Ford Maverick Complaints (2023)

348 consumer complaints on file.

#11575324March 4, 2024
SERVICE BRAKES
Brakes grab unpredictably when slowing to a stop. When car has slowed from higher speeds down to less than 6 mph, the brakes suddenly grab, stopping the vehicle without warning. The degree of grabbing is never the same twice, happens almost every time I stop. It is especially bad after vehicle has been parked for a period of time, and is noticeably worse in moist conditions. I feel that this condition can cause a car behind me to possibly hit me. My FORD dealer has had service tech drive it and confirm this is occurring, but they have thus far been unable to apply a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575364March 4, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While on the interstate, the vehicle suddenly shut off, leaving the instrument panel fully lit with every warning light. The vehicle was unresponsive and powerless, posing an extremely hazardous situation for myself, passengers and others on the road. After I was able to get into a safe location I attempted to start the vehicle again. It remained unresponsive for quite some time and the vehicle had to be towed to a dealership. A quick google search indicates this issue is becoming prevalent in the Ford Maverick.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573950February 26, 2024
ENGINE, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2023 Ford Maverick. The contact stated while driving approximately 70 MPH, the wheels locked up as if the contact had depressed the brake pedal. The contact stated that the vehicle decelerated to approximately 20 MPH and he observed that the "Service Advancetrac" and the check engine warning lights had illuminated. The contact stated that other unknown warning lights were illuminated. The contact pulled the vehicle over and stopped. The contact turned off and restarted the vehicle however, the "Service Advancetrac" and check engine lights remained illuminated. The contact stated that he drove the vehicle off the highway however, while driving the vehicle would not accelerate above 35 MPH. Additionally, the contact stated that the vehicle was unintentionally accelerating while depressing the brake pedal. The contact stated that the vehicle would accelerate and maintain 35 MPH. The contact had the vehicle towed to a local dealer. The vehicle was not diagnosed or repaired. The contact stated that before the failure the dealer had updated an unknown software application on the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 30,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573094February 21, 2024
SERVICE BRAKES, ENGINE
The contact owns a 2023 Ford Maverick. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer, where the PCM was reset. The vehicle was repaired. While driving at unknown speeds, the brake pedal was depressed, and the vehicle began to shake. The vehicle was taken back to the same local dealer, and the contact was informed that the ABS was engaged. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to another dealer. The contact stated that the failure was related to TSB: 22-2493 (Service Brakes). The failure mileage was approximately 800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572370February 16, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
Driving on highway when all warning lights came on the dash, including the messages: AdvanceTrac Off Collision Assist Off Parking Break On Service System Soon. My brakes and accelerator stopped working, and the car immediately started slowing down. I started pulling over but didn't even make it all the way out of the lane. I changed gears, but could not go Forward, emergency brake was on but wouldn't let me turn it off. It did let me put my hazards on. I kept attempting to change gears, and eventually the emergency brake went off and I could shift into drive and pull out of the highway lane. The truck was towed to the shop, and they told me on the phone there was an open recall on the emergency brake. They have not figured out the problem or been able to replicate the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571653February 13, 2024
ENGINE
The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571654February 13, 2024
ENGINE
The contact owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569295February 1, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 Ford Maverick. The contact stated while driving at slow speeds, the brake pedal was depressed, but the vehicle failed to stop immediately. The contact firmly depressed the brake pedal and was able to stop the vehicle. The vehicle was taken to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568124January 26, 2024
ELECTRICAL SYSTEM
The contact owns a 2023 Ford Maverick. The contact stated that upon turning off the vehicle, the vehicle immediately entered Deep Sleep mode. The contact stated that after entering Sleep Mode, the electronics in the vehicle failed to function properly. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567822January 25, 2024
ENGINE
The contact called on behalf of his company that owns a 2023 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567218January 23, 2024
SERVICE BRAKES
Daughter is [XXX], driving Maverick to Breakfast, got two blocks away and tried to stop for a traffic light, you can hear on the dash cam when airbags deployed the collision operator came on the line and daughter saying, "I tried to stop but the brakes didn't work", the dash cam has sound and showed she was going 23 mph when accident happened. She T boned a car in the intersection. When the Maverick was taken to collision body shop, the estimator said, this is the second Maverick, the First one "Rear Ended another vehicle". I don't trust this vehicle even if the body is repaired. Files Docs and Photos will not upload. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11566423January 19, 2024
SUSPENSION
