Ford Mustang Complaints (2007)

615 consumer complaints on file.

#11084541April 11, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COURTESY FORD (3533 N VERMILION ST, DANVILLE, IL 61832) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO REACH ANYONE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084572April 11, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT CALLED (LARSEN FORD AT (888) 318-8974) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER STATED THAT THEY WOULD CALL WHEN THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084620April 11, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (IPSWICH FORD IN IPSWICH, MA), THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR THE PART TO BECOME AVAILABLE WAS PROVIDED. THE MANUFACTURER WAS ALSO NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084024April 9, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CONWAY HEATON FORD, CHRYSLER, DODGE, JEEP, RAM AT (502) 348-3929 (810 N 3RD ST, BARDSTOWN, KY 40004) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084038April 9, 2018
AIR BAGS
"TAKATA RECALL" I BOUGHT THIS CAR 'NEW' IN 2007. FORD HAS NEVER SENT A RECALL NOTICE TO MY CORRECT ADDRESS. FORD HAS MY CORRECT ADDRESS ON FILE BUT THEY BLAME A 3RD PARTY THAT USES DMV RECORDS. I HAVE EXPLAINED TO THEM THAT THE DMV HAS MY CORRECT ADDRESS FROM VEHICLE REGISTRATION, DRIVERS LICENSE, AND OTHER STATE I.D. MY RECALL NOTICES ARE BEING SENT TO AN ADDRESS THAT I HAVE NEVER LIVED AT AND FORD CAN NOT CORRECT THIS SITUATION. THEY HAVE NOTES ON THIS PROBLEM GOING BACK TO 2012 WHEN I MOVED FROM TARRANT COUNTY TO DALLAS COUNTY. THEY ARE SENDING MY RECALL NOTICES TO GRAND PRAIRIE, TEXAS. FORD HAS STATED VIA CUSTOMER SERVICE AND THEIR RECALL DEPARTMENT THAT THERE IS NOTHING THAT THEY CAN DO AND THAT I NEED TO CONTACT THE DMV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083331April 4, 2018
AIR BAGS
WE HAVE ATTEMPTED ON MULTIPLE OCCASSIONS TO ADDRESS A PENDING RECALL THAT FORD COMPANY STATES THE PARTS ARE IN YET OUR LOCAL DEALERSHIP SAYS OTHERWISE. I'VE BEEN ON HOLD WITH FORD MOTOR COMPANY FOR EXCESSIVE TIMES THAT I FEEL I NEED THE ASSISTANCE OF SOMEONE ELSE. CAN YOU PLEASE ASSIST WITH GETTING US RESPONSES AS TO WHEN THE PARTS FOR MY CAR WILL BE AVAILABLE (SINCE FORD CO SAYS FOR ME TO CALL OUR DEALER, YET THE DEALER CONTINUES TO TELL US THE PARTS ARE NOT AVAILABLE YET).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083233April 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2015. THE DEALER (AUTONATION FORD PANAMA CITY, 730 W 15TH ST, PANAMA CITY, FL 32401) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082434April 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLACKWELL FORD (41001 PLYMOUTH RD, PLYMOUTH, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082606April 2, 2018
AIR BAGS
TAKATA RECALL MY 2007 MUSTANG WAS SOLD NEW IN TOKYO JAPAN AND HAS NOW BEEN IMPORTED TO AUSTRALIA.I HAVE OWNED IT FOR 6 YEARS AND AM CONCERNED THAT THE RECALL DATABASE MAY NOT INCLUDE MY CAR AS IT WAS SOLD IN JAPAN AND IT STATES ON THE DATABASE THAT IT DOESN'T COVER INTERNATIONAL PRODUCTS . MY LOCAL DEALER WAS VERY HELPFUL AND REFERRED ME TO THIS WEB SITE AND IT SHOWS THAT IT HAS NO RECALLS BUT I HAVE NOTICED THAT ALL OTHER 2007 MUSTANGS IN USA HAVE BEEN RECALLED IS THERE ANY WAY THAT YOU COULD CHECK OUT MY VIN AS I HAVE CONTACTED FORD AUSTRALIA AS WELL AND THEY CALLED IT A GRAY IMPORT AND COULDN'T DO ANYTHING TO HELP ME . THIS WEBSITE IS THE ONLY SITE THAT GIVES ME AN EMAIL ADDRESS TO TRY TO GET A DEFINITE ANSWER . REGARDS [XXX]. I HAVE JUST TRIED FILLING IN MY ADDRESS AND IT WON'T ALLOW ME TO PUT AUSTRALIA IN AS A STATE OR COUNTRY SO I WILL ENTER ALASKA AS A STATE . IF YOU REPLY TO MY EMAIL I WOULD REALLY APPRECIATE IT AS I HAVE NO OTHER ALTERNATIVES AND WOULD HATE IT IF THE AIR BAGS WERE EVER DEPLOYED AND THERE WAS A PROBLEM . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082414April 1, 2018
AIR BAGS
