Ford Mustang Complaints (2010)

261 consumer complaints on file.

#10588820May 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SMART JUNCTION BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586908May 7, 2014
ELECTRICAL SYSTEM
MY CAR BATTERY IS BEING DRAINED AND GOING DEAD, WHILE CAR IS COMPLETELY OFF AFTER SITTING FOR MORE THAN 10 MINUTES. I HAVE HAD THE BATTERY CHECKED, ALTERNATOR CHECKED, AND ALL FUSES PULLED AND DIAGNOSED TO SEE IF THERE WAS A SHORTAGE OR BAD FUSES. ALL WIRES, CONNECTORS, AND FUSES WERE DOCUMENTED TO BE IN GOOD STANDING. THE CAR HAD BEEN DRIVING PERFECTLY AND CRANKING WITH NO PROBLEM, THEN THIS PROBLEM OCCURRED OUT OF THE BLUE. THE SAME DAY IT WENT DEAD, THAT MORNING IS WHEN MY CAR STARTED UP SLIGHTLY DIFFERENT; BUT I DID NOT PAY IT MUCH ATTENTION, SINCE IT DID CRANK. LATER THAT DAY, I STARTED MY CAR AND IT SLIGHTLY TOOK A SECOND LONGER TO CRANK; WHICH IS WHEN I THEN FIGURED SOMETHING WAS GOING WRONG. I MADE IT TO MY DESTINATION - WHERE I WAS THERE FOR ABOUT A 1.5 HOURS - GOT IN THE CAR TO LEAVE, AND THAT'S WHEN I FIRST EXPERIENCED A COMPLETELY DEAD BATTERY. I THEN WAS ABLE TO GET A JUMP, WHICH STARTED MY CAR RIGHT BACK UP; WHEREAS, I THEN HEADED TO AUTOZONE AND GOOD YEAR TIRES TO HAVE MY BATTERY TESTED. EACH PLACE STATED THAT MY BATTERY WAS 100% AND CHARGING PERFECTLY. I THEN WENT TO AN AUTO ELECTRIC SHOP AFTER GOOGLING THE PROBLEM, AND SEEING THAT MANY OTHERS HAVE EXPERIENCED THE SAME PROBLEM WITH THE SAME YEAR AND PREVIOUS MUSTANG MODELS. AFTER 5 HOURS OF DIAGNOSING MY CAR AND SEEKING WHAT THE PROBLEM MAY BE, I WAS INFORMED BY THE CAR TECHNICIAN THAT THE ISSUE OF THE DRAINING IS BEING CAUSED FROM THE MALFUNCTIONING OF THE SMART JUNCTION BOX - LOCATED IN THE FOOT PANEL OF THE PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584335April 22, 2014
SERVICE BRAKES
I HAD JUST MADE THE FINAL PAYMENT ON THE VEHICLE, WHEN THE ABS ANTI-SKID LIGHTS CAME ON. A LOCAL MECHANIC TESTED IT, AND SAID THAT THE PROBLEMS WERE: A DYNAMIC STABILITY CONTROL VALVE RIGHT FRONT CIRCUIT FAILURE AND AN ABS UNIT MALFUNCTION. THE TOTAL COSTS FOR THE TWO PARTS WERE MORE THAN $1,100.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577229April 3, 2014
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 MUSTANG GT. THE CONTACT STATED THAT THE FUEL PUMP RELAY FUSE BURNED OUT AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE PROBLEM. THE TECHNICIAN REPLACED THE FUEL PUMP RELAY BUT THE VEHICLE CONTINUED TO STALL. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10546742October 4, 2013
EXTERIOR LIGHTING
THE REAR TAIL LIGHTS SAY ON FULL INTENSITY (THE SAME INTENSITY AS IF BRAKING). WHEN THE IGNITION IS OFF, THE TAIL LIGHTS REMAIN ON FULL INTENSITY. WHEN THE BRAKE PEDAL DEPRESSED, THE LIGHT INTENSITY REMAINS ON FULL WITH NO CHANGE. THEY DO NOT TURN OFF. HOWEVER, THE LIGHTS RESPOND PROPERLY TO THE TURN SIGNALS (SAME LIGHTS USED), BY SEQUENTIALLY ALTERNATING INSIDE LIGHT "TRAVELING" TO THE OUTSIDE, AS THE MUSTANG TAIL LIGHTS ARE A THREE LIGHT SEQUENCE ON EACH SIDE, LEFT AND RIGHT. THE PASSENGER FLOORBOARD CARPETING IS WET AND THE WIRES LEADING INTO THE SMART JUNCTION BOX ON THE PASSENGERS SIDE ARE WET. THE AREA HAS HAD RAINFALL RECENTLY AND I HAD TAKEN THE CAR INTO AN ENVIRONMENTALLY FRIENDLY CAR WASH. IT HAS BEEN SAID BY SOME THAT THERE IS A DESIGN FLAW IN THE S-197 MUSTANG DESIGN, WHERE THE LEAKS OCCUR DUE TO CLOGS IN DRAINAGE, BUT FORD REPRESENTATIVES WILL NOT TAKE STEPS TO FIX THE PROBLEM WITHOUT A RECALL ORDER (POSTED ON MORE THAN ONE WEBSITE). FORD WILL ALSO NOT ADVISE CONSUMERS ON AN ALTERNATIVE SOLUTION WHICH WE CAN TAKE, INSTEAD CHOOSING TO REPLACE SMART JUNCTION BOXES COSTING OVER $500 AT A DEALER, WITH ANOTHER $500 TO PROGRAM AND INSTALL, WHICH ELECTRICALLY SHORT, INSTEAD OF A $20 KIT IN THE FORM OF NEW SEALS TO PREVENT THE PROBLEM. I FEAR AN ELECTRICAL SHORT WHILE DRIVING, EVEN A 12V CURRENT AT A HIGH AMPERAGE CAN CAUSE MEDICAL PROBLEMS, OR A COMPLETE ELECTRICAL FAILURE WHILE DRIVING. NOT ONLY THAT, THE BRAKE LIGHT BEING ON PREVENTS THE CAR FROM BEING DRIVEN SAFELY UNDER THE LAWS OF THE STATE OF TEXAS, WHICH REQUIRE WORKING BRAKE LIGHTS IN OUR TRANSPORTATION CODE. THIS CAR NO LONGER CAN PASS THE STATE OF TEXAS ANNUAL SAFETY INSPECTION CRITERIA WITHOUT A SMART JUNCTION BOX REPLACEMENT, WHICH ON THIS CAR IS DUE BY NOVEMBER 1, 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542738September 9, 2013
STRUCTURE:BODY
HOOD PAINT BUBBLING AND CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512106May 15, 2013
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), WHEELS, SERVICE BRAKES, HYDRAULIC
MY ENTIRE REAR DIFFERENTIAL HAD TO BE REBUILD. MY ABS MODULE HAD TO BE REPLACED AS SOON AS THE CAR WENT OUT OF WARRANTY. AT LEAST ONE WHEEL BEARING HAD TO BE REPLACED. POOR TIRE WEAR WAS A RESULT OF THE REAR DIFFERENTIAL FAILING AND POOR QUALITY TIRES. ALL FOUR TIRES WERE REPLACED AT 35,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511278May 9, 2013
AIR BAGS
THE DRIVER SIDE AIRBAG DEPLOYED WHEN THE VEHICLE CAME TO A HARD STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509713April 26, 2013
STEERING
WAS GETTING A SHUTTER FEEL WHILE DRIVING. SAM PACK FORD REPLACED POWER STEERING PUMP, POWER STEERING RESERVOIR AND POWER STEERING HOSE ASSEMBLY TO FIX PROBLEM. MY BE OF CONCERN FOR OTHER MUSTANG OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509719April 26, 2013
SERVICE BRAKES
WHILE DRIVING LOW BRAKE FLUID WARNING LIGHT CAME ON. SAM PACK FORD OF LEWISVILLE FIXED THE PROBLEM BY TIGHTENING THE BOLT AND BLEEDING BRAKES AND CHECKING OPERATION. OTHER MUSTANG OWNERS MAY NEED TO HAVE THEIR BRAKE LINES CHECKED TO MAKE SURE THEY DON'T LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509716April 26, 2013
SUSPENSION
WAS GETTING NOISE WHILE DRIVING. SAM PACK FORD OF LEWISVILLE FOUND THAT THE LOWER CONTROL ARMS ON THE FRONT SUSPENSION HAD FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472363August 24, 2012
VISIBILITY/WIPER
I HAVE A 2010 FORD MUSTANG GT COUPE AND HAD TO HAVE MY FRONT WINDSHIELD REPLACED BECAUSE IT GOT DAMAGED. I HAD A NEW OEM WINDSHIELD INSTALLED BY SAFELITE GLASS WHO INSTALLED A CARLITE WINDSHIELD AND THE DISTORTION AROUND THE PERIMETER OF THE WINDOW IS VERY BAD. EVERYTHING LOOKS CURVY AND MAGNIFIED WHEN I SEE OUT OF THAT PART OF THE GLASS. REALIZE I SIT VERY LOW IN THE MUSTANG AND ACTUALLY SEE A LOT THROUGH THE BOTTOM 2 INCHES AND LEFT 2 INCHES. SAFELITE BROUGHT 5 DIFFERENT CARLITE WINDSHIELDS AND THEY ALL HAD THE SAME PROBLEM. MY INSURANCE COMPANY SAID I COULD USE SOMEONE ELSE SO I WENT TO JN PHILLIPS AND THEY HAD A COUPLE OF CARLITE WINDSHIELDS IN STOCK FOR MY MUSTANG AND THEY TOO WERE DISTORTED. THE GLASS TECHNICIAN THERE EVEN CONFIRMED IT. I AM BEING TOLD THAT IS THE ONLY GLASS I CAN GET FOR MY MUSTANG AND EVERYWHERE THEY CHECKED HAD DISTORTED GLASS. THE DOT NUMBER OF ALL THE WINDSHIELDS THAT HAVE BEEN DELIVERED TO ME ALREADY (6 WINDSHIELDS NOW) ARE ALL 287. JN PHILIPS CALLED ALL AROUND AND ALL THAT IS AROUND IS DOT 287 GLASS WITH THE SAME DISTORTION. I WILL NOT ACCEPT HAVING TO LIVE WITH AN INFERIOR WINDSHIELD LIKE THIS. NOONE FROM FORD OR CARLITE HAS HELPED ME WITH THIS PROBLEM AS I HAVE CONTACTED THEM SEVERAL TIMES. THIS WINDSHIELD IS VERY DANGEROUS TO ME AND DEFINITELY IMPAIRS MY VISION AND IS CAUSING ME TO CONSTANTLY BRAKE AND SWERVE BECAUSE OF THE DISTORTION. I FEEL IT IS A DEFINITE SAFETY HAZARD AND I CAN'T BELIEVE THAT THESE WINDSHIELDS WERE ALLOWED TO GO OUT TO THE PUBLIC. I DON'T KNOW WHAT TO DO NEXT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470189August 10, 2012
SERVICE BRAKES, POWER TRAIN
8/5/12 CAR TRANSMISSION SHIFTER WILL NOT MOVE LOCKS UP WHEN IN PARK WHILE CAR IS RUNNING, CUT CAR OFF AND ENTIRE SYSTEM LOCKS UP AND CAR THEN WILL NOT START, TOW SERVICE SUGGECTED ANIT THEFT DEVICE ACTIVATED, DEALER SAID IT NEEDED NEW $133 BATTERY, INSTALLED ON 8/6/12, 8/10/12 CAR AGAIN SITTING AT LONG STOP LIGHT, PUT IN PARK, LIGHT CHANGED, AND WENT TO PUT IN DRIVE SHIFTER LOCKED WHILE CAR RUNNING, CUT CAR OFF THEN CAR WOULD NOT START ENTIRE ANTI THEFT SYSTEM LOCKED CAR . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455416April 16, 2012
POWER TRAIN
I PURCHASED A 2010 FORD MUSTANG V6 COUPE AND HAVE HAD SEVERAL TRANSMISSION ISSUES. THE HYDROLIC CLUTCH HAS BEEN REPLACED, THE SLAVE CYLANDER, THROTTLE BODY UNIT, AND THERMOSTAT HAVE BEEN REPLACED. MY CAR HAS DIFFICULTY SHIFTING FROM 1ST TO 2ND GEAR, AND REVERSE. I HAVE TO COAST THE CAR AND RE-ENGAGE THE CLUTCH WHILE SHIFTING BACK AND FORTH TO GET IT INTO RESERVE. MY TRANSMISSION SOUNDS LIKE ITS GRINDING AND THE SHIFTER MAKES A KNOCKING NOISE. WHEN SHIFTING THE CAR LIKES TO JUMP FOWARD. MY SHIFTER SHAKES AND WANTS TO POP OUT OF 5TH GEAR WHILE ON THE FREE-WAY. I HAVE BEEN TELLING THE FORD DEALERSHIP THIS AS WELL AS FORD MOTOR COMPANY CUSTOMER SERVICE IN DEARBORNE MI. WHEN INVOLVED THE DEALERSHIP SAYS IT'S NORMAL FOR MY CAR AND THAT ALL I CAN DO IS WAIT FOR A 'CATASTROPHIC' EVENT TO OCCUR OR I CAN TRADE IN MY CAR. I SHOULD NOT HAVE TO WAIT FOR SOMETHING CASTASTROPHIC TO OCCUR FOR FORD TO TAKE ME SERIOUSLY. IN ADDITION TO MY CURRENT PROBLEMS MY TIE RODS, BOTH INNER AND OUTER ARE BAD AND NEED REPLACED, I HAVE A HIGH PRESSURE STEARING HOSE LEAK, THE HOUSING IS NOW LEAKING AN NEEDS REPLACED, MY CAR IS LEAKING COOLANT AND MY CLUTCH IS GOING BAD AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450950March 9, 2012
WHEELS
2010 FORD MUSTANG. CONSUMER STATES FINISH CAME OFF OF VEHICLE WHEELS *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443016January 4, 2012
POWER TRAIN:DRIVELINE:DRIVESHAFT
CPSC#I11C0026A. 2010 FORD MUSTANG. CONSUMER STATED THE DRIVER SHAFT BROKE COMPLETELY IN HALF. *LN THE CONSUMER STATED FORD DENIED WARRANTY COVERAGE, BASED ON THE FACT THE VEHICLE HAD HIGH PERFORMANCE PARTS MOUNTED ON THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435319November 12, 2011
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
I FINANCED MY CAR BRAND NEW OCT 31, 2009, A WEEK LATER I TOOK IT IN TO DEALER BECAUSE THERE WAS RUST COVERING THE WHOLE UNDER SIDE. FORD SENT ME AWAY & SAID THIS WAS NORMAL. AROUND DEC 2009 THERE WAS A LOUD NOISE & FELT LIKE THE ENGINE HAD LITERALLY DROPPED TO THE GROUND. NEVER HAPPENED AGAIN. THE GAS ALSO SOMETIMES PAUSES TO ACCELERATE & SUDDENLY JUMPS FORWARD SKIPPING A GEAR & JERKS THE CAR. PASSENGER AIRBAG PANEL IS PARTIALLY OPEN & WHEN I PUSH ON IT, I HEAR CRINKLING & IT POPS BACK OPEN. THE EASY FILL GAS FEATURE ALLOWS GAS TO LEAK OUT CAUSING A RING OF GAS TO FORM BELOW THE OPENING ON THE EXTERIOR PANEL. I'M SO UNHAPPY WITH THESE ISSUES I'M HERE FOR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428042September 30, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD MUSTANG CONV. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,650 AND THE CURRENT MILEAGE WAS 50,676.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418054August 8, 2011
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE WOULD MAKE A GRINDING NOISE WHEN SHIFTING GEARS TO FIRST AND FOURTH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE PIN AND SHIFTER NEEDED TO BE REPLACED. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO STATED THAT THE TRANSMISSION, THE SOLENOID, AND MAIN COMPUTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 19,563.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415860July 26, 2011
STRUCTURE:BODY:BUMPERS
2010 FORD MUSTANG CONVERTIBLE. CONSUMER STATES REAR VINYL COVER IS POPPING OUT OF POSITION AS IF IT WERE BEING PUSHED OUT FROM BEHIND. *TGW THE CONSUMER BELIEVED IN TIME, THE BUMPER COVERING WILL COME OUT TO THE POINT, WHERE IT MAY CAUSE AN ACCIDENT, IF IT FALLS ONTO THE ROAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang