Ford Mustang Complaints (2007)

615 consumer complaints on file.

#11004823July 12, 2017
AIR BAGS
TAKATA RECALL. THIS RECALL CAME OUT IN JUNE OF 2016, MORE THAN A YEAR AGO. TO DATE, I STILL HAVE NOT RECEIVED A LETTER FROM FORD SAYING THAT THE REMEDY WAS AVAILABLE. AND WHEN I CALL A FORD DEALER THEY CONFIRM THAT THE PARTS ARE NOT AVAILABLE TO REMEDY THE RECALL. IT'S BEEN OVER A YEAR, THE PART SHOULD AVAILABLE TO FIX THIS SUBSTANTIAL SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004197July 11, 2017
AIR BAGS
TO WHOM IT MAY CONCERN, I'M THE OWNER OF THIS 2007 MUSTANG. I DON'T THINK THAT THE MANUFACTURER HAS BEEN COMPLYING WITH CORRECTING THE AIR BAG RECALL IN A TIMELY MANNER. THE FACT THAT THIS IS A VERY IMPORTANT, SAFETY RELATED MATTER I THINK THAT IT'S A CRIME THAT FORD CAN CONTINUE TO SELL AS MANY NEW VEHICLES AS THEY GET ORDERS FOR AND HAVE NO TROUBLE GETTING AIR BAG COMPONENTS FOR THEM, BUT NOT ABLE TO SUPPLY DEALERS WITH THE PARTS TO FULFILL THEIR OBLIGATION ON ONES THAT ARE IN NEED OF THEM THAT ARE ALREADY ON THE ROAD! I DON'T DRIVE THE VEHICLE NEARLY AS MUCH AS I USED TO BECAUSE OF THE SAFETY HAZARD RELATED TO THIS MATTER. I'M VERY FORTUNATE, I'VE GOT ANOTHER VEHICLE TO DRIVE, MANY PEOPLE DON'T HAVE THAT OPTION. TO SUM IT ALL UP, I FEEL THAT THAT FORD SHOULD BE DOING MORE TO CORRECT A SAFETY RELATED DEFECT IN THESE VEHICLES THAT IS PART OF A RECALL THAT I WAS NOTIFIED ABOUT 2 YEARS AGO! THEY SHOULD EITHER FIX THESE VEHICLES OR BUY THEM BACK. I WOULD PREFER THAT THEY FIX THEM AS I REALLY ENJOY THIS CAR BUT DON'T FEEL SAFE PUTTING MYSELF OR MY PASSENGERS AT RISK BY DRIVING IT ANYMORE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003644July 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER MADE NO MENTION OF ANY PRIORITY GROUP AND ZONE CONCERNING PART AVAILABILITY. THE DEALER (TASCA FORD IN CRANSTON, RI) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003279July 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) FOR THE DRIVER FRONTAL AIR BAG INFLATOR AND 16V384000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT AND THE CONTACT WAS ASSURED THAT THE DEALER HAD THE PARTS. THE VEHICLE WAS TAKEN TO PHIL LONG FORD OF DENVER (LOCATED AT 7887 W TUFTS AVE, DENVER, CO, 80123) AND THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003467July 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 15V319000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ROKSTAD FORD, 476600 US-95, PONDERAY, ID 83852,(208) 263-3127) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V082000 (AIR BAGS), WHICH WAS ISSUED AS A RECALL ON FEBRUARY 25, 2008. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002855July 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 17V024000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRIGHTON FORD OF BRIGHTON, COLORADO WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE DEALER WOULD CALL ONCE THE PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001350June 26, 2017
AIR BAGS
NHTSA RECALL 16V384 WAS ISSUED A YEAR AGO FOR THE PASSENGER AIR BAG INFLATOR ON MY CAR. I PHONED THE FORD DEALER TODAY 6/26/2017 AND WAS TOLD THAT PARTS ARE STILL NOT AVAILABLE FOR THE REPAIR. IF FORD CAN OBTAIN MILLIONS OF AIR BAGS FOR THE NEW CARS THEY HAVE DESIGNED, MANUFACTURED, AND SOLD SINCE THIS RECALL WAS ISSUED, IT IS UNACCEPTABLE AND INEXCUSABLE THAT THEY CANNOT OBTAIN PARTS FOR THIS RECALL REPAIR IN A TIMELY MANNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001484June 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. PRIOR TO RECEIVING AN ADDITIONAL LETTER, THE CONTACT WAS INFORMED THAT NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS COMPLETED. THE CONTACT STATED THEY WERE LATER INFORMED THAT THEY PERFORMED THE INTERIM REPAIR AFTER RECEIVING ADDITIONAL LETTER REGARDING THE RECALL. THE AUTO NATION FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000787June 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (JONES FORD 510 FLORENCE ROAD, SAVANNAH, TN, 38372) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000809June 23, 2017
