Ford Mustang Service Bulletins (2020)

184 manufacturer communications on file.

November 10, 2020•Document ID: 10183568
Service Bulletin/Repair Instructions
STRUCTURE:BODY:HOOD; LATCHES/LOCKS/LINKAGES:HOOD:LATCH; EQUIPMENT
Mfr Comm. #:
SSM 49325
Date Added:
December 4, 2020
Manufacturer:
FORD
Summary
Some 2020 Mustang GT500 vehicles may exhibit a difficulty opening or closing the hood. This may be due to the hood pin assemblies sticking in place. To correct this condition, open the hood, depress both buttons on both pins so that they remain in the depressed position. Use a shop rag to apply a light coating of Motorcraft XL-10 or equivalent to both of the hood pin assemblies on the inside of the depressed area of the pins where the release button is located. Open and close the hood several times to help the XL-10 to penetrate them. Wipe away any excess XL-10 from all surfaces around the pins. For claiming, use causal part 16A770.
Associated Products (1)
2020 Ford Mustang
Associated Documents
- Download MC-10183568-0001.pdf↗
November 9, 2020•Document ID: 10183567
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
SSM 49318
Date Added:
December 4, 2020
Manufacturer:
FORD
Summary
For 2011-2020 F-150/Mustang vehicles equipped with a 5.0L engine when installing a replacement secondary timing chain tensioner (6K254) or secondary timing chain guide (6K297), it is necessary to replace both components as a pair, using the latest level parts. Make sure to use secondary timing chain tensioner part number ML3Z-6K254-A and secondary timing chain guide part number ML3Z-6K297-A.
Associated Products (20)
2020 Ford F-150 2020 Ford Mustang 2019 Ford F-150 2019 Ford Mustang 2018 Ford F-150 2018 Ford Mustang 2017 Ford F-150 2017 Ford Mustang 2016 Ford F-150 2016 Ford Mustang 2015 Ford F-150 2015 Ford Mustang 2014 Ford F-150 2014 Ford Mustang 2013 Ford F-150 2013 Ford Mustang 2012 Ford F-150 2012 Ford Mustang 2011 Ford F-150 2011 Ford Mustang
Associated Documents
- Download MC-10183567-0001.pdf↗
November 2, 2020•Document ID: 10183561
Service Bulletin/Repair Instructions
EQUIPMENT; SEATS
Mfr Comm. #:
SSM 49303
Date Added:
December 4, 2020
Manufacturer:
FORD
Summary
Some 2015-2020 Mustang vehicles may exhibit a concern of the rear seat cover appearing loose or having the foam underneath the seat cover exposed. This condition is most apparent at the front outer corners of the lower seat cushion. This may be due to the seat cover coming loose. This can be corrected by tucking the corners of the seat cushion underneath the seat cover. Any loose seat cover material can also be tucked under the cover. Replacement of the seat cushion cover is not necessary to correct this condition.
Associated Products (6)
2020 Ford Mustang 2019 Ford Mustang 2018 Ford Mustang 2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10183561-0001.pdf↗
October 29, 2020•Document ID: 10181931
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mfr Comm. #:
SSM 49292
Date Added:
November 4, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14H092 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (49)
2020 Ford Edge 2020 Ford Expedition 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus 2020 Lincoln Navigator 2019 Ford Edge 2019 Ford Escape 2019 Ford Expedition+ 29 more
Associated Documents
- Download MC-10181931-0001.pdf↗
October 26, 2020•Document ID: 10181913
Service Bulletin/Repair Instructions
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
SSM 49284
Date Added:
November 4, 2020
Manufacturer:
FORD
Summary
Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. When using the FordPass/Lincoln Way application, the customer may receive a message saying Wi-Fi has been disabled from this vehicle. Check the vehicle specifications or vehicle build information for the mfal code. If mfal = WAFAC or WAFAB do not replace the TCU, engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (71)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ+ 51 more
Associated Documents
- Download MC-10181913-0001.pdf↗
October 26, 2020•Document ID: 10181912
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
SSM 49283
Date Added:
November 4, 2020
Manufacturer:
LINCOLN
Summary
Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect feature in the application due to being a fleet vehicle. Replacing the TCU will not resolve this condition. Engineering is currently investigating this condition. Inform customers Ford is developing a software fix that is expected in early January. In the interim, let the customer know they can continue to drive the vehicle and schedule a follow-up appointment with the customer for early January. Once the update becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates.
