Ford Mustang Complaints (2019)

152 consumer complaints on file.

#11519588April 29, 2023
ENGINE
I was driving on the the 215 Freeway in Las Vegas and the car started to shutter with a loss of power in the engine. The check engine light starting blinking orange. I was going downhill so I let the car coast while I tried to pull off the road. After about 15 seconds the engine stabilized and the check engine light stopped blinking and stayed a solid yellow. I pulled the car off the road and let it rest. I was able to get the car home and took it to V & V Auto in Las Vegas the first appointment I could make. I was told coolant was leaking into the engine and the head gasket needed to be replaced. The mechanic told me this is a design flaw with the Ford EcoBoost Turbo Engines. Why is Ford allowed to put faulty engines on the road? I only had 64000 miles on the car at the the time and I have always had the car serviced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514816March 31, 2023
ENGINE
The contact owns a 2019 Ford Mustang. The contact stated that after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was towed back to the independent mechanic, where it was diagnosed that the spark plugs, and ignition coils needed to be replaced again. The vehicle was repaired; however, the failure recurred, and the independent mechanic advised having the vehicle diagnosed by a local dealer. The vehicle was then towed to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514334March 28, 2023
SERVICE BRAKES
As I was driving on the highway I slowed down due to traffic and I noticed a drastic change in the brake system responsiveness Applying regular pressure to the brakes did not stop the car. A brake system warning message appeared and I had to apply both feet to the brakes to stop the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505929February 6, 2023
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2019 Ford Mustang. The contact stated upon servicing the vehicle, the dealer informed her that the outer shell of the lug nuts was swollen, hindering the replacement of tires. The dealer replaced all 16 lug nuts. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 54,136.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496620December 8, 2022
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2019 Ford Mustang. The contact stated while driving at an undisclosed speed for approximately 15 minutes, the rear-view camera, traction control, Forward Collision Avoidance and Blind Spot Detection became inoperable. There was a beeping sound detected. The contact stated that the check engine, Blind Spot Detection, Hill Start Assist, Back Over Prevention camera, and gear selector warning lights were illuminated. The vehicle was taken to the local dealer where the failures were confirmed, but the vehicle was not repaired. The contact stated the failure was related to NHTSA Campaign Number: 22V382000 (Power Train). The manufacturer was contacted and referred him to the NHTSA hotline. The failure mileage was 3,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496493December 7, 2022
ENGINE
I have taken my vehicle to Ford. Called Ford as well. And when at a stop, and while in drive, my car will lunge/ jerk and if my car was behind a vehicle too close could hit it. I also believe that If a person were in front of the vehicle it could lunge forward into them. I see in google that many 2019 mustang owners have reports this as well. This jerk/ lunge has happened a hand full of times. Two Ford dealerships and ford.com have advised they do not have reports from consumers on this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487019September 29, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION, AIR BAGS
My name is Michelle Wright and I have purchased Ford vehicles most of my life. I love Ford vehicles and have had amazing experiences with Westlie Ford and Landmark Ford. I purchased my vehicle at Vancouver Ford, which is the most unprofessional and unethical dealership. My story starts October 2021, when I purchased a 2019 Ford Mustang from Vancouver Ford. I paid cash for the vehicle and was provided an AutoCheck, not a Carfax the day I had purchased this car. Over the last 8 months I have had several issues that made think my car was an accident but was assured it was never in an accident. After pulling the Carfax, I realized it was in a wreck and had an accident date of July 2019. This led me to look for an accident report, which was filed by a Portland Police officer on July 23, 2019.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11483343September 7, 2022
STRUCTURE:BODY
Passenger door unlocked and opened by itself while driving 75mph with no one in the passenger seat. Appears to be the same issues as the 2011 - 2017 mustang recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483344September 7, 2022
ELECTRICAL SYSTEM
The instrument panel, which is entirely digital with no actual dials or needles, stopped working and went totally black for a short period of time while I was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483347September 7, 2022
ELECTRICAL SYSTEM
Heated/cooled driver's seat stopped functioning due to a shorted or overloaded wiring harness causing a small electrical fire at the harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483007September 6, 2022
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
The performance of the car is impacted by the following: Service Advance Trac Steering Assist Fault Service Required Hill Start Assist Not Available. As a result, the vehicle drivetrain aggressively responds with drop in RPM and Steering Wheel gets tight; to a point the car is hard to navigate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479589August 16, 2022
ELECTRICAL SYSTEM
The contact owns a 2019 Ford Mustang. The contact stated that while driving at an undisclosed speed, the instrument cluster went blank for several seconds. The vehicle was taken to the dealer; however, the vehicle was not diagnosed nor repaired. The dealer informed the contact that there was no recall associated with the VIN. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Campaign Number: 19V076000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 45,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474655July 19, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
My car has started to have problems with some of its features. Cruise control, pre collision assist, traction control, back up camera and some other features have all become unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462969May 1, 2022
ELECTRICAL SYSTEM
In the last 5 months I have had at least 3 incidents where the electronic dash goes blank, while driving. So far it had come back on within a short time. I took it to the dealer and they said they tried reprogramming it (but also said they found nothing wrong). The dealer said that reprogramming didn't fix it so they ordered a part. That was March 22, 2022 and the last time I heard anything from Brighton Ford - no idea if they ordered the part or did anything and no contact in over a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461774April 22, 2022
SERVICE BRAKES, UNKNOWN OR OTHER
I parked my manual car at work. Put the emergency break on and the break disengaged on its own and 15 mins later the car ran into the metal frame of a pick up truck.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11444959December 26, 2021
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, POWER TRAIN
My my trunk has a set of cords that have been caught in my trunk door and severed in half. They are then too short to fix. Basically Im stuck I do believe it wasn’t thought through very well. I have a 2019 eco boost convertible in which the adaptive cruise control has never worked. Current PROBLEMS(these are all on my Ford app) -Restraints indicator lamp Warning - pre collision assist not available VEHICLE HEALTH REPORT: PROBLEMS 1. Power train malfunction / reduce power 2. Brakes & suspension 3. Restraints & driver assist 4. Check fluids & Filters 5. Recall - door latch 21N10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442621December 4, 2021
STEERING, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 11/27/21 I was driving my 2019 mustang GT convertible with approx 15,000 miles. While going around a curve (not at an excessive speed) on dry pavement, the car became uncontrollable and began to spin out. As much as I tried to brake and steer into the slide, the car became more and more uncontrollable and felt as though it were speeding up. I only came to a stop after slamming into a tree and rolling over to the other side of the road. Vehicle is a total loss. I was lucky and only suffered minor injuries, but it very easily could have been much worse. The police and paramedics who arrived at the scene were expecting a fatality or severe injuries. In the end I was ticketed for failure to reduce speed. I'm losing my mind explaining to the police and insurance that the car sped up on its own and all control of the vehicle were lost. I am in danger of losing my license because of this and no one is believing that this could possibly happen and convinced me to state that I was probably driving too fast. This is a deadly problem. The internet is full of videos demonstrating this same problem: complete loss of control in a low speed turn. Before you ask, I wasn't racing, I wasn't drifting, I wasn't spinning my tires or doing donuts; I was just trying to go home to my kids who almost lost their father. If there is any saved data or physical evidence that needs to be saved, action is needed ASAP before the insurance company scraps it. Also, it should be noted that in the week leading up to the accident, the rear end would become loose when going around corners. I had planned to have it addressed at the next oil change.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11441255November 22, 2021
WHEELS:LUGS/NUTS/BOLTS/STUDS
Swollen lug nuts. Unable to have regularly scheduled rotation as they could not be removed. Was advised to purchased new lug nuts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439441November 4, 2021
STEERING
Electronic power steering makes a grinding noise at low speed when turning steering wheel. The noise is getting progressively louder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432722September 13, 2021
UNKNOWN OR OTHER
The contact owns a 2019 Ford Mustang. The contact stated that the vehicle was jerking while idling at a stop light. The failure recurred while driving at highway speeds exceeding 65 MPH. The contact stated that the vehicle would eventually regain stability. The contact took the vehicle to the dealer and the radiator cooling fan was replaced. The dealer also diagnosed that the transmission gasket was leaking. The vehicle was repaired. The contact stated that the failure recurred while driving 80 MPH. The contact depressed the brake pedal and the PUSH to START button simultaneously to regain normal vehicle operation. The failure persisted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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