Ford Mustang Complaints (2007)

615 consumer complaints on file.

#10264095April 3, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
MY 2007 FORD MUSTANG WAS SHIPPED WITHOUT TIRE AIR PRESSURE SENSORS. WHEN I TOOK IT TO THE DEALER THEY WANTED ME TO PAY FOR SENSORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263961April 2, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT WHEN HE RELEASES THE ACCELERATOR PEDAL, THE VEHICLE FAILS TO SLOW DOWN. THE VEHICLE TAKES APPROXIMATELY THREE TO FIVE SECONDS TO DECELERATE. FORD SENT A TECHNICIAN TO INVESTIGATE THE FAILURE AND CONCLUDED THAT NOTHING COULD BE DONE BECAUSE THE VEHICLE WAS DESIGNED TO OPERATE IN THAT MANNER. THE FAILURE MILEAGE WAS 16,694.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260172February 27, 2009
WHEELS, SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 FORD MUSTANG. AT 25,000 MILES THE REAR PASSENGER SIDE TIRE THE BRAKES ARE SCRATCHING UP THE ROTOR. I HAVE READ MANY CASES WITH THE SAME PROBLEM WITH OTHER FORD VEHICLES. THIS IS DEFINITELY A DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256873January 29, 2009
SUSPENSION:FRONT
AT 18,000 MILES THE TIRES ON MY FORD MUSTANG SHELBY ARE SHOWING THE CORD. THEY SAID THE ALIGNMENT IS OK. THEY WANT ME TO BUY NEW TIRES TO SOLVE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256551January 28, 2009
AIR BAGS:FRONTAL
MY WIFE AND HER FRIEND WERE DRIVING DOWN A 2 LANE ROAD IN OUR 2007 FORD MUSTANG AND WRECKED INTO A POWER POLL TOTALING THE CAR. THE FRONT FRAME WAS BROKE IN HALF AND THE AIRBAGS STILL DID NOT DEPLOY LUCKILY THEY WERE NOT INJURED BAD FORD JUST TOLD ME THAT IS THE WAY THEY ARE DESIGNED TO WORK. I THOUGHT THAT IF IN A FRONTAL COLLISION THE AIRBAGS DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10255539January 19, 2009
TIRES:VALVE
MY CAR IS A 2007 FORD MUSTANG GT AND SINCE WE PURCHASED IT IN MARCH 2007, WE HAVE HAD 3 SEPARATE ISSUES WITH THE VALVE STEMS. IN THE MOST RECENT INCIDENT, MY SON WAS DRIVING THE CAR AND EXPERIENCED A TIRE BLOWOUT WHILE TRAVELING AT HIGHWAY SPEEDS. WHEN WE TOOK THE CAR TO THE DEALER WE WERE TOLD THAT THE PROBLEM AGAIN CAME FROM A CRACKED VALVE STEM. FORD DID REPLACE THE TIRE AT NO CHARGE TO US; HOWEVER I STILL HAVE CONCERNS ABOUT THE SAFETY OF THE VEHICLE AND THE REMAINING VALVE STEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254508January 11, 2009
AIR BAGS:FRONTAL
I RECEIVED A RECALL REMINDER REGARDING RECALL 08C02 IN MAY OF 2008 FOR # AND I HAVE NEVER OWNED THIS CAR, SO I CONTACTED FORD CUSTOMER SERVICE AND THEY SAID THEY WOULD FORWARD TO CURRENT OWNER. JANUARY 2009 I RECEIVED AN URGENT RECALL NOTICE 08C02 FOR SAME # FROM MY LOCAL FORD DEALERSHIP. I CALLED THE DEALERSHIP AND ASKED IF THEY COULD HELP TO GET THIS NOTICE TO THE CORRECT OWNER, THE DEALERSHIP SAID THEY CONTACTED FORD AND THEN I WAS TOLD THERE ISN'T ANYTHING FORD CAN DO. I'M CONCERNED THAT THE CURRENT OWNER ISN'T AWARE OF A SAFETY ISSUE FOR THAT CAR AND NOBODY SEEMS TO CARE. I'M HOPING YOU CAN HELP. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253836January 5, 2009
ELECTRICAL SYSTEM
CAR FAILURE WHILE DRIVING CAR SHUT COMPLETELY OFF WHILE DRIVING AT NIGHT AT 45MPH. CAR IS A FORD 2007 MUSTANG V6 MODEL YEAR 36,000 BOUGHT BRAND NEW FROM LOCAL FORD DEALERSHIP. CAR AT APPROXIMATELY 10:00 PM WHILE DRIVING THROUGH A DARK DESOLATE COUNTRY ROAD COMPLETELY SHUT DOWN ON ME LIGHTS WENT OFF, LOST CONTROL OF STEERING AND WOULD NOT RESTART HAD TO PUSH THE CAR OVER TO THE SIDE OF THE ROAD NO ELECTRICAL FUNCTION WHAT SO EVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252183December 18, 2008
STRUCTURE
CONVERTIBLE TOP LEAKS AND FLOODS PASSENGER SIDE OF VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250996December 7, 2008
STRUCTURE:BODY
SINCE NEW DELIVERY, MY CAR LEAKS RAINWATER ONTO THE THRESHOLD TO THE INSIDE OF THE DOOR SEAL. TO REMOVE THE WATER AFTER IT STOPS RAINING IT IS NECESSARY TO OPEN THE DOOR AND LET IT RUN OUT WHEN DOING THIS THE WATER IS NOT COMING OUT OF THE DESIGNED DRAIN HOLES IN THE DOOR. WHEN THE TEMPERATURE DROPS I GET ICE BUILDING UP ON THE DOOR GASKET AND THRESHOLD POTENTIALLY LOCKING ME OUT OR PERHAPS BENDING SHEET METAL. I EXPERIENCED IT ONCE BUT WAS ABLE TO GET IN. MY WIFE IS 5 FT TALL; THERE IS NO WAY SHE COULD OPEN THE DOOR IN SIMILAR CONDITIONS AND SHE WOULD BE STRANDED. AFTER 7 TRIPS TO THE SERVICE DEPT WITH LITTLE OR NO IMPROVEMENT, FORD MAINTAINS THAT WATER BUILD UP LIKE THIS IS NORMAL AND ACCORDING TO DESIGN. I THINK WATER AND/OR ICE DAMAGE WILL EVENTUALLY REDUCE THE STRUCTURAL INTEGRITY OF THE CAR. I HAD DIFFICULTY GETTING IN THE CAR ONCE DUE TO ICE, SO PRUDENTLY HAVE STOPPED TAKING IT IN RAIN OR SNOW. THE CAR IS ALWAYS DAMP FEELING AND MUSTY SMELLING ( I HAVE ALLERGIES) BECAUSE I THINK THE INNER DOOR PANELS HAVE BEEN SOAKED REPEATEDLY. I HAVE DIGITAL PHOTOS AVAILABLE. WHILE APPEALING TO THE DEALER BOARD, THE RI REGISTRY OFFICIAL CLAIMED THERE WAS NO RECORD OF COMPLAINTS SUCH AS THESE AT NHTSA, I SEEK TO REMEDY THAT OVERSIGHT. IF YOU CONTACT ME I HAVE COMPLETE DETAILS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250766December 4, 2008
TIRES
TL*THE CONTACT OWNS A 2007 FORD MUSTANG. THE VEHICLE HAS PIRELLI TIRES. THE CONTACT STATED THAT THREE TIRES FAILED DUE TO THE LOSS OF TIRE PRESSURE. THE DEALER REPLACED THE FIRST TIRE FAILURE; HOWEVER, THEY WOULD NOT REPLACE THE SECOND ONE. THE CONTACT HAD TO PURCHASE A NEW TIRE. RECENTLY, A THIRD TIRE HAS FAILED. THESE WERE THE ORIGINAL TIRES THAT WERE EQUIPPED ON THE BRAND NEW VEHICLE. THE CONTACT DID NOT KNOW THE REMAINING TREAD DEPTH. THE VEHICLE WAS NOT DRIVEN OVER ANY POTHOLES OR ANY OTHER ROAD HAZARDS TO CAUSE THE FAILURE. NO MAINTENANCE OR SERVICE WAS PERFORMED ON THE TIRES. THE TIRE SIZE WAS UNKNOWN. THE FAILURE MILEAGE WAS 12,789.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249930November 26, 2008
POWER TRAIN
TL*THE CONTACT OWNS A 2007 FORD MUSTANG. WHILE DRIVING 60 MPH, THE VEHICLE JUMPED AND THE CONTACT HEARD A STRANGE NOISE COMING FROM THE TRANSMISSION. AN INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE SPEED DECREASED TO 45 MPH AND WOULD NOT INCREASE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE FORD DEALER AND THEY FOUND NO FAILURES. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER FOR THE SAME FAILURE, BUT THEY REFUSED TO MAKE ANY REPAIRS BECAUSE THERE WAS NO WARRANTY. THE VEHICLE IS CURRENTLY WITH THE SECOND DEALER. THE FAILURE AND CURRENT MILEAGES WERE 36,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249669November 24, 2008
PARKING BRAKE
I HAVE A 2007 FORD MUSTANG (MANUAL TRANSMISSION) AND I'VE BEEN DRIVING FOR A YEAR. ON NOV 18, I HAD PARKED MY CAR WITH THE PARKING/ EMERGENCY BRAKE ON, LIKE I HAVE DONE EVERYDAY IN PAST 1 YEAR. WHEN I TRIED DRIVING BACK, THE CAR WOULDN'T MOVE. I TALKED TO THE DEALERSHIP AND THEY SAID IT WAS BECAUSE THE BRAKES MUST HAVE FROZEN BECAUSE TEMPERATURE WAS BELOW 30 F. THIS IS NOW HAPPENING EVERYDAY THAT THE EMERGENCY BRAKES DON'T WORK IN COLD WEATHER. I'VE CHECKED NUMEROUS CONSUMER FORUMS AND A LARGE NUMBER OF PEOPLE ARE FACING THIS PROBLEM. APPARENTLY, THE RUBBER BOOTS AT THE END OF THE BRAKE CABLES WEAR OUT VERY QUICKLY, AND THEY COLLECT WATER OR ICE, WHICH CREATES THIS PROBLEM. THE DEALERSHIP SERVICE ADVISOR REFUSED TO REPLACE THE BRAKE CABLES BECAUSE THEY WORK WHEN ITS WARM. HOWEVER THIS DEFEATS THE PURPOSE OF HAVING AN EMERGENCY BRAKE WHEN YOU CANNOT USE IT FOR 6 MONTHS IN A YEAR. NOW I FEEL UNSAFE DRIVING THE VEHICLE WITH MALFUNCTIONING BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249594November 23, 2008
TIRES:VALVE
I HAVE A 2007 FORD MUSTANG GT PREMIUM CONVERTIBLE. I HAD TAKEN TWO OF MY TIRES TO NTB TO HAVE THE TIRES REPLACED WITH OEM TIRES. I NOTICED THE VALVE STEMS CRACKED ON THE OLD TIRES, AND ASKED TO HAVE THEM REPLACED. UPON DRIVING THE CAR THE VERY NEXT DAY, ONE OF THE NEW TIRES LOST PRESSURE AND WENT FLAT ON THE HIGHWAY. WHEN I WENT TO REPLACE IT WITH MY SPARE, I NOTICED THE VALVE STEMS WERE NOT REPLACED. I IMMEDIATELY CALLED NTB, AND THEY ARE GOING TO REPLACE THE NOW BAD TIRE WITH A REPLACEMENT, AND CHANGE BOTH VALVES, WHICH WERE NEVER REPLACED. AFTER I GOT HOME I NOTICED THAT THE TWO ORIGINAL TIRES THAT WERE NOT REPLACED HAVE CRACKED VALVES. I AM GOING TO HAVE THESE REPLACED ALSO. THE ORIGINAL TIRES ONLY HAVE 12,000 MILES ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249036November 17, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES, TIRES:VALVE
THREE (3) TIRES WILL NOT HOLD TIRE PRESSURE; HAVE TO BE INFLATED 3 TO 5 TIMES PER WEEK TO MAINTAIN TIRE PRESSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248427November 11, 2008
FUEL SYSTEM, GASOLINE
THERE IS A CONSIDERABLE AMOUNT OF PRESSURE BUILD UP IN FUEL TANK WHEN FILLING. SEEMS TO HAPPEN MORE OFTEN DURING EXTREME TEMPERATURES (I.E. SUMMER HEAT, EXTREME COLD). IT TAKES THREE TIMES AS LONG TO FILL DUE TO THE FACT THAT I CAN BARELY PULL THE TRIGGER IF I WANT THE CAR TO ACCEPT GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248012November 8, 2008
TIRES, TIRES:VALVE
TIRE BLOW OUT CAUSED BY A FAULTY (LEAKING) VALVE STEM, WHEN THE REMAINING 3 WERE CHECKED - 2 WERE CRACKED AND ONE WAS LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246497October 23, 2008
TIRES:VALVE
I HAVE A 2007 FORD MUSTANG THAT I HAVE TO CONSTANTLY KEEP ADDING AIR TO THE TIRES. I THOUGHT I JUST RAN SOMETHING OVER, BUT I DON'T SEE ANYTHING AND IT SEEMS TO BE A SLOW LEAK IN ALL TIRES. I RECENTLY SAW THE INVESTIGATION ON THE VALVE STEMS SO I WANTED TO GIVE MY INPUT THAT I THINK MY CAR COULD POSSIBLY BE AFFECTED BY THIS. I CALLED MY DEALER AND SAID THE VALVE STEMS COULD BE REPLACED AT MY EXPENSE ONLY AT THIS TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246436October 22, 2008
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I CURRENTLY OWN A 2007 FORD MUSTANG WITH 13,500 MILES ON IT. LESS THAN A YEAR AFTER I BOUGHT THE CAR I HAD ONLY 5,000 MILES ON IT AND MY TIRE PRESSURE MONITOR SYSTEM WENT OF ON A MILD SEPTEMBER DAY. I PULLED OVER AT A GAS STATION LESS THAN A BLOCK FROM WHEN THE SENSOR LIGHT CAME ON AND FOUND THE LEFT REAR TIRE VALVE STEM WAS CRACKED AT THE BASE WHERE IT SEATS IN THE RIM. I FILLED THE TIRE AND MADE IT ANOTHER BLOCK TO A TIRE REPAIR STORE, WHERE THEY REPLACED ACTUALLY TWO VALVE STEMS THAT WERE BAD. I IMMEDIATELY WENT TO MY LOCAL FORD DEALERSHIP WHERE I BOUGHT THE CAR AND COMPLAINED. I WAS TOLD TO CALL THE TIRE MANUFACTURER AS IF I WAS SOME DUMB WOMAN. AS A WOMAN WORKING IN A MANS FIELD AS A MECHANIC I KNOW THAT TIRES DO NOT COME WITH VALVE STEMS TIRES COME AS TIRE AND I ARGUED THAT WITH THE DEALERSHIP. THEY FINALLY AGREED TO LOOK AT THE CAR, AND FOUND THAT THE TIRE GOING FLAT RUINED THE TIRE PRESSURE MONITORING SYSTEM BAND AND DAMAGED THE SIDEWALL OF THE TIRE. THEY AGREED TO REPLACE THE TIRE PRESSURE MONITOR BAND AND ORDERED A REPLACEMENT TIRE FOR ME. JUST A WEEK AGO WITH THE 13,000 MILES ON THE CAR I HAD THE SAME PROBLEM AGAIN WITH THE TIRE PRESSURE MONITOR SYSTEM GOING OFF AND I IMMEDIATELY CHECKED THE VALVE STEMS AND FOUND ANOTHER VALVE STEM THAT WAS CRACKED APART. I WENT BACK TO MY DEALERSHIP AND THEY QUESTION WHY IT WAS THE LEFT REAR TIRE AGAIN AS I REPLIED THAT I HAD MY TIRES ROTATED AND THEN THEY ASKED IF I HAD "CURBED" THE CAR OR TIRES. I LAUGHED AND COMMENTED ON THE LACK OF SCUFF MARKS ON THE TIRES. ONCE AGAIN THEY RELENTED AND REPLACED THE FAULTY VALVE STEM AT NO CHARGE. I AM BEGINNING TO FEEL UNSAFE IN MY OWN VEHICLE AND RECALL THE ISSUES THAT FORD HAD PREVIOUSLY WITH TIRES AND ACCIDENTS. I DO LIVE IN THE MIDWEST WHERE THERE IS A REGULAR OCCURRENCE OF SNOW AND ICE AND I WOULD IMAGINE GETTING A FLAT GOING 55 ON A LOCAL HIGHWAY IN THE WINTER WOULD BE DEVASTATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246311October 22, 2008
TIRES, TIRES:VALVE
CRACKED VALVE ON NEW 2007 FORD MUSTANG. I HAD TWO FLATS IN A WEEK. ALL OF THE VALVES WERE CRACKED. I REPLACED THEM ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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