Associated Products (19)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit 2020 Lincoln Aviator 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus 2020 Lincoln Navigator
Associated Documents
- Download MC-10181912-0001.pdf↗
October 20, 2020•Document ID: 10181924
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 20-2363
Date Added:
November 5, 2020
Manufacturer:
FORD
Summary
Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (37)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford F-650 2020 Ford F-750 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln Nautilus+ 17 more
Associated Documents
- Download MC-10181924-0001.pdf↗
October 8, 2020•Document ID: 10181906
Service Bulletin/Repair Instructions
SEATS; SEATS:FRONT ASSEMBLY:POWER ADJUST
Mfr Comm. #:
SSM 49244
Date Added:
November 4, 2020
Manufacturer:
FORD
Summary
Some 2015-2020 Mustang vehicles may exhibit a concern of no horizontal movement of the front power seats. This may be caused by a defective seat track motor or separation of the drive motor cable from the seat track. The seat track motor assembly is available separately (14547) and replacement of the complete seat frame assembly (9661711) may not be required. Refer to Workshop Manual, Section 501-10A for seat track motor removal.
Associated Products (6)
2020 Ford Mustang 2019 Ford Mustang 2018 Ford Mustang 2017 Ford Mustang 2016 Ford Mustang 2015 Ford Mustang
Associated Documents
- Download MC-10181906-0001.pdf↗
September 29, 2020•Document ID: 10180674
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY
Mfr Comm. #:
SSM 49217
Date Added:
October 6, 2020
Manufacturer:
FORD
Summary
Some 2015-2020 F-150/Mustang, 2016-2020 Edge, 2016-2018 MKX and 2019-2020 Nautilus vehicles built on or before 18-Jan-2020 may exhibit a mirror click and/or ratcheting noise when using memory functions or easy entry/exit function. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM with the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14B291 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (24)
2020 Ford Edge 2020 Ford F-150 2020 Ford Mustang 2020 Lincoln MKX 2020 Lincoln Nautilus 2019 Ford Edge 2019 Ford F-150 2019 Ford Mustang 2019 Lincoln MKX 2019 Lincoln Nautilus 2018 Ford Edge 2018 Ford F-150 2018 Ford Mustang 2018 Lincoln MKX 2017 Ford Edge 2017 Ford F-150 2017 Ford Mustang 2017 Lincoln MKX 2016 Ford Edge 2016 Ford F-150+ 4 more
Associated Documents
- Download MC-10180674-0001.pdf↗
September 25, 2020•Document ID: 10180428
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
SSM 49210
Date Added:
October 6, 2020
Manufacturer:
FORD
Summary
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare for a turbocharger to leak oil. To isolate the source of the leak, refer to Workshop Manual (WSM), Section 303-00 General Information > Diagnosis and Testing > Engine > Engine Oil Leaks - Fluorescent Oil Additive Method procedure. When an oil leak is present at a turbocharger oil supply or drain tube, remove the affected oil tube and inspect for damage, and replace the O-ring seals, pedestal gasket or oil tube as required. Refer to WSM, Section 303-04. For claiming, use the affected oil tube or pedestal gasket as the causal part and applicable labor operations in Sections 6 and 9 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (150)
2020 Ford Edge 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Navigator 2019 Ford Edge 2019 Ford Escape 2019 Ford Expedition 2019 Ford Explorer 2019 Ford F-150+ 130 more
Associated Documents
- Download MC-10180428-0001.pdf↗
September 15, 2020•Document ID: 10180393
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 49181
Date Added:
October 6, 2020
Manufacturer:
FORD
Summary
Some 2020 Mustang GT500 vehicles may exhibit a lack of power and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P1288. If this is found to be caused by a damaged supercharger drive assembly, be aware that it is now available to service separately from the supercharger assembly. Refer to the parts catalog and Workshop Manual (WSM), Section 303-12.
Associated Products (1)
2020 Ford Mustang
Associated Documents
- Download MC-10180393-0001.pdf↗
September 9, 2020•Document ID: 10180340
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION: CAMERA SYSTEM; ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 20-2301
Date Added:
October 1, 2020
Manufacturer:
FORD
Summary
Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (26)
2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln Nautilus 2020 Lincoln Navigator 2019 Ford Edge 2019 Ford F-150+ 6 more
Associated Documents
- Download MC-10180340-0001.pdf↗
September 2, 2020•Document ID: 10180354
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; EQUIPMENT
Mfr Comm. #:
SSM 49153
Date Added:
October 6, 2020
Manufacturer:
FORD
Summary
Some 2019-2020 Mustang vehicles equipped with a 5.0L engine and a manual transmission may exhibit a malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P086A, P086B, P086C, P086D P086E, P08AE, P08AF, P08B0, P08B2, P095A, P095B, P095C and/or P095D present. Workshop Manual (WSM) diagnostics have recently been updated to assist in better diagnosis of these DTCs. Refer to WSM,
Associated Products (2)
2020 Ford Mustang 2019 Ford Mustang
Associated Documents
- Download MC-10180354-0001.pdf↗
August 27, 2020•Document ID: 10179186
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mfr Comm. #:
SSM 49132
Date Added:
September 2, 2020
Manufacturer:
FORD
Summary
Some 2020 Mustang GT500 vehicles may exhibit various concerns with the exhaust tailpipe actuators. Workshop Manual (WSM) diagnostics have recently been updated to assist in better diagnosis of these concerns. Refer to WSM, Section 303-14D.
