Ford Mustang Complaints (1999)

272 consumer complaints on file.

#561929July 9, 2001
AIR BAGS
CONSUMER STATES SHE WAS INVOLOVED IN AN ACCIDENT IN WHICH THERE WAS A GREAT AMOUNT OF DAMAGE DONE TO THE FRONT AND AIRBAGS DID NOT EXPERIENCE DEPLOYMENT. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#748169July 9, 2001
STRUCTURE:BODY:BUMPERS
BUMPER MOUNTING BRACKET IS POORLY DESIGNED AND ONCE THE INTEGRITY OF ONE OF THE BRACKET TABS IS COMPROMISED, THE WHOLE BUMPER WILL FALL OFF WITH TIME DUE TO THE ADDITIONAL STRESS ON THE OTHER BRACKET TABS. HAD I NOT TAKEN IT IN TO BE REPAINTED (DUE TO FACTORY DEFECTIVE PAINT JOB), THE BUMPER WOULD HAVE COME OFF WHILE DRIVING. I NOW HAVE TO PURCHASE A NEW FRONT BUMPER BECAUSE THE WARRANTY WILL NOT COVER IT. THE MOUNTING BRACKETS SHOULD BE REINFORCED OR REDESIGNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#747966July 6, 2001
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
I TOOK THE CAR IN TO HAVE THE REAR SUSPENSION KNUCKLE REPLACED AND MY VEHICLE COMES OUT WITH A FAULTY BRAKE CALLIPER. SOMETHING IS WRONG WTIH THE PROCEEDURE IN FIXING THIS KNUCKLE OR THE TECHNICIANS WORKING ON THE VEHICLES ARE CARLESS. I HAVE READ DIFFERENT MESSAGES ON ON BLUE OVAL MESSAGE BOARD ABOUT INDIVIDUALS HAVE PROBLEMS WITH THEIR REAR WHEEL BRAKES INVOLVING THE CALIPER ASSEMBLY AND OR ROTOR LOCKING UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#891438June 27, 2001
AIR BAGS:SIDE/WINDOW
VEHICLE WAS INVOLVED IN 60 MPH FRONTAL COLLISION IN WHICH DRIVER'S AIR BAG DID NOT DEPLOY, CAUSE HAS NOT BEEN DETERMINED. PLEASE GIVE ANY FURTHER DETAILS.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#747131June 20, 2001
ENGINE AND ENGINE COOLING:ENGINE
THE PULLEY SLIDES ON TO AN ALUMINUM SLEEVE THAT IS PART OF THE FRONT PLATE ON THE ENGINE. I WAS DOING A ROUTINE INSPECTION WHEN I NOTICED THE PULLEY SLIGHTLY TILTED. I APPLIED PRESSURE TO THE BELT AND WAS ABLE TO PULL THE PULLEY, BOLT THAT GOES INTO THE PLATE TO HOLD THE PULLEY ON, AND THE METAL SLEEVE THAT WAS BROKEN OFF OF THE FRONT ENGINE PLATE. IF THIS PULLEY WOULD HAVE CAME OFF, THE BELT WOULD HAVE BEEN INSTANTLY FRAYED BY AN ADJACENT ENGINE COMPONENT RESULTING IN LOSS OF CONTROL OF THE VEHICLE AND POSSIBLY POWER STEERING. I CONTACTED FORD AND THEY TOLD ME THERE WERE NO REPORTS, RECALLS, OR FACTORY DEFECTS. I APPRECIATE ANY ASSISTANCE YOU CAN PROVIDE IN LETTING ME KNOW IF THIS IS A FACTORY DEFECT OR JUST SHODDY WORKMANSHIP IN MY PARTICULAR VEHICLE. MY HOME NUMBER IS 011-49-6333-980903. I LIVE IN GERMANY. THANK YOU FOR ANY ASSISTANCE YOU PROVIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890639June 19, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT ANY SPEED VEHICLE COMPLETELY SHUTDOWN WITHOUT WARNING, NEARLY CAUSING SEVERAL COLLISIONS. CAUSE UNKNOWN. DEALER CANNOT IDENTIFY CAUSE. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#890595June 18, 2001
TIRES
FRONT TIRES ARE WARPED ON OUTSIDE AND CAUSE VEHICLE TO VIBRATE AT SPEEDS OF 30MPH AND HIGHER. DEALER HAS ALIGNED VEHICLE THREE TIMES, AND PROBLEM HAS NOT BEEN CORRECTED. PLEASE PROVIDE ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746717June 12, 2001
SEAT BELTS:FRONT:RETRACTOR
THIS IS A COPY OF THE E MAIL:: PRODUCT SAFETY ALERT! I WANT TO FIRST STATE: I DO NOT CURRENTLY OWN A FORD VEHICLE. THE VEHICLE THAT CONCERNS ME IS 1999 MUSTANG WITH POWER DRIVER'S SEAT WITH SWITCHES MOUNTED ON THE FRONT OF THE SEAT (AND LIKE VEHICLES) I WAS RECENTLY INSTALLING A REMOTE CAR STARTER/ALARM FOR A CUSTOMER WHO OWNS A 1999 FORD MUSTANG CONVERTIBLE, AND I WAS POSITIONED UNDER THE DRIVER'S SIDE DASHBOARD (ON MY BACK/SIDE, IN THE FOOTWELL) AND WAS SECURING A MODULE UNDER THE DASHBOARD AND I MOVED SLIGHTLY, AND THE ELECTRIC SEAT STARTED TO MOVE FORWARD (THE SIDE OF MY TORSO MADE CONTACT WITH THE ADJUSTMENT SWITCH) AT THAT POINT THE SEAT WAS POWERING FORWARD PINNING THE SWITCH TO MY TORSO IN THE FORWARD POSITION (I WAS UNABLE TO REACH IT) I WAS BEING CRUSHED! AND COULD NOT STOP THE SEAT! MY NECK WAS BENT AT AN UNNATURAL ANGLE AND MY FACE WAS COMING IN CONTACT WITH A RATHER HOT SHOP LIGHT THAT WAS POSITIONED NEAR THE ACCELERATOR PETAL. I WAS ALONE IN THE SHOP, LUCKILY I WAS ABLE TO SOUND THE HORN AND GET ASSISTANCE FROM A FELLOW EMPLOYEE WHO WAS IN OUR SHOWROOM, AT THE POINT HE RESCUED ME (BY STUFFING HIS HAND BEHIND MY BACK AND RELIEVING THE PINNED SWITCH, LUCKILY HE WAS FAMILIAR WITH THE SWITCH LOCATION) I WAS PINNED BETWEEN THE KNEE BOLSTER AND THE SEAT IN (APX A 6" SPACE) AND UNDER THE STEERING WHEEL, AND I AM A LARGE MAN OF 290LBS! THE SEAT WAS STILL CONTINUING TO MOVE FORWARD. I WAS UNABLE TO FREE MYSELF AND COULD NOT BREATH OR EVEN YELL FOR HELP BECAUSE MY BODY WAS SO COMPACTED, WHEN I EXHALED I WAS UNABLE TO INHALE AGAIN TO YELL OUT. AT THIS VENTURE I STILL HAVE DISCOMFORT IN MY BACK, NECK, AND RIBS FROM THIS INCIDENT (I AM NOT SUGGESTING YOU CONTACT YOUR LAWYERS) BUT I AM ASKING YOU TO PLEASE ALERT YOUR TECHNICIANS, OWNERS, ETC., WHO MIGHT BE PUT IN THIS SAME DEADLY/DABILITATING SITUATION. CONTACT YOUR DESIGN DEPT. FOR SWITCH RELOCATION ETC. IT IS EXTREMELY DANGEROUS! I HOPE THAT YOU WILL RETURN THIS EMAIL/TAKE ACTION ON THIS VERY DANGEROUS EVENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#889704June 4, 2001
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE PULLING OUT OF A PARKING LOT VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO REAR END OF ANOTHER VEHICLE. CONSUMER HAD BRAKES APPLIED IN AN ATTEMPT TO STOP VEHICLE, LEAVING SKID MARKS ON ROAD. MANUFACTURER INFORMED CONSUMER THAT HIS VEHICLE WAS NOT INCLUDED IN ANY RECALL FOR THROTTLE CONTROL CABLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#889527June 1, 2001
PARKING BRAKE:CONVENTIONAL
PARKING BRAKE RELEASED, CAUSING VEHICLE TO ROLL DOWN INTO AN EMBANKMENT, RESULTING IN A MINOR COLLISION. VEHICLE HAS BEEN REPAIRED UNDER RECALL FOR PARKING BRAKE. DEALER INSPECTING VEHICLE .*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#889371May 30, 2001
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ELECTRICAL SYSTEM:IGNITION:SWITCH
ON THREE OCCASIONS WHILE TURNING IGNITION SWITCH AND ANTI THEFT LIGHT HAVE FLASHED ON, CAUSING VEHICLE NOT TO START. VEHICLE BEEN IN / OUT OF DEALER SHOP, AND THE PROBLEM STILL REOCCURRING. PLEASE FEEL FREE TO PROVIDE US WITH ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561262May 18, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CONSUMER IS NOT SATISFIED WITH THE NUMBER OF RECALLS THE VEHICLE HAS BEEN PLAGUED WITH. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745452May 17, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DELAYED BRAKE ACTION & JERKS STEERING ON LIGHT BRAKE APPLICATION - DEALER SAYS KNOWN PROBLEM - DESIGN FLAW - NO FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745302May 14, 2001
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, SUSPENSION:FRONT:CONTROL ARM
I WAS IN REVERSE TRAVELING ATBOUT 3-5 MILES PER HOUR. THERE WAS A LOUD HOP AND THEN THE FRONT PASSENGER SIDE DROPPED ABOUT 6" INCHE DOWN .BOTH FP/S BALL JOINTS HOPPED OUT. THIS COULD HAVE BEEN A VERY BAD THING AT 55/70 MILES PER HOUR! FORD REPAIRED THIS UNDER WARRANTY BUT I QUSTION HOW MANY OTHERS AND IF THE DRIVERS SIDE COULD COME APART AS WELL?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886980April 27, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE WAS RATTLING/SHAKING. TAKEN TO DEALER WHO REPLACED FUEL INJECTION SYSTEM. ALSO, FUEL SENSOR SWITCH AND IGNITION SWITCH HAD TO BE REPLACED IN DECEMBER, 2000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744343April 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TWO CERTIFIED FORD DELAERS, AS WELL AS TWO INDEPENDENT MECHANICS HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM. ALL FOUR CONCUR THE PROBLEM IS THERE, BUT NONE ARE SURE HOW TO FIX IT. FORD HAS BEEN NOTIFIED, AND AS OF THIS DATE, HAS GONE MORE THAN ONE WEEK WITHOUT RESPONDING TO COMPLAINTS THROUGH THEIR WEB SITE.NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886288April 19, 2001
SEAT BELTS:FRONT:RETRACTOR
RECALL 99V250000. THIS VEHICLE NOT AFFECTED BY THIS RECALL, ALTHOUGH IT HAS SAME PROBLEM. PASSENGER'S SEATBELT WILL NOT PULL OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886019April 16, 2001
PARKING BRAKE:CONVENTIONAL
VEHICLE WAS PARKED WITH EMERGENCY BRAKE, THEN IT ROLLED DOWN DRIVEWAY. CONSUMER HAD JUST TAKEN IT IN ON 5 FEBRUARY, 2001 FOR PARKING BRAKE RECALL. DEALER WAS SUPPOSE TO CORRECT PROBLEM, AND LOOK WHAT HAPPENED. *AK THE DEALER FAILED TO PROPERLY FIX THE EMERGENCY BRAKE, WHIC WAS ON RECALL. THE DEALER WAS UNWILLING TO RETURN CONSUMER'S PHONE CALLS. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743813April 10, 2001
VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:IGNITION
SEVERAL MONTHS AGO MY CAR WOULD STALL WHENEVER I WOULD SLOW DOWN (PRESSING THE CLUTCH AND BRAKE). I WOULD HAVE TO RESTART MY CAR WHILE COASTING, BECAUSE MY BRAKE PEDAL WOULD NOT GO DOWN TO ALLOW ME TO STOP. I TOOK IT TO AUDUBON FORD IN BATON ROUGE, LA FOR SERVICE. THEY REPLACED THE IDLE AIR CONTROL VALVE. THE PROBLEM DIDN'T DISAPPEAR, BUT BECAME MUCH LESS FREQUENT. TODAY, I WAS ON THE INTERSTATE AND HAD TO SLOW DOWN FOR TRAFFIC. IT STALLED AGAIN, AND WORSE, MY BRAKES STOPPED WORKING. THIS IS A VERY SERIOUS ISSUE AND NEEDS TO BE RECALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743396April 1, 2001
VEHICLE SPEED CONTROL
THE CAR LURCHES FORWARD OR BACKWARD WITHOUT WARNING AFTER PLACING IN GEAR. RPMS GO DOWN, THEN SURGE CAUSING VEHICLE TO "LAUNCH" WHATEVER DIRECTION YOU'RE AIMED AT. THIS HAS BEEN GOING ON OR 1 1/2 YEARS. 25 DAYS IN SHOP TO NO AVAIL. BLAINE @ FORD CUSTOMER ASSISTANCE, IS WELL AWARE OF IT (FILE # 203312)YET NOTHING IS BEING DONE. THE CAR IS FAST, RUNS CLEAN, USES NO OIL, PERFORMS WELL, EXCEPT FOR THE LAUNCHING SITUATION. CA CONSUMER AFFAIRS CONTACTED AS WELL. I LOVE THE CAR, BUT WANT IT FIXED BEFORE SOMEONE GETS HURT!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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