Ford Mustang Complaints (2017)

268 consumer complaints on file.

#11714927February 2, 2026
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer and the vehicle was repaired under NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the contact was informed that the wiring harness also needed to be replaced, but was not covered under the recall. The contact stated that after the recall repair was performed, the rear-view camera became inoperable, and the message "Camera Not Available" was displayed while reversing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711521January 16, 2026
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated that there were intermittent failures with the rear-view camera image. The contact had opened the trunk and noticed that the mesh covering the electrical wires was deteriorating. There was tape holding the mesh to the wires. The tape was rewrapped, and the camera became functional. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The contact stated that approximately one month after receiving the recall notification, the rear-view camera failed again. The vehicle was taken to a local dealer, who advised the contact that the camera was inspected, and no failure was found. The vehicle was retrieved, but the camera image was distorted, and eventually, there was no image displayed. There was a message that the camera needed to be serviced. The vehicle was returned to the same dealer, who determined that the failure was not due to the camera and that additional diagnostic tests were needed. The contact was informed that the recall repair had been completed and that the repair would be at the owner's expense. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to another dealer for assistance. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710872January 14, 2026
SEAT BELTS
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710759January 13, 2026
SEAT BELTS
The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Belts). The contact called the dealer several times for status updates on when parts would be available for the recall repair and was informed that the manufacturer would notify owners with another letter when parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700983November 22, 2025
SEAT BELTS, UNKNOWN OR OTHER
While backing up my rear view camera finally went completely out. I have 3 recalls and it's been way over a year or better all I keep getting is notices that they don't have my parts. Over a year really. Can you help me get my car fixed? I have 4 small grandchildren age 1-9 which 2 of them I pick up daily. I want to make sure I do everything I can to keep them safe. If I was a year late on my car payment they would not wait. I think I have been more than patient.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700344November 19, 2025
SEAT BELTS
See attached document for complaint. There has been no attention paid to this matter. As a result, injuries or death may occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696539October 30, 2025
SEAT BELTS, BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was intermittently displayed with distorted lines and was unclear. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (Back Over Prevention) and 25V614000 (Seat Belts); however, the parts to perform the recall repairs were not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The contact stated that there had been no failure related to the seat belts. The approximate failure mileage was 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695240October 23, 2025
STRUCTURE:BODY
OVER THE LAST FEW MONTHS MY PASSENGER DOOR COMES AJAR AT HIGHWAY SPEEDS. THIS IS EXTREMELY DANGEROUS. I HAVE NOTED THERE IS A RECALL FOR 2015 MODELS FOR THIS ISSUE ALSO BUILT AT THE FLAT ROCK PLANT. I ALSO NOTE THAT MANY OWNERS OF SIMILAR MODELS ALSO NOT INCLUDED IN THE OPEN RECALL ARE ALSO HAVING THE SAME ISSUES. WHAT IS IT GOING TO TAKE TO MAKE FORD RECALL MORE MODELS? A CHILD FALLING OUT OF A MOVING CAR ON THE HIGHWAY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694865October 21, 2025
STRUCTURE:BODY
I have being having issues with the doors unlocking not completley but to the second lock, the open door light will show up on the dashboard, at first it was only the passenger side one, then it was both, took it to ford and they did nothing, also for the RECALL 25v572 they told me I had to buy a new camera
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691874October 7, 2025
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera failed to display an image, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear-view camera display and camera. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691586October 6, 2025
BACK OVER PREVENTION, SEAT BELTS
The contact owns a 2017 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). However, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driving visibility, preventing the driver from safely operating the vehicle. The contact stated that a message for the camera failure was displayed on the instrument cluster. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691694October 6, 2025
BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera image was distorted. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention); however, the failure worsened. The contact stated that the rearview camera image was persistently blue while reversing. The local dealer was notified of the failure, but no assistance was provided. The contact later received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688385September 19, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Backup camera is showing not available on a 2017 ford mustang with no remedies for 8 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686709September 11, 2025
