Ford Mustang Complaints (2010)

261 consumer complaints on file.

#10744144July 28, 2015
AIR BAGS
RECEIVED RECALL NOTICE ON AIRBAG. FORD STATES THE AIRBAG MAY INJURE OR KILL ME. FORD DOES NOT HAVE THE REPLACEMENT PARTS TO FIX THE CAR. FORD REFUSES TO PROVIDE A REPLACEMENT VEHICLE FOR TEMPORARY USE DURING THE UNSPECIFIED WAIT TIME. FORD INSISTS I SHOULD CONTINUE TO DRIVE THE UNSAFE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735645July 21, 2015
UNKNOWN OR OTHER
CAR WAS STOPPED IN DRIVEWAY WHILE EXITING TO OPEN GARAGE DOOR USING BUTTON IN GARAGE. GOT BACK INTO CAR AND PUT CAR IN DRIVE TO PULL INTO GARAGE. CAR TOOK OFF OUT OF CONTROL. BRAKES DID NOT SLOW VEHICLE. IT KEPT ACCELERATING WITHOUT PRESSING GAS PEDAL. BRAKES DID ABSOLUTELY NOTHING TO STOP VEHICLE. VEHICLE STOPPED ONLY AFTER BUSTING THROUGH A BRICK WALL IN REAR OF GARAGE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10730932June 29, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE CONTACT WAS NEVER INFORMED ABOUT THE RECALL, AS SHE FOUND IT HERSELF. THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/15/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731122June 29, 2015
PARKING BRAKE
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE PARKING BRAKE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 09/09/15*LJ THE CONSUMER STATED THE VEHICLE BEGAN ROLLING BACKWARDS AFTER IT WAS PUT IN PARK AND THE PARKING BRAKE WAS SET. THE VEHICLE CRASHED INTO ANOTHER VEHICLE. UPDATED 12/11/2015*JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10717806May 21, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I WAS DRIVING ON FREEWAY I10 , EXIT RAMP 4TH STREET SANTA MONICA , AND THE DRIVER AIRBAG DEPLOYED AND BELT STOCKED. EXPLOSION WITH NO IMPACT.NO COLLISION. WAS DRIVING AT 20 MILES A HOUR OR MAYBE LESS . WAS VERY SCARY AND GET LEFT ARMS AND HAND INJURED . MY INSURANCE REVIEW AND PAY FOR REPLACEMENT OF AIRBAG . BUT SINCE THEN , I HAD NO CAR FOR 3 WEEKS , CANNOT GO TO WORK AFTER INJURIES , UNDER DISABILITY LOSS OF WAGE . CAR NOW HAS A CONSTANT RED LIGHT ENGINE , ELECTRONICS SYSTEM SEEMS MESSED UP WITH 100 DEFECTS SIGNALS . FORD DEALER SANTA MONICA HAD SAME WEEK , SAME INCIDENT WITH A MUSTANG 2010 , AIRBAG EXPLODED WITH NO COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10713677April 29, 2015
STRUCTURE
I WAS LEAVING A PARKING LOT AND MAKING A RIGHT TURN ONTO A STREET. THE DRIVER'S DOOR FLEW OPEN. I WAS ABLE TO STOP AND CLOSE THE DOOR BEFORE THERE WAS ANY TYPE OF CRASH AND NO INJURY. DURING LATE 2012 I HAD NOTICED A PROBLEM WITH THE DRIVER'S DOOR NOT LATCHING WHEN I CLOSED IT. WHEN INSIDE THE CAR I MADE A POINT OF CLOSING THE DOOR FIRMLY. WHEN PARKING THE CAR I DEVELOPED THE HABIT OF HITTING THE DOOR LATCH TO BE CERTAIN IT WAS CLOSED SECURELY. THERE WAS ONE OTHER TIME AFTER THE FIRST INSTANCE THE DOOR OPENED UNEXPECTEDLY WHEN DRIVING BUT I WAS ABLE TO CLOSE THE DOOR, AGAIN WITHOUT INCIDENT OR INJURY. I BOUGHT A NEW DOOR HANDLE THROUGH THE FORD DEALERSHIP FROM WHICH I'D PURCHASED THE CAR AND HAD IT INSTALLED IN SEPT 2014. I WAS TOLD THAT IT WAS THE HANDLE THAT WASN'T WORKING AND NOT A BIGGER PROBLEM IN THE DOOR. I ORDERED THE CAR ABOUT 5-27-09 AND TOOK DELIVERY 8-11-09. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712067April 21, 2015
SUSPENSION
CAR MAKING A CLUNKING SOUND AT LOWER SPEEDS FROM FRONT END GOING OVER BUMPS. TURNS OUT IS BAD LOWER CONTROL ARMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689605February 20, 2015
ENGINE, POWER TRAIN
ON OCT 27, 2014 I WAS TRAVELING OUT OF TOWN ONTO OUR LOCAL HIGHWAY. AS I ACCELERATED FROM 40 MPH TO THE 65 MPH SPEED LIMIT THE GAS PEDAL CONTINUED TO RAPIDLY DEPRESS TO THE FLOOR SENDING ME UP TO 80 MPH UNTIL I DEPRESSED THE CLUTCH. AT THAT POINT THE ENGINE RPM SKYROCKETED, SO I TURNED OFF THE CAR, APPLIED THE BRAKES AND PULLED OFF TO THE SIDE OF THE ROAD. IT WAS A FRIGHTENING EXPERIENCE! I THOUGHT IT WAS JUST CAUSED BY THE GAS PEDAL GETTING STUCK UNDER MY NEW FLOOR MAT, BUT THEN HAPPENED 2 MORE TIMES IN THE PAST 6 MONTHS, SO I KNEW IT WAS A MECHANICAL PROBLEM. SINCE THEN I HAVE RESEARCHED ON THE INTERNET AND FOUND LOTS OF INFORMATION AND BLOGS FROM OTHER MUSTANG OWNERS EXPERIENCING THE SAME PROBLEM AND PLAN TO MAKE AN APPOINTMENT IMMEDIATELY WITH MY LOCAL FORD DEALERSHIP. QUESTION: WHY DOESN'T FORD DO A MAJOR RECALL BEFORE SOMEONE GETS KILLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681283February 4, 2015
VEHICLE SPEED CONTROL
THERE ARE TIMES WHERE I AM ABLE TO APPLY COMPLETE PRESSURE TO MY MUSTANG'S ACCELERATION PEDAL AND UPON REMOVING MY FOOT FROM THE PEDAL, THE VEHICLE CONTINUES TO ACCELERATE. ON FEBRUARY 4TH, 2015, MY CAR CONTINUED ACCELERATION ON WHAT WAS LUCKILY AN OPEN HIGHWAY. I ATTEMPTED TO APPLY MY BRAKES AND THEY SEEMED TO SLOW THE VEHICLE DOWN SOMEWHAT. UPON RELEASING THE BRAKE PEDAL, THE VEHICLE BEGAN ACCELERATING AGAIN. I HAD TO REPEATEDLY JAM MY FOOT INTO THE GAS PEDAL TO BREAK IT FREE. I WAS ABLE TO REPLICATE THIS SAME ISSUE DIRECTLY AFTERWARDS. NEXT, I PARKED MY VEHICLE AND TURNED IT OFF. I CHECKED TO SEE IF THERE WAS ANYTHING THE PEDAL COULD BE GETTING STUCK ON. I HAVE FLOOR MATS, BUT, THERE IS NO WAY IT IS SEEMINGLY POSSIBLE FOR THE PEDAL TO GET STUCK UNDERNEATH THE MAT. I TRIED MY BEST TO FIND SOME WAY THE GET THE PEDAL STUCK UNDERNEATH THE FLOOR MAT. THE PEDAL WOULD JUST POP RIGHT BACK UP. WHAT REALLY SCARED ME, WAS AFTER RELEASING THE GAS PEDAL (WITH THE CAR OFF) AND VISUALLY SEEING THE PEDAL UNTOUCHED BY ANY TYPE OF OBSTRUCTION, I TURNED THE CAR BACK ON AND THE VEHICLE'S ENGINE BEGAN REVVING AS IF I WAS HOLDING THE GAS PEDAL DOWN, BUT OF COURSE THE CAR WAS IN PARK. I HAVE NOT BEEN ABLE TO REPLICATE THE ISSUE SINCE THEN TODAY. THIS IS AN ISSUE THAT HAS OCCURRED MORE THAN ONCE ON MULTIPLE DAYS OF DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663160December 9, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 45 MPH, THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661144November 27, 2014
STRUCTURE
MY MUSTANG IS BLISTERING ON THE PASSENGER SIDE HOOD IN THE FRONT AT THE "LIP" IT IS BLISTERING NOW HOWEVER I HAVE FOUND THROUGH THE INTERNET, FORD KNOWS OF THE PROBLEM AND HAS IGNORED FIXING IT. I WAS TURNED DOWN FOR REPAIR SITTING "OUT OF WARRANTY" I CONTEND IT IS NOT A WARRANTY ISSUE RATHER THAN A FRAUD. FORD HAS ISSUED A TSB ON THE ISSUE BUT FAILS TO COVER COST TO FIX IT. AT 70MPH THE PAINT COULD FLY OFF AND HINDER MY VIEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653702November 9, 2014
STRUCTURE:BODY
I NOTICED MY MUSTANG BEGINNING TO RUST ON MY HOOD. THE BEGINNING OF RUST STARTS WITH "BUBBLES" THAT IS WHEN I FIRST NOTICED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650765October 28, 2014
VEHICLE SPEED CONTROL
THIS INCIDENT HAPPENED SEVERAL TIMES. WHILE DRIVING IN THE CITY THE RPMS WOULD GO DOWN WHILE ACCELERATING LOSING POWER AND HARDLY MOVING THE CAR. AT ONE POINT I ALMOST GET REAR ENDED BECAUSE AS I WAS ACCELERATING FROM A GREEN LIGHT THE CAR TOTALLY STALLED AND WOULD ACCELERATE VERY SLOWLY. I DECIDED TO TAKE IT TO A FORD DEALER AND HAVE THEIR TECHNICIANS CHECK IT,SINCE I READ MANY COMPLAINTS ABOUT SEVERAL FORDS FROM 2005 TO 2012 INCLUDING THE MUSTANG.THE SERVICE MANAGER TOLD ME THAT THERE WAS NO WARRANTY OR KNOWN RECALL ON THIS ISSUE, WHEN IN FACT I READ DOZENS OF COMPLAINTS ABOUT IT, IN SEVERAL WEBSITES. MY LIFE WAS IN DANGER SEVERAL TIMES ALL BECAUSE OF A FAULTY PART THAT FORD INSTALLED IN MY CARS AND FOR YEARS COMPLAINTS KEEP COMING AND NO ONE IS DOING ANYTHING ABOUT IT. I AM WRITING TO YOU GUYS BECAUSE YOUR LINK WAS IN ONE OF THIS WEBSITES INCLUDING GOOGLE.COM. I ALSO MENTIONED TO THE SERVICE MANAGER AT THE FORD DEALER THE CONSUMER SATISFACTION PROGRAM 13NO3 WHERE U GUYS MENTION THE FORD ESCAPE BUT ALSO TALK ABOUT COMPLAINTS ON THE MUSTANG AND SEVERAL OTHER FORD VEHICLES,AND HE SAID THAT MY MUSTANG WAS NOT ONE OF THEM.AGAIN I CANNOT STRESS ENOUGH ALL THE COMPLAINTS MENTIONED BY DIFFERENT SOURCES ABOUT THE SAME ISSUE IN THE THROTTLE BODY ON THE 2010 MUSTANG. I PAID FORD FOR THE REPAIR I HAD TO,FOR MY OWN SAFETY AND MY DAUGHTER THAT RIDES WITH ME IN THAT CAR EVERYDAY AND TOLD THE DEALER THIS WAS NOT GONNA STAY LIKE THIS. NOT ONLY WAS MY SAFETY AND MY DAUGHTER'S IN JEOPARDY BUT TO PAY OVER $700 FOR A DEFECTIVE PART THAT PUT MY LIFE AND MY DAUGHTER'S IN DANGER IS BEYOND RIDICULOUS.WHEN IN FACT IT SHOULD HAVE BEEN REPLACED BY FORD AT NO CHARGE AT ALL. PLEASE TELL ME WHAT TO DO? AND THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648517October 17, 2014
ELECTRICAL SYSTEM
ON INTERSTATE I-12 HEADING WEST AT 70 MILES PER HOUR APPROACHING ABITA EXIT, CAR KILLED AND COASTED TO SIDE IN ALOT OF TRAFFIC AND WOULD NOT START, ALMOST GOT REAR ENDED, WOULD NOT RESTART, TOWED TO FORD (SUPREME FORD) DEALER IN SLIDELL, LA. VERY DANGEROUS CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629875September 1, 2014
POWER TRAIN
DRIVING ON THE EXPRESS WAY FROM VACATION AND DOING 70 MPH AND ALL OF A SUDDEN THE RPM STARTING ACTING UP. AS I WAS DRIVING, THE CAR RPM WAS DRIVING AT A 3 INSTEAD OF THE NORMAL DRIVE. IT ALSO HAD A HARD TIME PICKING UP SPEED AFTER 60 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627409August 22, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES
I WAS ON INTERSTATE 59 NORTH. I PRESSED THE BRAKES, THEY WERE LOCKED UP. CAR BEGAN TO ACCELERATE ON ITS OWN. NEITHER WOULD FUNCTION. BEFORE ATTEMPTING TO ENGAGE THE EMERGENCY BRAKE, I PUT THE CAR INTO NEUTRAL, ATTEMPTING TO SLOW IT AND DISTANCE MYSELF FROM ANY TRAFFIC THAT WAS NEARBY. ONCE I PUT IT IN NEUTRAL, IT BEGAN TO SLOW, ACCELERATOR AND BRAKES UNLOCKED, ALLOWING ME TO COME TO A STOP ON THE SIDE OF THE ROAD. CALLED FORD, THEY'VE TOWED IT TO A LOCAL DEALERSHIP. I'VE READ SOOOOO MANY REPORTS ONLINE, BUT FORD IS GIVING EXCUSES AND BLAMING IT ON CUSTOMERS. THIS IS DEADLY AND SOMEONE IS GOING TO DIE AS A RESULT OF IT! PLEASE HELP!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614847July 20, 2014
SEAT BELTS, EQUIPMENT
NEAR MISS - CAR PULLED OUT IN FRONT OF ME AND I INSTINCTIVELY HIT THE BREAKS AND PASSENGER SEAT BELT LOCKED UP AND WOULDN'T RELEASE CAUSING PASSENGER DISCOMFORT AND UNABLE TO BREATH, WAS UNABLE TO RELEASE SEAT BELT SO HAD TO CUT OFF . THIS IS A 2010 MUSTANG CONVERTIBLE WITH LESS THAN 50,000 MILES . CONTACTED DEALER AND SAID THAT THE SEAT BELT WAS NOT COVERED UNDER WARRANTY! IT WOULD BE $300 + LABOR ?? LOOKED ONLINE AND IT SEEMS THAT THERE ARE A LOT OF PEOPLE WHO HAVE THE SAME PROBLEM! FORD NEEDS TO RECALL AND FIX THIS PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605771June 24, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE DASHBOARD WAS LEAKING WATER ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599047June 17, 2014
AIR BAGS
MY VENT HAS A LOUD CLICKING NOISE EVERY TIME I START THE CAR UP, IT LAST FOR ABOUT 15 SECONDS. MY AIR BAG LIGHT STAYS ILLUMINATED ON MY CONSOLE AND WILL NOT GO OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597396June 10, 2014
STRUCTURE:BODY
HOOD PAINT IS BUBBLING, CORRODING, AND CHIPPING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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