Ford Transit Connect Complaints (2014)

128 consumer complaints on file.

#11246506August 26, 2019
UNKNOWN OR OTHER
THE WINDOW VISORS WILL NOT STAY UP. YOU PULL THEM DOWN TO USE AND PUT UP AFTERWARDS AND THEY FALL BACK DOWN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246120August 23, 2019
STRUCTURE:BODY
MY FAMILY ENTERED VEHICLE THRU REAR SLIDING DOORS. CLOSED DOORS AND PUT ON THEIR SEAT BELTS. WE DROVE APPROX 1/3 OF A MILE AND THE REAR DRIVER SIDE SLIDER FLEW OPEN IN A CORNER.COMPLETE LATCH FAILURE! THESE LATCHES WERE REPLACED AS PART OF THE 2016 RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245246August 20, 2019
ELECTRICAL SYSTEM, POWER TRAIN
POSSIBLE BCM ISSUE. THE BATTERY DRAINS WITH THE BCM FUSE INSTALLED. THE FUSE PULLED STOPS THE BATTERY DRAIN ISSUE. THE BATTER WAS REPLACED AND SAME ISSUE OCCURS. BATTERY DRAIN OCCURS OVERNIGHT. SECOND ISSUE. THE TRANSMISSION SHIFTS ROUGH BETWEEN FIRST AND SECOND GEAR, AND BUMPS AT HIGHWAY SPEEDS WHEN ACCELERATING. HAVE TAKEN THE VEHICLE TO THE DEALER FIVE TIMES. TRANSMISSION OVERHAULED, BUT ISSUE CONTINUES. HAVE GOTTEN TRANSMISSION FAILURE WARNING SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243893August 14, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHILE DRIVING 55 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT ATTEMPTED TO VEER TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO FRIENDLY FORD (2250 SOUTH RD, POUGHKEEPSIE, NY 12601, (845) 462-1900) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS ALSO TEST DRIVEN AND THE FAILURE WAS NOT DUPLICATED; HOWEVER, THE IGNITION SWITCH WAS REPLACED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE A SECOND DIAGNOSTIC TEST DETERMINED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230776July 10, 2019
STEERING
ELECTRIC POWER STEERING CONTROL MODULE (PSCM) DISENGAGED WHILE STOPPED AT A GAS STATION. A VEHICLE OPERATING ERROR/WARNING WAS DISPLAYED ON THE DASH. THE PCSM RETURNED TO A WORKING MODE FOR A SHORT TIME (2 DAYS) AND THEN FAILED PERMANENTLY. ALL INSTANCES OCCURED WHILE THE VEHICLE WAS STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230820July 10, 2019
POWER TRAIN
WHILE EXITING TRAFFIC CIRCLE AT SLOW SPEEDS, TRANSMISSION DID NOT RESPOND WHEN ACCELERATING OUT OF THE CIRCLE, AND CONTINUED TO BE UNRESPONSIVE AFTER PULLING TO THE SIDE OF THE ROAD. THE ROAD WAS A CITY THOROUGHFARE WITH A 35 MPH SPEED LIMIT. DEALER SAID THAT SIGNICANT DAMAGE WAS DISCOVERED UPON INSPECTION, "PROBABLY DUE TO A TRANSMISSION OVERFILL." AS THE TRANSMISSION HAD NOT PREVIOUSLY BEEN SERVICED, THIS WAS CERTAINLY A FACTORY ISSUE. THE VEHICLE WAS NOT UNDER WARRANTY, AND NO COMPENSATION WAS OFFERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229495July 4, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, STEERING
