Ford Mustang Complaints (2015)

439 consumer complaints on file.

#11328837June 15, 2020
VEHICLE SPEED CONTROL, SUSPENSION, WHEELS
PUEDA REVISAR TODOS LOS UNTOS DE MI CARRO SOBRE TODO EL SISTEMA DE TRACCION. I CAN CHECK ALL THE TOES IN MY CAR OVER THE ENTIRE TRACTION SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328331June 11, 2020
ENGINE, POWER TRAIN
AUTOMATIC TRANSMISSION WITH V-6 ENGINE. TRANSMISSION FLEX PLATE AND TORQUE CONVERTER WAS FINALLY REPLACED BY COAST MESA FORD DEALER AFTER THREE YEARS OF COMPLAINING TO H.B. FORD DEALER. H.B. FORD ALSO HAS OVER SERVICED THE ENGINE OIL SEVERAL TIMES WHEN COMPLAINING ABOUT THE NOISE. NO ROOT CAUSE WAS GIVEN FOR THE REPLACEMENT OF FLEX PLATE AND TORQUE CONVERTER REPLACEMENT. IS THERE A FORD RECALL TO GREASE TIP OF HUB OF THE TORQUE CONVERTER? END. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327781June 8, 2020
VISIBILITY:REARVIEW MIRRORS/DEVICES, UNKNOWN OR OTHER
MY 2015 MUSTANG GT IS EXPERIENCING ISSUES WITH THE REARVIEW CAMERA. SOMETIME IT IS WORKING, SOMETIMES IT IS NOT. I HAVE SEEN THAT MANY MUSTANG F/2015 T/2020 HAVE EXPERIENCED THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327629June 7, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BREAK SENSOR PAD BROKE CAUSING LIGHTS TO ALWAYS STAY ON AND CAR TO BE IN LIMP HOME MODE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327647June 7, 2020
ELECTRICAL SYSTEM
BACK UP CAMERA REPEATEDLY WORKS INTERMITTENTLY CAUSING ME TO BACK UP INTO A POST, COSTING $1200 IN DAMAGES ELECTRICAL WIRES GOING TO TRUNK LID ARE INCREDIBLY THIN AND FLIMSY. THIS EFFECTS THE BACK UP CAMERA, TRUNK RELEASE, TRUNK LIGHT, ETC.; ALL OF WHICH HAVE FAILED AT ONE TIME OR ANOTHER. REPAIRED WIRING TWICE BUT THEY ARE SO FRAIL, THEY CONTINUE TO SNAP AND CAUSE MALFUNCTION THROUGHOUT THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11327672June 7, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
BRAKE LIGHT STOP PAD BROKE INTO MULTIPLE PIECES WHILE DRIVING, CAUSING THE BRAKE LIGHT SWITCH TO MALFUNCTION. BRAKE LIGHTS REMAINED ON EVEN WHEN PEDAL IS NOT DEPRESSED, WHICH CAUSES VARIOUS PERFORMANCE ISSUES DUE TO THE ECU BELIEVING THE BRAKE PEDAL IS BEING DEPRESSED. BRAKE LIGHTS REMAINED ON WHEN CAR WAS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326792June 1, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
