Ford Mustang Complaints (2012)

469 consumer complaints on file.

#10469574August 7, 2012
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
WHILE DRIVING ON A DRY, STRAIGHT STRETCH OF ROAD AT 50MPH, THE TRACTION CONTROL/STABILITY CONTROL SYSTEM KICKED IN AND STARTED SLOWING THE VEHICLE FOR NO APPARENT REASON. THE SYSTEM PULSED THE BRAKES FOR ABOUT 1/4 MILE, THEN THE SYSTEM RETURNED TO NORMAL. DASH LIGHTS INDICATED TRACTION CONTROL WAS KICKING ON. THIS HAS OCCURRED ON THREE SEPARATE OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465661July 14, 2012
VEHICLE SPEED CONTROL
WHEN ATTEMPTING TO SHIFT FROM 1ST TO 2ND ON MY 2012 FORD MUSTANG GT MANUAL, OFTEN TIMES I AM UNABLE TO SHIFT INTO 2ND GEAR AND THE VEHICLE MAKES ME SHIFT INFO 4TH GEAR. THIS CAUSES THE ENGINE TO GET BOGGED DOWN AND CAUSES ME TO LOSE ACCELERATION SPEED. USUALLY I HAVE TO THEN SHIFT AGAIN OUT OF 4TH AND INTO 2ND. I HAVE ALMOST BEEN HIT FROM BEHIND SEVERAL TIMES WHEN THIS HAS HAPPENED AS THE ENGINE GETS SO BOGGED DOWN IN 4TH THAT I CAN'T EVEN KEEP UP WITH TRAFFIC, ESPECIALLY WHEN MERGING ONTO THE FREEWAY. THIS USUALLY OCCURS ONCE ABOUT EVERY 10 MILES OF CITY DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464629July 8, 2012
ENGINE, POWER TRAIN
DRIVING THE VEHICLE IN ANY GEAR, WHEN GAS PEDAL TO THE FLOOR, THE CAR WILL FALL ON IT'S FACE WHEN REACHING 3000 RPM'S AND UP AT ALL SPEEDS. IT MISSES AND THE TI-VCT ISN'T ENGAGING CORRECTLY. OIL LEVEL IS FULL, AND THE SPARK PLUGS LOOK GREAT. THE VEHICLE WILL NOT EVEN THROW AN MIL LIGHT. THE VEHICLE DRIVES FINE AT LOW RPM'S, BUT ONCE YOU DOWN SHIFT TO GO FASTER IT FEELS LIKE IT MISFIRES AND THE ENGAGEMENT OF THE TI-VCT IS COMING IN AND OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462967June 25, 2012
POWER TRAIN
TL* THE CONTACT OWN A 2012 FORD MUSTANG GT. THE CONTACT STATED THAT HIS SON WAS DOING A BURN OUT IN THE VEHICLE AND THE DRIVE SHAFT WAS DESTROYED. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIR. THE DEALER WOULD NOT HONOR THE WARRANTY BECAUSE THEY SURMISED THAT THE VEHICLE HAD BEEN USED FOR RACING. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS THEN TAKEN TO A DIFFERENT DEALER, WHO AGREED TO REPAIR THE VEHICLE FOR A LESSER COST. THE DEALER THEN STATED THAT HE WAS INSTRUCTED BY THE MANUFACTURER NOT TO REPAIR THE VEHICLE AT A DISCOUNT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460635June 5, 2012
POWER TRAIN
I AM HAVING FREQUENT ISSUES WITH SHIFTING ON MY 2012 MUSTANG GT 6-SPD. IT HAS BEEN DIFFICULT TO SHIFT INTO 5TH GEAR AT TIMES. SHIFTING FROM 1ST TO 2ND IS NOW PRODUCING A BRIEF GRINDING SOUND WITH EVERY SHIFT. AT TIMES, THE TRANSMISSION WILL NOT ALLOW SHIFTING INTO 4TH ON THE FIRST TRY, AND THIS ALSO OCCURS FROM 4TH TO 5TH AT TIMES. A SECOND SHIFT ATTEMPT USUALLY WORKS BUT THERE IS THE LOSS OF GETTING UP TO SPEED IN EACH CASE. IN ADDITION, THE SKIP-SHIFT FEATURE OFTEN ENGAGES AT TOO LOW AN RPM RANGE CAUSING THE ENGINE TO 'LUG' WITH VERY LITTLE POWER. THIS HAS NEARLY CAUSED AN ACCIDENT TWICE AS I ACCELERATE FROM A STOP, SHIFT (BEING FORCED TO 4TH GEAR FROM 1ST BY THE SKIP SHIFT) AND LOSE POWER. ONCE, THE