HAS BEEN BLOWING THE BACKUP CAMERA 5 AMP FUSE, INTERMITTENTLY FOR THE PAST FEW MONTHS. LAST FEW DAYS THE HILL ASSIST LIGHT AND THE ABS LIGHT COME ON ALSO THE POWER STEERING GOES AWAY NOT A GOOD THING, WHEN I SHUT THE IGNITION OFF THEN BACK ON AGAIN MOST OF THE TIME THE LIGHTS GO OFF AND THE STEERING IS BACK, I BOUGHT THIS VEHICLE NEW , IT WAS NEVER IN AN ACCIDENT . THE ONLY REPAIR WAS DONE BY THE LOCAL DEALER THEY REPLACED THE FUEL PUMP AND SENDING UNIT THAT WAS A RECALL..ALSO THE SLIDING DOOR LOCKS THAT WERE A RECALL . I FOUND WIRES GOING TO THE LIFT GATE HAVE HAD THE INSULATION SKINNED OFF BECAUSE THEY RUB ON THE INNER BODY PANEL HOLE.. AS YOU CAN SEE IN THE PICTURES I USED LIQUID ELECTRICAL TAPE ON THE WIRES AND PUT PLASTIC SPLIT WIRE LOOM TUBING OVER THE WIRES. ALSO TOOK WHITE RUBBER TUBE AND SPLIT IT AND PUT IT ON THE INNER PANEL OPENING THAT CAUSED THE WIRE INSULATION TO GET RUBBED OFF. THIS FORD TRANSIT CONNECT VAN HAS 32,000 MILES....I THOUGHT FIXING THESE WIRES WOULD CURE THE PROBLEM , AFTER GOING FOR A COUPLE RIDES AND LIFTING THE TAILGATE IT STILL BLOWS THE FUSE. AND THE OTHER LIGHTS STILL COME ON. OBVIOUSLY THE SKINNED WIRES I REPAIRED WERE A PROBLEM , THERE APPARENTLY IS ANOTHER ISSUE OR TWO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228912July 2, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE SLIDING DOOR DID NOT LATCH. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192826April 1, 2019
FUEL/PROPULSION SYSTEM
AS WITH THE EXISTING RECALL CAMPAIGN ON 2013 - 2014 FORD FUSIONS AND 2013 - 2016 FORD ESCAPES, THE BUSHING ON THE TRANSMISSION SHIFT CABLE IS DETERIORATING ON THE TRANSMISSION END. IT MUST BE THE SAME PART AS THE RECALL REPLACEMENT BUSHING FITS PERFECTLY. I WAS STUCK IN A PARKING LOT UNTIL I FIGURED IT OUT AND GOT A NEW BUSHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191085March 23, 2019
STRUCTURE:BODY
DURING THE WINTER RAINY WEATHER, WATER STREAMED OUT OF THE OVERHEAD INTERIOR LIGHT/READING LIGHT FIXTURES ON BOTH SIDES ABOVE THE DRIVER AND PASSENGER SEATS. THERE IS AUDIBLE SLOSHING WATER IN THE INTERIOR PANELS OF BOTH SLIDING BACK DOORS AND PASSENGER SIDE SEAT BELT IS WET COMING OF THE BELT HOLDER PANEL ON THE FRONT PASSENGER SIDE WITH A SICKENINGLY STRONG MOLD SMELL, INDICATING STANDING WATER OR WET INTERIOR OF THE SEAT BELT HOLDER. THIS VEHICLE HAS HAD FAILURES OF THE WINDOW AND LOCK ELECTRIC FUNCTIONS OF THE DRIVER SIDE WINDOWS AND DOORS BOTH FRONT AND SECOND SEAT (BACK PASSENGER SEAT). CONCERN IS THAT THE PANORAMIC ROOF WINDOW SEAL HAS FAILED, ALLOWING WATER TO FLOOD APERTURES, INCLUDING THE ELECTRIC WINDOW, DOOR, AND LIGHT SWITCHES AND THE SUN ROOF ELECTRICAL SYSTEM. ALSO CONCERNED THAT THIS WILL LEAD TO LOOSENING OF THE SUN ROOF BOND SO IT COULD FALL OUT OR BOUNCE OUT WHILE THE CAR IS IN MOTION. IT IS POSSIBLE THAT THIS CAUSED A RECALL ON SOME US MANUFACTURED VEHICLES - WE BELIEVE OURS WAS IMPORTED FROM ENGLAND BUT DO NOT KNOW FOR SURE. THIS BEGAN IN WINTER 2018 AND CONTINUES WHENEVER IT RAINS. PURCHASED THE VEHICLE IN JULY 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162925December 21, 2018
STRUCTURE:BODY