I experienced violent vibration of the front end of this vehicle that started 4 months after purchased from factory delivery to dealership. Tires in front went bald at 5000 miles and over the next 3 months vibration in front end worsened, causing excess wear on the second set of tires. Ford Motor Company was unable to get the defective axles replaced due to poor supply and lack of properly diagnosing the issue initially. I belong to a Ford Maverick Club and this issue is widespread with the 2022 and 2023 models with some dealerships telling customers that there is no danger in driving with the defective CV Joints in the front end and others being instructed not to drive until they can be replaced. Neither of the two dealerships that inspected my car were aware of this widespread issue with the front end CV joint defect. I waited 2 months for the axles to arrive at the dealership and needed to replace all four tires when the new axles were installed. My vehicle was only 11 months old with less than 15,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562905January 1, 2024
WHEELS, SUSPENSION, STEERING
Dealership confirms CV joints on my new 2023 Maverick are spewing out grease with violent vibration while driving. Was able to safely pull over before vibration became worse. No prior warning prior to or during axle failure. Vehicle is still at the dealership awaiting parts that are apparently on backlog. Upon further research I found that I am one of many Maverick owners experiencing premature failure of CV joints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562483December 29, 2023
SERVICE BRAKES
The brakes on my 2023 Ford Maverick (Hybrid) are very grabby at low speeds, usually just before coming to a stop. They are also very noisy especially after a hard rain. I have experienced one incident where the brakes did not want to stop the truck until after a long pause. When I stop, my passengers will lunge forward. I do not have confidence that the brakes will perform as required in an emergency situation. I realize that this has been an ongoing problem with the 2022 and 2023 hybrid models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561657December 23, 2023
STRUCTURE:BODY
Water is leaking into the vehicle from the windshield cowl causing mold and wet passenger front carpets. It will be going to the dealer for the third time on Tuesday, December 26th to attempt to fix. The vehicle smells of mold and may be a health hazard. I cannot park it outside without fear the problem will get worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559112December 8, 2023
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
When turning the vehicle on one morning the the speakers started to emit an ear-piercing sound. This sound continued even after turning the vehicle off, it would not go away. We had to hastly remove the battery to stop the ear-piercing sound. This seems to be an ongoing problem that Ford refuses to fix with other models. I have had to make an appointment with an ENT specialist because of the ringing sound it has caused in my ears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557817December 1, 2023
SERVICE BRAKES
Brakes tend to "grab" and aggressively stop the truck at or below 6 miles per hour. It feels like the emergency forward braking system is activating to avoid an accident. But there isn't anything in front of the vehicle. This seems to occur more often during first 15 minutes of driving after startup in the morning (especially when it's cold outside) while vehicle is utilizing motor and braking to recharge batteries. During this timeframe, the brake "grabbing" is more frequent and more pronounced (powerful and sudden). It's like two systems are "fighting" against one-another. But the brake grabbing isn't just occurring during the first 15 minutes of driving. It still occurs occasionally regardless of the time driving the vehicle. I've attempted to "conform" and "adapt" my braking to address the brake grabbing tendency. But the issue isn't doesn't always occur with each braking and the manner in which the braking system brakes thus making it almost impossible for me to "train" my braking to address or overcome the braking characteristics of the hybrid Maverick. I've had to accept that regardless of how I brake, the vehicle is going to "grab" occasionally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557243November 28, 2023
SERVICE BRAKES
Brake controller does not activate electric brakes on trailer. maverick is equipped with the 4k tow package. Unable to get satisfactory service from dealer and problem has yet to be resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557182November 28, 2023
VISIBILITY/WIPER
Frost INSIDE windshield on 2023 Maverick. No frost on the outside of windshield. Frost not in the 2 other vehicles parked in the same location. Available for inspection, must be cold enough weather. Cannot see to drive, never had a vehicle needing only the inside of the windsheild scrapped. Experienced here 2nd day in a row, as the weather conditions have become cold enough. Not inspected by others. No messages, or warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554933November 13, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Turned the corner to accelerate at normal speed up a slight incline, and gas pedal stopped working. Typically when accelerating up a hill, the gauge on the left will move past the green "battery" section and the engine will kick on, but this time nothing happened. The vehicle slowed to a stop, and I put in park, then put in drive again and it worked seemingly fine. No check engine or any other warning lights were on. This issue has been experienced by several people in the Ford Maverick Hybrid online forum, so I'm not alone. I'm concerned that if this happens when turning onto a road, or merging onto a highway, it could be very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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