Freightliner Sprinter Service Bulletins (2024)

74 manufacturer communications on file.

• March 10, 2025•Document ID: 11016427

  Service Bulletin/Repair Instructions
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  LI47.10-N-079010

  Date Added:

  April 3, 2025

  Manufacturer:

  FREIGHTLINER

  Summary

  Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type Complaint: Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type (e.g., gasoline, water, biodiesel, AdBlue/DEF) Cause: The incorrect fuel type, such as gasoline, water, biodiesel, or AdBlue/DEF has been added to the fuel system.

  Associated Products (47)

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• March 10, 2025•Document ID: 11016423

  Service Bulletin/Repair Instructions
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  LI14.20-N-073867

  Date Added:

  April 3, 2025

  Manufacturer:

  FREIGHTLINER

  Summary

  EGR Valve Diagnosis and Cleaning Procedure Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Operation Text: 1. Diagnosis of EGR Valve related concerns including CEL, or drivability concern. 2. Clean EGR Valve. 3. Remove and re-install EGR Valve. 4. Quick Test

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  • DownloadMC-11016423-0001.pdf↗
• March 10, 2025•Document ID: 11016430

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  LI82.35-N-078930

  Date Added:

  April 3, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with distilled water. Tip: The washer fluid sensor detects the electrical conductivity. If air is present without electrical conductivity between the measuring points, as is the case with an empty tank, an empty tank is detected by the sensor. Distilled water also does not have electrical conductivity, meaning that the sensor detects an empty tank, even if this is not the case. Remedy: Fill reservoir with standard washer fluid and water (no distilled water) in an adequate ratio in order to ensure electrical conductivity. Exchange of the reservoir with a welded-in sensor is only required if filling with conductive washer fluid has not provi- ded a remedy. This can be made certain by utilizing water with a light amount of salt dissolved in to it for stronger con- ductivity.

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• March 6, 2025•Document ID: 11016428

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI49.20-N-075995

  Date Added:

  April 3, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset with fault code P13DF00 or P300685 Complaint: Vehicles with SCR Generation 4: SCR/AdBlue® warning message cannot be reset. Information: All fault codes in the AdBlue® (SCR) control unit have been processed and corrected; however, fault codes P13DF00 and P300685 remain active and stored in the AdBlue® (SCR) control unit. Cause: The procedure for resetting the SCR/AdBlue® warning message with XENTRY Diagnosis has not been carried out. Information: Before resetting the SCR/AdBlue® warning message for SCR Generation 4, the AdBlue® system must be in proper working condition and tested.

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  Associated Documents

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• February 12, 2025•Document ID: 11014726

  Service Bulletin/Repair Instructions
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  LI07.70-N-078824

  Date Added:

  March 4, 2025

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless otherwise specified in the gui- ded test. The vehicle continues to operate as designed. Further causes should be investigated if complaint of check engine light is received. Model year 2019 and later: Fault code P06DA00 will activate check engine light as of model year 2019. No driveability concerns will be observed, only illumination of the CEL. This fault code indicates high resistance or open in the circuit to Y130 oil pump control valve. Perform guided test for component Y130 under list of tests in ME. Diagnose location of high resistance or open in Y130 circuit and repair as necessary. Warranty claims submitted without supporting guided test results may be subject to debit.

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• February 4, 2025•Document ID: 11014728

  Service Bulletin/Repair Instructions
  FUEL/PROPULSION SYSTEM

  Mfr Comm. #:

  LI49.20-N-078838

  Date Added:

  March 4, 2025

  Manufacturer:

