Ford Transit Complaints

149 consumer complaints on file.

#11572451February 16, 2024
VISIBILITY/WIPER
Campaign/NHTSA# 23S48/23V598 Even though Ford Motor website sows the fix for the recall is available, when we approach the authorized dealers they are saying it is not available. I have contacted two authorized dealers and none of them are able to fix the issue, saying the parts not avaialble. Dealers that I have contacted are: AutoNation Ford Jacksonville (10720 Phillips Highway Jacksonville, FL 32256 (904) 865-5509) Coggin Ford (9650 Atlantic Boulevard Jacksonville, FL 32225 (904) 893-2735) This is pretty much not drivable now the camera hardly works anytime.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568844January 30, 2024
BACK OVER PREVENTION
The contact owns a 2022 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565962January 17, 2024
POWER TRAIN
Rear differential or axle suffered catastrophic failure on highway, causing both rear wheels to lock up and the driveshaft to shear off/separate from the differential housing. Locking rear wheels at 55mph caused the vehicle to lose traction and spin out. Vehicle crossed multiple lanes of interstate highway, colliding with a snow bank facing the wrong direction. Fortunately traffic was light (incident occurred approx. 5:30AM on Sunday) and snow prevented the vehicle from colliding with the median wall. Had the incident occurred at another time or another place, injuries or fatalities would have been considerably more likely. Only advance warning was approx. 5 seconds of loud noise and intense vehicle shuddering from the rear before the wheels locked and control was lost. Once traction was lost, multiple driver-assist indicators lit up, but shut off after motion stopped. Vehicle was immobilized afterwards and had to be 'shaken' off the tow truck as the rear wheels would not turn. New vehicle, approx. 4,000 miles. Vehicle is currently at the local Ford dealership awaiting inspection.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11561355December 21, 2023
BACK OVER PREVENTION
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561095December 20, 2023
BACK OVER PREVENTION
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Part distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560470December 16, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford has failed to fix the rear backup camera issue for months with incorrect timing information on the recall notice
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557866December 1, 2023
BACK OVER PREVENTION
The contact owns a 2022 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V598000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the back-over prevention camera image on the screen was blue. The contact stated that he was not able to see objects directly behind the vehicle while reversing. The failure mileage was approximately 18,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555933November 19, 2023
ELECTRICAL SYSTEM
I've been waiting on a van for 500 days from Ford Motor Company. They built the van with a recall and now aren't giving me a time when the repair will be completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554309November 9, 2023
POWER TRAIN, WHEELS, SUSPENSION
Noise in the rear of the vehicle during low speed tight turns (parking lot speed). Vehicle has had axle bearing/hub replaced along with 7585W oil. The problem never went away even after this repair and has become worse. The dealership has had my vehicle for over 2 weeks and cannot find the problem. My concerns are: The dealership cannot diagnose the problem and if the problem is related to the drive line it could lead to a failure at highway speeds which could be catastrophic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553815November 6, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2023 Ford Transit. The contact received notification of NHTSA Campaign Number: 23V071000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553288November 2, 2023
STRUCTURE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2021 Ford Transit. The contact stated that while attempting to enter the rear of the vehicle, he became aware that the rear door would not latch closed. After a visual inspection, the contact observed a gap between the door and frame of the vehicle, as well as the rear door protruding outward. The door-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the lock and unlock rod. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550982October 20, 2023
BACK OVER PREVENTION
The contact owns a 2022 Ford Transit. The contact stated that the driver's side, passenger's side, and rear cameras were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the failure was due to a manufacturing fault. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V598000 (Back Over Prevention). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540549August 24, 2023
BACK OVER PREVENTION
The contact owns a 2022 Ford Transit. The contact stated that the camera screen turned blue on the left and the right. The driver was unable to use the camera while reversing. The vehicle was turned off and restarted and the camera operated as needed. The vehicle was taken to the local dealer, where it was diagnosed and determined that an unknown update was needed. The vehicle was repaired, but the failure persisted. The manufacturer was contacted, filed a case, and referred him to the NHTSA Hotline. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537364August 9, 2023
UNKNOWN OR OTHER, POWER TRAIN:AXLE ASSEMBLY, WHEELS:HUB
Per Mr. [XXX]: My daughter and members of our church’s high school youth group were on their way to a summer missions project in western Virginia/eastern Tennessee in an Enterprise rental van when the [DRIVERS' SIDE] rear tire started to separate from the vehicle as they were driving south on [XXX] near Staunton! Fortunately, the dad who was driving was able to safely steer the van to the side of the road, where the kids and their suitcases were re-distributed among the other vehicles in the caravan. They called Enterprise, but they had no vehicles to spare, so they told the driver to leave the van by the side of the road and they would dispatch a wrecker to pick it up. Have you seen this happen before with Ford Transit axles? But for the driver’s alertness, this could have been a headline-making event! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535241July 29, 2023
SERVICE BRAKES, STEERING, POWER TRAIN
All the dash warning lights come on. Parking limited braking. Pre collision assist not avail. Hill assist not avail. Turning hard mostly to the left the brakes are activating causing the vehicle to stop without depression the brakes. Also have to use half gas peddle to over come the brakes to get the van to move. All intermitant
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526590June 12, 2023
LANE DEPARTURE: BLIND SPOT DETECTION
Picked up this vehicle 3 weeks ago and the blind spot monitoring does not work. Ford supposedly took this over because WGO's product failed so easily. This Ford product didn't work from the beginning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523875May 25, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot detection system has frequent false alerts when no vehicles are present. Also, it often does not activate when a vehicle IS present. Totally unreliable and a safety risk if depended upon. As you can see in the attached photo, there are no vehicles in my blind spot yet the light continues to come on. He will often not come on when cars are present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523598May 24, 2023
LANE DEPARTURE: BLIND SPOT DETECTION
The Blind Spot Monitoring system fails when you drive through rain. The sensors short out and the system becomes inoperative.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523306May 22, 2023
LANE DEPARTURE: BLIND SPOT DETECTION
The contact owns a 2022 Ford Transit. The contact stated that on several occasions while driving at various speeds, the blind spot monitor failed to illuminate and failed to provide the buzzer warning sound. The vehicle was taken to a dealer and the dealer stated that the failure was related to the Winnebago Coach Motorhome attached to the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514049March 27, 2023
EXTERIOR LIGHTING:BRAKE LIGHTS
The contact drives a 2023 Ford Transit commercial vehicle. The contact stated that while depressing the brake pedal, the third brake light would not illuminate. The local dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was 619.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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