Ford Mustang Complaints (2011)

466 consumer complaints on file.

#11040942October 29, 2017
AIR BAGS
TAKATA RECALL I WAS NOTIFIED ABOUT TWO YEARS AGO THAT FORD WAS WAITING ON THE PART TO REPAIR THE RECALL I HAVE NOT HEARD FROM FORD AND I AM STILL DRIVING A DANGEROUS CAR THAT COULD KIOLL OR MAIM ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039172October 24, 2017
AIR BAGS
TAKATA RECALL I'M STILL WAITING FOR AVAILABLE PARTS TO FIX THE PASSENGER AIRBAG IN MY VEHICLE. THE DRIVER'S SIDE WAS REMEDIED RATHER QUICKLY A FEW YEARS AGO BUT HAVE YET TO RECEIVE NOTICE THAT THE PASSENGER SIDE CAN BE REPLACED. NOW, TODAY, I RECEIVED NOTICE THAT TAKATA HOLDINGS IS FILING FOR CHAPTER 11 BANKRUPTCY, WHICH LEAVES ME TO BELIEVE THE COMPANY WILL DISSOLVE OR BE SOLD "FREE AND CLEAR" LEAVING ME (AND MANY OTHERS) WITH A VEHICLE THAT WILL NEVER BE PROPERLY MADE WHOLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039323October 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD ST. PETERSBURG (2525 34TH ST N, ST. PETERSBURG, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035882October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOWN AND COUNTRY FORD (5041 FORD PKWY, BESSEMER, AL 35022; 205-491-0000) AND WAS INFORMED THAT THE MANUFACTURER HAD NOT AUTHORIZED A REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035514October 22, 2017
AIR BAGS, SERVICE BRAKES
TAKATA RECALL. AIRBAGS PUSHING PASSENGER DASH PANELS OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034656October 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER (GARY YEOMANS FORD LINCOLN, 1420 N TOMOKA FARMS RD, DAYTONA BEACH,FL, 32124) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN CONSUMER STATED IN JULY 2017 HIS WIFE HAD A BRAIN BLEED. IF SHE WAS PASSENGER IN THE CAR AND AIR BAG DEPLOYED AND MALFUNCTIONED SHE COULD POSSIBLY DIE OR BE SERIOUSLY INJURED. UPDATED 8/22/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034272October 18, 2017
AIR BAGS
TAKATA RECALL - WHEN THE DRIVER AIRBAG WAS RECALLED, I SPECIFICALLY REQUESTED INFORMATION REGARDING THE PASSENGER AIRBAG AND WHETHER A SIMILAR REPLACEMENT WOULD BE REQUIRED. I WAS TOLD THERE WAS NO ISSUE WITH THE PASSENGER AIRBAG. I LATER CAME TO FIND OUT A NOTICE OF THE PROBLEM HAD ALREADY BEEN POSTED AND THE DEALER HAD MISREPRESENTED THE FACTS. MY CAR HAS SAT IN THE GARAGE FOR OVER A YEAR. WHEN FORD IS QUESTIONED, THEY SUGGEST NHTSA HAS DEEMED IT SAFE TO CONTINUING DRIVING. I SUGGEST THAT FORD SHOULD ASSUME THE LIABILITY SHOULD I CONTINUE TO DRIVE THE VEHICLE, HOWEVER, FORD CONTINUES TO IDENTIFY NHTSA AS BEING THE RESPONSIBLE PARTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033339October 14, 2017
POWER TRAIN
THROTTLE CONTROL TRANSMISSION LIGHT/ ILLUMINATES WHEN A POWERTRAIN FAULT IS DETECTED. IF THE LIGHT REMAINS ON OR CONTINUES TO COME ON CONTACT YOUR AUTHORIZED DEALER FOR SERVICE AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033092October 12, 2017
UNKNOWN OR OTHER
WHILE DRIVING ON I-95 IN FT. LAUDERDALE, FLDURING RUSH HOUR I REAR ENDED THE CAR IN FRONT, SPEED APPROXIMATELY 30MPH OR LESS BEFORE APPLYING BRAKES. CAR NOSE DIVED AND HIT REAR OF OTHER CAR GOING UNDER THE REAR BUMPER. MY CAR SUFFERED MINOR DAMAGE OF BOTH FENDERS, HEADLIGHTS, RADIATOR. FRONT BUMPER WAS UNTOUCHED, AIR BAG DID NOT DEPLOY. I TURNED IGNITION OFF, PUT CAR IN PARK, STEPPED OUT OF CAR AND AFTER APPROXIMATELY 2 - 5 MINUTES FIRE WAS VISIBLE BELOW BUMPER THAT RAPIDLY TURNED INTO A FULL FLEDGED FIRE ENGULFING THE ENTIRE CAR. THE COLLISION CAUSED NO DAMAGE TO THE CAR PAST THE FRONT OF THE ENGINE, FLYWHEELS UNTOUCHED. FIRE TRUCK ARRIVED TO PUT OUT FIRE. NO EXPLOSION OCCURRED. THE COLLISION SHOULD NOT HAVE CAUSED A FIRE
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11025328September 25, 2017
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. WHILE PULLING INTO THE DRIVEWAY AT 5 MPH, THE POWER STEERING FAILED AND SEIZED WITHOUT BEING ABLE TO TURN THE WHEEL. A MESSAGE THAT STATED "SERVICE TRAC CONTROL" AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022409September 9, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
