Ford Mustang Complaints (1996)

286 consumer complaints on file.

#743388April 1, 2001
VEHICLE SPEED CONTROL
CAR ACCELERATES SUDDENLY WITHOUT WARNING AT STOP OR AT 0-5 MPH(THROTTLE GOES WIDE OPEN)IN FORWARD OR REVERSE. MUST SHUT OFF IGNITION SWITCH TO STOP CAR, BRAKES WILL NOT STOP CAR. PROBLEM CORRECTED BY DEALER UNDER WARRANTY FIRST TIME. REPLACED PURGE AIR VALVE. FOUR YEARS LATER PROBLEM IS REOCCURING AGAIN. BELIEVE PURGE AIR VALVE HAS FAILED AGAIN. ORIGINAL SERVICING DEALER IS OUT OF BUSINESS. WONDERING IF THIS PROBLEM IS WIDESPREAD IN MUSTANG LINE SINCE IT HAS A POTENTIAL TO LOOSE CONTROL OF CAR,DAMAGE PROPERTY OR LOSS OF A LIFE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884693March 30, 2001
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
WHILE DRIVING 65 MPH HOOD STARTED WOBBLING, AND THEN TOP LAYER OF HOOD WAS LIFTED OFF VEHICLE AND HIT ANOTHER VEHICLE. THERE WAS A RECALL ON THIS COMPONENT, BUT THIS VEHICLE NOT AFFECTED DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743154March 27, 2001
SUSPENSION:REAR
REAR SWAY BAR SHEARED OFF AT BOLT HOLE ON LOWER CONTROL ARM ON DRIVERS SIDE. I REMOVED THE PART AND PLACED IN TRUCK OF CAR. SINCE THIS IS A PART THAT SHOULD LAST THE LIFE OF THE VEHICLE I CALLED THE DEALER THE NEXT DAY FOR A REPLACEMENT SWAY BAR. I OFFERED TO BRING THE PART IN SO THEY COULD INSPECT IT TO MAKE SURE THE FAILURE WAS NOT CAUSED BY ABUSE. DEALER WAS UNWILLING TO HELP SO I CONTACTED FORDS CUSTOMER RELATIONS. THEY STATE SINCE THE CAR IS OUT OF WARRANTY AND DOES NOT HAVE A RECALL THEY WILL NOT HELP. THEY HAVE BEEN VERY EVASIVE AND DIFFICULT TO WORK WITH. THE FIRST REPRESENTATIVE REFUSED TO LET ME SPEAK TO A SUPERVISOR WHEN I WAS NOT SATISFIED WITH HER DECISION. THE FINAL SUPERVISOR ADMITTED SHE DID NOT KNOW WHAT A SWAY BAR WAS. IF SHE DID SHE WOULD KNOW THEY LAST THE LIFE OF THE CAR. ANY HELP WOULD BE APPRECIATED. THEY HAVE MADE THIS SEEM LIKE AN ISOLATED INCIDENT. FROM LOOKING AT THE NTSA WEB SITE I SEE THAT I AM NOT THE ONLY PERSON TO HAVE THIS DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742678March 19, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
ERRATIC SHIFT BETWEEN 1ST AND SECOND GEAR (ENGINE REVS UP IN RPMS).. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741947March 5, 2001
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
I HAVE REPAIR INVOICES AND TESTAMENT FROM REPAIR FACILITY THAT THIS IS A COMMON PROBLEM DUE TO THIN PLASTIC WALLS OF INTAKE MANIFOLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741857March 3, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE CONTINUES TO STALL AND OVERHEAT HAVE HAD 2 ENGINES REPLACED BECAUSE OF THIS HAS SEEN DEALERSHIP SEVERAL TIMES AND THERE HAS BEEN NO RESOLUTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740767February 12, 2001
ENGINE AND ENGINE COOLING:ENGINE
MY FORD MUSTANG BROKE DOWN ON MY WAY TO FREDERICK, MD. IN DECEMBER OF 2000. I HAD ALREADY TAKEN IT IN TO CRYSTAL FORD FOR A RECALL ON JUNE 8, 2000. THE RECALL PROGRAM NO. WAS 99B29. THEY SAID THEY FIXED THE PROBLEM, WHICH WAS A LEAKAGE OF ENGINE COOLANT AT THE HEAD GASKET. ON MY DRIVE TO FREDERICK IN DECEMBER, THE MUSTANG BEGAN TO OVERHEAT AND PROCEED TO BREAK DOWN PROMPTLY THEREAFTER. THE RESULT OF THE OVERHEATING WAS A CRACKED ENGINE DUE TO A THROWN ROD. MY VEHICLE WAS TOWED FROM FREDERICK TO LAUREL TO MY MECHANIC WHO INFORMED ME THAT THE CRACKED ENGINE WAS DUE TO A ENGINE COOLANT LEAKAGE. I THEN HAD MY VEHICLE TOWED TO CRYSTAL FORD SO THERE MECHANICS COULD LOOK AT IT. THE SERVICE PERSON, [XXX], CALLED ME TO LET ME KNOW THE ENGINE THREW A ROD WHICH WAS DUE TO AN ENGINE COOLANT LEAKAGE PROBLEM. I WROTE LETTERS TO FORD CUSTOMER SERVICE AND THE SERVICE REP FOR THE AREA AND BOTH DENIED ANY ASSISTANCE TO FIX MY VEHICLE. THE DAMAGE DONE TO MY VEHICLE IS DEFINITELY RELATED TO THE RECALL AND THE ENGINE COOLANT PROBLEM AT THE HEAD GASKET YET FORD REFUSES TO FIX THE VEHICLE. PLEASE HELP ME IN ANYWAY YOU CAN WITH THIS PROBLEM. THANK YOU VERY MUCH FOR YOUR TIME AND EFFORT WITH THIS PROBLEM. SINCERELY, [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740575February 7, 2001
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
BEFORE I PUCHASED THIS CAR, I HAD A FORD ESCORT WITH THE SAME PROBLEMS WITH THE O2 SENSORS. AT THAT TIME IT WAS MY UNDERSTANDING THAT THE PARTS AND LABOR WERE COVERED UNDER A FEDERAL WARRANTY. THIS DEALERSHIP SAYS IT'S NOT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#559417February 5, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THERE IS A LEAK IN THE HEATER CORE. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740365February 3, 2001
ENGINE AND ENGINE COOLING:ENGINE
BLOWN HEAD GASKET, FRONT SEAL, AND CRACKED TIMING COVER. FORD DID NOT COVER HEAD GASKET REPAIRS THOUGH THIS IS A KNOWN PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#879711February 2, 2001
PARKING BRAKE:CONVENTIONAL, PARKING BRAKE
HAD VEHICLE PARKED ON A GRADE/INCLINE. PUT EMERGENCY BRAKES ON. EMERGENCY PARKING BRAKES SLIPPED, AND VEHICLE STARTED MOVING BACKWARDS. DOOR HIT OWNER ON HIP. *AK CONSUMER'S MUSCLES WERE SHEARED AND THE LIGAMENTS TORN DUE TO ACCIDENT. *SLC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#559073January 22, 2001
PARKING BRAKE
WITH THE EMERGENCY PARKING BRAKE ENGAGED, VEHCLE ROLLED DOWN HILL AND CRASHED INTO A NEIGHBOR'S MAILBOX, OWNER RECEIVED RECALL (00V-349), AFTER THE FACT AND WOULD LIKE TO BE REIMBURSED FOR INSURANCE COST DEDUCTIBLE. *CJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878326January 17, 2001
STRUCTURE:BODY:HOOD
HOOD WILL NOT CLOSE PROPERLY, HOOD COULD FLY UP UNEXPECTEDLY. CONSUMER FEELS THIS IS UNSAFE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739417January 15, 2001
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL TANK IS DEFECTIVE. AREA OF WETNESS SEEPING FROM TOP OF TANK ON DRIVERS SIDE ADJACENT TO EXHAUST TAIL PIPE CONFIRMED BY DEALER . THE POINT OF DEFECT ON TOP OF TANK IS OBSCURED FROM ROAD HAZARDS BY IT'S CLOSE LOCATION TO THE UNDERSIDE OF THE AUTO FRAME, LEAVING THE CONCLUSION THAT THE TANK HAS A MANUFACTURING DEFECT AND NEEDS TO BE REPLACED. I DO NOT FEEL THIS SHOULD BE AT MY EXPENSE AS THE SEEPAGE AND IT'S PROXIMITY TO THE HOT EXHAUST IS A SERIOUS SAFETY HAZARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738886January 6, 2001
SUSPENSION, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WENT TO DEALER 11/99 ABOUT SHUDDER- CHANGED BELTS, ETC. STILL SHAKING- TEAR DOWN 7/00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#558542January 2, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE LIGHT CAME ON, DEALER REPAIRS WERE $633.00 FOR A VEHICLE WITH ONLY 1500 MILES, CONSUMER IS AFRAID THE LIGHT MAY COME ON AGAIN. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737624December 11, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS AND VEHICLE VIBRATES DURING SHIFT INTO 4TH GEAR (OVERDRIVE). THIS ONLY HAPPENS WHEN VEHICLE IS SLOWLY ACCELERATED TO HIGHWAY SPEED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737684December 11, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE ENGINE BRAKING, ENGINE STALLS WHEN DOWNSHIFTING. FIRST HAD THIS PROBLEM AT 1000 MILES. DEALER HAS ALWAYS CLAIMED THE ENGINE IS IN FINE OPERATING CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#737685December 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE VIBRATION WHEN USED AND NOISE WHEN NOT IN USE. BRAKE PEDAL IS SOMETIMES STIFF AND SOMETIMES VERY SOFT. DEALER HAS HAD IN TO FIX NUMEROUS TIMES AND HAS NEVER FIXED PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#876278December 11, 2000
SUSPENSION:REAR
WHILE DRIVING VEHICLE HEARD METAL CLANKING SOUND, STOPPED AND NOTICED REAR SWAYBAR WAS BROKEN ON THE RIGHT SIDE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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