Freightliner Cascadia Service Bulletins (2017)
1,143 manufacturer communications on file.
- May 22, 2020•Document ID: 10175413Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CALFTL54-007
- Date Added:
- May 23, 2020
- Manufacturer:
- FREIGHTLINER
SummaryCustomer Advisory Letter for Cab-to-Chassis Redundant Ground Strap Installation - FTL Service Bulletin 54-318. Our records indicate that you are the owner of certain vehicles, and DTNA has decided to share the following documentation with you. On New Cascadia vehicles Penske/Black Horse units built prior to May 23, 2019, cab wiring can be damaged with an incorrect ground location or loose ground connections. This can result in inoperable LIN bus-related steering wheel switches, cruise control dropout, poor AM/FM radio reception, and an inoperable steering wheel clockspring. Installing a redundant ground strap from the main ground junction block (MGJB) to the frame will protect the vehicle from unexpected loss of cab grounding, and restore proper operation of the steering wheel switches, the radio, and the steering wheel clockspring.
Associated Products (4)Associated Documents - May 22, 2020•Document ID: 10175414Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL
- Mfr Comm. #:
- SB49-041
- Date Added:
- May 23, 2020
- Manufacturer:
- FREIGHTLINER
SummaryService Bulletin for Remote-Fill DEF Tank Fill Port Torque Value and Required Lubricant. Some New Cascadia vehicles with chassis fairings have remote-fill Diesel Exhaust Fluid (DEF) tanks which have new instructions to replace the remote fill hose and fitting. Proper torque value is critical, as the remote-fill fittings are plastic and can easily crack if overtightened. The gasket on the fill fitting is sensitive to improper installation, and can get pinched, resulting in a DEF leak.
Associated Products (5)Associated Documents - May 13, 2020•Document ID: 10174987Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; SERVICE BRAKES, AIR
- Mfr Comm. #:
- CALABSMODVALVE
- Date Added:
- May 14, 2020
- Manufacturer:
- FREIGHTLINER
SummaryCustomer Advisory Letter for ABS Modulator Valve Replacement. DTNA has decided to remove and replace the ABS modulator valves as part of an ongoing supplier quality study.
Associated Products (5)Associated Documents - April 29, 2020•Document ID: 10174398Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- SB60-164
- Date Added:
- April 29, 2020
- Manufacturer:
- FREIGHTLINER
SummaryService Bulletin for Marker Light Gasket Leaks, New Cascadia. This bulletin replaces the version dated June 17,2019. A procedure has been added for inspection, repair, and replacement of damaged or spun rivet nuts.
Associated Products (5)Associated Documents - April 27, 2020•Document ID: 10174376Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- WI20-008
- Date Added:
- April 28, 2020
- Manufacturer:
- FREIGHTLINER
SummaryWarranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
Associated Products (36)2021 Freightliner 108SD2021 Freightliner 114SD2021 Freightliner Cascadia2020 Freightliner 108SD2020 Freightliner 114SD2020 Freightliner Cascadia2019 Freightliner 108SD2019 Freightliner 114SD2019 Freightliner Cascadia2018 Freightliner 108SD2018 Freightliner 114SD2018 Freightliner Cascadia2017 Freightliner 108SD2017 Freightliner 114SD2017 Freightliner Cascadia2016 Freightliner 108SD2016 Freightliner 114SD2016 Freightliner Cascadia2015 Freightliner 108SD2015 Freightliner 114SD+ 16 moreAssociated Documents - April 23, 2020•Document ID: 10174061Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- WP20-007
- Date Added:
- April 23, 2020
- Manufacturer:
- FREIGHTLINER
SummaryWarranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
Associated Products (36)2021 Freightliner 108SD2021 Freightliner 114SD2021 Freightliner Cascadia2020 Freightliner 108SD2020 Freightliner 114SD2020 Freightliner Cascadia2019 Freightliner 108SD2019 Freightliner 114SD2019 Freightliner Cascadia2018 Freightliner 108SD2018 Freightliner 114SD2018 Freightliner Cascadia2017 Freightliner 108SD2017 Freightliner 114SD2017 Freightliner Cascadia2016 Freightliner 108SD2016 Freightliner 114SD2016 Freightliner Cascadia2015 Freightliner 108SD2015 Freightliner 114SD+ 16 moreAssociated Documents - April 23, 2020•Document ID: 10174060Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- WP20-006
- Date Added:
- April 23, 2020
- Manufacturer:
- FREIGHTLINER
SummaryWarranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
Associated Products (36)2021 Freightliner 108SD2021 Freightliner 114SD2021 Freightliner Cascadia2020 Freightliner 108SD2020 Freightliner 114SD2020 Freightliner Cascadia2019 Freightliner 108SD2019 Freightliner 114SD2019 Freightliner Cascadia2018 Freightliner 108SD2018 Freightliner 114SD2018 Freightliner Cascadia2017 Freightliner 108SD2017 Freightliner 114SD2017 Freightliner Cascadia2016 Freightliner 108SD2016 Freightliner 114SD2016 Freightliner Cascadia2015 Freightliner 108SD2015 Freightliner 114SD+ 16 moreAssociated Documents - April 22, 2020•Document ID: 10174052Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- WP20-005
- Date Added:
- April 23, 2020
- Manufacturer:
- FREIGHTLINER
SummaryWarranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
Associated Products (36)2021 Freightliner 108SD2021 Freightliner 114SD2021 Freightliner Cascadia2020 Freightliner 108SD2020 Freightliner 114SD2020 Freightliner Cascadia2019 Freightliner 108SD2019 Freightliner 114SD2019 Freightliner Cascadia2018 Freightliner 108SD2018 Freightliner 114SD2018 Freightliner Cascadia2017 Freightliner 108SD2017 Freightliner 114SD2017 Freightliner Cascadia2016 Freightliner 108SD2016 Freightliner 114SD2016 Freightliner Cascadia2015 Freightliner 108SD2015 Freightliner 114SD+ 16 moreAssociated Documents - April 21, 2020•Document ID: 10173907Service Bulletin/Repair InstructionsEQUIPMENT; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- WI20-004
- Date Added:
- April 23, 2020
- Manufacturer:
- FREIGHTLINER
SummaryWarranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
Associated Products (36)2021 Freightliner 108SD2021 Freightliner 114SD2021 Freightliner Cascadia2020 Freightliner 108SD2020 Freightliner 114SD2020 Freightliner Cascadia2019 Freightliner 108SD2019 Freightliner 114SD2019 Freightliner Cascadia2018 Freightliner 108SD2018 Freightliner 114SD2018 Freightliner Cascadia2017 Freightliner 108SD2017 Freightliner 114SD2017 Freightliner Cascadia2016 Freightliner 108SD2016 Freightliner 114SD2016 Freightliner Cascadia2015 Freightliner 108SD2015 Freightliner 114SD+ 16 moreAssociated Documents - April 21, 2020•Document ID: 10173905Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- SB60-167
- Date Added:
- April 22, 2020
- Manufacturer:
- FREIGHTLINER
SummaryService Bulletin for Draining Water Trapped in the Upper A-Pillar. A water leak in the seams between the cab roof and cab side wall or back wall can result in water becoming trapped in the upper A-pillar area in some Cascadia and New Cascadia vehicles. This water may migrate inside the cab and eventually spill through the marker light fastener clearance holes and drip on the dash.
Associated Products (15)2021 Freightliner Cascadia2020 Freightliner Cascadia2019 Freightliner Cascadia2018 Freightliner Cascadia2017 Freightliner Cascadia2016 Freightliner Cascadia2015 Freightliner Cascadia2014 Freightliner Cascadia2013 Freightliner Cascadia2012 Freightliner Cascadia2011 Freightliner Cascadia2010 Freightliner Cascadia2009 Freightliner Cascadia2008 Freightliner Cascadia2007 Freightliner CascadiaAssociated Documents - April 17, 2020•Document ID: 10173894Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; BACK OVER PREVENTION
- Mfr Comm. #:
- SB54-327
- Date Added:
- April 17, 2020
- Manufacturer:
- FREIGHTLINER
SummaryService Bulletin for Lengthening the Backup Light Harness. Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
Associated Products (66)2020 Freightliner 108SD2020 Freightliner 114SD2020 Freightliner Argosy2020 Freightliner Cascadia2020 Freightliner Columbia2020 Freightliner Coronado2019 Freightliner 108SD2019 Freightliner 114SD2019 Freightliner Argosy2019 Freightliner Cascadia2019 Freightliner Columbia2019 Freightliner Coronado2018 Freightliner 108SD2018 Freightliner 114SD2018 Freightliner Argosy2018 Freightliner Cascadia2018 Freightliner Columbia2018 Freightliner Coronado2017 Freightliner 108SD2017 Freightliner 114SD+ 46 moreAssociated Documents - April 17, 2020•Document ID: 10173898Service Bulletin/Repair InstructionsSTRUCTURE; VISIBILITY
- Mfr Comm. #:
- SB60-168
- Date Added:
- April 18, 2020
- Manufacturer:
- FREIGHTLINER
SummaryService Bulletin for Installing Rain Gutters for Upper Door Seal Leaks. New Cascadia day cab vehicles with roof fairings may experience minor water leaks through the upper door seals. This issue can be minimized by regularly wiping down the door seals to keep them free of road grime. A rain gutter seal can also be installed above each door using a Cascadia tertiary seal (part number 18-63286-002).
Associated Products (5)Associated Documents - April 17, 2020•Document ID: 10173897Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- SB60-170
- Date Added:
- April 18, 2020
- Manufacturer:
- FREIGHTLINER
SummaryService Bulletin for Wear Pad Installation. The area of the floor mat near the throttle pedal is more prone to wear. To extend the life of a floor mat, a wear pad can be installed on it near the throttle and brake pedal area.
Associated Products (5)Associated Documents - April 17, 2020•Document ID: 10173896Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- SB60-169
- Date Added:
- April 18, 2020
- Manufacturer:
- FREIGHTLINER
SummaryService Bulletin for Replacing Windshield Gasket. Different types of cab leaks can result in water dripping from the top of the windshield, onto the dash. Replacing a windshield gasket unnecessarily may create new leak issues. Do not replace a windshield gasket unless it has been confirmed to leak, using the cab pressure test.
Associated Products (15)2021 Freightliner Cascadia2020 Freightliner Cascadia2019 Freightliner Cascadia2018 Freightliner Cascadia2017 Freightliner Cascadia2016 Freightliner Cascadia2015 Freightliner Cascadia2014 Freightliner Cascadia2013 Freightliner Cascadia2012 Freightliner Cascadia2011 Freightliner Cascadia2010 Freightliner Cascadia2009 Freightliner Cascadia2008 Freightliner Cascadia2007 Freightliner CascadiaAssociated Documents - April 17, 2020•Document ID: 10173892Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SB54-323
- Date Added:
- April 17, 2020
- Manufacturer:
- FREIGHTLINER
SummaryService Bulletin for New Cascadia Pana-Pacific 540 Radio Controls Not Operating Normally. Pana-Pacific DEA540 radios (A22-74389-000) may cease to respond to volume control settings from the steering wheel switches or the controls on the radio faceplate, resulting in erratic volume control. The procedure to check the current software version of the radio is updated.
Associated Products (5)Associated Documents - April 8, 2020•Document ID: 10173647Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SS1034686
- Date Added:
- April 9, 2020
- Manufacturer:
- FREIGHTLINER
SummaryService Solution for P4 New Cascadia with Manual Transmissions Does Not Use Bottom Of Clutch Switch For Starting. On the prior P3 Legacy Cascadia vehicles with manual transmission, the Bottom of Clutch (BOC) switch could be uses as an interlock for the engine crank circuit. If programmed in the SAM Cab, the engine crank circuit would require the clutch to be fully depressed in order for the engine to crank. P3 also offered a neutral switch as an interlock that could be used instead of the BOC and would require the transmission to be neutral in order for the engine to crank. P4 New Cascadia only offers the neutral switch as the interlock for engine crank.
Associated Products (5)Associated Documents - April 8, 2020•Document ID: 10173646Service Bulletin/Repair InstructionsEXTERIOR LIGHTING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SS1034684
- Date Added:
- April 9, 2020
- Manufacturer:
- FREIGHTLINER
SummaryService Solution for P4 New Cascadia Road Lamp Strain Relief and Water Protection For Electrical Connection. The connector that attaches to the road lamp is exposed to water spray from the vehicles front tires. Even though the connector is sealed, water spray, in conjunction with wiring that may be pulled sideways, can attribute to water intrusion into the connector.
Associated Products (5)Associated Documents - March 30, 2020•Document ID: 10172976Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SS1034682
- Date Added:
- March 31, 2020
- Manufacturer:
- FREIGHTLINER
SummaryService Solution for Updated Common Telematics Platform (CTP) Installation and Activation Procedure. Some new CTPs being installed in the field have failed to activate and do not communicate with Detroit Connect back end. The activation of the CTP requires that the VIN and CTP serial number pair is transmitted from DiagnosticLink to the Detroit Connect registration server. When using the old procedure, there may be some factors that may prevent that VIN and CTP Serial Number pairing data from uploading to the server.
Associated Products (5)Associated Documents - March 30, 2020•Document ID: 10172974Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- SB32-033
- Date Added:
- March 31, 2020
- Manufacturer:
- FREIGHTLINER
SummaryFreightliner Service Bulletin for Front Axle Spacer Replacement. This service bulletin replaces the version dated 05/01/2016. This bulletin is updated to include the parts list. Some vehicles may exhibit a lean (right or left) due to weight difference on the front suspension. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers. To correct this condition, replace the existing front axle spacer on the low side of the vehicle with a thicker one.
Associated Products (28)2021 Freightliner 108SD2021 Freightliner 114SD2021 Freightliner Cascadia2021 Freightliner Coronado2020 Freightliner 108SD2020 Freightliner 114SD2020 Freightliner Cascadia2020 Freightliner Coronado2019 Freightliner 108SD2019 Freightliner 114SD2019 Freightliner Cascadia2019 Freightliner Coronado2018 Freightliner 108SD2018 Freightliner 114SD2018 Freightliner Cascadia2018 Freightliner Coronado2017 Freightliner 108SD2017 Freightliner 114SD2017 Freightliner Cascadia2017 Freightliner Coronado+ 8 moreAssociated Documents - March 23, 2020•Document ID: 10172750Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SS1034680
- Date Added:
- March 23, 2020
- Manufacturer:
- FREIGHTLINER
SummaryService Solution for New Cascadia Bluetooth Microphone Relocation. Some fleet drivers are complaining about a lack of reception of the Bluetooth microphone due to it's proximity in the center of the overhead console. The Bluetooth microphone can be relocated into the driver's side overhead panel, either left hand or right hand drive applications.
Associated Products (5)Associated Documents