WHEN CAR STARTED AND I PUT IT IN GEAR IT STARTED GOING BUT STEERING WHEEL WOULD NOT TURN( IT WAS NOT IN LOCKED MODE.)IT FLASHED CHECK TRAC SYSTEM -CHECH ENGINE CUT CAR OFF THEN BACK ON IT WAS OK. LATER I TRIED TO CRANK IT , IT WOULDNT START READ WHERE IF YOU GOT OUT LOCKED WITH KEY WAITED TILL LIGHTS WENT OFF UNLOCKED IT WITH KEY IT WOULD CRANK DID THIS AND IT CRANKED TOOK IT TO FORD PLACE PUT IT ON COMPUTER SAID WAS A PROBLEM DIDNT KNOW WHAT WOULD HAVE TO CHECK EVERY WIRE IN CAR COULD COST UP IN THE $3000 OR MORE. STILL DOING THE DANCE TO CRANK CAR. WORKS MOST OF THE TIME SOMETIMES HAVE TO DO IT TWICE. THE STEERING HAS DONE THE NOT WORKING THING LIKE 3 MORE TIMES JUST HOPE THE STEERING WHEEL DOES NOT LOCK UP WHILE I"M DRIVING I HAVE DONE EVERYTHING THEY SUGGESTED ON LINE BUT IT HASNT FIXED THE PROBLEM THERE ARE A LOT OF CARS THAT ARE DOING THE NOT STARTING SEEMS TO BE THE SECURITY SYSTEM CAUSING THE PROBLEM LIKE THO THE FORD PLACE KNOWS NOTHING ABOUT THE PROBLEM. SUGGESTED I GET RID OF THE CAR WHICH I CANT AFFORD TO DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021557September 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TROPICAL FORD (9900 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (407) 851-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11019372August 24, 2017
AIR BAGS
TAKATA RECALL FOR PASSENGER AIRBAG REPLACEMENT TAKING TO LONG TO REMEDY AND HAS BEEN GOING ON FOR YEARS AND THE MANUFACTURES SHOULD BE HELD ACCOUNTABLE IN A TIMELY MANNER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015453August 15, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD MUSTANG THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PENSKE FORD LOCATED AT 8970 LA MESA BLVD CA 91942) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11013753August 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ELECTRICAL SYSTEM PROBLEM. THERE DOES NOT SEEM TO BE A TRIGGER IN REGARD TO RAIN, HOT, OR COLD WEATHER CONDITIONS OR HOW IT IS BEING DRIVEN. I HAVE HAD A FORD DEALERSHIP WORK ON THIS TO NO AVAIL. I WILL START WITH THE SAFETY ASPECT THAT IS AFFECTED. IT WILL DO ALL OF THESE THINGS AT ONCE AND THEN SLOWLY COME BACK ONLINE, SOMETIMES THE ERRORS DO NOT CORRECT THEMSELVES. 1. NO BRAKE LIGHTS 2. NO REAR TURN SIGNAL 3. NO HEAT/AIR (IT WILL TURN ON AND OFF) - WHICH IS BAD IN INCLEMENT WEATHER FOR OLD PEOPLE 4. BRAKE LIGHT, TRACTION CONTROL LIGHT, TIRE PRESSURE MONITOR, SERVICE ENGINE, ALL HAVE ERRORS. 5. RADIO WILL TURN ON AND OFF. IT WILL CYCLE THROUGH THESE THINGS FAILING, THEY MAY FAIL MULTIPLE TIMES PER MINUTE OR JUST STAY IN FAIL MODE, OR THEY MAY JUST CORRECT THEMSELVES. THIS STARTED TO HAPPEN INFREQUENTLY AND SLOWLY STEPPED UP TO VERY FREQUENTLY. I WILL ATTACH A LINK TO A YOUTUBE VIDEO THAT WILL SHOW MY CAR. HTTPS://WWW.YOUTUBE.COM/WATCH?V=-1ZQR4WBVQW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005842July 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ELDER FORD OF TAMPA, 9560 N FLORIDA AVE, TAMPA, FL 33612, (813) 321-1234) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005546July 16, 2017
AIR BAGS
TAKATA RECALL STILL HAVEN'T RECEIVED NOTIFICATION THAT THE PASSENGER AIR BAGS CAN BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005379July 14, 2017
AIR BAGS
"TAKATA RECALL" THE RECALL IS WELL OVER A YEAR OLD. STILL NO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001401June 26, 2017
AIR BAGS
TAKATA RECALL : THE FIRST RECALL FOR THE DRIVERS SIDE AIR BAG WAS ISSUED AROUND MAY OF 2015 AND FINALLY PARTS ARRIVED TO COMPLETE THE RECALL AROUND MAY-JUNE 2016. WITHIN WEEKS OF THAT TIME A SECOND RECALL WAS RECEIVED FOR THE PASSENGER SIDE AIR BAG WHICH IS NOW DATED 6/1/2016. IT HAS NOW BEEN OVER A YEAR AND NO UPDATE FOR THIS CURRENT RECALL AND FORD WILL NOT GRANT A LOANER VEHICLE UNTIL THE REPAIR IS MADE. MY WIFE WILL NOT RIDE IN THE VEHICLE UNTIL THE RECALL HAS BEEN COMPLETED AND OVER 1 YEAR FOR A SAFETY RECALL SEEMS VERY IRRESPONSIBLE. PLEASE HELP GET MY WIFE BACK INTO MY AUTOMOBILE. I LIVE IN ORLANDO FLORIDA WHERE HEAT AND HUMIDITY ARE ALSO CONSIDERED TO BE FACTORS IN THE AIR BAG FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001475June 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED THE WALKER FORD DEALER AT (727) 450-4250 AND THEY CONFIRMED THE PARTS WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT NHTSA STATED THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRM PART NOT YET AVAILABLE. UPDATED 11/03/17*LJ THE CONSUMER STATED THE DRIVER'S AIGBAG WAS REPLACED. THE PATS WERE STILL UNAVAILABLE FOR THE PASSENGER'S SIDE AIR BAG. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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