Ford Mustang Complaints (2011)

466 consumer complaints on file.

#10542629September 9, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE
BAD SHIFT QUALITY,RADICAL SHIFTING, TAKE OFF JERK OR TRYING TO STALL AT TAKE OFF ON 6R80 AUTOMATIC TRANSMISSION. FORWARD MOTION WITH BRAKE APPLIED AT STOP SOMETIMES. REAR END POPS AND JERKS LOUDLY WHEN THESE THINGS HAPPEN. BEEN HAPPENING FOR ABOUT 2 YEARS NOW. HAS BEEN IN SHOP FOR THESE REASONS 8 TIMES IN 2 YEARS AT 2 DIFFERENT DEALERSHIPS WITH NO FIX! EVERYTHING MOSTLY HAPPEN AT LOW SPEED BETWEEN 1ST AND 2ND GEARS OR EVEN AT STOP.VERY UNSAFE TO DRIVE AS IS BUT FORD DEALERSHIP SAYS EVERYTHING IS NORMAL AND BLAMING DRIVING HABITS ON WIFE AND I, EVEN AFTER MANY PARTS HAVE BEEN REPLACED! IT IS NOT FIXED AND FORD WILL HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542537September 8, 2013
UNKNOWN OR OTHER
DRIVING OVER SPEED BUMPS IN MY APARTMENT COMPLEX AND THE WRENCH LIGHTS COMES ON AND THE CAR WOULD NOT MOVE WHEN I PRESS THE GAS PEDAL HOWEVER, THE CAR WAS STILL RUNNING IDLE BUT NOT THROTTLE WHAT SO EVER. IT IS A REOCCURRING PROBLEM AND I FEAR FOR ME AND MY CHILD'S SAFETY SO FRIGHTENED THIS WILL HAPPEN IN THE MIDDLE OF THE INTERSTATE SOMEWHERE AND CAUSE AN ACCIDENT OR HARM TO MYSELF OR SOMEONE ELSE. THIS NEEDS TO BE FIXED BY FORD AT NO COST TO CONSUMERS, WAS TOLD THAT IT WOULD COST ME 850.00 TO GET IT FIXED BECAUSE MY CAR IS NO LONGER UNDER WARRANTY. CLEARLY THIS IS A MANUFACTURE DEFECT AND SHOULD BE CORRECTED BEFORE SOMEONE GETS HURT OR KILLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542539September 8, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE
WHEN SLOWING DOWN I NOTICE THE CAR HAS A DELAYED DOWN SHIFT ALMOST LIKE A HIT FROM THE BACK, I'VE NEVER EXPERIENCE THIS TYPE OF RIDE UNLESS THE CAR HAD TRANSMISSION ISSUES, I REALLY HOPE THAT'S NOT THE PROBLEM THE CAR IS ONLY 2 YRS OLD AND THE WARRANTY IS GONE ON IT, I HAVE READ IN THE FORUMS ONLINE WHERE OTHERS ARE EXPERIENCING THIS SAME UNEXPLAINED DOWN SHIFT. THIS APPEARS TO BE SOME TYPE OF FACTORY GOOF UP AND IT REALLY MAKES FORD LOOK BAD (THIS IS MY FIRST FORD). NOW I UNDERSTAND WHY PEOPLE HAVE SUCH LOW FAITH IN AMERICAN MADE CARS YOU GET A WARRANTY THAT'S OVER IN 3 YEARS AND YOU HAVE MECHANICAL PROBLEMS SUCH AS THIS THAT SHOULD BE RECALLED AND SERVICED IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538304September 1, 2013
POWER TRAIN
GETTING ON TURNPIKE I WENT THROUGH THE GEAR WHEN I WENT INTO IT GRIND REAL BAD. ALSO DOWN SHIFTING IT WOULD GRIND.IT WAS OKAY IN ALL THE OTHER GEARS. ALSO WHEN FIRST DRIVEN IT WAS HARD TO SHIFT UNTIL TRANS WARMS UP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534716August 11, 2013
POWER TRAIN