  FREIGHTLINER

  Summary

  Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction of the AdBlue fill level sensor; the signal is absent. P300494: The quality of the AdBlue is insufficient. Cause A. The software for the AdBlue (SCR) control unit (N118/5) is outdated. B. The concentration of AdBlue is either above or below the Mercedes-Benz specifications, which can lead to prema- ture freezing. C. Frozen or partially frozen AdBlue can cause the AdBlue level sensor to misread levels. D. The AdBlue level sensor is damaged. Remedy A. Software 1. Verify no newer software in AdBlue® SCR control unit (N118/5). 2. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- If there is no updated software available, proceed to step B. B. Adblue Concentration 1. Verify the AdBlue concentration according to WIS AR49.20-D-9264TS - Check the concentration of AdBlue. --NOTE-- If the AdBlue concentration is below 31.8% or above 33.2%, it must be replaced. Please note that this will be at the customer's expense. 2. If the AdBlue concentration is within the approved specifications, please proceed to step C. C. Frozen Adblue or the SCR Actual Values state 'Frozen Adblue' 1. Check if the AdBlue is frozen. If it is, let the vehicle sit in a warm place overnight and recheck. 2. Have the vehicle running and XENTRY hooked up displaying Adblue level values 3. Drain the Adblue Tank and verify fill level reflects the change in the Adblue level 4. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level --NOTE-- The Fill Level Sensor 1 functions as the "empty sensor." It accurately measures the bottom 60 mm (2.3 in- ches) of the AdBlue tank. Once the tank is filled beyond the 60 mm (2.3 inch) mark, the sensor may not read accura- tely, and you might notice the displayed value fluctuating. This behavior is normal, see attachment 'Fill Level 1'. 5. Reset the Adblue Tank fill level via XENTRY --NOTE-- If the XENTRY still shows that there is frozen Adblue or the concentration is still inaccurate after draining and filling, please refer to the attachments 'Adblue Frozen' and 'Adblue Concentration' and proceed to step C. 6. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- If the steps above do not fix the vehicle, please proceed to step D. D. Damaged Adblue Level Sensor/Concentration Sensor 1. Replace the Adblue Tank 2. With the vehicle running and XENTRY hooked up displaying Adblue level values 3. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level 3. Reset the Adblue Tank fill level via XENTRY 4. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- During LI49.20-N-075995 for Adblue warning reset, please ensure that the outside temperature sensor is reading above 10 degrees Fahrenheit. If it is not, keep the vehicle inside the shop overnight. Complete LI49.20- N-075995 again. Additionally, please note that the vehicle may need to be driven to allow the NOx sensors and SCR system to complete their self-test. Once this is finished, the P13DF00 code should be stored and can then be cleared. --NOTE-- During cold weather, when temperatures are below 32 degrees Fahrenheit, please advise the client to keep the AdBlue tank fill level between 50% and 85%. This will allow for proper fluid expansion and help prevent damage to the level/concentration sensor.

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• December 11, 2024•Document ID: 11012276

  Service Campaign
  ENGINE

  Mfr Comm. #:

  2024120009

  Date Added:

  January 3, 2025

  Manufacturer:

  FREIGHTLINER

  Summary

  The coolant bleed line was routed improperly and can cause chaffing. MBUSA is conducting a service campaign. An authorized Mercedes-Benz Sprinter dealer will inspect the routing of the coolant bleed line and modify if necessary.

  Associated Products (2)

  2024 Freightliner Sprinter2024 Mercedes-Benz Sprinter
  Associated Documents

  • DownloadMC-11012276-0001.pdf↗
• December 9, 2024•Document ID: 11012267

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI14.30-N-075882

  Date Added:

  January 3, 2025

  Manufacturer:

  FREIGHTLINER

  Summary

  Check engine light active Complaint Check engine warning light active. The following fault codes may be present in the engine control unit: • P3007F1 Leak detected in intake air system or • P3007F2 Mass air flow malfunction in intake air system (cylinder bank 1) or • P300CA8 Leak detected in intake air system or • P300CA9 Mass air flow malfunction in intake air system (cylinder bank 1) or • P300CA9 and P3007F1: Faults are present simultaneously in the quick test

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  • DownloadMC-11012267-0001.pdf↗
• November 28, 2024•Document ID: 11011223

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI49.00-N-078608

  Date Added:

  December 4, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  SMOG/Emissions Test fail due to one or more Readiness Monitors not set Complaint: The vehicle has failed the State Emissions Certification because one or more of the OBDII readiness monitors are not completely set. Cause: One or more of the following Readiness Monitors are not fully set within XENTRY: Misfire Monitoring - Injection System Fuel System Monitoring - Injection System, Fuel System, EGR Valve, O2 Sensor NMHC Catalyst Monitoring - NMHC/Diesel Oxidation Catalyst NOx Aftertreatment Monitoring - SCR Catalyst System Boost Pressure System Monitoring - Turbocharger, Charge Air System Exhaust Gas Sensor Monitoring - O2 Sensor, NOx Sensors Diesel Particulate Filter Monitoring - Diesel Particulate Filter System Exhaust Gas Recirculation System Monitoring - EGR Valve and system Remedy: Please complete the required driving conditions to fully set the incomplete Readiness Monitor. DO NOT: - Erase any fault codes. If fault codes are present, process these and allow the readiness drives to clear fault codes. - Flash or SCN code the CDI or SCR control units. - Perform a manual DPF regeneration, unless instructed below. - Disconnect the main battery.

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• October 25, 2024•Document ID: 11009854

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  LI08.10-N-078545

  Date Added:

  November 5, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint: Noises when reversing slowly <5 km/h (squeaking) Cause: There is a seal in the electric drivetrain that seals off the coolant system from the electric motor. This seal is moistened with coolant during forward travel. As a result of the change in rotational direction when reversing slowly, it may be the case that this sealing ring is no longer moistened. Squeaking noises may occur as a result of the so-called "stick-slip effect". This behavior does not impact the function or durability of the sealing ring and electric drivetrain. Remedy: Do not replace any parts. Explain the cause of the noises to the customer.

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• October 10, 2024•Document ID: 11009855

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  LI14.30-N-075882

  Date Added:

  November 5, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Check engine warning light active. Fault code P300CA8 or P300CA9 "Hot film mass air flow sensor malfunction" present in engine control unit. Cause These faults can be set if: 1. A leakage upstream of the exhaust gas turbocharger causing a to high EGR rate. 2. Carbonized parts, e.g., the intake module, housing intermediate flange on high-pressure EGR valve (assembly of exhaust pressure sensor P3) or the intake ports also let through too little air. 3. The air filter has been highly soiled, incorrectly positioned or has a deformation.

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• July 14, 2024•Document ID: 11005575

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  LI88.30-N-078036

  Date Added:

  August 3, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint T57 Electric step inoperative with warning on cluster. Cause Possible damage to end position sensors.

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• July 5, 2024•Document ID: 11005574

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  LI72.10-N-077998

  Date Added:

  August 3, 2024

  Manufacturer:

  MERCEDES-BENZ

  Summary

  Complaint Front door collides with fender. Cause Excessive dynamic stress results in permanent deformation of the lower hinge and causes the front door to collide with the fender. This can result in damage to the door holder and the front door at the threaded connection of the door holder.

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• June 27, 2024•Document ID: 11003187

  Service Campaign
  UNKNOWN OR OTHER

  Mfr Comm. #:

  VS3RADREI

  Date Added:

  July 4, 2024

  Manufacturer:

  FREIGHTLINER

  Summary

  Mercedes-Benz AG, the manufacturer of Mercedes-Benz Vans, has determined that on certain Sprinter and Metris vehicles, the B-pillar certification label might not contain information on the vehicle's rim size, tire size, and cold tire inflation pressure required under FMVSS 110 or, as applicable, FMVSS 120. In this case, relevant regulatory requirements might not be met. Mercedes-Benz believes this issue has no impact on vehicle safety. Mercedes-Benz intends to submit a petition to NHTSA for exemption from the notification and remedy requirements of 49 U.S.C. chapter 301, pursuant to 49 CFR Part 556, on the basis that this non-compliance is inconsequential as it relates to motor vehicle safety. MBUSA will conduct a service campaign to remedy new vehicles in dealer inventory. An authorized Mercedes-Benz dealer will replace the Certification Label on the affected vehicles.

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  • DownloadMC-11003187-0001.pdf↗