Freightliner Sprinter Complaints (2016)

2 consumer complaints on file.

• #11442305December 1, 2021
  POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL

  The contact owns a 2016 Freightliner Sprinter 2500. The contact stated that while driving at various speeds, the rear wheels would brake independently; as the failure persisted, the ABS warning light would illuminate on the instrument panel. The contact called the dealer; however, they could not grant a soon enough appointment. The contact stated that as he was coming to a stop with his foot on the brake pedal, the vehicle independently accelerated as the contact slammed on the brake pedal. He was then forced to swerve out of the way of the vehicle in front of him as the vehicle continued to accelerate. The ABS fault warning light was then illuminated on the instrument panel as the vehicle returned to normal operation. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11398562March 1, 2021
  SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL

  WHILE DRIVING USING CRUISE CONTROL, THE SPEED WAS INCREASING 15 MPH PAST THE SETTING. I WAS ABLE TO STOP BY USING THE BRAKE. THEN ALL THE WARNING LIGHTS CAME ON. AFTER THAT IT WOULDN'T SHIFT RIGHT, IT WOULDN'T SHIFT INTO A HIGH GEAR AND IT WOULD BE HARD TO GET MOVING FROM A STOP. I HAD TO DRIVE TO A DEALER SEVERAL HUNDRED MILES AND IT WAS QUITE HARROWING. OF COURSE THEY COULDN'T WORK ON IT FOR 3 DAYS SO WE RENTED A CAR TO GO BACK HOME 400 MILES. THE PROBLEM WAS A REAR WHEEL SPEED SENSOR. THIS WAS THE SECOND TIME IT HAPPENED IN LESS THAN 5 MONTHS, ONCE IN VIRGINIA WITH 36410 MILES ON IT AND AGAIN IN NEBRASKA WITH 40621 MILES. IT CREATES A DANGEROUS SITUATION BECAUSE SOMETIMES THERE IS NO SHOULDER AND CAN NOT DRIVE FAST ENOUGH FOR THE TRAFFIC BEHIND. THE PROBLEM BOTH TIMES WERE REAR WHEEL SPEED SENSORS.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0