Ford Mustang Complaints (2017)

268 consumer complaints on file.

#11320883April 12, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
THE PASSENGER DOOR OPENS WHILE THE VEHICLE IS ABOUT 30 MPH. THIS HAS OCCURRED 4 TIMES IN THE LAST TWO MONTHS. THIS HAS OCCURRED IN CITY STREETS, RUNNING STRAIGHT AND WHILE TURNING. SOMETHING IS ELECTRICALLY TRIGGERING THE DOOR TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319627March 29, 2020
UNKNOWN OR OTHER
AIR CONDITIONING FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317726March 12, 2020
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY WIFE IS THE PRIMARY DRIVER OF A 2017 MUSTANG CONVERTIBLE. IN THE PAST MONTH OR SO, WHILE DRIVING AT NORMAL HIGHWAY SPEEDS, THE PASSENGER SIDE DOOR WILL BECOME AJAR CAUSING A NOISY AIR LEAK AND THE DOOR AJAR LIGHT APPEARING ON THE DASHBOARD. THIS HAS HAPPEDED AT LEAST TEN TIMES IN THE LAST MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316707March 7, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CLUSTER PANEL ON MY WIFE'S 2017 ECO BOOST MUSTANG COMPLETELY WENT OUT AND NAVIGATION SCREEN WENT TOTALLY BLANK TODAY 3/7/20 WHILE DRIVING FROM VERO BEACH TO MELBOURNE FL TO TAKE A CLASS. CAR ONLY HAS 24K MILES ON IT!!! TAKING IT TO SUNRISE FORD IN FT. PIERCE ON MONDAY TO GET IT FIXED. THIS IS DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311017February 24, 2020
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR OPENED AT ABOUT 30MPH. THIS HAPPENED AFTER ABOUT 30 MINUTES OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307632February 7, 2020
UNKNOWN OR OTHER
VEHICLE WAS PARKED OVERNIGHT, WHEN DRIVING IT AC PERFORMANCE WAS LOWER THAN NORMAL. SHORTLY NOTICED FOG FORMING ON THE WINDSHIELD AND A FILM LEFT EVEN AFTER ROLLING DOWN THE WINDOWS. APPEARS TO BE A COMMON COMPLAINT ON 2015-17 MUSTANGS. EVAPORATOR CORE IS FAULTY FROM THE FACTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302430January 28, 2020
SUSPENSION
SUSPENSION MAKE A NOISE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11278634November 7, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 FORD MUSTANG. AFTER THE VEHICLE WAS FUELED, IT STALLED WHEN STOPPED AT A STOP SIGN OR RED LIGHT. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. TALLAHASSEE FORD LINCOLN (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301, (850) 877-1171) WAS CALLED AND THE CONTACT WAS WAITING FOR A CALL BACK. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267212October 9, 2019
SEAT BELTS
I WENT TO DEALERSHIP TO MAKE MAINTENANCE FOR MY CAR AFTER I TOOK THE CAR I FOUND THAT THEY TOOK MY SEATBELT BASE AND I CANT USE THE SEATBELT AT ALL AND THEY PROMISE TO CALL ME , AND THEY ESCAPE ME AND I FEEL NON SAFETY WITHOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265412October 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
THE CAR VEERS FROM LANE TO LANE , WITH OUT ANY NOTICE TO THE DRIVER. WHEN YOU ARE DRIVING AT HIGHWAY SPEEDS, IF YOU DO NOT CORRECT YOU WOULD GO OFF THE ROAD.I BROUGHT THIS PROBLEM TO ALAN JAY FORD IN SEBRING FL. THEY TOLD ME THAT FORD SAID NOTHING IS WRONG WITH THE CAR.IFEEL THIS CAR IS DANGEROUS ON THE ROAD.. TO ME AS WELL AS OTHER MOTORISTS PLEASE HELP ME. THIS HAPPENS AT HIGHWAY SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255871September 16, 2019
ELECTRICAL SYSTEM
ON SATURDAY WHILE CRUISING ON THE INTERSTATE AT 60MPH, MY CAR SUDDENLY ENGINE BRAKED AND THEN SHUT OFF. I HAD TO IMMEDIATELY MOVE OVER TO THE EMERGENCY LANE. THE CAR NEVER SHUT BACK ON AND NEITHER WERE THE WINDOWS ABLE TO BE ROLLED UP. I HAVE DASH CAM FOOTAGE TO DEMONSTRATE THE EVENT, AS WELL AS ME CRUISING 60MPH IN 6TH GEAR LEADING UP TO THE EVENT. THIS IS EXTREMELY UNSAFE AND I HAVE HAD NUMEROUS ISSUES WITH THIS CAR SINCE THE WEEK I BOUGHT IT WITH 8 MILES. I HAVE TRIED TO GET FORD TO BUY IT BACK SEVERAL TIMES BUT THEY REFUSE TO. I HAVE BEEN UNABLE TO DRIVE THE CAR ON THE TRACK AS THE CAR WAS INTENTIONALLY BUILT FOR DUE TO THESE ISSUES. I HAVE HAD A NEW CLUTCH, TRANSMISSION, 5 ALTERNATORS, A NEW ECU, 2 AC COMPRESSORS, AND BRAKE SERVICES AT THE DEALERSHIP. I HAVE BEEN UNABLE TO DRIVE THE CAR FOR A CONSISTENT 2-3 MONTHS WITHOUT ANY ISSUES. NOW THAT THE CAR HAS SHUT OFF ON ME IN ATLANTA (WHERE TRAFFIC IS USUALLY 90MPH-ISH), I'M EXTREMELY CONCERNED THAT THIS CAR IS GOING TO PUT ME IN A SERIOUSLY DANGEROUS SITUATION. IF I WAS TRAVELING NORTHBOUND, THIS COULD HAVE EASILY TURNED INTO A DISASTROUS SITUATION, CAUSING A MAJOR BACKUP IN TRAFFIC OR EVEN GETTING HIT BY ONE OF THE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255582September 16, 2019
ELECTRICAL SYSTEM
SINCE BUYING THE CAR, IT HAS BEEN EXTREMELY PROBLEMATIC AND HAS LEFT ME STRANDED AT LEAST FOUR TIMES. JUST YESTERDAY (THE 4TH TIME), THE CAR LITERALLY SHUT OFF WHILE ON THE INTERSTATE GOING 60MPH AND LEFT ME HAVING TO SWERVE TWO LANES OVER TO THE EMERGENCY LANE TO PARK. I HAVE BEEN DRIVING THE CAR JUST FINE FOR THE LAST 2 MONTHS, ALTHOUGH I'VE HAD CONSISTENT ISSUES SINCE THE DAY I BOUGHT THE CAR. I HAVE TRIED FILING 2 BUY-BACK REQUESTS AND HAVE BEEN DENIED BOTH TIMES. ACCORDING TO THE LEMON LAW, THE ISSUES I HAVE MUST BE "REPETITIVE". THE REPETITIVE ISSUES DIDN'T START UNTIL AFTER I PASSED THE LEMON LAW MILEAGE REQUIREMENTS, ALTHOUGH I HAVE HAD NUMEROUS OTHER ISSUES BACK TO BACK. DURING A WEEKDAY, THERE'S A HIGH CHANCE THAT WHAT HAPPENED YESTERDAY COULD HAVE LEFT ME IN A PRETTY DANGEROUS SITUATION HERE IN ATLANTA WHERE TRAFFIC REGULARLY FLOWS AT 80-90MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244090August 15, 2019
ELECTRICAL SYSTEM
THE REAR VIEW CAMERA ON OUR 2017 MUSTANG QUIT WORKING. AFTER DOING SOME RESEARCH I HAVE FOUND THAT THERE IS AN ISSUE WITH THE HARNESS ITSELF AND LOCATION MOUNTING POINTS AT THE TRUNK LID THAT CAUSE THE WIRES TO PINCH AND SEPARATE. THERE ARE HUNDREDS OF ENTRIES AND COMMENTS ON MUSTANG FORUMS ACROSS THE INTERNET AND ALL LEAD TO THE SAME CONCLUSION THAT THIS IS AN ISSUE THAT FORD SHOULD TAKE CARE OF. WHY HAS THERE BEEN NO RECALL ISSUED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241377August 2, 2019
ENGINE
2017 FORD MUSTANG GT PREMIUM WITH LESS THAN 20K MILES WHILE DRIVING STALLED AND ENGINE CAUGHT FIRE. NO PRIOR WARNINGS, SMELLS OR LEAKS ON THE GARAGE FLOOR. I HAVE THE FIRE REPORT AND ALL OTHER DOCUMENTS BUT COULDN'T GET THEM TO UPLOAD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11228797July 1, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
AT RANDOM TIMES MY DRIVERS SIDE WINDOW GOES UP AND DOWN ABOUT 1/2 INCH. THIS HAPPENS WHEN THE CAR IS IN MOTION AS WELL AS WHEN ITS PARKED. IT HAPPENS WHEN ITS RUNNING AND WHEN ITS NOT RUNNING. IT HAPPENS WITH THE KEYS IN IT AND OUT OF IT. THERE'S NO RHYME OR REASON TO IT. SHORTLY AFTER THE WINDOW ISSUE STARTED I BEGAN HAVING ISSUES WITH THE DRIVERS SIDE DOOR LOCKS. THE DOORS LOCK ON THEIR OWN EVEN WITH THE KEYS IN IT. I ALSO HAVE ISSUES TRYING TO UNLOCK THE DOOR. I HAVE TO TRY SEVERAL TIMES BEFORE IT WILL ACTUALLY UNLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221486June 20, 2019
STRUCTURE:BODY, SEATS
I'VE NOTICE AFTER A FEW MONTHS OF WASHING MY CAR I'VE NOTICED MY BACK BUMPER PAINT BUBBLING UP. ALMOST AS IF IT WAS MELTING. AND MY DRIVER SEAT STITCHING JUST STARTED UNSTITCHING. CAR HAS 35K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221580June 20, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, SEATS
AFTER DRIVING AND WASHING MY CAR FOR A FEW MONTHS I'VE NOTICED THAT MY REAR END BUMPER PAINT WAS BUBBLING UP ALMOST AS IF IT WANTED TO MELT. A FEW WEEKS AGO I GOT STRANDED AT THE GAS STATION BECAUSE MY CAR WOULDN'T TURN ON. IT COMPLETELY DIED, RANDOMLY. I NEEDED A JUMP. JUST RECENTLY I NOTICED MY DRIVER SEAT STITCHING WAS UNSTITCHING. MY VEHICLE ONLY HAS 35K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204046April 26, 2019
STRUCTURE:BODY
THE TABS ON THE SIDES OF THE FRONT BUMPER HAVE BROKEN OFF. IN THE EVENT OF AN ACCIDENT THERE WOULD BE LESS RESTRAINT FROM THE BUMPER BECAUSE IT IS NOT SECURED ON PROPERLY. I HAVE SEEN AND HEARD OF MANY PEOPLE WITH THIS YEAR AND MODEL HAVING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203623April 25, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
DRIVING ON A FLAT ROAD THEN DRIVE UP A HILL IT TAKES LONGER TO GO INTO GEAR. TAKES LONGER TO SHIFT. LOSS OF POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202948April 22, 2019
ELECTRICAL SYSTEM
SYNC 3, RANDOMLY MY SAMSUNG GALAXY S7 LOSES BLUETOOTH CONNECTION, THEN RE-CONNECTS A FEW SECONDS LATER. I NOTICE IT BY THE MESSAGE THAT MY PHONE HAS SUCCESSFULLY CONNECTED APPEARS ON THE TOP OF THE SCREEN WHILE DRIVING. I AM NOT ON THE PHONE THAT MUCH, BUT I HAVE HAD THE BLUETOOTH CONNECTION FAIL WHILE I WAS ON THE PHONE. A FEW SECONDS LATER THE MESSAGE APPEARS THAT THE PHONE IS CONNECTED AND MY CONVERSATION CAN CONTINUE OVER THE CAR SPEAKERS/MIC. I DO NOT DROP THE CALL ON THE PHONE ITSELF. IT DISCONNECTS AT LEAST ONCE EVERY TIME I DRIVE IT, I NOTICED IT LATE 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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