Associated Products (1)
2020 Ford Mustang
Associated Documents
- Download MC-10179186-0001.pdf↗
August 26, 2020•Document ID: 10179113
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
TSB 20-2198
Date Added:
September 2, 2020
Manufacturer:
FORD
Summary
This article supersedes TSB 20-2083 to update the vehicle model years affected. Some 2019-2020 Ranger and 2020 F-150/Mustang vehicles equipped with a 10R80 transmission and built on 21-Oct-2019 and through 16-Dec-2019 may exhibit a high-pitched whine coming from the transmission at low speeds during light acceleration or coasting. This may be due to the outer output shaft bearing. To correct the condition, follow the Service Procedure steps to replace the transmission inner output shaft bearing, fluid passage sleeve and outer output shaft bearing.
Associated Products (4)
2020 Ford F-150 2020 Ford Mustang 2020 Ford Ranger 2019 Ford Ranger
Associated Documents
- Download MC-10179113-0001.pdf↗
August 14, 2020•Document ID: 10179173
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 49096
Date Added:
September 2, 2020
Manufacturer:
FORD
Summary
Some 2020 Mustang vehicles may exhibit a concern of the decklid not opening when it is attempted to be open when a valid key is within range of the vehicle. There may also be a concern where the horn gives a double chirp noise when locking the vehicle. This may be due to a fault with the body control module (BCM) software. Reprogram the BCM to correct this condition. Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and any applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)
2020 Ford Mustang
Associated Documents
- Download MC-10179173-0001.pdf↗
August 12, 2020•Document ID: 10179344
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; ENGINE; EQUIPMENT
Mfr Comm. #:
SSM 49085
Date Added:
September 4, 2020
Manufacturer:
FORD
Summary
Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) are turned on in the SYNC system. If the concerns persist after CCS is turned on, turn CCS OFF, perform an ignition cycle, and turn CCS settings back on. After any CCS changes, force-close and relaunch the FordPass/ LincolnWay app on the customers phone. Once CCS is turned on, program the TCU to the latest IDS/FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.
Associated Products (20)
2020 Ford Ecosport 2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus 2020 Lincoln Navigator
Associated Documents
- Download MC-10179344-0001.pdf↗
August 12, 2020•Document ID: 10179334
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 49084
Date Added:
September 4, 2020
Manufacturer:
LINCOLN
Summary
Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. To correct this condition prior to programming, remove the TCU fuse for 5 minutes then reinstall. Delete all previous session files for the vehicle. Verify that the electronic serial number (ESN) is now displayed. Start a new IDS/FDRS session. Program the TCU to the latest IDS/FDRS version level. Make sure you are connected to the internet before retesting. If the concern is still present, follow normal diagnostics in Workshop Manual(WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (50)
2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Corsair 2020 Lincoln MKX 2020 Lincoln MKZ 2020 Lincoln Nautilus 2020 Lincoln Navigator 2019 Ford Ecosport 2019 Ford Edge 2019 Ford Escape+ 30 more
Associated Documents
- Download MC-10179334-0001.pdf↗
August 12, 2020•Document ID: 10179121
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
TSB 20-2259
Date Added:
September 2, 2020
Manufacturer:
FORD
Summary
Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure
Associated Products (29)
2020 Ford Edge 2020 Ford Escape 2020 Ford Expedition 2020 Ford Explorer 2020 Ford F-150 2020 Ford F-250 2020 Ford F-350 2020 Ford F-450 2020 Ford F-550 2020 Ford F-650 2020 Ford F-750 2020 Ford Fusion 2020 Ford Mustang 2020 Ford Ranger 2020 Ford Transit Connect 2020 Lincoln Aviator 2020 Lincoln Continental 2020 Lincoln Corsair 2020 Lincoln Nautilus 2020 Lincoln Navigator+ 9 more
Associated Documents
- Download MC-10179121-0001.pdf↗
August 11, 2020•Document ID: 10179330
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
SSM 49066
Date Added:
September 4, 2020
Manufacturer:
LINCOLN
Summary
Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may not be able to properly disable remote start through the SYNC interface. This may be due to the current level SYNC software installed. To correct this condition, program the SYNC module. Refer to Workshop Manual (WSM), Section 415-00. If no update is available or the condition persists after programming, refer to WSM, Section 303-06 for further diagnosis. The remote start can be disabled in one of three methods: (1) leaving the hood open, (2) de-activation through the SYNC System Customer Preferences (refer to SYNC settings in the Owner's Manual), or (3) disconnecting the 12 Volt Battery. Refer to WSM, Section 100-00 for further information on remote start disabling.
Associated Products (6)
2020 Ford Ecosport 2020 Ford Escape 2020 Ford Explorer 2020 Ford Mustang 2020 Lincoln Aviator 2020 Lincoln Corsair
Associated Documents
- Download MC-10179330-0001.pdf↗

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