Ford Mustang Complaints (2016)

380 consumer complaints on file.

#11592483June 4, 2024
ENGINE
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 114,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591865June 1, 2024
UNKNOWN OR OTHER
Leaking evaporator core, seems to be very common with ‘15-‘17 Mustangs and Ford has done nothing about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590716May 25, 2024
UNKNOWN OR OTHER
Passenger door suddenly opens while driving even with doors locked . It’s all over in forums online. Ford won’t cover and sometimes won’t even fix the issue. Has happened on a few occasions already
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589761May 20, 2024
SEAT BELTS
The driver and passenger seatbelts are unusable due to deterioration. The fabric has shredded to the point that they jam in the mechanism and do not extend far enough to be buckled. I first noticed the issue in February 2024 and have been unable to obtain parts to repair my vehicle due to backorder. I have been unable to use my vehicle safely for over three months and counting. On May 20, 2024 I elevated this issue to Ford customer service (case reference: CAS494959874) and they were unable to do anything for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588980May 15, 2024
ENGINE
A warning light appeared warning that the engine was overheating. However the temperature hand never indicated this. I pulled over immediately and turned the car off. I had it towed to a dealership that would accept my extended warranty. They discovered that the engine block was cracked and that the vehicle will need the engine replaced. My warranty company will not cover it because they said it is a known defect from ford. I know that ford had this same issue on other ecoboost engines but mine is a 2.3l and they have not included that one in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588645May 14, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the engine was misfiring. In addition, the check engine warning light illuminated. The contact inspected the vehicle and became aware of coolant leaking into the engine cylinder. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The warranty company declined to cover the repair under warranty because the failure was a known failure with the manufacturer. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 85,080.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585525April 26, 2024
ENGINE
The contact owns a 2016 Ford Mustang. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585329April 25, 2024
STEERING
It started to squeak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581254April 4, 2024
SEATS
Heated and cool seats stopped working after a bit of investigating i saw the ground wire for the module under the passenger seat had melted and could cause a fire. No warning lights or anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580442April 1, 2024
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
The contact owns a 2016 Ford Mustang. The contact stated while driving at an undisclosed speed, the vehicle began to stall. The contact stated no warning light was illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the failure was due to the alternator. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579410March 25, 2024
ELECTRICAL SYSTEM
Attempted to start the vehicle and heard some sort of noise and nothing happened. Vehicle engine would not turned over or attempt to start. Received a message on the display stating Steering Lock Malfunction. Service now. I found a response from the NHTSA stating how to correct the issue. This only applied to the 2020 model. However, this corrected my issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578522March 20, 2024
STRUCTURE:BODY
Component failed: Driver side door latch Safety put at risk: Door could open while car was in motion making driver vulnerable to an accident or exposure of driver to road conditions Has the problem been confirmed: Manufacture Ford has a Safety recalls 15S16 and 16S30 for the problem Component has been inspected by Ford dealer ship. Both drive and passenger door latches were replaced. Were there any warnings before hand: No. Under recall 15S16 and 16S30 2015 Ford Mustang vehicles built at Flat Rock Assembly Plant, Feb. 14, 2014, to April 30, 2015 were included for the door latch failures. My car was built in Sept of 2015 yet experienced the same issue. I was charged for the door latch replacement when the car should have included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577894March 17, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
Back up camera recall was unresolved by previous owner. I’ve tried fixing the issue myself but cannot find it. The camera displays blue and black screens while in reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577605March 15, 2024
ENGINE
The bolts holding on the valve covers were not torqued correctly and were finger loose when I found them. I was lead to this discovery because there was a constant burning smell which turned out to be oil leaking out and falling on the exhaust. I found out on a forum that this seems to be a very common problem with 15-17 Mustangs. Additionally, there is a Technical Service Bulletin out explaining to mechanics that Ford did not add enough bolts to hold the valve covers on, leaving 4 or 5 blanks on both sides. Also, the newer 5.0 engines have all the necessary bolts, so basically, Ford thought they could save money by skipping 8-10 bolts on each car. I've already spoken to a Ford dealership and they said they'll have to charge me (unsure of how much yet) to repair a car they didn't build right in the first place! Please look into this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577614March 15, 2024