WHILE DRIVING UP A HILL AND ATTEMPTING TO PASS ANOTHER VEHICLE, I BRIEFLY LOST ACCELERATION. THIS HAPPENED AGAIN A FEW MINUTES LATER, AND REPEATED A COUPLE MORE TIMES. I HAD NEVER EXPERIENCED THIS ISSUE BEFORE AND THERE WERE NO WARNING INDICATORS, OR ANY OTHER SIGNS OF MECHANICAL FAILURE. AFTER HAPPENING SEVERAL TIMES, LOSING ACCELERATION INTERMITTENTLY WITHOUT TAKING MY FOOT OFF THE GAS, A WARNING MESSAGE DISPLAYED "HILL ASSIST NOT AVAILABLE," AND THEN DISAPPEARED. NO OTHER WARNING MESSAGES OR DASH INDICATORS APPEARED, AND I COULD NOT FIND ANYTHING RELATING TO HILL ASSIST IN MY SETTINGS. AFTER PARKING AND SHUTTING OFF MY CAR, I NOTICED THE BRAKE LIGHTS REMAINED ON- I COULD NOT FIGURE OUT HOW TO TURN THEM OFF. I SEARCHED ALL OF THESE ISSUES AND FOUND A BLOG POST WRITTEN BY ANOTHER OWNER EXPERIENCING THE SAME ISSUES. THE OTHER OWNER FOUND SMALL FRAGMENTS OF A BROKEN PLASTIC DISC ON THE FLOOR MAT, BELOW THE PETALS- I FOUND THE SAME THING IN MY CAR. I WENT TO A NEARBY AUTO ZONE FOR ASSISTANCE AND WAS ADVISED THE BROKEN PIECE WAS A "BRAKE LIGHT SWITCH PLUNGER." ONE OF THEIR ASSOCIATES QUICKLY INSTALLED A $3.00 REPLACEMENT FOR ME, WHICH SEEMED TO FIX ALL OF THE ISSUES. I HAVE NOT YET TAKEN MY CAR TO FORD, BUT PLAN TO DO SO ASAP. EACH TIME I LOST ACCELERATION I WAS TRAVELING UP A HILL, AND IT WAS ONLY TEMPORARY- WITH NO OTHER SYSTEMS APPEARING TO BE AFFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325224May 19, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE BRAKE LIGHT SWITCH PLUNGER BROKE OFF THE BRAKE PEDAL CAUSING THE BRAKE LIGHTS TO CONSTANTLY ILLUMINATE. THIS IS A SAFETY HAZARD FOR POOR DESIGN SUBSTANDARD MATERIAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323362May 5, 2020
STRUCTURE:BODY
TRUNK FAILS TO OPEN. THE TRUCK HAS BEEN OPERATING NORMALLY FOR ALMOST 5 YEARS, THEN SUDDENLY IS UNABLE TO OPEN. WHEN I USE MY FOB OR THE TRUCK RELEASE BUTTON, I HEAR THE ACTUATOR, BUT THE TRUNK DOES NOT UNLATCH. CONSIDERING SAFETY EQUIPMENT (SPARE TIRE ,FIRE EXTINGUISHER, FIRST AID KIT) IS STORED IN THE TRUNK, IT IS CRITICAL THAT IT OPENS WHEN NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323422May 5, 2020
VEHICLE SPEED CONTROL
TRYING TO ACCELERATE TO MAKE A LEFT HAND TURN I LOST ACCELERATION. THIS CONTINUED, STEP ON THE GAS AND NOTHING WAIT A FEW SECONDS AND THE CAR WILL ACCELERATE. CURRENT MECHANIC IS UNABLE TO DIAGNOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323193May 4, 2020
ENGINE
HUNTINGTON BEACH FORD, CA FROM 2018-2020, HAS NOT FOUND A KNOCKING NOISE ETHER IN THE TRANSMISSION OR ENGINE V-6, 3.7L. THE DEALER GAVE ME FALSE INFORMATION ON THE ENGINE NOISE. THE NOISE WAS FOR THE MUSTANG V-8, 5.0L. SSM 47787. FORD CUSTOMER RELATIONS CENTER, BACK THAT UP DOESN'T APPLY. THEY SAID GO TO ANOTHER FORD DEALER. THEODORE ROBINS FORD, COSTA MESA ,CA. FOUND THE PROBLEM, VARIABLE CAM TIMING. NOW ROBINS FORD STATES NO WARRANTY. I HAVE PREMIUM CARE EXPIRES 2021. NOISE AT IDLE 900 RPM IN PARK. IN DRIVE UP TO 15 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322913April 30, 2020
ELECTRICAL SYSTEM