FORD ADVISED THAT THEY WERE READY TO FIX MY AIRBAGS. I CALLED 3 DEALERSHIPS IN MY AREA AND WAS TOLD THEY HAD THE PARTS FOR 2010-2017 TO REPAIR/ I CALLED FORD WHO CONNECTED ME TO ANOTHER DEALER OUTSIDE MY AREA. I FINALLY TOLD THE LOCAL DEALER WHO SID IT WILL TAKE 3-4 WEEKS TO GET THE PARTS. THEN RECD EMAIL FROM FORD TO TAKE VEHICLE ASAP DEALER DOES NOT HAVE PARTS AVAILABLE AS OF 3-29-2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080661March 21, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO WISCASSET FORD (378 BATH RD, WISCASSET, ME 04578, (207) 882-9431), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080679March 21, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA FORD OF ROSEBURG (1650 NE STEPHENS ST, ROSEBURG, OR) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080258March 19, 2018
AIR BAGS
I WAS NOTIFIED THAT THE AIR BAGS ON THE PASSENGER SIDE NEEDED TO BE REPLACED. BUT WAS TOLD BY THE FORD DEALERSHIP IN WILSON, NC THAT THE PART FOR THE AIRBAG WOULDN'T COME IN UNTIL THE END OF THE YEAR. THIS WAS GOING GOING TO GO OVERSEAS WITH ME SINCE I'M GETTING STATIONED IN ITALY. NOW I CAN'T TAKE THE VEHICLE OVERSEAS WITH ME DUE TO THE PART NOT COMING IN UNTIL THE END OF THE YEAR. I'M HIGHLY DISAPPOINTED, THE DRIVERS AIRBAG RECALL DIDN'T TAKE NOWHERE NEAR AS LONG TO GET FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078659March 12, 2018
AIR BAGS
TAKATA RECALL NHTSA RECALL 16V-384 PASSANGER AIRBAG THIS RECALL WAS ISSUED 7/16 AND HAS YET TO BE REMEDIED. WE WERE NOTIFIED BY FORD NOT TO LET ANYONE RIDE IN THE PASSENGER SEAT UNTIL THE PART IS AVAILABLE. IT IS GOING ON TWO YEARS FOR THIS. FORD SHOULD AT LEAST OFFER TO BUY THE CAR BACK FROM US!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076473March 6, 2018
AIR BAGS
TAKATA RECALL-I HAVE BEEN WAITING SINCE EARLY DECEMBER 2017 FOR A FIX TO THE PASSENGER AIR BAG RECALL. NO RESOLUTION BY TAKATA TO DATE AND I WAS ADVISED NOT TO HAVE ANYONE IN THE PASSENGER SEAT. I NEED TO DRIVE COWORKERS AND FRIENDS/FAMILY FREQUENTLY AND THIS IS A HUGE INCONVENIENCE. I WAS WARNED IN THE LETTER FROM FORD THAT DEATH CAN RESULT IF THE AIR BAG IS DEPLOYED AT THE PASSENGER SEATING. PLEASE HELP EXPEDITE THIS RECALL IF POSSIBLE. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075888February 27, 2018
AIR BAGS
LETTER FROM CONGRESSMAN GOODLATTE ON BEHALF OF CONSTITUENT RE 2007 FORD MUSTANG SAFETY RECALL 16S26-PASSENGER AIRBAG INFLATOR REPLACEMENT. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075318February 27, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BUD CLARY FORD OF MOSES LAKE (1140 S PIONEER WAY, MOSES LAKE, WA 98837, (509) 765-4551), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074367February 22, 2018
AIR BAGS
TAKATA RECALL: IT IS UNFATHOMABLE THAT THE FORD MOTOR COMPANY AND THE NHTSA FEEL THE RECALL PLAN IS ACCEPTABLE FOR VEHICLE OWNERS. WE ARE BEING TOLD TO LIVE WITH THE DEFECT FOR AT LEAST 2 FULL YEARS - RECALL WAS JUNE 2016 AND LATEST NOTICE IS THAT PARTS FOR SOME VEHICLES ARE EXPECTED IN SPRING 2018. DURING THIS TIME THE REMEDY IS THAT PASSENGERS CANNOT RIDE IN THE FRONT SEAT. THIS IS TOTALLY UNACCEPTABLE AND INFLICTS IRREPARABLE DAMAGE TO VEHICLE OWNERS AS THIS REMEDY SEVERELY LIMITS USE OF THE VEHICLE FAR BELOW ITS INTENDED USE. I REALIZE THE RECALL IS WITH RESPECT TO A PART SUPPLIED TO FORD, BUT THIS MAKES NO DIFFERENCE. WHEN I BUY THE VEHICLE, I PURCHASE A FORD VEHICLE, PERIOD. I FEEL IT IS A DERELICTION OF DUTY FOR THE NHTSA TO HAVE ALLOWED THIS RECALL PLAN TO BE FORCED UNFAIRLY ON TO VEHICLE OWNERS. I BELIEVE THE PLAN SHOULD BE AMENDED SUCH THAT FORD IS REQUIRED TO DEVELOP THE PARTS SOONER AND, MOREOVER, VEHICLE OWNERS SHOULD BE COMPENSATED FOR THIS EXTREME LIMITATION ON THE USE OF OUR VEHICLES. I'M SURE IF A COMPANY LIKE FORD REALLY WANTED TO EXPEDITE THE PROCESS, IT HAS THE RESOURCES TO DO SO. THE NHTSA REALLY LET FORD OFF THE HOOK ON THIS ONE. SO DISAPPOINTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073208February 16, 2018
AIR BAGS
TAKATA RECALL ON AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072465February 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ATHENS FORD (4260 ALANTA HWY, ATHENS, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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