SUNROOF DRAINS WHAT A RIP OFF WHEN THIS IS THE THREE TIME I HAVE HAD THE DRAINS CLEANED AND THE SUNROOF STILL LEAK. THIS HAS TO BE A GMC PROBLEM THAT THEY REFUSE TO ACKNOWLEDGE. THE TRANSMISSION IS STILL UNDER THE GMC WARRANTY SO THANK GOD I DON'T HAVE TO PAY OUT OF POCKET FOR THAT. THE ELECTRICAL MODULES SEEM TO BE OKAY FOR NOW BUT AT ANY GIVING TIME THE VEHICLE MAY STOP WORKING. GMC SHOULD OWN UP TO THESE PROBLEMS AND LOOK OUT FOR THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806316November 23, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WATER FILLED UP IN THE FUSE BOX FROM A FAULTY DRAINAGE FOR THE WINDSHIELD WIPER FLUID, CAUSING THE VEHICLE NOT TO START. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795017November 20, 2015
EXTERIOR LIGHTING
THE DAYTIME RUNNING LIGHTS HAVE BEEN REPLACED SEVERAL TIMES. THE MECHANIC INDICATES,THE HOLDING FIXTURES ARE MELTING AND THE ELECTRICAL WIRES ARE MELTING. THIS CONSTITUTES A POTENTIAL FIRE SITUATION. GMC MUST BE RESPONSIBLE FOR THE UNDER-ENGINEERED ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794856November 19, 2015
AIR BAGS, ENGINE, UNKNOWN OR OTHER
I MADE A PREVIOUS COMPLAINT FILED HERE UNDER NHTSA ID NUMBER: 10765088. THE LOCAL GARBER GMC DEALERSHIP SEALED THE SUNROOF AND CLEANED THE CLOGGED HOSES THAT DRAIN WATER FROM THE ROOF. THEY ALSO REPLACED THE PASSENGER SIDE AIRBAG FOR A TOTAL OF $600. THEY GAVE A GUARANTEE THAT THERE WOULD BE NO MORE LEAKS. ON NOVEMBER 18 THE CAR BEGAN LEAKING FROM THE FRONT PASSENGER SIDE AIRBAG AREA AND WATER POURED FROM THE ROOF ONTO THE GLOVE COMPARTMENT WHEN I MADE A FULL STOP. CURRENTLY AWAITING A RETURN CALL FROM THE SERVICE MANAGER OF GMC DEALER. I HAVE VIDEO OF THE PROBLEM. I WAS DRIVING IN THE RAIN FROM ONE COLLEGE CAMPUS LOCATION TO ANOTHER, IN OTHER WORDS MANY STOP AND GO AND SIDE STREETS AT 30 MPH OR LESS. THE CAR MADE SQUEALING NOISES AS WELL WHICH HAPPENED LAST TIME TOO (SEPTEMBER OF THIS YEAR).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790090November 13, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
SUNROOF CONTINUES TO LEAK WATER. MOISTURE MILDEW GROWTH IN INTERIOR. CAR GETS SATURATED EVERY TIME. DRIVER SIDE FLOOR BOARDS FULL OF WATER. ELECTRICAL WARNING LIGHTS CONTINUE TO SOUND AND FLASH...TODAY IT'S THE BRAKE WARNING. WATER IS CORRODING MY ELECTRICAL SYSTEM...IT'S NOT SAFE! GMC KEEP IGNORING THIS PROBLEM, EVEN THOUGH THIS ISSUE IS AN EPIDEMIC OF COMPLAINTS ALL OVER THE WEB! THIS SHOULD HAVE BEEN A RECALL YEARS AGO! THIS IS ABSOLUTELY UNACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789798November 11, 2015
STEERING, SUSPENSION
RE: DISSATISFIED CUSTOMER EXPERIENCE FROM A LOYAL CUSTOMER. BEGINNING IN 2014, AFTER NARROWLY AVOIDING SERIOUS FROM THE COLLAPSE OF THE REAR LIFT GATE WHILE LOADING THE VEHICLE, SUFFERING MINOR SCRAPS AND BRUISING. I BROUGHT MY VEHICLE TO THE NEAREST GMC SERVICE CENTER AND RECEIVED A QUOTE FOR REPLACEMENT STRUTS. I LATER HAD THEM REPLACED IN 2015 AT MY OWN EXPENSE, ONLY MORE RECENTLY BECOMING AWARE THAT IT WAS DUE TO A PART FAILURE AND SUBJECT TO RECALL AND REPLACEMENT. OF WHICH I WILL FOLLOW UP WITH A REIMBURSEMENT REQUEST. FOLLOWING THAT INCIDENT MY STEERING COLUMN TIGHTENED DURING TURNS FORCING ME TO EXERT EXTREME PRESSURE IN SLOW SPEED TURNS, CREATING A HAZARD TO BOTH MYSELF AND OTHERS. AFTER SEVERAL TRIPS TO THE SERVICE DEPARTMENT AND THE PERFORMING OF STATED REMEDIES PRESCRIBED BY THE GMC SERVICE MECHANIC, THE PROBLEM STILL PERSIST AND MORE RECENTLY IT BEING SUGGESTED THAT THE PROBLEM WAS RELATED TO SUSPENSION STRUTS AND POSSIBLY TRANSMISSION ISSUES SINCE THE 'CHECK ENGINE' LIGHT WAS ON WITH FOR CODES RELATED TO THE TRANSMISSION CONTROL MODULE WERE PRESENT. THROUGH MY OWN RESEARCH I FOUND OUT THAT ALL OF THESE ISSUES ARE RELATED TO EITHER RECALLED ITEMS OR ITEMS LISTED IN TECHNICAL SERVICE BULLETINS, YET NOW I'M BEING TOLD THAT MY COST WOULD BE $1900 FOR REPAIRS AND AN ADDITIONAL $1500 TO REPLACE A FAULTY NAVIGATION/ENTERTAINMENT SYSTEM, DUE TO A SUCK DISC. COLLECTIVELY, I FIND THESE EVENTS, THE MECHANICAL FAILURES AND THE FACT THAT THE BURDEN FOR THESE FAILURES AND EVENTS ARE BEING PLACED ON THE CUSTOMER AS BEING ABSURD AND EGREGIOUS. I CHOOSE TO PURCHASE THIS VEHICLE TO SUPPORT AMERICAN COMPANIES SUCH AS YOURS AND DRIVE AMERICAN MADE VEHICLES OUT OF LOYALTY TO YOU, BUT IF THIS IS THE REWARD I RECEIVE FROM MY LOYALTY I THINK IT IS ABOUT TIME I BEGIN RETHINKING THINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789835November 11, 2015
STRUCTURE:BODY
WHEN IT'S RAINING , I HAVE HUGE LEAKING ON THE PASSENGER SIDE , WHICH DAMAGES MY CARPET AND CAUSING MOLD GROWTH.NOW IT'S SMELL HORRIBLE AND I HAVE BIG CONCERN ABOUT MY BABIES HEALTH , IT'S UNSAFE TO BE IN THIS CAR FOR LONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788534November 5, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT OIL WAS LEAKING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE OIL WAS LEAKING FROM THE TIMING CHAIN COVER. THE TIMING CHAIN COVER NEEDED TO BE RESEALED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATED 04/08/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787832November 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE TRANSMISSION WAS SLOW TO CHANGE GEARS AND THERE WAS AN ABNORMAL NOISE PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER AND TEST DRIVEN, BUT THE DEALER WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE AFTER HAVING THE VEHICLE FOR LONGER THAN A WEEK. THE CONTACT INDICATED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787216October 30, 2015
ENGINE
IN 2010 I NOTICED AN OIL LEAK FROM THE FRONT OF ENGINE. AFTER SEEING THE NOTICE ON THE INTERNET ABOUT OIL LEAKS CAN CAUSE ENGINE FIRES I BECAME CONCERNED. PLEASE ADVISE! THANKS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787084October 29, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE REAR LIFTGATE FAILED TO OPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786721October 28, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHEN THE REAR LIFTGATE WAS OPENED, IT CLOSED EXTREMELY FAST WITHOUT BEING PROMPTED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,400. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783714October 20, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE PARKED, THE VEHICLE'S REAR LIFTGATE WAS UP. WHEN THE CONTACT PLACED SOMETHING IN THE REAR OF THE VEHICLE, THE LIFTGATE COLLAPSED AND STRUCK HER. THERE WERE NO INJURIES. THE LIFTGATE WAS ABLE TO BE OPENED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE GAS STRUTS THAT HOLD UP THE LIFTGATE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000. UPDATED 1/20/16 LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783344October 19, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE THE VEHICLE WAS PARKED WITH THE LIFTGATE OPENED, THE LIFTGATE FELL CLOSED INDEPENDENTLY WITH FORCE AND STRUCK THE CONTACT ON THE HEAD. THE FAILURE RECURRED ON ONE OTHER OCCASION AND STRUCK ANOTHER PASSENGER ON THE HEAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10780766October 8, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE THE VEHICLE WAS PARKED, THE LIFTGATE BECAME INOPERABLE WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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