Ford Mustang Complaints (2012)

469 consumer complaints on file.

#10881712June 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THE VEHICLE STRUCK A DEER AND THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW AIR BAG. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS NOT NOTIFIED OF THE RECALL PRIOR TO THE CRASH. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MILEAGE AT THE TIME OF THE CRASH WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10881222June 28, 2016
AIR BAGS
DEALERS DO NOT HAVE PARTS. FORD MOTOR CO. HAS REQUESTED THAT I CALL , AND HAVE THEM ORDER THE PARTS NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876770June 27, 2016
AIR BAGS
I GOT A LETTER STATING PARTS ARE IN FOR RECALL 15S21 AND I CALLED DEALER AND SAID PARTS ARE ON BACK ORDER AND WONT BE IN TILL SEPTEMBER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876878June 27, 2016
AIR BAGS, POWER TRAIN
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 16V248000 (POWER TRAIN) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT, VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876729June 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876218June 23, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875469June 20, 2016
AIR BAGS
TAKATA RECALL BACK IN JULY 2015 I RECEIVED A SAFETY RECALL NOTICE REGARDING THE AFORE MENTIONED. IN THE NOTICE WE WERE INFORMED THAT WE WOULD BE CONTACTED WHEN PARTS BECAME AVAILABLE FORD WILL NOTIFY US WHEN WE COULD SCHEDULE A SERVICE APPOINTMENT. ALMOST A YEAR LATER STILL NO LETTER I HAVE CALLED OUR LOCAL DEALER THREE TIMES AND FORD CUSTOMER SERVICE AND STILL THERE IS NO FIX IN SIGHT FOR US - APPARENTLY. WHAT IS OUR RECOURSE? WE LIVE IN GLENDORA CALIFORNIA , IF YOU CAN PROVIDE A DEALER THAT IS PROVIDED WITH PARTS FOR REPAIR I WOULD APPRECIATE THAT. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874560June 16, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872880June 7, 2016
POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING DOWN THE STREET AND WHEN I SHIFTED FROM 1ST TO 2ND THE GEAR SHIFTER GOT HUNG UP AND WOULD NOT SHIFT CAUSING THE CAR TO DOWNSHIFT THROWING ME FOWARD AND HITTING MY HEAD ON THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10872087June 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871173May 27, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALUD. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870299May 23, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.....UPDATED 07/05/16 *BF UPDATED 10/25/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870099May 20, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10869931May 19, 2016
AIR BAGS
2012 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO DEALERSHIP/ MANUFACTURER/NHTSA FAILURE TO TAKE RESPONSIBILITY FOR THE REPAIRS OF DRIVER SIDE AIRBAG RECALL NOTICE IN A TIMELY MANNER. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865515May 17, 2016
POWER TRAIN
AFTER WAITING AT A LIGHT IN THE LEFT TURN LANE, I STARTED ACCELERATING FROM A COMPLETE STOP, SLOWLY INTO MY LEFT TURN. AT ALMOST COMPLETION OF THE TURN, MY TACHOMETER WENT FROM 3000 RPMS TO OVER 6000 RPMS. THE CAR HAD A SUDDEN JOLT AT THIS MOMENT AND THE REAR WHEELS LOCKED UP. I WENT INTO A SLIDE AND THE CAR SLID ACROSS 2 LANES INTO A TREE FILLED MEDIAN. THE CAR WAS TOTALED BY THE INSURANCE COMPANY. THERE WERE NO FACTORS THAT COULD INFLUENCE SUCH A CRASH, AS THE ROAD WAS DRY, IT HADN'T RAINED. THE ROAD WAS WELL PAVED. FINALLY, SPEED WASN'T A FACTOR IN THE CRASH. AT THE TIME OF THE ACCIDENT WE HAD NO IDEA WHAT COULD HAVE CAUSED THE DOWNSHIFTS IN GEARS, HOWEVER AFTER A RECENT RECALL WE REALIZED WHAT HAD HAPPENED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10864980May 15, 2016
STRUCTURE:BODY
ON MARCH 27, 2015, I BROUGHT MY MUSTAND TO FORD BECAUSE I DISCOVERED ON THE HOOD OF MY CAR, THAT THE PAINT WAS BUBBLING/COMING APART FROM THE HOOD. ON APRIL 7, 2015, THE FORD DEALER REPAINTED MY HOOD. THEN, I NOTICED AGAIN BUT THIS TIME, IN MORE THAN ONE AREA OF MY HOOD THAT THE PAINT WAS LIFTING OFF OF THE HOOD. I RETURNED TO THE DEALERSHIP AND CONTACTED FORD MOTOR COMPANY BUT THEY WERE RELUCTANT TO REPLACE THE HOOD OR REPAINT AT NO COST. MY MAJOR CONCERN IS THAT I BROUGHT THE VEHICLE IN DURING THE "WARRANTY PERIOD" AS IN THE MANUAL HOWEVER, THIS PROBLEM WAS NOT CORRECTED SINCE IT RETURNED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863896May 9, 2016
ENGINE, POWER TRAIN
WHILE DRIVING CAR SUDDENLY LOSES POWER AND SHOWS WRENCH LIGHT AND GOES INTO LIMP MODE. TROUBLE CODES SHOWN P2111 AND P2112. THIS CAN HAPPEN ANY TIME DURING DRIVING AND HAS HAPPENED IN HEAVY TRAFFIC POTENTIALLY DANGEROUS CONSEQUENCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863124May 4, 2016
AIR BAGS
I RECEIVED THE RECALL NOTICE LAST YEAR IN 2015. I TOOK THE CAR TO THE FORD DEALER IN NAPA CALIFORNIA FOR SERVICE/REPAIR. THE DEALER TOLD ME THAT THE REPLACE PARTS WERE NOT AVAILABLE BECAUSE THEY HAD NOT BEEN MANUFACTURED YET. I WENT BACK FOR SERVICE IN MARCH 2016, AND WAS TOLD THE SAME THING. IF I AM MAIMED, WOUNDED OR KILLED BECAUSE OF THIS DANGEROUS EQUIPMENT AND NEGLIGENT PROCESS, I HOPE MY FAMILY FILES A HUGE LAW SUITE AND FORD AND THE US GOVERNMENT FOR FAILURE OF OVERSIGHT OF A KNOWN DEFECT CAUSE HARM OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863229May 4, 2016
ENGINE, POWER TRAIN
DURING INITIAL ACCELERATION AFTER A LEFT TURN, SHIFTING FROM 1ST INTO 2ND GEAR, THE VEHICLE SHOOK WILDLY AND VIOLENTLY ROCKED SIDE TO SIDE AND LOST POWER. THIS WAS THE SECOND IDENTICAL OCCURRENCE ON CITY STREETS WHILE ACCELERATING OUT OF LEFT TURNS. ON BOTH OCCASIONS, HAD TO MAKE IMMEDIATE MOVES TO THE RIGHT LANE BEFORE POWER WAS RESTORED. BASED ON OTHER REPORTING AND RESEARCH, IT APPEARS TO BE AN ISSUE OF THROTTLE BODY FAILURE. THE VEHICLE HAS 18,500 MILES AND HAS A MT-82 TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863006May 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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