ENGINE DIED FOLLOWING THE SKIP-SHIFT FROM 1ST TO 4TH, CAUSING A SERIOUS RISK. AFTER HAVING THESE ISSUES WITH THE MANUAL TRANSMISSION, I FOUND MANY, MANY COMPLAINTS ON INTERNET FORUMS AND THIS NHTSA SITE AND DO NOT UNDERSTAND WHY THERE IS NO ACTION TO ENCOURAGE FORD TO ADDRESS THIS WELL-KNOWN AND EXTREMELY WELL-DOCUMENTED ISSUE. THIS SITUATION IS GETTING CLOSE TO JUSTIFYING CLASS-ACTION ACTIVITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460384June 3, 2012
POWER TRAIN
MY CLUTCH IS SPONGY LIKE IT IS 10 YEARS OLD, AND VEHICLE SHIFTS LIKE CRAP AND HAS TROUBLE GOING INTO 2ND GEAR IN THE MORNING AND AT HIGH RPMS I HAVE TROUBLE GOING TO 4TH AND HAVE TO DROP TO 5TH CAUSING SERIOUS LOSS OF POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459525May 24, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT ENGAGE INTO THIRD OR FOURTH GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 4400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457640May 7, 2012
STRUCTURE
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT AFTER ENGINE STARTUP, WATER WAS SEEN LEAKING FROM THE DASH BOARD AREA. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE WINDSHIELD SEAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,621 AND THE CURRENT MILEAGE WAS 5,300. UPDATED 06/26/12 *BF THE CONSUMER STATED WATER LEAKED AT THE FIREWALL ON THE DRIVER'S SIDE AFTER IT RAINED. THERE HAVE BEEN SIX REPAIR ATTEMPTS AND NONE WERE SUCCESSFUL. UPDATED 06/27/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456973May 1, 2012
EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
ISSUE # 1 BRAKES: UPGRADE "BREMBO" BRAKES SQUEAKED ABOUT 2 WEEKS OUT THE DEALERSHIP. TOOK IT A TOTAL OF 4 TIMES AND DEALER COULD NOT FIND THE ISSUE, THE 5TH TIME, I DROVE THE VEHICLE AND SHOWED SERVICE ADVISOR AND TECH. ACCORDING TO DEALER THE REAR BRAKES WERE REPLACED. THE NEXT DAY, BRAKES ARE STILL SQUEAKING, TAKE IT BACK TO DEALER WHERE IT WAS REPAIRED A SECOND TIME, PICKED UP THE CAR, ON THE 4TH DAY, I WAS COMING TO SLOWING DOWN READY TO BRAKE, PUSHED THE CLUTCH AND CAR JOLTED FORWARD (AS IF I PUSHED THE GAS AND LET GO OF THE CLUTCH). I DID NOT THINK ANYTHING OF IT, 5 MINUTES LATER, THE CAR STARTED GRINDING, NOISE WAS ONLY HEARD WHEN DRIVING AND WOULD STOP AS THE VEHICLE CAME TO A STOP. A FEW DAYS AFTER THAT I WAS MOVING CAR FORWARD, IN MY DRIVEWAY, PUT IN FIRST GEAR, CLUTCH IN , AS I SLOWLY RELEASED THE CLUTCH (NEVER TOUCHED THE GAS), AND AS I TRIED TO BRAKE, THE VEHICLE DID NOT STOP, CLUTCH ENGAGED, PUSHED THE BRAKE AS HARD AS I COULD THE CAR KEPT MOVING AS IF THERE WAS PRESSURE ON THE GAS PEDAL, ENDED UP HITTING OUR SUV PARKED IN FRONT, CAR STILL DID NOT STOP, ACTUALLY PUSHED SUV ABOUT 10 FEET FORWARD, UNTIL I TURNED OFF VEHICLE AND USED THE HAND BRAKE. ISSUE # 2 A/C - WHEN DRIVING THE AIR WOULD COME ON RANDOMLY, FULL BLAST, THE SCREEN WOULD SHOW EXTERIOR TEMPERATURE AT 00, 2 FANS WOULD COME ON, ONE ON EACH SIDE OF THE SCREEN DISPLAYING 88 DEGREES (VEHICLE IS NOT EQUIPPED WITH DUAL AIR CONTROLS ). THIS HAPPENS RANDOM AND IN THE PAST 4 MONTHS I'VE HAD THE CAR I HAVE EXPERIENCED THIS ISSUE 3 TIMES. - DEALER CANNOT FIND THE PROBLEM. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10455762April 19, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTATC STATED THAT THE VEHICLE WOULD SUDDENLY LOSE POWER WHENEVER IT ACCELERATED ABOVE 4500 RPMS. THE ENGINE WOULD EXHIBIT A LOSS OF POWER, BUT WOULD NOT STALL. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 4,600. SM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455352April 16, 2012
POWER TRAIN:MANUAL TRANSMISSION
MY MANUAL TRANS MUSTANG HAVE SHIFTING PROBLEMS JUST LIKE OTHER 2011 AND 2012 OWNERS. SOMETIMES IT HAS HUGE NOISE GOING INTO 2ND GEAR AND SOMETIMES IT SIMPLY REFUSES MY SHIFTING. PLEASE HAVE IT RECALLED AFTER INVESTIGATION, I AM SO FRUSTRATED. THANKS! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455358April 16, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2012 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40-60 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD DECELERATE ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000... UPDATED 05/09/12 *BF CONSUMER STATED WHILE TRYING TO PASS A VEHICLE THE ENGINE BOGGED DOWN AND LOST POWER. CONSUMER WAS TOLD ENGINE WOULD DIE OUT AROUND 5800 RPM OR LESS. CONSUMERS RPM WAS AT 7000 RPM. UPDATED 6/7/12 *SD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455297April 15, 2012
STEERING
DRIVING AND LOSS STEERING, SERVICE ADVANCETRAC LIGHT CAME ON. AFTER GOING TO THE DEALER THEY FOUND NOTHING AND SENT ME ON MY. THIS HAS OCCURRED SEVERAL TIME SINCE. I HAVE READ BLOGS AND OTHER OWNERS ARE HAVING THIS PROBLEM. COULD BE DANGEROUS IF DRIVING AT A HIGHER SPEED AND THE LOSS OF STEERING OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453167March 27, 2012
WHEELS
VEHICLE HAS NO SPARE TIRE. I'M TRYING TO PIECE TOGETHER A SPARE TIRE KIT FOR THE 19" WHEELS THAT GO WITH THE V6 PERFORMANCE PACKAGE. I'M GETTING WRONG INFORMATION FROM FORD ABOUT WHAT IS REQUIRED. BEING STUCK WITHOUT A SPARE CAN BE A SAFETY ISSUE, BUT PUTTING THE WRONG SPARE WHEEL/TIRE COMBO ON THE VEHICLE CAN CREATE A HAZARDOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449972March 1, 2012
SEAT BELTS, WHEELS, POWER TRAIN
PURCHASED 7/11 A 2012 MUSTANG WITH 9 MILES ON IT. IN LESS THAN 6 MONTHS. WE HAVE HAD TWO FAILED TIRES. A LEAKING TRANSMISSION. NOW THE PLASTIC PART OF THE SEAT BELT THAT HOLD THE BELT OFF THE NECK IS BROKEN AND FORD REFUSES TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449692February 29, 2012
VISIBILITY
DURING AN EVENING RAIN STORM I EXPERIENCED THAT MY VISIBILITY OF THE ROAD WAS IMPAIRED DUE TO WHERE MY WIPERS STOPPED ON THE WINDSHIELD. THE PASSENGER SIDE WIPER STOPS DIRECTLY IN THE DRIVERS FIELD OF VIEW BEFORE RETURNING TO ITS PARKED POSITION. THE RAINWATER, WIPER BLADE, AND SKID RESIDUE FROM THE WIPER, CREATE A VISUALLY BLURRED AREA ON THE WINDSHIELD CAUSING AN UNCLEAR VIEW OF THE ROAD FOR A FEW SECONDS. I HAVE DISCOVERED THIS CONDITION IS UNCOMMON ON OTHER MAKES OF VEHICLES. TYPICALLY, PASSENGER SIDE WIPER BLADES STOP SEVERAL DEGREES SHORT OF THE POSITION DESCRIBED. THIS CONDITION CAN BE CORRECTED BY MODIFYING THE DEGREE OF TRAVEL PERMITTED BY THE WIPER. FROM MY INQUIRIES TO THE FORD MOTOR COMPANY AND SEVERAL FORD SERVICE DEPARTMENTS NO CURRENT METHOD OF ADJUSTMENT IS AVAILABLE NOR ARE THERE ANY CONCERNS REGARDING THIS ISSUE. I BELIEVE A TEST STUDY WILL REVEAL THERE IS A POTENTIAL HAZARD TO OBSTRUCTED VIEW OF THE ROAD DUE TO INCORRECT WIPER TRAVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449245February 24, 2012
POWER TRAIN
MY VEHICLE HAS SHIFTING ISSUES BETWEEN FIRST AND SECOND GEAR. ONCE SHIFTING BETWEEN FIRST AND SECOND THE TRANSMISSION WILL LOCK UP AND NOT ALLOW ME TO SHIFT INTO ANY ADDITIONAL GEARS. MAJOR CONCERN IN TRAFFIC. THREE SEPARATE FORD DEALERSHIP REPRESENTATIVES SAID THEY ARE AWARE OF THE ISSUE BUT NO RECALL HAS BEEN ANNOUNCED. FORD WILL DO NOTHING TO FIX THE PROBLEM AND SAID "TRY STARTING IN SECOND GEAR". MAJOR SAFETY CONCERN AND THE PROBLEM HAS BEEN WORSENING WITH EVERY MILE I PUT ON THE CAR. VERY DISAPPOINTED IN FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447217February 8, 2012
POWER TRAIN
TRANSMISSION DIFFICULT TO SHIFT INTO REVERSE FIRST AND SECOND GEAR. ALMOST GOT REAR ENDED AT TRAFFIC INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445723January 29, 2012
POWER TRAIN
THE TRANSMISSION WAS SHIFTED INTO 4TH GEAR AND POPPED OUT OF GEAR APPROXIMATELY 2 SECONDS AFTER RELEASING THE CLUTCH PEDAL. (THIS HAPPENED ONCE) THE SHIFT FROM 1ST TO SECOND HAS NOT BEEN 100% RELIABLE, IT HAS ON SEVERAL OCCASIONS NOT BEEN GOING INTO 2ND GEAR UNLESS I RAPIDLY MOVE THE SHIFT LEVER VERY SLIGHTLY SIDE TO SIDE TO FIND THE GEAR. THIS IS NOT A 1ST TO 4TH (FUEL ECONOMY) SHIFT ISSUE. I READ AND EXPERIENCED THIS ENOUGH TIMES TO KNOW THAT THE VEHICLE SUGGESTS? THIS AT A LOW ACCELERATOR INPUT. I AM REFERRING TO KNOWING ABOUT THIS AND ACCELERATING ENOUGH IN 1ST GEAR AS TO NOT SEE THE DASH PROMPT FOR 1ST TO 4TH! ALTHOUGH YOU ARE ASSUMING THAT THIS IS NOT A SAFETY ISSUE, WHAT ELSE WOULD YOU CALL A TRANSMISSION THAT WILL NOT SHIFT INTO A GEAR ONE HUNDRED PERCENT OF THE TIME! YOU MAY ALSO ASSUME DRIVER ERROR FOR ONE OR MAYBE MORE OCCASIONS BUT NOT THE SAME ISSUE ON THE SAME CAR AFTER HAVING IT HAPPEN SEVERAL TIMES AND CONSCIOUSLY TRYING TO AVOID IT ONLY TO HAVE IT HAPPEN AGAIN. ALTHOUGH SEVERAL OCCASIONS OF NOT BEING ABLE TO SHIFT INTO 2ND OUT OF 100 SEEM LOW, WHEN WILL IT HAPPEN AT THE MOST INOPPORTUNE TIME? I AM SURE THAT I AM NOT THE ONLY DRIVER WITH YEARS OF EXPERIENCE IN MANUAL TRANSMISSION CARS TO START A REPORT. MY 2ND CAR CURRENTLY HAS OVER 100,000 MILES ON IT AND HAS NOT HAD ONE SINGLE ISSUE WITH THE MANUAL TRANSMISSION OR THE CLUTCH. SAME TRANSMISSION AND SAME CLUTCH. NEVER BEEN WORKED ON. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445087January 24, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH OVER A HUMP WHEN A LOUD CLUNKING NOISE WAS HEARD FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. UPDATED 02/15/12*LJ THE CONSUMER STATED THE VEHICLE WOULD BOTTOM OUT WHEN HE DROVE OVER A STRAIGHT PAVED ROAD. UPDATED 02/12/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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