THE CAR BEGAN SPUTTERING AND THEN THE ENGINE DIED AFTER PULLING OFF OF THE INTERSTATE. THE WRENCH LIGHT FLASHED AND THEN THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. THE CAR WAS ANALYZED AT THE FORD DEALERSHIP AND DIAGNOSED WITH THE THROTTLE BODY ASSEMBLY ACTUATOR AS THE PROBLEM. THERE CURRENTLY IS NO RECALL. THE LABOR AND PART WERE $430.16 I SHOULD BE REIMBURSED BY FORD FOR THIS SINCE IT IS A SAFETY ISSUE. I WAS FORTUNATE THERE WERE NO CARS BEHIND ME. THE TECHNICIAN INDICATED THERE WAS A LIFE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532789July 31, 2013
ENGINE
I WAS DRIVING ON THE FREEWAY APPROXIMATELY 65 MPH WHEN MY THROTTLE LIGHT WENT ON (WRENCH) , MY CAR LOST POWER AND BEGAN TO IDLE. EXTREMELY FRIGHTENING, I HAD CARS COMING AT HIGH SPEEDS ALMOST GETTING REAR ENDED. MY CAR ACCELERATOR GAVE OUT COMPLETELY GOING INTO "SAFE MODE". I FOUND MYSELF HAVING TO GO THROUGH CONSTRUCTION CONES IN ORDER TO PULL OVER SOMEWHERE SEMI SAFE. I TURNED MY CAR OFF AND TURNED IT ON AGAIN. THIS TIME THE ENGINE LIGHT WENT OFF AS WELL AS THE THROTTLE LIGHT. AGAIN MY CAR WAS UNDRIVEABLE. AS I GOT HOME THE CAR WAS SCANNED. RECEIVED TWO ENGINE CODES P2111 & P2112. ALL HAVING TO DO WITH THE THROTTLE BODY . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525604July 18, 2013
ENGINE, POWER TRAIN
WAS TRAVELING ON A FREEWAY WHEN A THE CARE LOST POWER AND BEGAN SLOWING DOWN. A LITTLE WRENCH ICON APPEARED. I THERE WAS NO PLACE TO PULL OVER SO I TURNED ON FLASHERS AND RODE ON THE HIGHWAY UNTIL THE CARE STOPPED. TRAFFIC BEHIND ME SWERVED TO AVOID MY CAR. I RESTARTED THE VEHICLE AND CONTINUED ON MY WAY. THE VEHICLE FAILED 3 MORE TIMES ON THE WAY HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510909May 7, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING. THE WRENCH WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN THE TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHO LOCATED THE FAILURE AT THE THROTTLE BODY. THE THROTTLE BODY WAS REPLACED BUT THE FAILURE RECURRED AND CAUSED THE CONTACT TO CRASH INTO THE PROCEEDING VEHICLE REAR END. THERE WAS NO INJURY TO REPORT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE WAS 36,264 AND CURRENT MILEAGE WAS 36,508.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10501056March 2, 2013
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
WHILE TURNING LEFT AT A LIGHT APPLICATION OF GAS PEDDLE PRODUCED NO EFFECT, CAR WOULD NOT MOVE FOR THREE SECONDS THAN LURCH FORWARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493487January 19, 2013
POWER TRAIN
IT'S KNOWN ON THE FORUMS AT THE INTERNET THE PROBLEM THAT THE V6 MUSTANGS FROM 2011 AND ON ARE HAVING. THE V6 MUSTANG'S WITH AUTOMATIC TRANSMISSIONS ARE PRESENTING A PROBLEM WHEN COMING TO A STOP OR WHEN YOU PUSH THE GAS RAPIDLY, THE SHIFTING OF THE CAR HAS SOME KIND OF LATENESS RESPONSE CAUSING WHEN YOU COME TO A STOP TO FEEL LIKE A BANG IN THE CAR AFTER YOU HAVE COME TO A STOP OR WHEN YOU STEP ON THE GAS THE CAR WONT REACT RAPIDLY. THIS CARS ARE PRESENTING SOME KIND OF PROBLEM WITH SOME INTERNAL PARTS ON THE TRANSMISSION (SOLENOIDS) AND WHEN YOU TAKE THE CARS TO THE DEALERSHIPS FOR REPAIR THE EMPLOYEES ALWAYS SAYS THAT THERE IS NOTHING WRONG WITH THE CARS. FORD IS NOT TAKING RESPONSIBILITY OF THIS DEFECTS ON THE V6'S AUTOMATICS BECAUSE THEY DON'T WANT TO MAKE A RECALL ON THE CARS AND THEY KNOW WHAT THE CARS HAVE. I'M ASKING FOR YOUR COMPANY TO TAKE ACTION ON THIS MATTER SINCE THERE ARE A LOT OF US OUT THERE WITH THIS PROBLEM AND WHEN YOU TAKE THE CAR TO THE DEALERSHIPS IS ALWAYS THE SAME THING. PLEASE CHECK ON THE FORUMS AND SEE HOW MANY OF US ARE PRESENTING THIS KIND OF PROBLEM. IT'S TIME THAT FORD COMES OUT AND ASSUME THE RESPONSIBILITY ON THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489025December 17, 2012
VEHICLE SPEED CONTROL
DRIVER WAS LEAVING PARKING LOT OF BANK, WHEN SHE STATES GAS PEDAL STUCK. SHE CROSSED 2 LANES OF TRAFFIC AND STRUCK A BUILDING. DRIVER LATER SUCCUMBED TO INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10487958December 11, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN A GRINDING NOISE WAS HEARD FROM THE VEHICLE. IN ADDITION, THERE WAS A DELAYED RESPONSE FROM THE MANUAL TRANSMISSION WHEN SHIFTING INTO SECOND OR THIRD GEAR. THE FAILURE RECURRED WHEN DRIVING BETWEEN 10-30 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE OLD TRANSMISSION FLUID WAS REMOVED AND REPLACED WITH A HIGHER GRADE. THE FAILURE CONTINUED TO RECUR. THERE WAS A TECHNICAL SERVICE BULLETIN UNDER NHTSA ACTION NUMBER: 1003914 (POWER TRAIN: MANUAL TRANSMISSION) THAT WAS POSSIBLY RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10480059October 14, 2012
STEERING, SUSPENSION
WHILE ATTEMPTING TO MAKE A LANE CHANGE ON THE FREEWAY AT 70 MPH,, I HAD TO MAKE A CORRECTION AND MOVE BACK INTO MY ORIGINAL LANE DUE TO SOMEONE WANTING TO CHANGE INTO THE SAME LANE AT THE SAME TIME. THE FRONT END SWAYED BACK AND FORTH OUT OF CONTROL. ALMOST HAD AN ACCIDENT. THIS HAPPENED AGAIN AT 65 MPH ON 09/14/2012. ON 10/03/2012 I BOUGHT THE CAR INTO THE DEALERSHIP I BOUGHT THE CAR FROM. THEY INVESTIGATED THIS PROBLEM AND SAID THE MUSTANG V6 MODEL HAS A TENDENCY TO DO THIS AND SAID IT WOULD TAKE ABOUT $700 IN PARTS AND LABOR TO POSSIBLY FIX THIS PROBLEM.. I FILED A COMPLAINT WITH THE FORD DISTRICT MANAGER AND HE DISAGREED WITH THE DEALERSHIP SAYING THERE ARE NO HANDLING PROBLEMS WITH THE 2011 MUSTANGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471299August 17, 2012
POWER TRAIN