AIR BAGS
TAMARA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000728June 22, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GRAY DANIELS FORD OF BRANDON, MISSISSIPPI STATED THAT THE PARTS WERE UNAVAILABLE AND THAT THERE WAS NO ONE AVAILABLE TO MAKE THE PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995301June 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT HAD JUST FINISHED RECEIVING A RECALL REPAIR FROM THE DEALER FOR THE DRIVERS SIDE AIR BAG RECALL AND TWO WEEKS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BILLINGSLEY FORD INC.,3804 W BROADWAY ST, ARDMORE, OK 73401, (580) 226-3300), DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE INTERIM RECALL NOTICE WAS SENT MID JULY OF 2016 AND THE REMEDY/PARTS HAD STILL BEEN UNAVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/04/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995255June 14, 2017
AIR BAGS
I HAVE CALLED KENDALL FORD IN EUGENE TWO TIMES OVER THE PAST YEAR TO GET AN APPOINTMENT TO GET MY AIRBAGS REPLACED. I HAVE RECEIVED NO RESPONSE TO THIS ISSUE. WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995264June 14, 2017
AIR BAGS
BOTH THE DRIVER AND FRONT PASSENGER AIRBAGS HAVE BEEN RECALLED. THE DRIVER'S SIDE WAS REPLACED, BUT THE PASSENGER SIDE IS APPARENTLY STILL NOT AVAILABLE. IT HAS BEEN SEVERAL YEARS NOW SINCE THE RECALL LETTER I RECEIVED FROM FORD, BUT THEY STILL CONTINUE TO TELL ME THAT THE PART IS NOT AVAILABLE.IT IS BOTH FRUSTRATING TO ME, AND DANGEROUS FOR ANY PASSENGER THAT I HAVE IN MY VEHICLE. I SIMPLY WANT TO HAVE THAT FAULTY AIRBAG REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994099June 9, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FORD MOTOR CO; 300 N 1ST ST, ARTESIA, NM 88210; (575) 746-3578) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/04/17*LJ UPDATED 10/17/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993925June 8, 2017
VEHICLE SPEED CONTROL
WHILE BACKING OUT OF A DRIVEWAY WITH FOOT ON THE BRAKE, THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO A DIRT EMBANKMENT. THE GAS PEDAL HAD NOT BEEN TOUCHED SINCE THE VEHICLE HAD BEEN STARTED, BUT THE VEHICLE ACCELERATED FORCEFULLY ENOUGH TO REDLINE THE ENGINE AND CAUSE SUBSTANTIAL BODY DAMAGE ON IMPACT. TAKING THE VEHICLE TO A DEALERSHIP FOR DIAGNOSTIC FOUND NO OBVIOUS ISSUES AND NO RECORDED ERROR CODES IN THE VEHICLE'S COMPUTER.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10993296June 5, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993045June 4, 2017
AIR BAGS
TAKATA RECALL..... RECALL EFFECTIVE DATE IS JULY 2016. 11 MONTHS LATER, STILL NO FIX.........
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992914June 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FAIRWAY FORD AUGUSTA, 4333 WASHINGTON RD, EVANS, GA 30809 (706) 854-9200) AND THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/24/17*LJ UPDATED 10/30/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992508May 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V384000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER, (TERRY FORD LOCATED IN PEOTONE, IL 60468) AND WAS INFORMED THAT HE WOULD NEED TO WAIT ON ANOTHER NOTIFICATION FROM FORD. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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