Ford Mustang Complaints (2007)

615 consumer complaints on file.

#10429205October 8, 2011
VISIBILITY, STRUCTURE:BODY
THERE IS A WATER LEAK IN THE FRONT OF MY MUSTANG, SUCH THAT WHEN IT RAINS WATER COMES THROUGH ONTO MY FEET. DUE TO THE STRUCTURE OF THE CAR ALLOWING WATER TO FLOW IN AREAS THAT IT SHOULD NOT, THIS CAUSED WATER TO RUIN MY WINDSHIELD WIPER MOTOR. I HAD IT REPLACED AND MY CAR LOOKED AT BY TWO DIFFERENT MECHANICS WHO COULD NOT FIND THE REASON FOR THE WATER FLOWING INTO MY CAR AND ONTO MY WINDSHIELD WIPER MOTOR. TODAY, AS I WAS DRIVING IN THE MIDDLE OF A RAINSTORM, MY WINDSHIELD WIPERS STOPPED WORKING AGAIN, AND THE MOTOR WAS SHORTED OUT BY THE RAIN WATER. I SEE THERE IS TSB OUT FOR THIS CAR AND STRUCTURAL ISSUES CAUSING WATER TO FLOW IN THE FRONT, BUT TWICE NOW I HAVE BEEN DRIVING IN A RAINSTORM AND UNABLE TO USE MY WINDSHIELD WIPERS. THIS CAUSED DIFFICULTY SEEING WHILE DRIVING WHICH I FEEL IS A VERY SERIOUS SAFETY CONCERN. THE WATER DAMAGE HAS CAUSED ME TO PAY FOR NOT ONLY TWO WINDSHIELD WIPER MOTORS BUT IT IS ALSO CAUSING MOLD/MILDEW IN MY CAR INTERIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422501August 29, 2011
ENGINE AND ENGINE COOLING
HARMONIC BALANCER/CRANKSHAFT PULLEY CAME APART ON A 2007 FORD MUSTANG V6 WHILE DRIVING. IT HAD LESS THAN 37000 MILES ON IT. LUCKILY, ALL THAT HAPPENED WAS SERPENTINE BELT SLIPPED OFF, WHICH I REALIZED IMMEDIATELY WHEN I LOST POWER STEERING. I WAS NEAR HOME AND GOT HOME SAFELY. THIS COULD BE A MAJOR PROBLEM IF IT HAPPENED AT HIGHWAY SPEED. REPLACED BY MY MECHANIC, WHO SAYS THAT HE HAS SEEN THIS NUMEROUS TIME IN THE PAST, AND THAT FORD NOW SELLS AN "UPDATED" PART FOR THE VEHICLE. THIS SUGGEST TO ME THEY KNOW THERE IS A PROBLEM, BUT DON'T WANT TO PAY TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419108August 12, 2011
POWER TRAIN, UNKNOWN OR OTHER
WHEN I START MY CAR IN THE MORNING, AND IT IS OVERCAST OUT OR HAS JUST RAINED, MY SHIFTER WILL NOT GO INTO FIRST OR REVERSE. IT TAKES A FEW MINUTES UNTIL I CAN FORCE WITH ALL MY STRENGTH THE KNOB INTO GEAR. AS I AM DRIVING THOUGH, I STILL HAVE A HARD TIME GETTING IT INTO FIRST GEAR AFTER A STOP, AND MANY TIME CARS HAVE HAD TO GO AROUND ME INTO ONCOMING TRAFFIC AND A FEW TIMES HAVE COME CLOSE TO AN ACCIDENT. THE FIRST DEALER I WENT TO IN VICTORVILLE TOLD ME TO BRING IT BACK WHEN IT IS ACTING UP REALLY BAD. I BROUGHT IT THERE ONE DAY WHEN IT WAS ACTING UP AND THEY TOLD ME THEY WOULD GET TO IT LATER. I CALLED THEM A FEW MINUTES BEFORE THEY CLOSED AND THEY SAID THEY FOUND NOTHING WRONG, SO I INSISTED TO LEAVE IT AND HAVE THEM TRY IT IN THE MORNING. THE NEXT DAY I CALLED RIGHT BEFORE THEY CLOSED AGAIN AND THEY INFORMED ME EVERYTHING WAS WORKING FINE. WHEN I WENT TO PICK IT UP, I NOTICED THEY HAD NOT PUT EVEN A MILE ON MY CAR AFTER CHECKING THE MILAGE. I DROVE HOME AND ON THE WAY HOME IT WAS ACTING UP VERY BAD SO I WENT BACK AND TOLD THEM. THE GUY THAT RUNS THE COUNTER WENT ON A RIDE WITH ME AND I SHOWED HIM WHEN IT HAPPENED AND HE SAID HE THINKS I'M PROBABLY NOT PUSHING THE CLUTCH DOWN ALL THE WAY AND BASICALLY BLEW IT OFF. I WAS A LITTLE INSULTED BY HIS ASSUMPTION OF MY INCOMPETENCE, SO I CONTACTED FORD CORPORATE ABOUT MY ISSUE AND THEY SAID I SHOULD POSSIBLY TRY ANOTHER DEALER. A WEEK LATER WHEN I WAS GETTING MY OIL CHANGED AT A SHOP, THEY INFORMED ME THAT MY WATER PUMP HAD A LARGE LEAK. I TOOK MY CAR INTO THE DEALER IN SAN BERNARDINO, WHERE THEY FIXED THE LEAK, BUT ONCE AGAIN FOUND NOTHING WRONG WITH MY SHIFTER, AND ALSO FOUND THAT MY TRANSMISSION WAS LEAKING. I WENT TO A DEALER IN SAN DIEGO WHEN MY CAR WAS STILL ACTING UP BAD, AND THEY FIXED MY TRANSMISSION LEAK, WHICH TOOK 10 DAYS, BUT SAID MY SHIFTER WAS WORKING COMPLETELY FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418393August 10, 2011
FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION
THE ENGINE ON MY 2007 FORD MUSTANG WAS REVVING HIGH WHEN I STARTED THE VEHICLE. WHEN I PUT IT INTO DRIVE, THE VEHICLE TOOK OFF ON ME HITTING ANOTHER VEHICLE AND CRASHING THROUGH A WALL ACROSS FROM THE SPOT I WAS PARKED IN. THIS UNINTENDED ACCELERATION HAS NOT HAPPENED PRIOR TO THIS INCIDENT BUT THE VEHICLE ONLY HAD 5,075 MILES ON IT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10418908August 9, 2011
POWER TRAIN
THE FIRST INDICATION THAT THERE WAS A PROBLEM WAS WHEN THE CAR WOULD NOT SHIFT INTO REVERSE. I NOTICED THIS AND MENTIONED IT TO THE SERVICE WRITER WHEN THE CAR WAS IN FOR A ROUTINE OIL CHANGE. I WAS TOLD TO TRY DIFFERENT THINGS TO GET IT TO GO INTO REVERSE MORE EASILY. SOON AFTER THE REVERSE ISSUE I STARTED THE HAVE PROBLEMS SHIFTING INTO GEAR WHILE DRIVING. THE CAR WOULD NOT SHIFT INTO THE NEXT GEAR AT TIMES. AT SOME POINT THE CAR STARTED TO SLIP OUT OF GEAR WHILE ACCELERATING. THIS CAN BE DANGEROUS WHEN MERGING INTO TRAFFIC. I AT FIRST THOUGHT MAYBE I WAS AT FAULT, BUT SOON REALIZED THAT THE PROBLEM WAS WITH THE CAR. WHEN I INVESTIGATED THE PROBLEM I FOUND OUT THAT THIS IS A KNOWN DEFECT. THERE WAS A TSB PUT OUT ON THE MODEL YEARS 2007-2009. FORD NEVER INFORMED US THE ISSUES WITH THE TRANSMISSION AND/OR CLUTCH. NOW THEY TELL US THAT OUR 3/36,000 WARRANTY HAS RUN OUT, SO THAT IF THE CLUTCH IS PART OF THE PROBLEM IT WON'T BE COVERED. FORD SHOULD HAVE INFORMED THE OWNERS OF THIS POTENTIALLY DANGEROUS DEFECT IN THE CAR. THEY OBVIOUSLY KNEW ABOUT IT, AND DID REPAIR MANY OF THEM. I REALIZE THAT THE NEWER MODEL YEARS ARE ALSO HAVING THESE ISSUES. THERE SHOULD BE A RECALL PUT OUT ON THESE CARS. THERE ARE MANY SHELBY GT 500 OWNERS WHO MAY NOT KNOW ABOUT THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416316July 30, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
MY LEFT REAR TIRE LOST AIR WHILE DRIVING DOWN THE HIGHWAY. AFTER SEVERAL ATTEMPTS TO PUT KEEP AIR IN THE TIRE I REALIZED IT WAS THE VALVE STEM. I PUT AIR IN, WOULD HOLD AIR WHEN STOPPED AND AT HIGHWAY SPEED WOULD GO FLAT AGAIN. I CHANGED THAT VALVE STEM, FOUR DAYS LATER THE SAME THING HAPPENED WITH THE LEFT FRONT. THIS TIME I CHECKED THE OTHERS, IN THE END, ALL FOUR VALVE STEMS WERE CRACKED AND TWO FAILED ALLOWING THE TIRE TO LOSE ALL AIR AND GO FLAT. I HAVE GOODYEAR F1 SUPERCAR TIRES AND 15,800 MILES ON THE CAR. THE VALVE STEM IS THE TI 414. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412225July 14, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT STATED THAT WHILE REVERSING INTO THE GARAGE AT APPROXIMATELY 2 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE GARAGE WALL. THE CONTACT ALSO STATED THAT ON A PRIOR OCCASION WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED BUT HE THOUGHT IT WAS A DRIVER ERROR. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 55,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10405859June 10, 2011
POWER TRAIN
TL*THE CONTACT OWNS A 2007 FORD MUSTANG SHELBY. THE CONTACT STATED THAT THE CLUTCH WOULD NOT ENGAGE WHEN SHE ATTEMPTED TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE CLUTCH AND FLY WHEEL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 11,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405381June 7, 2011
SEATS
THE SEAT BRACKETS OF MY 2007 FORD MUSTANG ARE RUSTING THROUGH. ALMOST FROM DAY ONE, THE PAINT ON THE BRACKETS PEELED OFF AND THE RUST STARTED SHORTLY AFTER THAT. I AM WORRIED THAT SOON THE BRACKET ON THE DRIVER'S SEAT WILL RUST THROUGH AND THE VEHICLE MIGHT BECOME UNCONTROLLABLE. I HAVE TRIED TO ADDRESS THIS WITH FORD BUT THEY DON'T RESPOND TO THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402072May 19, 2011
ELECTRICAL SYSTEM, STRUCTURE
RAIN LEAKS INTO THE CAR AND CAUSE S ALL MANNER OF PROBLEMS IN THE FUSE BOX. LIGHTS STAY ON OR DO NOT WORK, CAR CUTS OUT ON THE FREEWAY. CRUISE CONTROL WORKS INTERMITTENTLY. WINDOWS MAY GO UP AND DOWN AND THEN STAY HALF DOWN FOR SOME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397288April 25, 2011
STRUCTURE
2007 FORD MUSTANG V6 HAS WATER LEAKING FROM UNDERNEATH PASSENGER DASH. AFTER INSPECTION WATER WAS SEEN DRIPPING RAPIDLY FROM CLIMATE CONTROL FAN BOX ONTO EXPOSED ELECTRICAL WIRE CONNECTIONS. ONLY HAPPENS WHEN IT RAINS AND WATER CAN BE HEARD SPLASHING WITHIN FAN BOX WHEN DRIVING. FORD ISSUED A TSB BUT WATER DRIPPING ON EXPOSED ELECTRIC CAN CAUSE RISK OF SHORT AND FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397028April 21, 2011
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT TOOK THE VEHICLE IN FOR INSPECTION WHERE SHE WAS INFORMED THAT A CROSS MEMBER AND LOWER BALL JOINT WOULD NEED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PROBLEM WAS WIDESPREAD. THE VEHICLE WAS REPAIRED AND THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CURRENT MILEAGE WAS 31,550 AND THE FAILURE MILEAGE WAS 31,547.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396554April 17, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, STRUCTURE:BODY, VISIBILITY, VEHICLE SPEED CONTROL
2007 MANUFACTURING DEFECT: EXTENSIVE LEAKING OF WATER INTO ELECTRICAL COMPONENTS. CAUSING LIGHTS TO GO OFF,OR SOMETIMES GO ON WITHOUT SWITCHING ON, WINDOWS GO UP AND DOWN BY THEMSELVES, OCCASIONALLY MOTOR CUTS OUT ON HIGHWAY, CRUISE CONTROL OPERATES INTERMITTENTLY. EVENTUALLY THIS WILL ALSO RESULT IN PREMATURE STRUCTURAL DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393213March 23, 2011
STRUCTURE, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2007 FORD MUSTANG. CONSUMER STATES PROBLEM WITH WATER LEAK COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. *TGW THE CONSUMER STATED WATER WAS POURING IN THE VEHICLE DOWN THROUGH THE FIREWALL AND DAMAGING THE RUGS, LINERS, DASHBOARD AND ALL THE ELECTRICAL WIRES. THE CONSUMER WENT TO THE DEALER SEVERAL TIMES AND EACH TIME HE WAS TOLD THE MOLDINGS WERE LOOSE, BUT NEVER REPAIRED THE DAMAGE. THE CONSUMER STATED HE HAS NOT BEEN ABLE TO START THE VEHICLE FOR OVER A YEAR DUE THE DAMAGE CAUSED TO THE ELECTRICAL SYSTEM. ALSO, THE DOOR HANDLE HAS BEEN BROKEN FOR THE PAST TWO YEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379991February 2, 2011
STRUCTURE
TL*THE CONTACT OWNS A 2007 FORD MUSTANG. WHILE THE VEHICLE WAS PARKED WATER CAME INTO THE VEHICLE FROM UNDERNEATH THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER REPLACED THE SEAL ON THE FRONT PASSENGER DOOR. THE CONTACT STATED THE FAILURE HAPPEN AGAIN ON 2/2/11, AND SHE HAD AN APPOINTMENT WITH THE DEALER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN THE CURRENT MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10377101January 18, 2011
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACTED STATED THAT AFTER GETTING OUT OF HIS VEHICLE THERE WAS AN ODOR AND NOTICED THAT THE RIGHT REAR AXLE WAS A BRIGHT RED COLOR. HE IMMEDIATELY DROVE THE VEHICLE TO A DEALER WHO INFORMED THE CONTACT THAT THE BRAKE CALIPERS WERE PRESSED AGAINST THE ROTORS WHICH FRACTURED. THE RIGHT REAR ROTORS WERE REPAIRED. AFTER DRIVING THE VEHICLE 35 DAYS LATER THE FAILURE OCCURRED AGAIN. HE TOOK THE VEHICLE BACK IN FOR ANOTHER DIAGNOSTIC TEST BUT THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375110January 7, 2011
ELECTRICAL SYSTEM
STOPPED AT GAS STATION AND FILLED TANK WITH GAS. AFTER FILL UP TURNED ONTO HIGHWAY AND STARTED DRIVING. ABOUT 1/2 MILE DOWN THE ROAD WHILE DRIVING AT 45 MPH THE CAR COMPLETELY SHUT-OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369281December 6, 2010
AIR BAGS
ON 12/01/2010 MY 2007 FORD MUSTANG COUPE FISHTAILED ON BLACK ICE IN MID-MICHIGAN, SPUN AROUND AT LEAST 1.5 TIMES AND COLLIDED ON THE DRIVER'S SIDE WITH SEVERAL SMALL TREES IN A DITCH. I AM THE ORIGINAL OWNER OF THE VEHICLE AND HAD THE AIRBAG RECALL PERFORMED ON THE CAR IN 2008 OR 2009 AT A FORD DEALERSHIP. NONE OF MY AIRBAGS DEPLOYED. I WAS TRAVELING APPROXIMATELY 60-65 MPH ON AN EXPRESSWAY. THE CAR WAS TOTALED. I SUSTAINED INJURIES, THE NATURE AND EXTENT OF WHICH ARE UNKNOWN, AND WAGE LOSS DUE TO MY INCIDENT. I AM CONCERNED BECAUSE MY AIRBAGS DID NOT DEPLOY IN THIS COLLISION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10368687December 2, 2010
FUEL SYSTEM, GASOLINE
2007 FORD MUSTANG WILL NOT FILL UP PAST 1/2 TANK OF FUEL, THE DEALER STATES THERE IS NOTHING WRONG WITH THE CAR AND TO TAKE IT TO A DIFFERENT STATION. I'VE BEEN TO STATIONS ALL OVER THE WEST AND RARELY FIND ONE THAT WILL LET ME FILL UP EVEN WHEN RUNNING THE PUMP AT MINIMUM WHILE NOT FULLY ENGAGING THE PUMP INTO THE FILLER. I'VE NOTICED THAT NO PUMPS THAT HAVE VAPOR RECOVERY BOOTS WILL FILL THE CAR UP BEYOND 1/3 TANK. WHICH PRETTY MUCH RULES OUT TAKING THE CAR TO CALIFORNIA FOR ANY REASON. THERE IS OBVIOUSLY A MAJOR DEFECT HERE THAT SHOULD BE RECALLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368955December 1, 2010
SERVICE BRAKES, HYDRAULIC
I DRIVE A 2007 MUSTANG, MANUAL TRANSMISSION. IN 2008, THE EMERGENCY BRAKE SEEMED TO NOT BE RELEASING ALL THE WAY. I COULD TELL THIS BECAUSE A) MY VEHICLE WOULD SLOW DOWN MORE QUICKLY THAN BEFORE, B) ON A SLIGHT GRADE, MY VEHICLE WOULD REMAIN IN PLACE. THIS ISSUE OCCURED AFTER NORMAL USE OF E-BRAKE NOT BUT 10 MONTHS AFTER THE BRAND NEW PURCHASE FROM DARCARS IN LANHAM, MD. I TOOK THE VEHICLE IN TO LINDSEY FORD IN WHEATON, MD (AROUND THE SAME TIME THE AIR BAG MODULE RECALL WAS ISSUED...) AND THE REPRESENTATIVE TOLD ME THAT THEY "COULD NOT VERIFY MY CONCERNS AT THIS TIME". HAVING REPLACED THE AIR BAG MODULE FREE OF CHARGE, I WAS IDIOTICALLY APPEASED WITH JUST THAT AND DIDN'T PRESS THE E-BRAKE ISSUE FUTHER. COINCIDENTALLY, AS I WAS LEAVING THEIR LOT, I WENT OVER A SPEED BUMP WHICH SEEMED TO RELEASE THE BRAKE ENOUGH TO NOT CAUSE ANY NOTICABLE BRAKE TENSION WHILE DRIVING. NEEDLESS TO SAY, FROM THAT POINT ON I WAS RELUCTANT TO USE THE EMERGENCY PARKING BRAKE AND ALWAY KEPT MY VEHICLE IN GEAR WHEN PARKED. JUST RECENTLY, I HAD ANOTHER ISSUE WITH THE CLUTCH PEDAL-- GRADUALLY SINKING TO THE FLOOR (WHICH I WAS TOLD WAS AN ISSUE WITH THE CLUTCH SLAVE), AND AGAIN I WENT TO LINDSEY TO SEE IF THEY COULD HELP. THIS TIME AROUND, THEY NOTICE THAT THE E-BRAKE IS VERY MUCH STUCK, AND SUGGESTED I REPLACE THE BRAKE CABLE. $500.00 I DO NOT HAVE. THEY WONT EVEN BOTHER TO LOOK AT THE CLUTCH SLAVE UNTIL THE BRAKE CABLES HAVE BEEN REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang