Ford Ranger Complaints

278 consumer complaints on file.

#11461578April 20, 2022
EXTERIOR LIGHTING, POWER TRAIN
The lighting on the shift lever that shows what mode the transmission is being selected is missing. Apparently Ford stopped installing the lighting that lights the "Park, Reverse, Neutral, Drive" in the shifter beginning in 2021. This is a serious safety issue because at night, the driver cannot look down at determine what mode is being selected. The dealer stated to me the selected mode is in the driver console at night. I'm a 5'9" male and any time the wheel is turned or my hand in on the wheel, I cannot see the mode selected. I quickly realized this the first time I drove the vehicle at night, none of the lighting on the shifter was on. I thought it was broken! Basically Ford has skimped a few dollars and NOT installed internal night lighting on the lettering. A simple correction for this is require ford to install the lighting in the unit as a retrofit kit (basically put back what they stopped installing). This would not incur a great expense or time, however, this could PREVENT the driver from selecting the wrong mode causing abrupt forward or backward movement injuring another person or vehicle when moving the vehicle out of park, in particular, backing in or out of parking spots for example that require you to turn the vehicle (AKA WHEEL NOT CENTERED). If not requiring a recall, FORD should make this retrofit available to owners because as of right now, I was told there is none. I included a short video showing the impeded view of the shift mode selected on the driver panel when the steering wheel is being moved and not at wheel centered. At night, this would be the only lighted shifting reference. I also included a day photo of the same view, a view of an earlier 2020 ranger (that had the shifter lighting standard) and my 2022 ranger shifter at night with no lighting. The current standard equipment lighting presents a safety hazard and is directly related to the movement of the vehicle so the likelihood of injury or occurrence are both HIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461172April 18, 2022
SEATS, SEAT BELTS
This vehicle is brand new. 250 miles. Seat belt warning indicator remains on for rear passenger side and will not clear. No one is in the seat. Tried buckling seat belt for rear passenger seat - warning cleared. Unbuckled and warning appears again and won't clear. There are no objects on the seat. Shut vehicle off and dismounted. Got back in and restarted vehicle. Seat belt warning indicator remains on for rear passenger side and will not clear. FORD has nothing documented for clearing this. Dealership will not acknowledge this and does not have a 'fix'. The resulting warning may now affect how safety/collision systems will operate in an actual collision.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459399April 3, 2022
UNKNOWN OR OTHER
When using the steering wheel button to go from AM/FM/USB/Bluetooth/Sirius, the display stops at the first Sirius station asking to either subscribe or close. This causes the driver to have to take his/her eyes off the road to close the screen. It happens three times in a row, once for each Sirius band, and has caused me to hard brake twice so far. Sirius says it's a Ford issue and Ford does not deny it but does not have a solution. Customer perception is that Ford cares more about the kickback they get from Sirius that they do about customer safety. It has not caused an accident yet, but if others have the same issue then it's hard to believe that no one else is complaining. Shame on Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454650March 1, 2022
ENGINE AND ENGINE COOLING
The contact owns the 2021 Ford Ranger. The contact stated while driving approximately 35 MPH, he started to smell smoke inside the vehicle. While stopped at a traffic light, the contact noticed smoke coming from under the hood, and then flames started rising from underneath the hood. Another driver also had pulled up to notify him that his vehicle was on fire. There were no warning lights illuminated. The contact was able to safely pull off the roadway and he and his passenger exited the vehicle. The fire department arrived on the scene and extinguished the fire. The contact’s girlfriend experienced smoke inhalation however, no medical treatment was needed. There were no physical injuries to either the driver or passenger. A fire report was filed. The contact stated that the fire originated on the opposite side of the battery and most likely was not caused by an electrical failure. The vehicle was towed to a body shop and then to the local dealer. The vehicle was not yet diagnosed nor repaired. The contact stated that the vehicle was not yet deemed a total loss. The manufacturer was contacted and notified of the failure and the contact was informed that there was no open recall on the vehicle. The failure approximate mileage was 5,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11449739February 1, 2022
VISIBILITY/WIPER
I was stopped at a red light, not moving, and the rear window completely shattered, the entire window, except the small center slider.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445402December 29, 2021
FORWARD COLLISION AVOIDANCE:SOFTWARE:PEDESTRIAN/CYCLIST/OBJECT/OBSTACLE/ RECOGNITION
The contact owns a 2021 Ford Ranger. The contact stated that while driving at 55 MPH, the pre-collision assists beeping alarm engaged while there were no vehicles or objects around. There were no warning lights illuminated. The contact stated that the failure reoccurred while driving and the pre-collision assist beeping alarm would not stop. The forward collision warning light then illuminated. The contact pulled to the side of the road and parked the vehicle. The contact then drove the vehicle to his residence. The contact stated that while reversing, he noticed a pedestrian behind the vehicle through the rearview mirror; however, the pre-collision assists and pedestrian recognition failed to engage. The vehicle was taken to the dealer who diagnosed that no issues were found. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 7,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444134December 17, 2021
SERVICE BRAKES
The brake pedal is mushy when applied. When you have to press the brake pedal hard, then the brake pedal is about 0.75 inches below the accelerator pedal. I took it to the ford dealer and he said it is working fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443382December 10, 2021
WHEELS, TIRES
The contact owns a 2021 Ford Ranger. The contact stated that while reversing or making a turn, the front driver's side tire would rub the inside of the wheel well. The contact works for the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer referred the contact to file a complaint with NHTSA. The failure mileage was approximately 14.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443336December 10, 2021
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2021 Ford Ranger. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, causing the accelerator pedal to depress simultaneously, due to the brake pedal being positioned very close to the accelerator pedal. While both the brake and accelerator pedals were depressed, it caused the rear tires to squeal and create smoke. The vehicle was taken to the dealer. The dealer informed the contact that there was no failure and that the vehicle was up to specification. The manufacturer was made aware of the failure. The failure mileage was approximately 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441610November 24, 2021
VEHICLE SPEED CONTROL
The contact owns a 2021 Ford Ranger. The contact stated that while his wife was pulling into a parking space at approximately 5 MPH with the brake pedal depressed, the vehicle independently accelerated and crashed into the building. The contact stated that there was a camera view which showed that the brake lights were illuminated during the failure. The contact stated that the driver’s side air bag deployed. There were no injuries sustained. The contact was concerned that the Forward Collision Avoidance System failed to operate as designed. The contact stated that there was no warning light illuminated. A police report was filed. The vehicle was towed to the dealer. The contact was informed that the body damage needed to be repaired before a failure cause could be determined. The contact was concerned that if the sensors were replaced prior to the diagnostic test that possible codes would be erased. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The failure mileage was approximately 3,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11439844November 9, 2021
ENGINE
After driving a 700 mile round-trip, I got home and parked my vehicle in my garage. It have a strong smell of fuel and oil mix what's your is exceedingly strong the next morning when I woke up and went into the garage. I pulled the oil dipstick out, the level was 2 inches higher than normal and it reeked of gasoline. I went to my local Ford dealer at Palmbay Florida service manager told me Ford is aware of this problem and has no idea what is causing it but they will replace some stuff on the vehicle but I'm not certain that will fix it. There are a number of Ford Ranger owners at https://www.ranger5g.com/ who have fuel in the oil issues. This issue goes back to the 2019 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437395October 19, 2021
SERVICE BRAKES
THE BRAKE PEDAL IS VERY SOFT. IT NEEDS 1 OR 2 PUMPS TO GET IT TO WHERE MY FORMER VEHICLES WERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430897August 29, 2021
LANE DEPARTURE: WARNING
Lane departure features is excessive. I've twice now had to make an emergency lane change to avoid an accident occurring in front of me and the lane keep assist almost forced me back into the lane and potentially causing me to get in an accident. I have had to turn this feature off entirely, which means I do not benefit from it in normal conditions. The only way to deactivate the lane keep assist when changing lanes is to use a turn signal. You cannot use a turn signal in emergency situations where it's either you quickly change lanes or you get in an accident at high speed on the highway. No, I'm not tailgating... the reality is this stuff happens and these "safety" solutions that take control of the steering wheel are not safe if they cannot tell there's an emergency situation happening. I cannot have the steering wheel resisting my input when I'm avoiding an accident. I need full control. This is poorly designed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430896August 29, 2021
SERVICE BRAKES
Brake pedal travel is excessive, similar to a much older vehicle. Brakes to not slow the vehicle until you press past the gas pedal, which introduces significant risk as the driver often simultaneously presses the gas pedal when making emergency or even normal stops and because this requires you to sit closer to the steering wheel than normal so you can reach the very long travel of the brake pedal, even if you are tall like me. Braking with even a moderate weight trailer requires very heavy depressing of the brake pedal to the point where you expend all travel and still don't feel as if you're slowing down as quickly as a modern vehicle should. My 2002 Chevy Tahoe with 210K miles had better brake performance than this 2021 truck. Brake pedal has heavy resistance during initial travel but no stopping power until 1/2 way through full travel range and there is almost no fidelity for slow, controlled braking after that. Worst of all, the brake pedal, which is electronically connected to trail management features, has a tendency to want to sink to the floor when you've stopped and/or there's a feeling that something is vibrating or trying to control the pedal when you are stopped. Additionally, even slight movement of the brake pedal causes the engine to start even though there's no reason for doing so as the vehicle is still stationary. THIS BRAKE PEDAL IS NOT SOMETHING YOU GET USED TO. I FEEL UNSAFE AND HAVE ALMOST REAR ENDED VEHICLES NUMEROUS TIMES... EVENTUALLY IT WILL HAPPEN! THIS NEEDS TO BE ADDRESSED IN A RECALL IMMEDIATELY!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421200June 16, 2021
STRUCTURE:BODY:DOOR
On numerous occasions, the "rear drivers side door ajar" warning shows on the dash and the lights inside the truck stay on even when i have not used the rear drivers side door but only the front drivers side door. Vehicle currently has 754 miles on it. Bought brand new.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419809June 6, 2021
STRUCTURE:BODY:DOOR
Door ajar warning stays on despite checking and ensuring the doors are all closed. Indicating front passenger door only at this time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419157June 1, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
Driver side rear door constantly shows as ajar and triggers alarm, even when firmly closed. Unsure if cause is improperly fit body work or electrical components but nothing fixes it and dealer doesn't have time to look at it. I am unable to lock the truck or the alarm WILL sound and drain my battery because of the left passenger door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404837March 25, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2021 FORD RANGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXCESSIVE EFFORT WAS NEEDED WHILE DEPRESSING THE BRAKE PEDAL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO WEST HERR FORD OF HAMBURG (5025 CAMP RD, HAMBURG, NY 14075) WHERE A SERVICE MANAGER ACKNOWLEDGED THE BRAKE FAILURE AND STATED THAT HE WOULD ALERT THE MANUFACTURER OF THE FAILURE. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER HIMSELF HOWEVER, HE WAS UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50.*DT CONSUMER SAYS THAT WHEN DEPRESSING THE BRAKE PEDAL IT TAKES AT LEAST 2 INCHES BEFORE THE BRAKES APPLY. THIS CAUSES THE BRAKE PEDAL TO GO BELOW THE GAS PEDAL. ALSO, CONSUMER STATES THAT VEHICLE CAN BE SHIFTED OUT OF PARK WITHOUT THE BRAKE PEDAL BEING APPLIED. THIS CAUSES THE VEHICLE TO LUNGE FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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