POWER TRAIN
I am bringing in my 2017 Ford Mustang EcoBoost Premium due to a serious transmission problem. The vehicle’s 10R60 / 10R80 automatic transmission becomes stuck in Drive/Sport mode and fails to shift properly, which is a significant safety concern since it prevents me from reliably selecting Park or Neutral when needed. I am aware of multiple Ford Technical Service Bulletins (TSBs) and updates related to this transmission family, including but not limited to: - TSB MC-10236680 (May 30, 2023) – 10R60 / 10R80 Automatic Transmission – Harsh/Delayed Engagement And/Or Harsh/Delayed Shift - Identifies PCM/TCM software issues, solenoid strategy concerns, sticking valves in the main control valve body, and axial movement of the CDF clutch cylinder sleeve. - Calls for PCM/TCM reprogramming, adaptive learning drive cycles, and in some cases valve body or clutch component replacement. - TSB 23-2250 (2023) – 10R60/10R80 Harsh/Delayed Shifts / Engagement - Describes corrective procedures including Transmission Accelerated Main Control Break-In routine, adaptive learning cycles, and parts replacement if necessary. - TSB 18-2079 (2018) – 10R80 Harsh/Delayed Shifts, DTC P0711 - Calls for PCM reprogramming to correct transmission shift concerns. Given these official Ford bulletins acknowledge issues with this transmission design, I am requesting that the dealership: 1. Check for and apply all available PCM/TCM software updates as outlined in the above TSBs. 2. Perform adaptive learning drive cycles or Transmission Accelerated Main Control Break-In procedures where applicable. 3. Inspect for valve body or CDF clutch cylinder defects if symptoms persist. 4. Confirm whether this VIN is covered for these repairs under TSB or goodwill consideration, given the clear overlap between my symptoms and Ford’s published bulletins. Because this is a safety issue (vehicle stuck in gear, inability to properly engage Park/Neutral)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684404September 2, 2025
ELECTRICAL SYSTEM
Backup camera malfunctioning, took vehicle into dealership 1 to have it repaired under recall. Camera still malfunctioning after 2 visits to dealer, was told I was going to get charged diagnostics fee if taken back. Year later, took it to dealship 2 to have it looked at again. dealership found nicked wire from initial repair as stated in repair order, but problem still persists and now being charged a diagnostics fee as Ford refuses to fix problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679685August 10, 2025
SEAT BELTS
Driver's seat belt cable rusted, causing cable to fail under normal operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679397August 8, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Trunk stopped working about a year ago along with the backup camera. I understand this is a known issue & recall however I haven’t had the time to bring it in. Finally brought it in & they will only replace the wiring harness which fixed the trunk but not the backup camera which is what I understand to be the main issue of the recall so it makes no sense. If the wiring harness doesn’t fix the main safety issue why aren’t they responsible for replacing the camera? Thanks,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672889July 11, 2025
STRUCTURE:BODY
While driving 45mph, my passenger door suddenly opened, and I received a notification on my car's dashboard warning me that the door had opened. When it was safe to pull over, I was able to shut the door but this has been the second time this has occurred, the first being about 2 months earlier while I was driving on the free way going 65mph. This is very dangerous since if my door opened while I was driving, my belongings could fall out of my car while driving, my passenger would be put at risk, and my door could potentially hit another car next to me. Ultimately, my passenger door's lock failed and it is available for inspection upon request. The door failing to stay locked while driving put me and my passenger at risk. The vehicle has not been inspected since I looked online and many others with my car have this issue, but Ford requires hundreds of dollars just to inspect which I can not afford right now. There was a warning sign on my car's dashboard that my passenger door opened while I was driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671607July 7, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Mustang. The contact stated that after the vehicle was started in the morning, the vehicle was idling rough. The contact stated that later while driving at various speeds, there was a misfire coming from the engine. The contact stated that while checking the engine oil level, the contact became aware that the coolant reservoir level was low. The contact refilled the coolant reservoir however, the engine misfire continued. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that there was coolant intrusion into the cylinders, and that the engine needed to be replaced. The vehicle was not repaired. The contact notified the manufacturer of the failure and was referred by the manufacturer to contact the NHTSA Safety Hotline to report the failure. The failure mileage was 115,288.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669681June 27, 2025
ELECTRICAL SYSTEM
The contact owns a 2017 Ford Mustang. The contact stated that while the vehicle was parked, the front passenger's side window unintendedly opened and closed. The contact stated that the failure had occurred on several occasions. There was no warning light illuminated. The vehicle remained at the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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