FUEL/PROPULSION SYSTEM
I am looking for support concerning a possible defect with our 2016 Mustang V6. It appears to be a fuel tank defect. Causing our garage to completely smell like gas when the car is full of fuel. Similar to recall# 15v339-7601. Our car has a hairline fracture (according to our dealership service department). They attempted to repair the issue by replacing the EVAP line, instead found a crack in the EVAP nipple. According to our dealership the emissions warranty expired the week before we reported the issue in 2023. This is upsetting as I feel this is not a maintenance issue and more of a design flaw as Ford changed the design of the fuel tank after 2017. The dealership wants us to pay for this service but this is not our fault they fixed it incorrectly. I feel like this should be a recall or some sort of extended warranty from Ford for a design flaw.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576839March 12, 2024
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Dear Sir/Madam: I want to make you aware of the safety recall scam Ford is perpetuating in their rear camera recall. Recall #22S06/NHTSA Recall 22V082. I own a 2016 Ford Mustang which I purchased new in February 2016. I always had issues with my rear camera working intermittently. Finally on [XXX] (mileage 14933) I took it to the selling dealership and told them about the problem. At that time they said they could not "duplicate the problem". The car was under a 3 year 36,.000 mile warranty at the time. I first started seeing notices on the internet in 2020 that Ford was issuing a recall on rear cameras. I was very happy to hear this as my camera was still only working about 1/3 of the time. In March 2022 I got a letter from Ford notifying me of the recall. They stated parts were not available at that time but I would be recontacted to schedule a repair at no cost to me when parts were available. In January 2023 I received a letter that parts were now available. But a new element was introduced for the first time. It was no longer a rear camera recall, "but repair of the 1uggage compartment wiring harness". My selling dealer was not on the list of authorized dealers for the repair so I scheduled an appointment with another local dealer who was on the list. They examined my car and said that the wiring harness was OK, but that my rear camera needed to be replaced. They said it would cost $461 for the part and labor. My camera was still working about every third time I drove it. However, since their "inspection" the camera has not worked at all. At the time of the inspection they could not complete the recall because they had to order parts for the rear wiring harness as they were not in stock. I questioned the service writer as to why my camera no longer worked at all since they had "inspected it"? He did not know. Meanwhile the service writer at the dealership suggested I contact Ford directly for assistance with the cost of the camera replacement. I called the Ford Customer Relationship Center on [XXX] an
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574744February 29, 2024
ELECTRICAL SYSTEM, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rear back up camera malfunction (not detected). Vehicle is available for inspection. Safety put at risk, because unable to see the rear that is meant to be covered by the camera. Can cause an accident. Issue has been confirmed via dealer that is a recall under Ford. Ford notice states harness and camera covered to be replaced. Went to Ford dealer, states harness replaced and working. Now camera does not work at all. Went to ford again, they replaced the harness, but state camera is not covered by recall. Inspected by ford. No warning messages, just message that camera is not available now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574494February 28, 2024
UNKNOWN OR OTHER
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567469January 24, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Mustang. The contact stated while driving 45-50 MPH, the vehicle made an abnormal banging sound. There was no warning light illuminated. The contact was able to veer to the side of the road. The contact noticed that oil and coolant were leaking from underneath the vehicle onto the ground. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine block had fractured, causing the coolant and oil leak. The independent mechanic determined that the engine needed to be replaced and related the failure to NHTSA Campaign Number: 16V779000 (Engine and Engine Cooling) however, the VIN was not included. The dealer and the manufacturer were notified of the failure, but no assistance was provided. The vehicle was not repaired. The failure mileage was 79,089.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567050January 22, 2024
ELECTRICAL SYSTEM
The heated/ventilated seats motherboard and wiring is under the passenger seat. There is a connector for the ground plug in that is burnt (would be better if you can send a picture of what I am talking about). Went to Ford about it and they were going to charge me $600 to have it fixed. I don’t have that much to fix it right now, so now I am worried about a fire starting in my car because of that connector. I checked online and many other Mustang owners (15-17 Mustang models) complained about the same issue. Would like to see about a recall about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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