BACK UP CAMERA NOT WORKING ON 2015 FORD MUSTANG V6. DID RESEARCH ON FORUMS AND IT SEEMS LIKE A LOT OF PEOPLE ARE HAVING THIS ISSUE. IT HAPPENS WHENEVER YOU PUT THE CAR IN REVERSE FROM BEING STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322546April 28, 2020
WHEELS
THE MUSTANG HAS THE ECOBOOST PERFORMANCE PACKAGE WITH 19" EBONY BLACK PAINTED WHEELS. THE CAR HAS ONLY 30,000 MILES ON IT DESPITE BEING 5 YEARS OLD THE LUG NUTS ON EACH WHEEL HAD TO BE REPLACED BECAUSE THE NUTS WERE SWELLING AND A STANDARD SIZE WRENCH COULD NOT REMOVE THEM. THIS PROBLEM WAS DETECTED AT 25,000 MILES AND VERIFIED BY THE FORD DEALER RECENTLY. TODAY, THE FORD DEALER REPLACED THE LUG NUTS, WHICH COST $13.03 APIECE PLUS INSTALLATION AND TAX FOR A TOTAL OF $316.91. HOWEVER, THE REAL PROBLEM IS THE POTENTIAL THAT A WHEEL COULD NOT BE REMOVED IN CASE OF A FLAT TIRE OUT ON A HIGHWAY. IN ADDITION, I CAN'T BELIEVE THAT LUG NUTS WHOSE THREADS WERE NOT STRIPPED NEED REPLACEMENT WHICH APPEARS TO BE AT 30,000 MILE INTERVALS. I HAVE CARS THAT HAVE OVER 100,000 MILES ON THEM AND NEVER HAVE LUG NUTS NEEDED TO BE REPLACED. THERE IS A SAFETY ISSUE HERE BECAUSE BEING ABLE TO CHANGE A TIRE WHEN NECESSARY SHOULD NOT REQUIRE A MAJOR OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321804April 21, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE BRAKE STOP PAD SPONTANEOUSLY SHATTERED ON MY '15 FORD MUSTANG V6 WHILE DRIVING. THE CAR LOST POWER: WOULD NOT EXCEED APPROX 1500 RPM, THROTTLE UNRESPONSIVE, NO CHECK ENGINE LIGHT (MIL). I WAS DRIVING ON A TWO WAY ROAD AND SUDDENLY LOST POWER AS I WAS APPROACHING THE 75MPH SECTION FROM 55MPH. THE TRACTOR TRAILER BEHIND ME COULD HAVE REAR ENDED ME IF THEY WEREN'T PAYING ATTENTION. FORTUNATELY, WHEN THE PAD BROKE, THE BRAKE LIGHTS ILLUMINATED DESPITE NOT DEPRESSING THE BRAKE PEDAL. OTHER DRIVERS WERE AWARE THERE WAS A PROBLEM IMMEDIATELY BEFORE I TURNED ON THE HAZARD LIGHTS. WITH THE PAD BROKEN, THE TAIL LIGHTS WILL NOT TURN OFF EVEN AFTER ENGINE SHUTDOWN AND THE BUTTON-START IGNITION BYPASSED THE NEED TO DEPRESS THE BRAKES TO START THE ENGINE. IT IS DANGEROUS TO BE ABLE TO START THE ENGINE WITHOUT NEEDING TO ENGAGE THE BRAKES. MANY PEOPLE HAVE HAD THIS PROBLEM BUT IT IS DIFFICULT TO TROUBLESHOOT SINCE THERE'S NO MIL OR DTC CODES. THIRD PARTY REPLACEMENT PAD COST $2, BUT FORD, APPARENTLY, ONLY SELLS THE WHOLE BRAKE ASSEMBLY FOR $200 AND COSTS UP TO $900 TO HAVE IT DONE. PEOPLE HAVE OPTED TO USE ZIP-TIES OR DISC MAGNETS INSTEAD. VEHICLES WITH THIS BRITTLE BRAKE PAD NEED TO HAVE THEM REPLACED ASAP. IT SEEMS '15 VEHICLES ARE FAILING AFTER 3-4 YEARS. THE SUDDEN LOSS OF POWER AND BYPASSING THE BUTTON-START IGNITION SAFETY FEATURES MAKES THIS A SERIOUS ISSUE. OWNERS WITH THIS ISSUE SEEM TO LIVE IN HOTTER REGIONS LIKE TEXAS OR FLORIDA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319932April 1, 2020
