Ford Mustang Complaints (2012)

469 consumer complaints on file.

#11081323March 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER SATCHER FORD OF GRANITEVILLE, SOUTH CAROLINA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081102March 23, 2018
AIR BAGS
TAKATA RECALL I HAVE REPEATEDLY CALLED UP TO 5 FORD DEALERS FOR MONTHS AND NONE OF THEM HAS EVER HAD PARTS AVAILABLE FOR NHTSA 17V024. IT IS NOW 14 MONTHS SINCE THIS RECALL WAS INITIATED. I AM IN THE ATLANTA GA AREA AND SO IN THE HIGH RISK GROUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081104March 23, 2018
AIR BAGS
TAKATA RECALL I HAVE REPEATEDLY CALLED UP TO 5 FORD DEALERS FOR MONTHS AND NONE OF THEM HAS EVER HAD PARTS AVAILABLE FOR NHTSA 17V024. IT IS NOW 14 MONTHS SINCE THIS RECALL WAS INITIATED. I AM IN THE ATLANTA GA AREA AND SO IN THE HIGH RISK GROUP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080792March 21, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TAKATA RECALL WHEN I WAS DRIVING ON HIGHWAY. SEVERAL LIGHTS ON DASHBOARD TURNED ON (AIRBAG, FUEL LEVEL , WRENCH LIGHT, TIRE PRESSURE ) AND SAID TIRE PRESSURE MONITOR DEFAULTED. AFTER RESTARTED THE CAR, EVERYTHING WORKS NORMALLY. FORD DEALER CHECKED THE CAR AND SAID MY PCM DIDN'T WORK. AND REPLACED IT FOR $1000. AFTER SEVERAL DAYS THE PROBLEM CAME AGAIN. THEY DID'T FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076829March 8, 2018
TRACTION CONTROL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED HARD TO THE LEFT FOR ALMOST A MINUTE BEFORE STOPPING. THE TRACTION CONTROL INDICATOR FLASHED ON AND OFF AND THE ABS ENGAGED. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 426-2500), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075377February 28, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CONWAY FORD (2393 US-501 W, CONWAY, SC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V319000(AIR BAGS). *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075433February 28, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEY SCALES FORD (1719 CITRUS BLVD, LEESBURG, FL 34748) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071581February 7, 2018
VEHICLE SPEED CONTROL
I WAS DRIVING MY CAR AND IT JUST WENT INTO A IDLE MODE BARELY MOVING A LIGHT CAME ON IT LOOK LIKE A TOOL CHECKED IN MY MANUAL AND IT WAS THE ELECTRONIC THROTTLE LIGHT I WAS DRIVING IN HEAVY TRAFFIC GOING TO WORK HAD TO MAKE TO WERE I COULD TURN OFF THE HIGHWAY BARELY MADE IT IT COULD OF CAUSE AN ACCIDENT I LOOKED UP ON LINE AND NCCC HAD A PETITION ON THE PROBLEM WITH THE ELECTRONIC THROTTLE FORD DOES NOT HAVE A RECALL INSTEAD THEY EXTENDED WARRANT BUT I ONLYHAD THE CAR FOR ABOUT 6 MONTHS AND NO EXTENDED WARRANTY IT HAS 180,00 MILES ON IT I COULD OF CAUSE AN ACCIDENT I THINK FORD SHOULD REPLACE THIS ITS A KNOWN FACT THAT THE ELECTRONIC THROTTLE IS A PROBLEM WITH FORDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066651February 2, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRONTIER FORD DEALER (3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066060January 31, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064848January 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CASCO BAY FORD (1213 US-1, YARMOUTH, ME) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062335January 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FIVE STAR FORD STONE MOUNTAIN, 3800 US-78, SNELLVILLE, GA 30039) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054946December 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD TUSTIN AT (714) 627-5558 (2 AUTO CENTER DR, TUSTIN, CA 92782) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054057December 11, 2017
AIR BAGS
TAKATA RECALL, I HAVE CALLED FORD ABOUT THE PASSENGER SIDE AIRBAG MANY TIMES AND HAVE HAD NO REASONABLE REPLY TO THE QUESTION WHEN WILL IT BE DONE I AM CONSTANTLY CONCERNED FOR MY FRONT SEAT PASSENGER SAFETY I THINK FORD WOULD KNOW AT LEAST A TIME FRAME FOR THIS REPAIR BUT I ALWAYS GET WE DON'T KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053621December 9, 2017
AIR BAGS