MILD TO VIOLENT VIBRATION FROM MANUAL TRANSMISSION UPON DOWNSHIFTING FOR DECELERATION ON EXIT RAMP IN THE RANGE OF 5500-2500 RPM. MILD TO VIOLENT SHAKING FELT THROUGH CAR...STEERING WHEEL, SHIFTER, PEDALS...SEATS... ENGINE SPEED IS MATCHED TO TRANSMISSION SPEED PRIOR TO CLUTCH ENGAGEMENT. I'VE BEEN DRIVING MANUAL SHIFT CARS , MUSTANG GT, SMALL BRITISH AND AMERICAN CARS FOR OVER 35 YEARS. WHEN STAYING IN THIRD GEAR FOR EXAMPLE IN TRAFFIC THAT SPEEDS UP AND SLOWS DOWN, VIBRATIONS COME ON ABOVE 2500 RPM THIS IS AN INTERMITTENT PROBLEM. MORE NOTICEABLE NOW IN THE WARM WEATHER. I DRIVE ABOUT 35 MILES EACH WAY TO AND FROM WORK. WHEN THE CAR IS THOROUGHLY WARMED, I EXPERIENCE IT EVERYDAY NOW IN THE WARM WEATHER. PLACED INTO FORD DEALER IN DECATUR, AL. HE KEPT THE CAR 4 COMPLETE DAYS AND AFTER WAITING FOR NEWS I WENT AND GOT IT BACK. AS I WAS LEAVING THE DEALER, THE SERVICE MANAGER WHO NEVER LOOKED UP FROM HIS PAPERWORK, SAID "WE COULDN'T FIND ANYTHING". WHEN I PUT THE CAR IN FOR SERVICE IT HAD 34000 MILES ON IT. NOW IT HAS OVER 36,000. THIS IS GETTING WORSE WITH AGE AND MILEAGE. I WONDER IF AT 50000 MILES IF THE CAR WILL BE UNDRIVEABLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470876August 16, 2012
POWER TRAIN
2011 SHELBY GT500 - BROUGHT THIS CAR IN FOR GRINDING INTO 2ND GEAR (ALL OTHER GEARS SEEM FINE..AT THE MOMENT). WAS TOLD THAT ALL FORD WOULD DO IS REPLACE 2ND GEAR, WHICH THEY DID AND WAS ALSO TOLD THAT IT WAS OUR DRIVING AND REPLACING 2ND GEAR IS ALL THAT THEY WOULD DO. WE WERE TOLD BY THE REGIONAL REP AND ENGINEER THAT...QUOTED - "WE HAVE TO HAVE THE CLUTCH ALL THE WAY DOWN TO THE FLOOR BEFORE SHIFTING (ENGAGED). THE REASON IT WILL GRIND BETWEEN 1ST AND 2ND AND NOT INTO THE OTHER GEARS IS BECAUSE VEHICLE HAS BIGGER JUMP IN RPM FROM 1ST TO 2ND. VEHICLE IS SHIFTING CORRECTLY AS DESIGNED.". TOTALLY DISAGREE...VERY UPSETTING SINCE IT IS THEIR FLAGSHIP CAR AND AM TOLD THIS IS ALL THEY WILL DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469669August 8, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD MUSTANG. THE CONTACT WAS TRAVELING 25 MPH WHEN THE VEHICLE FAILED TO SHIFT INTO SECOND AND THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469258August 5, 2012
POWER TRAIN
AFTER I FIRST PURCHASED THE VEHICLE I NOTICED A VIBRATION IN THE SHIFTER WHICH EMINATED FROM THE TRANSMISSION. I TOOK IT BACK TO THE FORD DEALERSHIP APRROXIMATELY A MONTH OR MORE LATER AND WAS INFORMED THERE WAS NO ISSUE WITH THE TRANSMISSION. HOWEVER, TO THIS DAY THERE EXISTS A VERY NOTICABLE VIBRATION WITH INCREASING EPISODES OF DIFFICULTY CHANGING GEARS BETWEEN # 5 TO 2, EITHER SHIFTING UP OR DOWN. IT IS MORE NOTICABLE WHEN DOWN SHIFTING. ON MORE THAN ONE OCCASION I HAD TO SHIFT INTO ANOTHER GEAR ABOVE WHAT I WAS ATTEMPTING TO GO FOR BECAUSE THE GEAR WOULD NOT CONNECT INTO PROPER PLACEMENT. THIS CAUSED A BRIEF BACK UP WHEN GOING ONTO THE FREEWAY WITH SEVERAL CARS BEHIND ME DUE TO THE TRANSMISSION BEING STUCK IN A PARTICULAR GEAR SETTING (#3). THIS CLEARED ONCE I CHANGED TO A LOWER GEAR RATIO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469158August 4, 2012
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TWICE WHILE ACCELERATING TO GET UP TO HIGHWAY SPEEDS, ON CLEAR, FLAT, DRY, AND SMOOTH PAVEMENT THE ADVANCTRAC SYSTEM ACTIVATED FOR NO REASON. IT STARTS BY VERY AGGRESSIVELY PULSING THE FRONT RIGHT BRAKE, FOLLOWED BY THE REAR LEFT BRAKE, THEN ALTERNATING BRAKES ALL THE WAY AROUND CAUSING THE CAR TO SWERVE ALMOST OUT OF CONTROL, AT HIGHER SPEEDS LIKE 65-70 IT PROBABLY WOULD CAUSE TOTAL LOSS OF CONTROL. THE ADVANCTRAC ALSO CUTS ENGINE POWER ALONG WITH THE HARD SWERVING MAKES IT EVEN MORE DIFFICULT TO AVOID A CRASH IN MULTIPLE LANE HIGHWAY TRAFFIC. THIS LAST FOR ABOUT 15 SECONDS, BUT IT IS 15 SECONDS OF OUT OF CONTROL HIGHWAY TERROR. AFTER SHUTTING OFF THE CAR ON THE 2 OCCASIONS IT THEN DRIVES FOR A WHILE LIKE IT NEVER HAPPENED. WHEN THE FORD DEALER CANNOT REPLICATE THE PROBLEM, AND IT DOES NOT RECORD ANY ERROR OR DIAGNOSTIC CODES IN THE CARS COMPUTER SYSTEM. SO FORD SAYS THERE IS NOTHING THEY CAN DO TO FIX THIS SAFETY PROBLEM. TALKING WITH OTHER MUSTANG OWNERS I FOUND OUT I AM NOT THE ONLY ONE WITH THIS EXACT SAME PROBLEM WITH ADVANCTRAC, AND ONE OTHER THAT I KNOW OF SAID HE ALSO FILLED A COMPLAINT ON HERE, HE SAID IT WAS COMPLAINT NUMBER - 10430166. HE ALSO SAID THAT FORD COULD NOT DUPLICATE THE PROBLEM AND HE ALSO HAD NO CODES, SO FORD WOULD NOT FIX HIS PROBLEM. SOMEHOW WE HAVE TO GET TO THE BOTTOM OF THIS MALFUNCTION, IT IS SUPPOSED TO BE A SAFETY SYSTEM TO HELP PROTECT YOU FROM A CRASH, NOT A COMPUTER MALFUNCTION THAT CAUSES A CRASH WHEN THE DRIVER IS DOING NOTHING WRONG ON GOOD ROAD CONDITIONS. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466848July 21, 2012
POWER TRAIN
WHEN SHIFTING FROM 1ST TO 2ND GEAR TRANSMISSION WILL NOT SHIFT, IT MUST BE FORCE INTO 2ND GEAR. ALSO 5TH GEAR GRINDS AT NORMAL HIGHWAY SPEEDS. VEHICLE WILL NOT SHIFT INTO REVERSE UNLESS ENGINE IS OFF, MUST SHIFT TO REVERSE, START ENGINE AND THEN VEHICLE WILL MOVE IN REVERSE. WHILE DRIVING THERE IS NO VIBRATION, NOR WHINNING NOISES. ONCE VEHICLE HAS BEEN SHUT DOWN AND ENGINE IS COLD, CAN NOT SHIFT INTO 1ST GEAR, AFTER VEHICLE HAS SET OVER NIGHT, CAN ONLY PLACE INTO 1ST GEAR BEFORE STARTUP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466554July 19, 2012
POWER TRAIN
THE TRANSMISSION DISPLAYS GRINDING NOISES AND DIFFICULTY UPSHIFTING FROM 2ND TO 3RD OR 4TH TO 5TH WHEN THE CLUTCH IS PRESSED ALL THE WAY DOWN. I HAVE ISSUES GETTING CAR INTO 1ST GEAR FROM NEUTRAL AT A RED LIGHT SOMETIMES. TRANSMISSION WILL NOT ALLOW ME TO GO INTO REVERSE WHEN CLUTCH IS PUSHED DOWN TO FLOOR DURING COLD STARTS. TRANSMISSION FEELS AND SOUNDS CLUNKY WHEN SHIFTING INTO ALL GEARS. THIS IS WHAT HAPPENS WHEN WE HAVE OUR TRANSMISSIONS MADE IN CHINA. SKIP SHIFT IS NOT CAUSING DAMAGED SYNCHROS, BROKEN SHIFT FORKS AND SHATTERED GEAR TEETH INSIDE THE NUMEROUS FAILED MT82'S; LOW QUALITY COMPONENTS AND MATERIALS IS CAUSING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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