Ford Mustang Complaints (2013)

271 consumer complaints on file.

#10840273March 7, 2016
AIR BAGS
TAKATA RECALL, RECEIVED A RECALL LETTER JULY 2015, HAVE NOT HEARD ANYTHING SINCE. SHOULD NOT TAKE ALMOST A YEAR TO HAVE THIS SAFETY ITEM REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839914March 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/11/16 *BF . UPDATED 04/14/16*LJ UPDATED 11/17/17*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838186February 25, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837732February 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838408February 22, 2016
AIR BAGS
2013 FORD MUSTANG. LETTER FROM CONGRESSMAN CARTE ON BEHALF OF CONSTITUENT JOHNNY R. CAGLE. *LD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836463February 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836536February 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825167February 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE REMEDY OR PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838362February 4, 2016
AIR BAGS
S10 DIRECT REPLY- EXPRESSING CONCERN WITH RECALL OF TAKATA AIRBAGS IN HIS 2013 FORD MUSTANG. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822606January 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 15VS21000 (AIR BAGS) WAS NOT AVAILABLE. THE DEALER AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS HOWEVER NO ESTIMATED DATE WAS PROVIDED OF WHEN THE PART WAS EXPECTED TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822532January 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/13/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820706January 17, 2016
AIR BAGS
I RECEIVED THE RECALL SAFETY RECALL NOTICE 15S21/NHTSA RECALL 15V-319 I HAVE CALLED FORD AND THEY STATE THEY STILL DON'T HAVE THE REPLACEMENT PARTS. WHATS GOING ON. I DON'T UNDERSTAND THE DELAY THEY KEEP SAYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820525January 15, 2016
AIR BAGS
TAKATA RECALL AIR BAG. I GOT A NOTICE IN JULY OF 2015 CONCERNING THE DRIVER AIR BAG ON MY 2013 MUSTANG. IT HAS NOW BEEN 6 MONTHS WITH NO RESOLVE. I JUST TALKED TO FORD MOTOR CUSTOMER SERVICE. THEY STATED IT WOULD BE SECOND QUARTER OF 2016 BEFORE PARTS ARE AVAILABLE. THAT COULD BE ANOTHER 6 MONTHS. THIS IS TOTALLY UNACCEPTABLE. SOMETHING NEEDS TO BE DONE IMMEDIATELY. I NEED THIS CAR FOR TRANSPORTATION SO I TAKE MY LIFE IN MY HANDS EACH TIME I DRIVE IT. THE RECALL STATES IT COULD KILL THE DRIVER OR PASSENGER OR BOTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820012January 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818408January 6, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A STRONG ODOR OF CARBON MONOXIDE WAS PRESENT. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSIONS SENSOR WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER UNDER AN EMISSION RECALL IN 2012. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817592January 4, 2016
AIR BAGS
TAKATA RECALL, I CANNOT DRIVE MY 2 YEAR OLD CAR FOR FEAR THAT THE AIRBAGS WILL EXPLODE, WHAT IS MY RESOLUTION??? FORD HAS NO IDEA HOW MUCH LONGER AND IT'S ALREADY BEEN 12 MONTHS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809267December 9, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER. THE SERVICE DEPARTMENT STATED THAT A NOTICE WAS NOT SENT OUT BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808385December 4, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE ...... UPDATED 02/11/16 *BF UPDATED 07/05/16.*JB UPDATED 05/03/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807994December 2, 2015
STEERING
EVERY MORNING WHEN I TURN ON MY CAR IN COLD WEATHER I GET THE ERROR MESSAGE "POWER ASSEMBLY FAULT" AND AN INDICATOR THAT TRACTION CONTROL IS SHUT OFF. WHEN THIS HAPPENS I NO LONGER HAVE POWER STEERING OR TRACTION CONTROL. THIS CLEARS UP ONCE I WARM UP THE ENGINE AND TURN THE CAR OFF AND ON. IT HAPPENS EVERY MORNING NOW THAT WE ARE IN COLDER WEATHER AND CLEARS UP ONCE I HEAT UP THE CAR SO IT SEEMS THAT THESE ELECTRONIC COMPONENTS BECOME FAULTY AT 30-40 DEGREE FAHRENHEIT WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806235November 23, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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