I HAVE BEEN WAITING ALMOST TWO YEARS IT SEEMS FOR PARTS TO BECOME AVAILABLE TO REPLACE MY PASSENGER SIDE AIRBAG. THERE HAS BEEN BARELY ANY NEWS ABOUT THIS SUBJECT AND MANY OF US ARE STARTING TO LOSE HOPE THAT THEY ARE EVEN REALLY CONCERNED ABOUT GETTING THESE THINGS REPLACED. I AM UNABLE TO EVEN HAVE MY GIRLFRIEND IN THE CAR ANYMORE BECAUSE SHE FEELS UNSAFE. I'M UNABLE TO SELL THE CAR BECAUSE PEOPLE FEEL UNSAFE. AND I'M UNABLE TO TRADE THE CAR IN BECAUSE THE RECALL IS GIVING THE DEALERSHIPS REASON TO LOW-BALL ME. I LIVE IN FLORIDA WHERE IT IS VERY HUMID WHICH IS WHAT SUPPOSEDLY CAUSING THESE THINGS TO DETERIORATE, AND YET I'VE GOTTEN NO NEWS FOR MONTHS ABOUT WHEN MY REPLACEMENT WILL BE READY. I NOT ONLY THINK THAT THE AUTOMOTIVE COMPANIES SHOULD START TAKING MORE ACTION IN GETTING THIS WORKED OUT BUT I THINK THAT PEOPLE WHO ARE IN MY SITUATION SHOULD RECEIVE COMPENSATION. WHY SHOULD WE HAVE TO DRIVE AROUND IN CARS WITH HAND GRENADES IN THE DASHBOARD?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052816December 6, 2017
AIR BAGS
AIR BAG INFLATOR HAS BEEN ON RECALL FOR ALMOST A YEAR AND STILL NO REMEDY AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052680December 5, 2017
SERVICE BRAKES, ENGINE, WHEELS
I BOUGHT THIS 2012 MUSTANG FROM CARMAX IN OCTOBER OF 2017 I HAVE REPORTED CARMAX TO SEVERAL DIFFERENT CONSUMER PROTECTION AGENCIES DO TO THE FACT THEY HAVE COMMITTED FRAUD AND DECEPTION INSPIRE I GOT IN TOUCH WITH CARMAX EXPLAINED THAT THIS VEHICLE HAS COSMETIC AND MECHANICAL PROBLEMS AND ISSUES THIS FINANCE COMPANY IS IN WITH CARMAX I EXPLAIN TO CARMAX NOTHING THEY DON'T CARE I GOT SOLD A VEHICLE THAT HAS A THIRTY WARRANTY FROM CAR MAX TO FIX IT AND CORRECT WHAT'S ON DOCUMENTATION NOTHING WAS DONE AND I REPORTED TO THEY DIDN'T CARE BECAUSE CARMAX SOLD ME A CAR THAT HAS OVER 10,000 DOLLARS WORTH OF ISSUES AND PROBLEMS WHICH I GOT TOLD BY SEVERAL PEOPLE THAT WORKED FOR CARMAX THAT THESE CARS ARE RECONDITIONED VEHICLES AND I NEED TO HIRE AN ATTORNEY AND TAKE THIS TO COURT THIS IS COVERING UP PROBLEMS AND THIS HAS TO DO WITH CARMAX VEHICLES AND I AM NOT GOING TO PAY ALL THAT MONEY TO FIX THIS CAR WHEN THIS IS DEALER FRAUD AND THE FINANCE COMPANY WHEN I ASK THEM LIKE THEY'RE COVERING UP ISSUES BECAUSE THEY WORK WITH CARMAX ,CARMAX AND EXETER NEEDS TO BE INVESTIGATED THIS IS ALSO FALSE ADVERTISING THEY HAD A 5 DAY MONEY BACK GUARANTEE THEY ACTUALLY TOLD ME THAT I WILL NOT GET MY MONEY BACK AND WILL NOT HONOR THE THIRTY DAY WARRANTY I WILL NOT MAKE NO PAYMENTS ON THIS VEHICLE PERIOD I TURNED THIS IS OVER TO CHANNEL 5 I WILL FILE FTC COMPLAINT,BBB,THIS IS FRAUD AND DECEPTION NEGLIGENCE,EITHER THEY SEND ME THE TITLE OR CANCEL THIS CONTRACT TO THE FULL EXTENT I WILL SUE CARMAX I HAVE A LAWYER LOOKIN INTO THIS BUT I WANT THE ATTORNEY GENERAL TO INVESTIGATE I'M NOT THE ONLY ONE BEING DONE LIKE THIS I WILL CONSIDER THE TITLE BECAUSE THIS VEHICLE WAS SOLD UNSAFE THEY HAD LET DRIVE HOME I ALMOST GOT INTO A WRECK BRAKES ARE BAD AND ROTORS THE BREAKING SYSTEM,THERE IS ALSO STOP LEAK IN THE MY COOLANT RESERVOIR THAT LOOKS LIKE THEY ARE TYING TO COVER UP A PROBLEM THE BRAKES ARE BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052432December 5, 2017
AIR BAGS
NO AIR BAG REPLACEMENT AVAILABLE FOR PASSENGERS SIDE IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052010December 2, 2017
AIR BAGS
TAKATA RECALL, MY CAR ISN'T SAFE TO DRIVE WITH ZERO REMEDY AVAILABLE FOR RECALL AND CANNOT SELL VEHICLE FOR ANYTHING NEAR WHAT I PAID OR WHAT IT IS WORTH IF PROBLEM WAS FIXED, BEEN ALMOST A YEAR AND STILL NO REMEDY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11052031December 2, 2017
AIR BAGS
RECEIVED A SECOND RECALL ON THE PASSENGER AIR BAGS FOR THE MUSTANG IN MARCH 2017. CALLED THE 800 NUMBER AND WAS TOLD THAT THE PARTS WERE NOT AVAILABLE AND WE WOULD RECEIVE A LETTER WHEN THEY WERE. HERE WE ARE IN DECEMBER 2017 AND STILL NO LETTER AND NO FIX FOR THE PASSENGER AIR BAG. THE DRIVER SIDE AIR BAGS WERE REPLACED ON 8/5/16.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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