THE REAR DOOR OF THE VEHICLE OPENS ON IT'S OWN. IF ACCELERATING THEN THE CONTENTS OF THE TRUNK FALL ONTO THE ROAD. THE PROBLEM CONTINUES TO HAPPEN EVEN AFTER REPEATED ATTEMPTS TO GET IT FIXED AT DEALER, AND OVER $1000 SPENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131105September 24, 2018
STRUCTURE:BODY, VISIBILITY/WIPER
THE DRIVER SIDE BACK SEAT SLIDER DOOR FELL RIGHT OFF. ONTO THE GROUND AND MY FOOT. WHEN I WENT TO OPEN THE DOOR FROM THE OUTSIDE USING THE HANDLE. THE MOTOR AND ELECTRICAL FOR THE REAR WIPER HAVE BROKEN AT LEAST TWICE. THE PAINT IS SPONTANEOUSLY COMING OFF OF THE VEHICLE IN SMALL SPOTS ALL OVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123318August 29, 2018
ENGINE
UNDER NORMAL DRIVING CONDITION THE VEHICLE GOT REAL HOT AND OVERHEATED.THE WATER AND OIL WHERE AT THE PROPER LEVELS. THIS HAPPENED ON THE WAY HOME, I WAS GOING AROUND 60 MPH ON THE HIGHWAY. THE ENGINE HAD TO BE REPLACE, AS IT CRACKED THE HEAD OR BLEW THE HEAD GASKET. THERE IS A SAFETY RECALL # 17S09 OUT ON THESE VEHICLES, BUT MY VIN # WAS NOT ON THE LIST. YET WE ARE HAVING SAME ISSUE. THIS IS THE 3RD ENGINE WE HAVE LOST TO THIS OVER HEATING PROBLEM. LUCKILY WE CATCH ANY ON FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080864March 22, 2018
POWER TRAIN, SUSPENSION, WHEELS
THE TRANSMISSION DOWNSHIFTED HARD AND UP-SHIFTED HARD WHILE THE VEHICLE WAS IN MOTION. THE TACHOMETER WENT OUT OF CONTROL WHILE THE VEHICLE WAS IN MOTION DURING CITY DRIVING AND UPON START UP. THIS WAS CAUSED BY A LEAK IN THE LEFT FRONT AXLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076096March 3, 2018
FUEL/PROPULSION SYSTEM
DRIVING MY TRANSIT CONNECT TITANIUM . I SLOWED DOWN AND STOPPED AT A RED LIGHT . WHEN IT TURNED GREEN I GAVE IT GAS AND THE FUEL PUMP WENT OUT WHICH CAUSED MY CAR TO DIE IN MIDDLE OF RUSH HOUR TRAFFIC ON A STREET. I SEE A RECALL 15V005000 (FORD RECALL 14S30) WHICH APPEARS TO INCLUDE MY VEHICLE BASED ON DATES, I TOLD MY FORD DEALERSHIP ABOUT THE RECALL ON THE FUEL PUMP BUT THEY TELL ME BY CHECKING THE VIN NUM YOUR VEHICLE ISN'T ON THAT RECALL. I JUST FIND IT HEARD TO BELIEVE THAT EVERY RECALL FORD HAS HAD FOR THE TRANSIT CONNECT . MY VEHICLE WAS NOT INVOLVED IN ANY OF THE RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073337February 17, 2018
ELECTRICAL SYSTEM
THE REAR WINDOW WIPER WAS BLOWING ITS FUSES RANDOMLY. ALSO NOTICED THE TAIL LIGHTS AND CARGO DOME LIGHT BLINKING OFF AND BACK ON AS THE LIFTGATE WAS RAISED OR LOWERED. I REMOVED THE VEHICLE END OF THE PASSENGER SIDE CORRUGATED RUBBER WIREWAY FROM THE BODY AND DISCOVERED THE WIRE HARNESS SEVERELY ABRADED WHERE IT CROSSED THRU THE OPENING IN THE BODY. ABOUT THREE QUARTERS OF AN INCH OF THE HARNESS WRAPPING AND WIRE COVERINGS ON THREE WIRES WERE SCRAPED AWAY EXPOSING BARE COPPER WIRES WHICH WERE SHORTING OUT TO THE BODY AS THE LIFTGATE WAS OPENED OR CLOSED. THE STAMPED HOLE IN THE METAL BODY HAS A SHARP, RAGGED INNER EDGE. THE SAME SITUATION EXISTS ON THE DRIVERS SIDE BUT OWING TO THE WIRE HARNESS BEING SMALLER AND HAVING MORE SLACK ON THAT SIDE, THE ABRASION HAS ONLY REMOVED THE HARNESS COVERING SO FAR. HAVING DIAGNOSED THE PROBLEM FROM OBSERVING THE FAULTY WIPER AND TAIL LIGHT SYMPTOMS, I HAVE REPAIRED THE WIRE HARNESS, LINED THE ROUGH METAL HOLES WITH FLEXIBLE PLASTIC GROMMET STRIPS AND RESTORED FUNCTIONALLY BEFORE ANYMORE TROUBLE OCCURRED. I FEEL THIS COULD BE MORE SERIOUS FOR OTHERS UNAWARE OF THEIR PENDING FAILURE. I'VE NO DOUBT THIS CONDITION EXISTS IN OTHER TRANSIT CONNECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051692December 1, 2017
FUEL/PROPULSION SYSTEM
ON JANUARY 23, 2017 I DROVE MY VAN TO THE LOADING POINT LIKE EVERY OTHER MORNING, LOADED AND WAS GOING TO START MY DELIVERY ROUTE, BUT MY VAN WOULD NOT START. I WAS VERY DISAPPOINTED, BECAUSE VAN NEVER SHOWED ANY SIGNS OF MALFUNCTION BEFORE. I WAS LUCKY IT DIDN'T HAPPEN ON THE HIGHWAY. THE CAUSE OF THIS BREAKDOWN WAS THE FUEL PUMP. I LOOKED UP ON THE INTERNET FOR THE NEW PART AND FOUND OUT THAT FORD MOTOR COMPANY HAS A RECALL ON THE FUEL PUMP FOR TRANSIT CONNECT MANUFACTURED AT VALENCIA PLANT NOVEMBER 11, 2013 THROUGH AUGUST 29, 2014. MY VAN WAS BUILT NOVEMBER 15, 2013. I TOWED MY VAN TO STEVENS FORD IN MILFORD, CT. SERVICE DEPARTMENT CHECKED OASIS AND TOLD ME THAT I HAVE TO PAY FOR THE REPAIR, BECAUSE MY VAN IS NOT ON THE RECALL LIST. COST OF REPAIR $730.19
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051535November 30, 2017
STEERING
MY VEHICLE IS EXPERIENCING A PROBLEM WITH COMPLETE STEERING LOSS WHEN VEHICLE IS DRIVING WORSE THAN NO POWER STEERING THERE IS A RECALL ON MANY FORD AND SOME LINCOLN VEHICLES REGUARDING THIS ISSUE WITH STEERING GEAR. I'VE REACHED OUT TO FORD REGUARDING THIS ISSUE ALTHOUGH ITS A SEFETY ISSUE WHICH COULD CAUSE SEVERE INJURY OR DEATH TO OCCUPANT OR BYSTANDER. THIS VEHICLE IS LESS THAN THREE YEARS OLD WITH A CERTIFIED WARRANTY. ALTHOUGH THIS PROBLEM IS OCCURING ACROSS MULTIPLE VEHICLES AND KEEPS EXPANDING THEY AREN'T WILLING TO TAKE CARE OF THERE ISSUES. MY VEHICLE IS CURRENTLY AT MARGATE FORD IN POMPANO FLORIDA. I'M AFFRAID OF PICKING IT UP DO TO SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025411September 25, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 FORD TRANSIT CONNECT. WHILE DRIVING THROUGH A CONSTRUCTION ZONE AT NIGHT, THE HIGH BEAMS WERE TURNED ON, BUT FAILED TO ILLUMINATE CORRECTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTO ELECTRICAL SHOP WHERE IT WAS DIAGNOSED WITH A FAULTY HEAD LIGHT SWITCH THAT NEEDED REPLACEMENT. THE SWITCH WAS REPLACED, BUT THE FAILURE PERSISTED. THEY VEHICLE WAS TAKEN BACK TO THE AUTO ELECTRICAL SHOP WERE IT WAS DIAGNOSED WITH A SECOND SWITCH THAT NEEDED REPLACEMENT. THE SECOND HEADLIGHT SWITCH WAS REPLACED, BUT THE FAILURE STILL PERSISTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022995September 13, 2017
POWER TRAIN
TRANSMISSION BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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