Ford Mustang Complaints (2009)

181 consumer complaints on file.

#11097248May 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER (CLINTON FAMILY FORD, 1884 CANTERBURY GLEN LANE, ROCK HILL, SC 29730) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093352May 11, 2018
AIR BAGS
TAKARA INFLATORS: MY COMPLAINT IS THAT I AM HAVING A DIFFICULT TIME GETTING MY LOCAL FORD DEALERSHIP TO TAKE CARE OF THE RECALL BECAUSE I DID NOT BUY THE CAR FROM THEM. I HAVE BEEN ON A WAITING LIST FOR OVER A YEAR. I CALLED AGAIN YESTERDAY AND HAD TO PUT MY NAME ON THE LIST AGAIN! I WAS TOLD THEY HAD TO ORDER THE PARTS AND HE COULD NOT GIVE ME AN APPROXIMATE IDEA OF HOW LONG THIS WOULD TAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093068May 10, 2018
AIR BAGS
2009 FORD MUSTANG GT. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. CONSUMER WOULD LIKE TO KNOW WHEN PARTS WILL BE AVAILABLE FOR REPAIR. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092198May 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MITCHELL COUNTY FORD (231 US-19, CAMILLA, GA 31730) WHERE IT WAS DETERMINED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089610April 23, 2018
AIR BAGS
TAKATA AIRBAG: I HAVE BEEN WAITING FOR 16 MONTHS FOR A REPLACEMENT. MY DEALERSHIP IS UNABLE TO GET OR ORDER PARTS. THIS ISSUE HAS NOT BEEN RESOLVED IN A TIMELY MANNER. I AM UNABLE TO NOT TO USE MY VEHICLE UNTIL IT IS SAFE AND THE PASSENGERS I DRIVE WITH ARE PRECIOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089718April 23, 2018
AIR BAGS
RECEIVED SAFETY RECALL NOTICE 16S26 / 16V-384 AND SCHEDULED A SERVICE DATE WITH MY DEALER, SHULTZ FORD IN WEXFORD, PA, BUT THEY SAID THE PART IS ON BACKORDER. PLEASE HELP AND RESOLVE SO I CAN USE MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081764March 28, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEY SCALES FORD (1719 CITRUS BLVD, LEESBURG, FL 34748, (352) 787-3511) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080883March 22, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEWIS FORD AT (833) 245-4709 (3373 N COLLEGE AVE, FAYETTEVILLE, AR 72703) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080355March 20, 2018
AIR BAGS
TAKATA RECALL: I TOOK THIS CAR IN FOR THE RECALL AIRBAG REPAIR AT ASHE COUNTY FORD IN WEST JEFFERSON, NC, BUT AM STILL GETTING RECALL NOTICES FOR THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076891March 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GRAND LEDGE FORD LINCOLN AT (517) 627-8100 (6080 E SAGINAW HWY, GRAND LEDGE, MI 48837) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073809February 20, 2018
AIR BAGS
TAKATA RECALL FORD NOT GETTING THE PASSENGER SIDE AIR BAG RECALL DONE IS NOT ACCEPTABLE. IT IS APPROACHING 2 YEARS AND THEY STILL HAVE NOT GOTTEN THE PARTS TO REPAIR MY CAR. THIS WILL BE THE LAST FORD PRODUCT I WILL BUY IF THIS IS NOT HANDLED SHORTLY. PLEASE DO SOME PUSHING AND SHOVING SOMEWHERE. THANKS KEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063512January 18, 2018
AIR BAGS
TAKATA RECALL - AIRBAGS HAVE NOT BEEN AVAILABLE SINCE 2016. WHAT ARE WE SUPPOSED TO DO WHEN IT AFFECTS ALL YOUR VEHICLES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063526January 18, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD MUSTANG. WHILE DRIVING 50 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED FOR THE AIR BAG FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V319000 AND 16V384000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 90,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11062064January 10, 2018
AIR BAGS
WE HAVE CONTACTED MULTIPLE DEALERSHIPS OVER THE LAST TWO YEARS AND NO ONE EVER HAS THE PARTS TO CORRECT THE AIRBAG INFLATOR PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056885December 27, 2017
AIR BAGS
TAKATA RECALL NHTSA RECALL NUMBER 17V024 SUMMARY PASSENGER AIRBAG INFLATOR REPLACEMENT RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. SAFETY RISK DESCRPITION THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO DIRS 17E001, 17E002, 17E003. FORD IS NOT AWARE OF ANY REPORTS OF ACCIDENT OR INJURY RELATED TO THIS CONDITION. MANUFACTURER RECALL NUMBER 17S01
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056912December 27, 2017
AIR BAGS
TAKATA RECALL. FORD HAS YET TO FIX MY PASSENGER SIDE AIRBAG. THEY PREDICT THEY "MIGHT HAVE" REPLACEMENT PARTS IN THE SPRING OF 2018 BUT THE LETTER RECEIVED ONLY STATES SELECT VEHICLES. THEIR REMEDY IS TO NOT HAVE ANYONE SIT IN THE PASSENGER SEAT. IT IS A FORD MUSTANG. THE BACKSEAT IS NOT BIG AT ALL AND IS ONLY COMFORTABLE IF YOU HAVE A DOUBLE AMPUTEE BACK THEIR. HOW IS MY WIFE WHO IS CLAUSTROPHOBIC SUPPOSED TO RIDE WITH ME? THIS IS NOT ACCEPTABLE. THIS WILL ALSO EFFECT IF I EVER WANT TO TRADE IT IN OR RESELL MY VEHICLE AS IT IS A POTENTIAL DEATH TRAP FOR A PASSENGER. FORD HAS TAKEN A 4 PASSENGER CAR THAT IS REALLY ONLY FOR 2 PEOPLE COMFORTABLE AND MADE IT A ONE SEATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056378December 26, 2017
AIR BAGS
TAKATA AIRBAG RECALL. FORD REFUSES TO REPAIR PASSENGER AIRBAG AND REFUSES TO OFFER A RENTAL REPALCEMENT UNTIL THEY WILL REMEMDY MY AIRBAG. AS A RESULT I AM LIMITED IN THE ABILITY TO USE MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055856December 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WEST BRANCH FORD, 346 W MAIN ST, WEST BRANCH, IA 52358, (319) 643-2123) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A NOTICE FROM TK HOLDINGS, ALERTING HIM THAT TAKATA FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055944December 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED REDLANDS FORS INC. AT (909) 793-3211 (1121 W COLTON AVE, REDLANDS, CA 92374) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055477December 19, 2017
AIR BAGS
NO REPLACEMENT BAGS AVALIABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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