Ford Mustang Complaints (1996)

286 consumer complaints on file.

#861500May 5, 2000
ENGINE AND ENGINE COOLING:ENGINE
AFTER FILLING UP THE COOLANT CONTAINER, SOMEHOW IT BECAME EMPTY WITHOUT ANY LEAKS VISIBLE. A TECHNICIAN MENTIONED A PROBLEM WITH THE HEAD GASKET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#552060May 3, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WATER PUMP IS LEAKING. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721415April 13, 2000
SEAT BELTS:FRONT:RETRACTOR
THE SEAT BELT RETRACTOR FOR BOTH FRONT SEATS JAM. THEY JAM WHEN YOU ARE TRYING TO PULL THEM OUT TO HOOK THEN TOGETHER. THIS DOES NOT ENABLE YOU TO BE ABLE TO HOOK UP YOUR SEAT BELTS. THE FIRST OCCURRENCE WAS SOMETIMES IN 1997. WE CONTACTED THE DEALER. THEY TOOK THE COVER OFF OFF THE RETRACTOR AND STRAIGHTENED OUT THE BELT SO IT WOULD WORK. THIS HAS BEEN DONE SEVERAL TIMES BY THE DEALER AND BY THE OWNER OF THE VEHICLE. THE BELT IS EASILY TWISTED AND JAMS IN THE RETRACTOR. THE RETRACTOR WAS REPLACED BY THE DEALER 0N SEPTEMBER 21, 1998. THE PROBLEM CONTINUED, AND THE DEALER WAS CONTACTED AGAIN ON JUNE 2, 1999 AND THE RETRACTOR WAS REPLACED AGAIN. WE HAVE BEEN IN NUMEROUS TIMES FOR THIS PROBLEM AND IT STILL IS UNRESOLVED AS TO THE RETRACTOR JAMMING. THIS IS OBVIOUSLY A SERIOUS DESIGN DEFECT WHICH THE MANUFACTURER SHOULD CORRECT IMMEDIATELY. THE CAR CANNOT LEGALLY OR SAFELY BE DRIVEN WITH A DEFECTIVE SEAT BELT ASSEMBLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#859530March 31, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
WHILE DRIVING ENGINE OVERHEATED. ENGINE CHECK LIGHT CAME ON, AND CAR STARTED SMOKING. DROVE CAR HOME. THEN TOOK IT TO DEALER. DEALER SAID THERE WAS A RECALL ON VEHICLE'S MAKE/MODEL, BUT THIS VEHICLE WAS NOT INCLUDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#720539March 23, 2000
ENGINE AND ENGINE COOLING:ENGINE
THEY REFUSE TO FIX THE PROBLEM EVEN THOUGH OTHER CARS LIKE MINE HAVE HAD SIMILAR PROBLEMS WITH THE HEAD GASKETS, THEY TOLD ME AT THE BEGINNING OF THIS MESS THAT IT WOULD BE COVERED AND NOW THEY WILL NOT AND WANT TO CHARGE ME $1300 TO REPAIR. I BELIEVE TH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#719080February 22, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
INSTRUMENT CLUSTER (I/C) HOOD INSUFFICIENT TO PREVENT LOWER I/C LIGHTS FROM REFLECTING IN WINDSHIELD WITH TALL DRIVERS. CREATES VERY DISTRACTING REFLECTIONS IN DRIVERS FIELD OF VIEW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#716916January 5, 2000
ENGINE AND ENGINE COOLING:ENGINE
I HAVE CONTACTED FORD MOTOR COMPANY'S CUSTOMER SERVICE DEPARTMENT AS WELL AS MY LOCAL FORD DEALER (CHARLIE HILLARD FORD-FORT WORTH). THEY BOTH TELL ME THAT THE HEAD GASKET ON A 1995 FORD WINSTAR HAS BEEN RECALLED. THIS VEHICLE HAS VIRTUALLY THE SAME 3.8L V6 ENGINE AS MY 1996 FORD MUSTANG. MY LOCAL FORD COMPANY TELLS ME THE ONLY DIFFERENCE IN THE TWO ENGINES IS THAT ONE VEHICLE IS FRONT-WHEEL DRIVE, AND THE OTHER REAR-WHEEL DRIVE. THE HEAD GASKETS SHOULD BE MANUFACTURED THE SAME ON THESE TWO VEHICLES. HOWEVER, FORD TELLS ME THEY CANNOT HELP ME PAY FOR THIS REPAIR - WHICH WAS A FAILURE OF THE HEAD GASKET. ADDITIONALLY, MY MECHANIC SAYS HE AND OTHER MECHANICS HE KNOWS HAVE SEEN THE SAME PROBLEM FREQUENTLY ON FORD MUSTANGS AND FORD THUNDERBIRDS WITH THIS SAME 3.8L V6 ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714959November 18, 1999
SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE PLASTIC INTAKE? CRACKED FORD RECALL REPAIRED IT. 1ST DEALERSHIP NOTIFIED WAYNE MORRIS FORD IN PERRY, GA WOULD NOT HELP AT ALL. 2ND DEALERSHIP NOTIFIED WARNER ROBINS FORD FOUND THE RECALL AND REPAIRED IT A NO CHARGE. ALSO HAVE PROBLEMS WITH THE FRONT END AND STEERING WHEEL VIBRATING/SHAKING AT VARIOUS SPEEDS. I HAVE REPLACED THE ROTORS AND BRAKE PADS WHICH HAS HELPED A LITTLE. BUT CAN NOT GET ANY ANSWERS OR A RESOLUTION FROM ANY MECHANIC TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#714433November 7, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM
PLASTIC GASKET NOT ABLE TO HANDLE TO WITH STAND THE PRESSURE FROM THE COOLANT SYSTEM. MOST CARS DO NOT HAVE PLASTIC CYLINDER HEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713960October 27, 1999
STRUCTURE:BODY:ROOF AND PILLARS
I HAVE HAD THE TOP REPLACED AND IT WAS NEVER ALLIGNED CORRECTLY, SO WHEN IT WENT DOWN IT WOULD GO DOWN AT AN ANGEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713986October 27, 1999
ENGINE AND ENGINE COOLING:ENGINE
THE MENTIONED GASKETS FAILED ON MY CAR ON 10-25-99 AND ON MY HUSBAND'S FORMER 1996 MUSTANG ON 2-2-99. I ALSO FOUND A CUSTOMER COMPLAINT IN YOUR FILES ABOUT THE SAME PROBLEM (ODI ID# 544839 DATED 2-15-99). I CONTACTED THE MANUFACTURER WHEN I REALIZED I WAS HAVING THE SAME PROBLEM THAT MY HUSBAND'S CAR HAD, AND WAS TOLD FORD WOULD NOT OFFER ME ASSISTANCE WITH THIS PROBLEM BECAUSE I AM 12,000 MILES OUT OF WARRANTY AND DO NOT HAVE AN EXTENDED WARRANTY. I TOLD THEM THAT WAS UNACCEPTABLE AND ASKED TO SPEAK TO A SUPERVISOR. I AM STILL WAITING FOR THEIR RETURN CALL. EVEN THE DEALER I TOOK IT TO (HOLLY FORD-HOLLY,MICHIGAN) SAID THAT THIS SHOULD NOT BE HAPPENING TO MY CAR W/THAT MILEAGE. I DON'T BELIEVE FORD IS GOING TO ADDRESS THIS ISSUE WITHOUT ADDITIONAL ASSISTANCE FROM ORGANIZATIONS SUCH AS YOURSELF. I HAD TO PAY $489.00 TO REPAIR THESE DEFECTS, AND I WANT A FULL REFUND. THIS IS OBVIOUSLY A MANUFACTURER DEFECT. YOU HAVE DOCUMENTATION FROM ONE CUSTOMER WITH THIS PROBLEM, AND I CAN PROVIDE YOU WITH DOCUMENTATION THAT THIS PROBLEM OCCURRED WITH MY MUSTANG AND MY HUSBAND'S MUSTANG. HOPEFULLY YOU WILL BE ABLE TO INVESTIGATE FURTHER TO PROVE THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713911October 26, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE INTAKE MANIFOLD CRACKED & LEAKED/STEAMED UNDER NORMAL DRIVING CONDITIONS. IT HAD TO BE REPLACED AT A COST OF OVER $400. (PARTS & LABOR INCLUDED). I HAVE OWNED SEVERAL CARS & HAVE NEVER EVEN HEARD OF THE INTAKE MANIFOLD GOING OUT AT THIS LOW MILEAGE. I ASKED THE DEALER SERVICE MGR @ MOYER FORD IN FOLEY, AL IF THIS HAD BEEN A PROBLEM & HE SAID, "NOT ON THIS MODEL, THE POLICE CARS HAVE HAD SOME PROBLEMS WITH IT THOUGH". THIS ISN'T RIGHT & IT MAKES ME WANT TO GO BACK TO ANOTHER MAKE OF CAR THAT IS MORE RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#713522October 19, 1999
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
THE PLASTIC INTAKE MANIFOLD RUPTURED UNDER PRESSURE FROM THE COOLANT SYSTEM. THIS FAILURE OCCURRED UNDER NORMAL WEATHER CONDITIONS (85-DEGREES F), BUT THERMOSTAT WAS MOST LIKELY STILL CLOSED. CAR HAD BEEN STARTED FOR APPROXIMATELY 2- TO 3-MINUTES. UPON INSPECTION OF THE CRACK, IN THE PLASTIC MANIFOLD, THE FISSURE APPEARS NEAR THE INJECTION MOLD 'SEAM'. THE CRACK DID NOT APPEAR NEAR THE GASKET SURFACES. THE CRACK WAS LOCATED ON THE BOTTOM-CENTER OF THE FORWARD SECTION OF THE MANIFOLD, RUNNING PERPENDICULAR TO THE DRIVESHAFT. THE HAIRLINE CRACK IS ABOUT 3/4-INCH LONG. TO REPLACE THE MANIFOLD, IT COST ME $520 IN PARTS AND LABOR. MY MECHANIC FELT THAT THIS CRACK WAS A MANUFACTURER'S DEFECT, AS A RESULT OF POOR ENGINEERING/MANUFACTURE. MY PERSONAL SUBJECTIVE ANALYSIS IS THAT A PLASTIC IS INHERENTLY WEAK (CHEAP CRAP). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#850789October 14, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING, VEHICLE SPEED CONTROL
WAS DRIVING VEHICLE & FELT TRANSMISSION SLIPPING. HAD RETURNED TO DEALER WHO REFUSED TO REPAIR IT. LATER HAD CRUISE CONTROL ON & VEHICLE SUDDENLY ACCELERATED. APPLIED BRAKES SHUT IT OFF, BUT DID NOT STOP IT. TURNED VEHICLE OFF & RESTARTED IT. VEHICLE HAS NO AIR BAGS. VEHICLE HAD A 1998 FRONT REPAIR DONE, BUT NO ACCIDENT HAD HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#849577September 30, 1999
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN 4O MPH FRONTAL COLLISION IN WHICH THE DRIVER'S DOOR OPENED, AND DRIVER'S/PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE PROVIDE FURTHER INFORMATON. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#712048September 24, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE OVERHEATS AFTER MANUFACTURER TSB KIT INSTALLED,DEALER KEPT CAR 1 MTH AFTERWARD, NO FURTHER UPDATES, NO REPAIR, CAR STILL RUNS HOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#846630September 2, 1999
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN 40 MPH FRONTAL COLLISION IN WHICH THE DRIVER'S DOOR OPENED, AND DRIVER'S/PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#710086August 17, 1999
SEAT BELTS:FRONT:ANCHORAGE
SEAT BELT ON DRIVERS SIDE IS VERY WORN AND FRAYING.IT IS FRAYING DUE TO A PLASTIC GUIDE THAT IS SUPPOSED TO KEEP SAFETY BELT IN PLACE.I DO NOT FEEL COMFORTABLE DRIVING THE CAR AND FEEL IF I WERE TO BE INVOLVED IN AN ACCIDENT THE SEAT BELT WOULD RIP AND CAUSE ME TO BE THROWN FORWARD WITH THE IMPACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844961August 12, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT NORMAL SPEEDS ENGINE CUTS OFF, CAUSING A LOSS OF POWER STEERING. DEALER HAS SEEN VEHICLE 4 TIMES AND STILL NO SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#844845August 11, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
FUEL LINE CRACKED, CAUSING A FUEL LEAK WHICH RESULTEDIN A FIRE. THIS WAS DETERMINED BY FORD AND THE INSURANCE INVESTIGATOR, AND FORD WAS WILLING TO PAY FOR THE VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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