ELECTRICAL SYSTEM, STEERING
LOCATION OF ELECTRIC POWER STEERING IS THE WORSE POSSIBLE PLACE. FAILURES ARE COMMON DUE TO WATER DAMAGE CAUSING POWER STEERING TO STOP WORKING AT ANY MOMENT. EVEN WHEN CAR IS MOVING WHICH COULD CAUSE ACCIDENTS OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318907March 21, 2020
UNKNOWN OR OTHER
THE A/C SYSTEM STOPPED WORKING. DEALERSHIP DIAGNOSED AS EVAPORATOR CORE IS LEAKING, THATS WHY NO COLD AIR DUE TO FREON LEAKING. FORD IS NOT PAYING FOR THIS COMMON PROBLEM, FAULTY EVAPORATOR CORE MUSTANG 2015-2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318109March 15, 2020
POWER TRAIN
HUNTINGTON BEACH FORD SERVICE DEPARTMENT, ADVISOR STATED HE KNEW WHAT THE NOISE PROBLEM WAS WITH MY 2015 MUSTANG V-6, 3.7, ENGINE. I WAS PROVIDE A TECHNICAL SERVICE BULLETIN, SSM47787, TICK TAP AND OR TYPEWRITER NOISE AT IDLE. AFTER AN OIL CHANGE. THIS SSM DOESN'T ADDRESS THE 2015 MUSTANG V-6. AND THE KNOCKING IS ALL THE TIME WHEN THE ENGINE IS AT OPERATING TEMP. THIS MY THIRD TRIP TO THE DEALER. MILEAGE OVER 28,000. THE SSM DOESN'T ADDRESS THE ROOT CAUSE. ENGINE AT IDLE TO 1700 RPM IN PARK / DRIVE. THIS LAST TIME THE OIL WAS CHANGE AND THE TIME BEFORE IT. IT WAS OVER FULLED WITH OIL BY AT LEASE A 1/2 QUART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316930March 9, 2020
UNKNOWN OR OTHER
EVAPORATOR CORE LEAK; FREON IS OUT; IT'S TOO HOT IT WILL DEHYDRATE DRIVER AND PASSENGER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316200March 5, 2020
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THIS CAR WAS IN FOR THE DOOR OPENING UNEXPECTEDLY RECALL AND STILL FLIES OPEN OFTEN WHILE IN MOTION!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308927February 13, 2020
AIR BAGS
TL* THE CONTACT OWNED A 2015 FORD MUSTANG. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY DURING A CRASH. DURING THE CRASH THE DRIVER SUSTAINED INJURIES TO THE UPPER TORSO. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT UTILITY POOL. DURING THE CRASH THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. THE MESSAGE "AIR BAGS DEPLOYED" HAD DISPLAYED IN THE INSTRUMENT PANEL. THE DRIVER SUSTAINED INJURIES TO THE UPPER TORSO AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED AWAY AND DEEMED A TOTAL LOSS. NO POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY A DEALER OR INDEPENDENT MECHANIC. THE CONTACT MENTIONED THAT THE SEAT BELT FAILED ALSO FAILED TO RETRACT AT THE TIME OF IMPACT. THE CONTACT STATED THAT SHE REQUESTED THE INSURANCE COMPANY TO INVESTIGATE THE FAILURE OF THE AIR BAGS HOWEVER, THE ADVISED HER TO CONTACT THE MANUFACTURER AS THE AIR BAGS FAILURE WERE ALREADY UNDER INVESTIGATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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